ACC Maple Tree Village

    18 Kado Ct, Sacramento, CA 95831
    • Assisted Living
    • Memory Care

    Warm attentive memory care community

    My mother moved into this beautiful, brand-new memory care community and we're very pleased. The welcoming, dog-friendly neighborhood and professional, attentive staff made the transition smooth - private clean rooms, upscale dining, a lovely courtyard and exercise area, plus plentiful, engaging activities have helped her make friends and feel respected. Overall a solid choice that gives us real peace of mind; I recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Physical therapy
    • Respite program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • Same day assessments

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.33·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.4
    • Amenities

      4.8
    • Value

      1.5

    Pros

    • Dedicated memory-care programming
    • New, well-maintained facility
    • Private resident rooms
    • Engaging life-enrichment activities
    • On-site fitness and exercise area
    • Courtyard and pet-friendly spaces
    • Upscale dining environment
    • Attentive, compassionate caregiving staff
    • Smooth move-in and transition support
    • Welcoming reception and marketing staff
    • Opportunities for socialization and new friendships
    • Clean interior common areas

    Cons

    • Inconsistent staffing and high staff turnover
    • Staff responsiveness and visitor-interaction issues
    • Variability in care quality
    • Service delivery lapses and missed tasks
    • Inconsistent food quality and meal-service problems
    • Sanitation and pest-control concerns in food-service areas
    • Management and oversight weaknesses
    • Perceived high cost relative to value

    Summary of reviews

    Reviews of this assisted living and memory-care community show a clear split between strongly positive experiences and significant operational concerns. Positive comments focus on the facility itself and on programming: the community is described as new and well maintained, with private rooms, clean common areas, a courtyard, pet-friendly amenities, and dedicated memory-care programming. Many accounts praise engaging life-enrichment opportunities, an on-site fitness/exercise area, art and courtyard activities, and social opportunities that helped residents make new friends and enjoy daily life.

    Care and staff observations are mixed. Numerous descriptions emphasize attentive, compassionate, and professional caregiving that creates a homelike atmosphere and supports a smooth transition to assisted living. At the same time, other accounts describe inconsistent care quality tied to understaffing and high staff turnover. Concerns include delayed responses to resident needs, inconsistent service delivery, and issues with front-desk or visitor interactions. These contrasting impressions suggest that experience can vary depending on staffing levels and which team members are on duty.

    Dining receives similarly divergent feedback. Several families praise an upscale dining environment and positive meal experiences; yet others identify inconsistent food quality and meal-service problems. In addition, specific sanitation and pest-control concerns in kitchen and dining areas were raised, which point to gaps in food-service oversight and infection-control procedures that prospective families should inquire about.

    Management and operational themes recur across the feedback. Reviewers describe perceptions of weak oversight, poor working conditions or compensation for staff, and distrust in organizational responsiveness to problems. These operational issues appear linked to the reported turnover and some of the variability in resident experience. Cost is also noted: the community is characterized as among the more expensive options, and some reviewers question whether service levels consistently match that price point.

    Overall, the community presents many attributes attractive to prospective residents seeking memory-focused care in a new, well-appointed setting with active programming. However, the pattern of inconsistent staffing, variable care and dining experiences, and management oversight concerns suggests prospective residents and families should perform targeted due diligence: ask about current staffing ratios and turnover, request documentation of sanitation and pest-control protocols, review recent inspection or complaint history if available, and arrange multiple visits at different times of day to observe responsiveness and program delivery firsthand.

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    Location

    Map showing location of ACC Maple Tree Village

    ACC Maple Tree Village is located at 18 Kado Ct, Sacramento, CA, 95831.

    About ACC Maple Tree Village

    ACC Maple Tree Village - Assisted Living & Memory Care Senior Living Community sits on the south side of Sacramento, near Alder Tree Way and Kado Court, right in the Pocket/Greenhaven neighborhood, where mature oak trees and well-kept gardens give everything a peaceful feel. This is a nonprofit community that serves seniors age 62 and up, and anyone can apply if they have a qualifying doctor's report and care assessment, so folks of all backgrounds are welcome. The building is new, built for seniors from the start, with wide halls, universal design, and clever safety features like delayed egress doors and wander-guard systems, making it easier for people using walkers or wheelchairs and making it safer for residents with memory challenges.

    The place offers both assisted living and memory care, with each side having its own spaces, custom-made programs, and special safety measures. Sometimes people just need a little help, so the assisted living services cover things like dressing, bathing, getting around, and managing medicine, plus three solid meals a day, snacks, and lots of scheduled activities from bingo to fitness classes, planned outings, mental wellness programs, and things like gardening or art that keep people engaged. Memory care is set aside in its own secure area, designed to support folks living with Alzheimer's and other types of dementia, and residents get individualized care from staff trained in memory support. Memory Care has 30 apartments, each with a full private bathroom, and the neighborhood has two full living rooms with large screen TVs, privacy shades on the windows, secured entryways, and access to special walking paths and gardens built for safety and comfort.

