I live here and feel genuinely cared for. The staff are exceptional-compassionate, capable, and consistently go above and beyond-so I'm greeted by name, feel valued, and see residents socializing. Plenty of activities (including holiday events), a bright renovated common area, and responsive administration make transitions emotionally supportive. Communication and teamwork are strong; I highly recommend this warm, engaging community.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.96·(53)
Overall rating
5
4
3
2
1
Care
3.8
Staff
4.3
Meals
3.5
Amenities
2.3
Value
2.0
Pros
Compassionate and attentive caregiving staff
Supportive and communicative administration
Strong teamwork among frontline caregivers
Welcoming, community-oriented atmosphere
Personalized resident interactions (greeted by name)
Responsive family communication and issue resolution
Engaging social programming and themed events
Staff experienced with residents who have mental-health needs
Active wellness coordination and resident advocacy
Med-tech competency and clinical responsiveness
Healthful meal options and bright dining spaces
High staff continuity and long tenures
Friendly, conversational resident population
Cons
Cleanliness issues and odor concerns in some common areas
Inadequate on-site animal management and sanitation
Aging physical plant requiring renovation
Small shared bathrooms and limited private space
Inconsistent staffing levels, especially on weekends
Role overload diverting activity staff to nonprogram duties
Inconsistent activity programming and resident engagement
Gaps in responsiveness and front-desk coverage
Inconsistent personal-care assistance and bathing practices
Variable meal quality and menu satisfaction
Deficiencies in asset and equipment tracking and return
Allegations of abrupt discharge practices and poor transition coordination
Perceived poor value relative to comparable alternatives
Summary of reviews
Reviewer sentiment about Apple Ridge Assisted Living is distinctly mixed, with a consistent pattern of strong staff-level praise alongside repeated operational and facility concerns. Many reviewers emphasize that direct-care staff, med-techs, and wellness personnel are compassionate, hands-on, and communicative; families describe personalized interactions, strong teamwork, and staff who advocate for residents and support emotional transitions. These strengths appear to underpin a palpable sense of community in parts of the facility and contribute to positive socialization and resident satisfaction when other systems are functioning well.
Care quality assessments vary. Positive accounts highlight attentive clinical responsiveness, effective medication administration, and staff experienced in supporting residents with mental-health needs. Conversely, there are recurring concerns about inconsistent personal-care practices (including bathing assistance) and delays in attending to resident needs at times. Staffing patterns appear uneven: weekend staffing shortages and role overload—where activity staff are reassigned to transportation or other duties—were described as reducing available direct support and programming on occasion.
Dining and activities elicit divergent views. Several reviewers praise healthful menu options, an inviting dining room, and active programming such as themed events and holiday celebrations that facilitate social engagement. Other reviewers describe an unimpressive menu and insufficient or inconsistent activity delivery that leaves some residents underengaged. This variability suggests program quality may depend on staff availability and scheduling.
The physical plant and environmental conditions are frequent areas of concern. Multiple descriptions point to an older building with dated decor, small shared bathrooms, dark interiors in some areas, and a need for refurbishment. Reviewers also cite cleanliness issues and odor concerns in common spaces; problems related to on-site animals (including management and sanitation) were raised and, in at least one account, attracted regulatory attention. The neighborhood around the facility was described as less favorable by some visitors.
Management and operational processes show a mixed record. Positive commentary notes clear, supportive communication from some administrative staff and prompt resolution of issues. However, there are serious operational concerns as well: problems with transparency around room renovations, communication gaps about hospital admissions, deficiencies in tracking and returning resident possessions and equipment, and one or more accounts alleging abrupt discharge practices. These management-level issues contribute to perceptions of poor value among some families.
