Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Physical therapy
Respite program
Healthcare staffing
24-hour call system
24-hour supervision
Same day assessments
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Continuing learning programs
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.29·(17)
Overall rating
5
4
3
2
1
Care
3.5
Staff
3.6
Meals
3.0
Amenities
4.8
Value
1.5
Pros
Specialized memory-care programming
New, modern facility design
Private resident rooms
Clean, well-maintained interiors
Compassionate and attentive caregiving staff
Dedicated clinical personnel (Wellness Nurse and Med‑Tech)
Upscale dining options
Varied life‑enrichment and exercise activities
Pet‑friendly courtyard and outdoor spaces
Cons
Chronic staffing shortages
High staff turnover
Workforce morale and compensation challenges
Inconsistent responsiveness to visitor calls and intercoms
Inconsistent staff conduct and family communication
Inconsistent dining-service quality
Pest-control concerns in food‑service areas
Management and operational oversight gaps
High cost relative to perceived value
Summary of reviews
The reviews for ACC Maple Tree Village present a polarized picture. On the positive side, many families and residents describe a new, well‑appointed memory care community with private rooms, attractive common areas, and an active programming calendar. The facility’s design and cleanliness are noted repeatedly, and there are consistent endorsements of engaging life‑enrichment offerings such as art, exercise, and courtyard activities. Several comments emphasize a welcoming community atmosphere and successful transitions into assisted living.
Care and staff performance are described in strongly divergent terms. Numerous accounts praise individual caregivers, a dedicated Wellness Nurse and Med‑Tech, and an overall culture in which residents feel cared for, respected, and safe. These reviews highlight attentive, compassionate staff and give high marks for person‑centered interactions. Contrasting accounts raise operational concerns: chronic staffing shortages and high turnover are cited as affecting continuity of care and the facility’s ability to reliably deliver services. Families describe lapses in responsiveness (for example, unanswered intercoms or delayed attention) and express worries about inconsistent staff conduct and communication.
Dining and environmental observations are similarly mixed. Several reviewers compliment upscale dining and positive mealtime experiences, while others describe inconsistent meal quality and raise sanitation and pest‑control concerns related to food‑service areas. The juxtaposition of a high‑end presentation with these operational lapses is a recurring theme in the feedback. The facility’s positioning as a higher‑cost option is noted, and some families question whether the perceived value aligns with price, particularly when service gaps are reported.
Management and workplace issues are another pattern in the commentary. Concerns about working conditions, compensation, and staff morale are mentioned alongside family distrust of organizational oversight. These operational and managerial gaps appear linked in reviewers’ accounts to the staffing instability and inconsistent service delivery. At the same time, some families convey strong overall satisfaction and actively recommend the community, indicating that experiences can be highly dependent on staffing levels and individual caregiver performance.
For prospective residents and families: a tour and targeted questions will be important. Ask about current staffing ratios and turnover rates, staff training specific to memory care, recent pest‑control and sanitation records for the kitchen/dining areas, and examples of how the community manages call response and family communication during staff transitions. Observing a mealtime and speaking with current residents or family members during a visit can help assess whether the community’s strengths align with your expectations and whether management is addressing the operational concerns highlighted by others.
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Location
ACC Maple Tree Village is located at 18 Kado Ct, Sacramento, CA, 95831.
About ACC Maple Tree Village
ACC Maple Tree Village - Assisted Living & Memory Care Senior Living Community sits on the south side of Sacramento, near Alder Tree Way and Kado Court, right in the Pocket/Greenhaven neighborhood, where mature oak trees and well-kept gardens give everything a peaceful feel. This is a nonprofit community that serves seniors age 62 and up, and anyone can apply if they have a qualifying doctor's report and care assessment, so folks of all backgrounds are welcome. The building is new, built for seniors from the start, with wide halls, universal design, and clever safety features like delayed egress doors and wander-guard systems, making it easier for people using walkers or wheelchairs and making it safer for residents with memory challenges.