    Residents live in private or shared apartments, including studios and one or two-bedroom units, each with air-conditioning, kitchenettes, cable TV, Wi-Fi, and access to community lounges and game rooms. Family-style meals are served three times a day and snacks are included, and there's even private dining rooms for special family visits. People can have pets, and there's a real effort to make the place feel like home, with community gardens, landscaped courtyards, and places to walk, sit, or chat with neighbors. The Senior Program has set up thousands of walks for residents, and several continuing learning and physical therapy options are available. There's a spa room, a computer center, a fitness room, a gaming room, and regular activities planned by both staff and residents.

    Safety and health support stay front and center, from 24-hour on-call staff and emergency call pendants for everyone, to secure memory care areas and enhanced supervision when needed. There's help with move-in coordination, housekeeping, linens, laundry, transportation to medical and non-medical appointments, and staff can keep up with household maintenance so residents don't have to worry about repairs. Hospice waiver services are available, as well as respite stays for short-term recovery. This community keeps things accessible with plenty of parking for people using mobility aids, and everything's licensed by the California Department of Social Services, Community Care Licensing Division, under RCFE Lic 342700683. Families can see virtual tours and floor plans before moving in, and residents can personalize their plan based on their care and independence needs. The culture focuses on relationships, connection, and making time for simple joys, with both staff and neighbors looking out for one another, and the whole place is set up so seniors can live with as much independence and dignity as possible.

    People often ask...

    ACC Maple Tree Village offers competitive pricing, with rates starting at a cost of $3,500 per month.

    ACC Maple Tree Village offers assisted living and memory care.

    There are 23 photos of ACC Maple Tree Village on Mirador.

    The full address for this community is 18 Kado Ct, Sacramento, CA 95831.

    No, ACC Maple Tree Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number342700683
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity125 residents
    LicenseeASIAN COMMUNITY CENTER OF SACRAMENTO VALLEY, INC
    EffectiveDecember 16th, 2019
    View the official license record