Notable patterns: reviews cluster into two broad themes—consistently strong, compassionate frontline staff and persistent facility-level operational weaknesses (facility condition, sanitation controls, staffing consistency, and administrative processes). Prospective residents and families would likely benefit from in-person tours at different times of day, targeted questions about housekeeping schedules, animal policies, staffing ratios on weekends, activity calendars, and written transition/transfer procedures. Overall, Apple Ridge appears capable of delivering warm, person-centered care through its staff, but attention to facility maintenance, operational controls, and consistent staffing practices would be needed to address the concerns described by reviewers.
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Location
Apple Ridge Assisted Living is located at 3950 Annadale Ln, Sacramento, CA, 95821.
About Apple Ridge Assisted Living
Apple Ridge Assisted Living sits on Annadale Lane in Sacramento and has been around since 2004 as a privately held community with room for up to 36 residents, and the whole place is one story so there's no need to worry about stairs or elevators. There's a big focus on providing assistance for daily needs, so the caring staff can help with things like bathing, getting dressed, taking medicine, eating, and grooming, and they're always there since the building is staffed 24/7. The apartments come in spacious studio, one-bedroom, and two-bedroom options, and each one usually has wall-to-wall carpeting, kitchenettes, and private baths, letting folks have private or shared rooms depending on their wants and needs. The property itself offers a courtyard with walking paths and landscaped areas where people can enjoy the outdoors, and inside there are common spaces for social activities and relaxing.
The community offers several different types of care, including assisted living, memory care, nursing home stays, independent living, continuing care retirement, and even respite care for those needing short-term recovery after illness or surgery or just a place to stay for a little while. There's a special unit called Expressions where people with Alzheimer's or memory loss get person-centered support, and this area has steady staffing guided by a Licensed Vocational Nurse who's got over 20 years' experience in memory and hospice care. Apple Ridge Assisted Living participates in the Assisted Living Waiver Program (ALWP) and accepts Medi-Cal, which means they can offer help to folks needing financial assistance.
To keep everyone safe, there are security features like an unguarded gate and on-site property management. For health and hygiene, staff follow strong Covid-19 safety rules with daily temperature checks, cleaning of high-touch areas, use of protective gear, and keeping up with health guidelines. The maintenance and management teams live onsite, so help for repairs or emergencies is close by.
Dining means three cooked meals every day, and snacks between, with kitchen staff making menu choices for all dietary needs-meals might include beef and mushrooms, fruit toast and jelly, mashed potatoes, buttered noodles, chicken sandwiches, and more, and there are options for specialty diets too. The rent covers meals, utilities, transportation, and weekly housekeeping. There's a beauty salon, manicure, and spa services with professional beauticians, and people often get haircuts or styling right at the community.
Daily life at Apple Ridge includes all kinds of activities meant to keep residents busy and connected, such as movies, bingo, painting, baking, quilting, travel outings, music, memory games, Bible study, and exercise classes run by fitness trainers. Activities are both social and individual, and there's a Life Enrichment program that adds things like sewing, gardening, art, dancing, and singing. The staff plan schedules for wellness programs including low-impact exercise, strength and balance training, flexibility activities, spiritual gatherings, and religious services.
Doctors, including visiting physicians and foot care specialists, make regular trips to the community so residents don't need to travel for checkups, plus care plans are made for each person based on their needs. The property provides medication management, incontinence care, mobility assistance, bathing help, personal hygiene support, and toileting help. Staff look after safety, especially for memory care residents, and always keep someone on call in case of emergencies, day or night.
Apple Ridge Assisted Living works to keep a friendly and supportive place where people can feel comfortable and have a sense of belonging, and families can tour the facility, even after normal hours, to see the rooms, dining, and activities for themselves before deciding. The main focus here is to give peace of mind, safety, and the right level of care while offering enough options for residents to enjoy daily life and have as much independence as possible.
People often ask...
Apple Ridge Assisted Living offers competitive pricing, with rates starting at a cost of $2,800 per month.
Apple Ridge Assisted Living offers assisted living and memory care.
There are 60 photos of Apple Ridge Assisted Living on Mirador.
The full address for this community is 3950 Annadale Ln, Sacramento, CA 95821.