The place offers both assisted living and memory care, with each side having its own spaces, custom-made programs, and special safety measures. Sometimes people just need a little help, so the assisted living services cover things like dressing, bathing, getting around, and managing medicine, plus three solid meals a day, snacks, and lots of scheduled activities from bingo to fitness classes, planned outings, mental wellness programs, and things like gardening or art that keep people engaged. Memory care is set aside in its own secure area, designed to support folks living with Alzheimer's and other types of dementia, and residents get individualized care from staff trained in memory support. Memory Care has 30 apartments, each with a full private bathroom, and the neighborhood has two full living rooms with large screen TVs, privacy shades on the windows, secured entryways, and access to special walking paths and gardens built for safety and comfort.
Residents live in private or shared apartments, including studios and one or two-bedroom units, each with air-conditioning, kitchenettes, cable TV, Wi-Fi, and access to community lounges and game rooms. Family-style meals are served three times a day and snacks are included, and there's even private dining rooms for special family visits. People can have pets, and there's a real effort to make the place feel like home, with community gardens, landscaped courtyards, and places to walk, sit, or chat with neighbors. The Senior Program has set up thousands of walks for residents, and several continuing learning and physical therapy options are available. There's a spa room, a computer center, a fitness room, a gaming room, and regular activities planned by both staff and residents.
Safety and health support stay front and center, from 24-hour on-call staff and emergency call pendants for everyone, to secure memory care areas and enhanced supervision when needed. There's help with move-in coordination, housekeeping, linens, laundry, transportation to medical and non-medical appointments, and staff can keep up with household maintenance so residents don't have to worry about repairs. Hospice waiver services are available, as well as respite stays for short-term recovery. This community keeps things accessible with plenty of parking for people using mobility aids, and everything's licensed by the California Department of Social Services, Community Care Licensing Division, under RCFE Lic 342700683. Families can see virtual tours and floor plans before moving in, and residents can personalize their plan based on their care and independence needs. The culture focuses on relationships, connection, and making time for simple joys, with both staff and neighbors looking out for one another, and the whole place is set up so seniors can live with as much independence and dignity as possible.
People often ask...
ACC Maple Tree Village offers competitive pricing, with rates starting at a cost of $3,500 per month.
ACC Maple Tree Village offers assisted living and memory care.
There are 28 photos of ACC Maple Tree Village on Mirador.
The full address for this community is 18 Kado Ct, Sacramento, CA 95831.
No, ACC Maple Tree Village does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the complaint and found insufficient evidence to support the allegations.
18 Aug 2026Inspection
18 Aug 2026Inspection
Cited a deficiency for failing to issue a timely refund of fees after a resident's belongings were removed.
Type BHSC 1569.652(c)Refund of fees after termination of admission agreement
18 Aug 2026Complaint
18 Aug 2026Complaint
Investigated the complaint regarding medication assistance and staff training; found no preponderance of evidence to prove the allegations.
18 Aug 2026Complaint
18 Aug 2026Complaint
Investigated the complaint allegations and concluded they were unsubstantiated.
05 Aug 2026Complaint
05 Aug 2026Complaint
Investigated the complaint alleging a resident sustained multiple falls due to staff neglect. The investigation concluded the allegation was unsubstantiated.
30 Jul 2026Complaint
30 Jul 2026Complaint
Investigated the complaint and found the allegations unsubstantiated. Observed sanitary conditions, an adequate food supply, and ongoing pest control.
09 Jul 2026Inspection
09 Jul 2026Inspection
Found deficiencies related to updating the emergency plan and the administrator's ability to direct staff, with risks to resident safety.
Type BHSC 1569.695(d)Emergency Plan
Type BCCR 87405(d)(4)Administrator-Qualifications and Duties
04 Jun 2026Complaint
04 Jun 2026Complaint
Found that staff did not respond to resident call pendants in a timely manner, including a memory care pendant with the alert volume off.
Type BCCR 87464(f)(1)Basic Services
04 Jun 2026Complaint
04 Jun 2026Complaint
Investigated a complaint regarding medication management and staff conduct; concluded there was insufficient evidence to prove or disprove the allegations.
04 Jun 2026Complaint
04 Jun 2026Complaint
Investigated the medication security allegation and concluded it was unsubstantiated. Observed that residents kept medications secured in locked safe boxes.
04 Jun 2026Complaint
04 Jun 2026Complaint
Investigated a complaint alleging staff did not ensure timely administration of resident medications. Found no sufficient evidence to prove the allegation.