    Inspection Reports

    45

    Reports

    22

    Type A Citations

    14

    Type B Citations

    21

    Complaints

    7

    Years

    04 Jun 2026Complaint
    Found that staff did not respond to resident call pendants in a timely manner, including a memory care pendant with the alert volume off.
    • Type BCCR 87464(f)(1)Basic Services
    04 Jun 2026Complaint
    Investigated a complaint alleging staff did not ensure timely administration of resident medications. Found no sufficient evidence to prove the allegation.
    04 Jun 2026Complaint
    Investigated the medication security allegation and concluded it was unsubstantiated. Observed that residents kept medications secured in locked safe boxes.
    04 Jun 2026Complaint
    Investigated a complaint regarding medication management and staff conduct; concluded there was insufficient evidence to prove or disprove the allegations.
    02 Jun 2026Complaint
    Investigated the meals quality complaint and found that meals were not of good quality.
    • Type BCCR 87555(b)(8)General Food Service Requirements: All food shall be of good quality.
    02 Jun 2026Complaint
    Investigated the complaint about meals not being served in a timely manner and substantiated the allegation, identifying staffing and process issues affecting meal service.
    • CCR 87555(b)(18)General Food Service Requirements
    04 May 2026Complaint
    Investigated the complaint alleging lack of fire drills and found that emergency drills were not conducted for every shift and residents were not invited to participate.
    • HSC 1569.695(c)Emergency Plans
    04 May 2026Inspection
    Identified immediate safety risks from accessible cleaning supplies and tools and unlocked storage, with additional concerns about cleanliness and equipment across areas.
    • Type A87309(b)
    • Type B87303(a)
    16 Apr 2026Complaint
    Investigated reported allegations and determined they were not supported by evidence; no deficiencies were cited.
    08 Apr 2026Complaint
    Observed pest infestation and unsanitary conditions at the location, including dead insects, arachnids and cockroaches, with dust buildup on a fire extinguisher cabinet.
    • Type B87303(a)
    08 Jan 2026Complaint
    Identified rodent droppings and unsealed uncooked pasta in the kitchen dry storage, indicating improper cleaning and storage practices that can attract pests.
    • Type B87555(b)(27)
    08 Jan 2026Complaint
    Investigated the allegation that the facility was not kept in good repair and that residents were not adequately fed; the investigation could not corroborate the allegations.
    17 Dec 2025Inspection
    Observed residents back in memory care with staff present and medications in order; no deficiencies were observed.
    04 Dec 2025Inspection
    Identified that the memory care area was cleared to be repopulated after city approval, with a two-week plan for moving furniture, deep cleaning, and returning residents’ belongings.
    14 Nov 2025Inspection
    Observed a clean, safe, and well-maintained environment with functioning safety systems; no licensing deficiencies were cited.
    23 Oct 2025Complaint
    Investigated a complaint alleging staff did not respond to residents' call buttons in a timely manner and found delays in response times.
    • Type B87464(f)
    • Type B87101(c)(3)
    • Type B1569.2(c)
    23 Oct 2025Complaint
    Investigated an allegation that refrigerators were in disrepair and residents were served expired food; found no evidence to prove the allegation.
    08 Oct 2025Inspection
    Identified noncompliance with food service requirements due to the lack of a full-time, qualified person to operate the food service.
    • Type B87555(b)(17)
    03 Sept 2025Inspection
    Identified deficiencies in emergency relocation planning and in administrator ability to implement it.
    • Type A87212(b)(2)(E)
    • Type A87405(d)(2)
    23 Jul 2025Complaint
    Investigated allegations that pests were not kept out and that kitchen conditions and food storage were not properly maintained.
    • Type B87555(b)(9)
    20 May 2025Complaint
    Investigated a complaint about food service; interviews and kitchen inspections found no violations and residents described the food positively.
    27 Nov 2024Inspection
    Observed compliance with health and safety requirements. No deficiencies cited.
    24 Apr 2024Inspection
    Investigated an incident report related to staff and resident care; collected staff contact information, a physician report, fall history, companion information, and related discipline letters.
    16 Apr 2024Inspection
    Investigated an incident alleging a staff member spoke inappropriately to residents and failed to treat them with dignity, including not allowing a resident to get up from a wheelchair.
    • Type A87211(a)(1)(D)
    • Type B87468.1(a)(1)
    29 Nov 2023Inspection
    Identified that all personnel records were not maintained on-site and could not be reviewed during the visit. Some files were stored off-site, delaying licensing review.
    • Type B87412(g)
    10 Oct 2023Inspection
    Identified that a resident did not swallow medications and discarded them. Medications were later found in clothing; no deficiencies were observed.
    31 Jul 2023Complaint
    Investigated an allegation that a resident was retaliated against when companions were asked to leave the room during care.
    • Type B87468.2(a)(21)
    12 Jan 2023Complaint
    Investigated a complaint alleging improper medication administration and care record practices; the investigation found a medication was continued after discontinuation for several months, while other allegations lacked evidence.
    08 Nov 2022Inspection
    Identified a medication error where hydrocodone with acetaminophen intended for Resident 1 was given to Resident 2.
    • Type B87465(j)
    27 Oct 2022Inspection
    Observed an unannounced visit and found that a former staff member who previously worked there was not present; an immediate exclusion order was issued directing the person not to be employed, reside, or have contact with clients at any licensed setting, effective that day. No deficiencies were observed.
    19 Oct 2022Inspection
    Observed no deficiencies cited during the visit.
    29 Sept 2022Inspection
    Observed no deficiencies and noted compliance with safety and health requirements during the visit.
    01 Aug 2022Complaint
    Investigated allegation that a staff member obtained and used residents' financial information, resulting in financial exploitation.
    • Type A87468.2(a)(8)
    • Type A87468.1
    16 May 2022Inspection
    Identified a potential theft by a staff member between December 2021 and April 2022; licensing planned to return to complete the investigation.
    16 May 2022Inspection
    Identified a medication error where one resident's medication was mistakenly given to another. The staff involved were no longer employed, and licensing planned to continue the investigation.
    29 Oct 2021Inspection
    Observed that no deficiencies were cited and that a hospice waiver allowed 15 residents to receive hospice care, with 5 currently receiving hospice services.
    12 Oct 2021Inspection
    Identified that residents were billed for services not rendered. Medications were not refilled timely and pills were found outside their original containers, including in a resident's pocket.
    • Type A87468.2(a)(4)
    • Type A87465(d)(1-3)
    • Type A87465(h)(5)
    • Type A87465(a)(5)
    12 Oct 2021Complaint
    Found the allegation that a resident sustained multiple severe injuries while in care unfounded; found the allegation that staff did not notify the resident's authorized representative unfounded.
    28 Sept 2021Complaint
    Identified that one resident sustained a fracture and another resident sustained unexplained bruises while in care.
    • Type A87411(c)
    • Type A87465(a)(2)
    22 Sept 2021Complaint
    Investigated allegations of insufficient staffing, residents not receiving needed assistance, and lack of administrator coverage during night shifts.
    • Type A87411(a)
    • Type A87468.2(a)(4)
    • Type A87405(a)
    22 Oct 2020Inspection
    Identified that a staff member was issued an order of immediate exclusion from all licensed settings and cannot enter, work at, or live in any licensed setting or contact clients after the five-day protective order expires. An exit interview was conducted by phone with the administrator.
    11 May 2020Inspection
    Inspection found no deficiencies at the facility.
    20 Apr 2020Inspection
    Inspection found no health or safety concerns within the facility.
    • Type A
    • Type A
    • Type A
    • Type A
    16 Dec 2019Inspection
    Inspection revealed no violations, meeting all required standards and regulations.
    • Type A87411(a)
    • Type A87468.2(a)(4)
    • Type A87405(a)
    12 Nov 2019Inspection
    Confirmed completion of COMP II by the applicant and administrator during a telephone call, verifying understanding of required regulations and policies for operation.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of ACC Maple Tree Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact ACC Maple Tree Village directly. There is no cost for this service. We are compensated by the community you select.

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