No, Apple Ridge Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that staff did not keep a resident's health information confidential and discussed it in a public area; concluded there is not a preponderance of evidence to prove the violation.
13 May 2026Inspection
13 May 2026Inspection
Identified missing property inventory and discharge paperwork for resident 1 and requested that these documents be emailed by May 18, 2026; also requested administrator-change documentation.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated an allegation that staff mishandled a resident's personal belongings. Personal property was left unsecured in a room during the resident's extended hospital absence.
Type B87468.2(a)(25)
Type B1569.152
Type B1569.153
Type B1569.154
19 Mar 2026Inspection
19 Mar 2026Inspection
Identified that a resident who is legally blind did not have a third-party witness during the review of admission documents and was charged above the basic SSI rate.
Type B1569.269(a)(16)
Type B87464(e)
19 Mar 2026Complaint
19 Mar 2026Complaint
Investigated whether staff answered call buttons promptly and safeguarded residents' belongings. Found delayed responses to some call button requests and insufficient evidence of belongings being left in soiled conditions.
Type B87101(c)(3)
Type B1569.2(c)
Type B87464(f)(1)
11 Mar 2026Inspection
11 Mar 2026Inspection
Identified staff with unassociated or missing criminal record clearances, creating an immediate health, safety, or personal rights risk to residents.
Type A87355(e)(3)
Type A87355(e)(2)
Type A87355(c)
13 Feb 2026Complaint
13 Feb 2026Complaint
Investigated the allegation that staff left residents unsupervised for an extended period on December 12, 2025; interviews and staffing records indicated sufficient supervision at that time.
04 Feb 2026Complaint
04 Feb 2026Complaint
Investigated an allegation that lice spread to residents; findings showed one resident had lice, with unconfirmed information about a second resident.
04 Feb 2026Inspection
04 Feb 2026Inspection
Conducted an unannounced visit to discuss an administrator change and requested supporting documents.
03 Feb 2026Inspection
03 Feb 2026Inspection
Identified that staff did not assist a resident with a prescribed medication to treat lice, resulting in the resident not receiving needed treatment.
Type B87465(a)(4)
16 Jan 2026Complaint
16 Jan 2026Complaint
Identified that staff did not notify the resident's responsible party of a change in condition and did not update the service plan to reflect that change.
Type B87466
16 Jan 2026Complaint
16 Jan 2026Complaint
Investigated allegation that residents' health care records were not safeguarded or kept confidential.
Type B87506(c)(1)
07 Jan 2026Complaint
07 Jan 2026Complaint
Investigated allegations that a resident's privacy was violated and that a roommate created an uncomfortable environment, with concerns about verbal abuse and retaliation. Found insufficient evidence to prove these allegations.
09 Dec 2025Complaint
09 Dec 2025Complaint
Investigated a complaint alleging improper resident changes and staff training; concluded there was not a preponderance of evidence to support the allegations.
02 Dec 2025Complaint
02 Dec 2025Complaint
Investigated complaints that staff did not respond promptly to residents' call buttons and that meals were of poor quality.
Type A87555(b)(15)
02 Dec 2025Complaint
02 Dec 2025Complaint
Found concerns about delayed response to residents' call bells and insufficient staffing based on interviews and direct observations.
02 Dec 2025Complaint
02 Dec 2025Complaint
Investigated a complaint about staff not promptly responding to residents' call buttons; residents waited 30 minutes to hours for assistance with toileting and incontinence care.
25 Nov 2025Complaint
25 Nov 2025Complaint
Investigated staffing levels and care responses; found that insufficient staff contributed to delays in meeting residents' needs. Also reviewed concerns about a rash due to neglect and medication management and found no evidence supporting those allegations.
Type A87464(d)
25 Nov 2025Complaint
25 Nov 2025Complaint
Identified delays in changing residents' incontinence briefs and responding to pendant calls due to insufficient staff.