02 Jun 2026Complaint
02 Jun 2026Complaint
Investigated the meals quality complaint and found that meals were not of good quality.
Type BCCR 87555(b)(8)General Food Service Requirements: All food shall be of good quality.
02 Jun 2026Complaint
02 Jun 2026Complaint
Investigated the complaint about meals not being served in a timely manner and substantiated the allegation, identifying staffing and process issues affecting meal service.
CCR 87555(b)(18)General Food Service Requirements
04 May 2026Complaint
04 May 2026Complaint
Investigated the complaint alleging lack of fire drills and found that emergency drills were not conducted for every shift and residents were not invited to participate.
HSC 1569.695(c)Emergency Plans
04 May 2026Inspection
04 May 2026Inspection
Identified immediate safety risks from accessible cleaning supplies and tools and unlocked storage, with additional concerns about cleanliness and equipment across areas.
Type A87309(b)
Type B87303(a)
16 Apr 2026Complaint
16 Apr 2026Complaint
Investigated reported allegations and determined they were not supported by evidence; no deficiencies were cited.
08 Apr 2026Complaint
08 Apr 2026Complaint
Observed pest infestation and unsanitary conditions at the location, including dead insects, arachnids and cockroaches, with dust buildup on a fire extinguisher cabinet.
Type B87303(a)
08 Jan 2026Complaint
08 Jan 2026Complaint
Identified rodent droppings and unsealed uncooked pasta in the kitchen dry storage, indicating improper cleaning and storage practices that can attract pests.
Type B87555(b)(27)
08 Jan 2026Complaint
08 Jan 2026Complaint
Investigated the allegation that the facility was not kept in good repair and that residents were not adequately fed; the investigation could not corroborate the allegations.
17 Dec 2025Inspection
17 Dec 2025Inspection
Observed residents back in memory care with staff present and medications in order; no deficiencies were observed.
04 Dec 2025Inspection
04 Dec 2025Inspection
Identified that the memory care area was cleared to be repopulated after city approval, with a two-week plan for moving furniture, deep cleaning, and returning residents’ belongings.
14 Nov 2025Inspection
14 Nov 2025Inspection
Observed a clean, safe, and well-maintained environment with functioning safety systems; no licensing deficiencies were cited.
23 Oct 2025Complaint
23 Oct 2025Complaint
Investigated a complaint alleging staff did not respond to residents' call buttons in a timely manner and found delays in response times.
Type B87464(f)
Type B87101(c)(3)
Type B1569.2(c)
23 Oct 2025Complaint
23 Oct 2025Complaint
Investigated an allegation that refrigerators were in disrepair and residents were served expired food; found no evidence to prove the allegation.
08 Oct 2025Complaint
08 Oct 2025Complaint
Investigated a complaint and found deficiencies in food storage, including expired items, unlabeled containers, and storage of items on the floor in the freezer.
CCR 87555(b)(9)Food storage safety and labeling
08 Oct 2025Inspection
08 Oct 2025Inspection
Identified noncompliance with food service requirements due to the lack of a full-time, qualified person to operate the food service.
Type B87555(b)(17)
03 Sept 2025Inspection
03 Sept 2025Inspection
Identified deficiencies in emergency relocation planning and in administrator ability to implement it.
Type A87212(b)(2)(E)
Type A87405(d)(2)
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated allegations that pests were not kept out and that kitchen conditions and food storage were not properly maintained.
Type B87555(b)(9)
20 May 2025Complaint
20 May 2025Complaint
Investigated a complaint about food service; interviews and kitchen inspections found no violations and residents described the food positively.
27 Nov 2024Inspection
27 Nov 2024Inspection
Observed compliance with health and safety requirements. No deficiencies cited.
24 Apr 2024Inspection
24 Apr 2024Inspection
Investigated an incident report related to staff and resident care; collected staff contact information, a physician report, fall history, companion information, and related discipline letters.
16 Apr 2024Inspection
16 Apr 2024Inspection
Investigated an incident alleging a staff member spoke inappropriately to residents and failed to treat them with dignity, including not allowing a resident to get up from a wheelchair.
Type A87211(a)(1)(D)
Type B87468.1(a)(1)
29 Nov 2023Inspection
29 Nov 2023Inspection
Identified that all personnel records were not maintained on-site and could not be reviewed during the visit. Some files were stored off-site, delaying licensing review.
Type B87412(g)
10 Oct 2023Inspection
10 Oct 2023Inspection
Identified that a resident did not swallow medications and discarded them. Medications were later found in clothing; no deficiencies were observed.
31 Jul 2023Complaint
31 Jul 2023Complaint
Investigated an allegation that a resident was retaliated against when companions were asked to leave the room during care.
Type B87468.2(a)(21)
12 Jan 2023Complaint
12 Jan 2023Complaint
Investigated a complaint alleging improper medication administration and care record practices; the investigation found a medication was continued after discontinuation for several months, while other allegations lacked evidence.
08 Nov 2022Inspection
08 Nov 2022Inspection
Identified a medication error where hydrocodone with acetaminophen intended for Resident 1 was given to Resident 2.
Type B87465(j)
27 Oct 2022Inspection
27 Oct 2022Inspection
Observed an unannounced visit and found that a former staff member who previously worked there was not present; an immediate exclusion order was issued directing the person not to be employed, reside, or have contact with clients at any licensed setting, effective that day. No deficiencies were observed.
19 Oct 2022Inspection
19 Oct 2022Inspection
Observed no deficiencies cited during the visit.
29 Sept 2022Inspection
29 Sept 2022Inspection
Observed no deficiencies and noted compliance with safety and health requirements during the visit.
01 Aug 2022Complaint
01 Aug 2022Complaint
Investigated allegation that a staff member obtained and used residents' financial information, resulting in financial exploitation.
Type A87468.2(a)(8)
Type A87468.1
16 May 2022Inspection
16 May 2022Inspection
Identified a medication error where one resident's medication was mistakenly given to another. The staff involved were no longer employed, and licensing planned to continue the investigation.
16 May 2022Inspection
16 May 2022Inspection
Identified a potential theft by a staff member between December 2021 and April 2022; licensing planned to return to complete the investigation.
29 Oct 2021Inspection
29 Oct 2021Inspection
Observed that no deficiencies were cited and that a hospice waiver allowed 15 residents to receive hospice care, with 5 currently receiving hospice services.
12 Oct 2021Inspection
12 Oct 2021Inspection
Identified that residents were billed for services not rendered. Medications were not refilled timely and pills were found outside their original containers, including in a resident's pocket.
Type A87468.2(a)(4)
Type A87465(d)(1-3)
Type A87465(h)(5)
Type A87465(a)(5)
12 Oct 2021Complaint
12 Oct 2021Complaint
Found the allegation that a resident sustained multiple severe injuries while in care unfounded; found the allegation that staff did not notify the resident's authorized representative unfounded.
28 Sept 2021Complaint
28 Sept 2021Complaint
Identified that one resident sustained a fracture and another resident sustained unexplained bruises while in care.
Type A87411(c)
Type A87465(a)(2)
22 Sept 2021Complaint
22 Sept 2021Complaint
Investigated allegations of insufficient staffing, residents not receiving needed assistance, and lack of administrator coverage during night shifts.
Type A87411(a)
Type A87468.2(a)(4)
Type A87405(a)
22 Oct 2020Inspection
22 Oct 2020Inspection
Identified that a staff member was issued an order of immediate exclusion from all licensed settings and cannot enter, work at, or live in any licensed setting or contact clients after the five-day protective order expires. An exit interview was conducted by phone with the administrator.
11 May 2020Inspection
11 May 2020Inspection
Inspection found no deficiencies at the facility.
20 Apr 2020Inspection
20 Apr 2020Inspection
Inspection found no health or safety concerns within the facility.
Type A
Type A
Type A
Type A
16 Dec 2019Inspection
16 Dec 2019Inspection
Inspection revealed no violations, meeting all required standards and regulations.
Type A87411(a)
Type A87468.2(a)(4)
Type A87405(a)
12 Nov 2019Inspection
12 Nov 2019Inspection
Confirmed completion of COMP II by the applicant and administrator during a telephone call, verifying understanding of required regulations and policies for operation.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of ACC Maple Tree Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact ACC Maple Tree Village directly. There is no cost for this service. We are compensated by the community you select.
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