25 Nov 2025Complaint
25 Nov 2025Complaint
Investigated an allegation that staff mismanaged residents' medications, leading to hospitalization. Interviews and records were reviewed.
25 Nov 2025Complaint
25 Nov 2025Complaint
Investigated a complaint alleging residents were not given appropriate sleeping accommodations, proper wheelchairs, or privacy during care. The allegations were unsubstantiated.
31 Oct 2025Complaint
31 Oct 2025Complaint
Investigated claims that staff did not obtain timely medical care for a resident and did not follow physician's orders. Evidence did not support these allegations.
17 Oct 2025Inspection
17 Oct 2025Inspection
Identified that a resident with dementia left the building unsupervised and was found approximately four blocks away, creating an immediate health and safety risk.
Type A1569.312(a)
17 Oct 2025Complaint
17 Oct 2025Complaint
Found no preponderance of evidence to support the allegation that staff did not seek timely medical attention for residents, and found no evidence that residents' personal hygiene needs were unmet.
17 Oct 2025Complaint
17 Oct 2025Complaint
Investigated allegations that staff forced residents to shower and that temperatures were not kept comfortable; evidence did not support these claims.
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated allegations that staff handled a resident roughly and spoke inappropriately; interviews with residents and staff found no evidence to support the claims.
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated a complaint that staff did not ensure residents' personal property was safely secured. Interviews with staff and residents did not substantiate the allegation.
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated the allegation that staff did not intervene between verbal interactions. Found no evidence to support the claim.
04 Sept 2025Complaint
04 Sept 2025Complaint
Identified concerns about care practices, including not consistently providing two-person transfers, keeping residents' rooms clean, and meeting residents' laundry needs.
Type B87464(d)
Type B87303(a)
Type B87307(a)(3)(F)
29 Jul 2025Inspection
29 Jul 2025Inspection
Identified an AWOL incident in which a resident left unassisted and was found down the street.
Type A1569.312(a)
20 Jun 2025Complaint
20 Jun 2025Complaint
Investigated an allegation that staff refused to provide accommodations to a resident; no evidence supported the allegation.
13 Jun 2025Inspection
13 Jun 2025Inspection
Investigated concerns raised by residents and reviewed medical records related to a June 2 incident.
06 Jun 2025Inspection
06 Jun 2025Inspection
Identified three Type A deficiencies: mismanagement of residents' medications, false medication administration claims, and disinfectants stored in a location accessible to residents.
Type A87208(a)
Type A87207
Type A87309(a)
05 Jun 2025Inspection
05 Jun 2025Inspection
Identified multiple immediate health and safety concerns, including a broken bed and gate, unlocked cleaning products in memory care, a pest in the shower, and a missing TB test for one resident.
Type A87303(a)
Type A87303(a)(1)
Type A87309(a)
Type A87458(c)(1)(A)
05 Jun 2025Complaint
05 Jun 2025Complaint
Investigated a death and related resident care concerns; evidence did not show any violations.
05 Jun 2025Complaint
05 Jun 2025Complaint
Investigated the snack provision allegation; findings showed snacks were available at times, with residents reporting variability.
05 Jun 2025Complaint
05 Jun 2025Complaint
Investigated staff mismanagement of residents' medications, falsification of medication administration records, and unsafe use of chemicals that led to a resident's eye irritation.
22 Apr 2025Inspection
22 Apr 2025Inspection
Identified missing documentation related to prior citations and civil penalties assessed for failure to correct.
16 Apr 2025Inspection
16 Apr 2025Inspection
Identified a resident elopement from the premises and improper incontinence management, resulting in urine on bedding and a strong odor, indicating health and safety concerns.
Type A87705(e)(5)
Type A87625(b)(3)
08 Apr 2025Complaint
08 Apr 2025Complaint
Investigated several complaints; interviews and record reviews did not confirm the alleged issues.
27 Mar 2025Inspection
27 Mar 2025Inspection
Identified a prior failure to provide appropriate care and supervision that resulted in a resident developing a stage four pressure injury and led to a civil penalty for serious bodily injury.
Type A87464(d)
Type A87464(f)(2)
Type A87465(g)
Type A87464(f)(1)
16 Jan 2025Complaint
16 Jan 2025Complaint
Observed staff yelling at residents and failing to provide timely care, with residents waiting long for showers and areas smelling of urine.
Type A87468.1(a)(1)(a)(1)
Type A87464(f)(1)(f)
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated a complaint alleging temperature control issues and staff inability to assist a resident out of bed. The findings indicated the allegations were not supported by the evidence.
24 Oct 2024Complaint
24 Oct 2024Complaint
Identified serious concerns about resident care, including failure to meet incontinence needs and delayed responses to call buttons. Also noted instances of staff yelling and using inappropriate language around residents.
Type A87411(a)(a)
Type A87468.1(a)(3)(3)
Type A87468.1(a)(1)(1)
24 Oct 2024Complaint
24 Oct 2024Complaint
Investigated a complaint that staff did not assist residents with hygiene needs. Interviews and records showed residents were left in soiled incontinence and did not receive regular showers, with strong urine odors noted in multiple hallways.
Type B87464(f)(4)(4)
24 Oct 2024Complaint
24 Oct 2024Complaint
Identified concerns that staff left residents in soiled diapers for hours and did not consistently provide showers; air conditioning and feeding allegations were unsubstantiated.
19 Sept 2024Inspection
19 Sept 2024Inspection
Identified that 22 incident reports were not reported to the licensing agency within seven days of occurrence.
Type A87211(a)(1)
19 Sept 2024Inspection
19 Sept 2024Inspection
Identified an elopement where a resident left the premises and was later found about 2.8 miles away, raising safety concerns.
Type A1569.312(d)
19 Sept 2024Inspection
19 Sept 2024Inspection
Investigated a case where a resident requested a PRN medication for a severe headache that was unavailable, leading to consideration of Emergency Services. Documentation such as medication records and orders was reviewed, and no deficiencies were found.
03 Sept 2024Inspection
03 Sept 2024Inspection
Observed an unannounced visit noting a temporary designation for room 41 and plans to relocate the administrator's office there; no deficiencies were cited and guidance was provided about notifications for changes of room use.
29 Aug 2024Complaint
29 Aug 2024Complaint
Investigated a complaint and found that the site did not pass its most recent fire clearance due to multiple violations, including an unpermitted change of use. Civil penalties were assessed.
Type A87202(a)
22 Aug 2024Inspection
22 Aug 2024Inspection
Issued orders excluding a staff member from all facilities and from tonight's shifts.
06 Aug 2024Complaint
06 Aug 2024Complaint
Investigated allegations that staff failed to administer medications as prescribed and failed to meet residents' toileting needs. The investigation identified lapses in medication administration and delayed responses to residents' call bells, indicating care deficiencies.
Type A87465(c)(2)
Type A87464(f)(1)
06 Aug 2024Complaint
06 Aug 2024Complaint
Identified lapses in dispensing medications on schedule, resulting in missed doses and hospitalizations.
11 Jun 2024Inspection
11 Jun 2024Inspection
Observed compliance with applicable regulations during a pre-licensing review; no violations cited.
30 May 2024Inspection
30 May 2024Inspection
Observed that several safety requirements were not fully in place during a pre-licensing review, including missing call pendants for residents and nonfunctional heat detectors.
25 Apr 2024Inspection
25 Apr 2024Inspection
Verified the administrator's understanding of licensing requirements and related procedures during a COMP II session.
22 Apr 2024Inspection
22 Apr 2024Inspection
Investigated a medication error in which a resident received a roommate's narcotics and blood thinner, and an allegation that a staff member pushed a resident to the floor.
Type A87465(a)(4)
11 Apr 2024Inspection
11 Apr 2024Inspection
Identified that a staff member administered injections to three residents, posing an immediate health and safety risk.
Type A87465(a)(5)
07 Mar 2024Inspection
07 Mar 2024Inspection
Identified staffing and care deficiencies, including insufficient staff to provide showers and inadequate monitoring of a resident's skin condition.
Type A87411(a)
Type A87464(f)(1)
Type A87466
22 Feb 2024Inspection
22 Feb 2024Inspection
Identified updates following a non-compliance conference, including completed renovations and current licensing documents; no deficiencies were cited.
12 Jan 2024Inspection
12 Jan 2024Inspection
Observed clean, sanitary conditions with safe food service, proper water and room temperatures, and functioning safety systems. No deficiencies were cited.
12 Jan 2024Complaint
12 Jan 2024Complaint
Investigated five allegations and found no evidence to support the claimed violations related to staff training, supervision, facility condition, clothing cleanliness, or access to running water.
11 Dec 2023Complaint
11 Dec 2023Complaint
Investigated the allegation that medication was not stored locked and inaccessible to residents. Observed locked medication cabinets and residents reported timely medication assistance.
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated complaints about administration, cleanliness, safety, and staff interactions. Findings did not establish violations.
30 Nov 2023Complaint
30 Nov 2023Complaint
Investigated an allegation that a resident was abused by another resident and that staff failed to prevent the abuse. The investigation noted delays in reassessing the resident's care needs and gaps in 1:1 supervision.
Type A87468.1(a)(3)
30 Nov 2023Inspection
30 Nov 2023Inspection
Identified that a resident was not reassessed after a change in condition. A physician's note indicated that a licensed setting was not appropriate for the resident due to challenging behaviors.
Type B87463(a)
15 Nov 2023Complaint
15 Nov 2023Complaint
Observed staff not consistently following infection control practices, including improper masking and lack of infection control signs and PPE resources.
Type A87470(b)(2)
30 Oct 2023Inspection
30 Oct 2023Inspection
Found illegal drugs in a resident's room; deputies removed the drugs, the resident refused medical care, and daily room sweeps continued with monitoring for about four weeks.
26 Oct 2023Complaint
26 Oct 2023Complaint
Investigated a complaint alleging multiple care-related issues, including medication management, safeguarding personal items, hydration, call button response, showering, and respectful interactions. Findings did not establish that any violations occurred.
18 Oct 2023Inspection
18 Oct 2023Inspection
Held a non-compliance conference regarding case management; no deficiencies were cited during this visit.
18 Sept 2023Complaint
18 Sept 2023Complaint
Investigated allegations that a resident did not receive shower assistance or a hoyer lift, leading to a pressure injury and delayed medical care. Findings showed the resident's care needs were not met.
Type A87464(d)
Type A87465(g)
Type A87464(f)(1)
Type A87464(f)(2)
18 Sept 2023Inspection
18 Sept 2023Inspection
Identified failures in administrator oversight and in updating reassessments, including not providing a primary care physician for a resident and not updating pre-admission and ongoing care plans.
Type B87405(d)(1)
Type B87405(d)(2)
Type B87405(d)(3)
Type B87405(d)(4)
Type B87405(d)(5)
Type B87405(d)(6)
Type B87405(d)(7)
Type B87463(a)(1)(2)(3)
15 Sept 2023Inspection
15 Sept 2023Inspection
Found that a resident's emergency representative was not informed of hospitalization events. This posed a potential health and safety risk.
Type B87468.1(a)(8)
15 Sept 2023Complaint
15 Sept 2023Complaint
Investigated a complaint alleging failure to notify the resident's responsible party of hospitalization and eviction/withholding belongings; found the allegations unfounded.
29 Aug 2023Inspection
29 Aug 2023Inspection
Identified an administrator change and requested documents; no deficiencies were cited.
03 Aug 2023Complaint
03 Aug 2023Complaint
Investigated allegations that residents fell due to insufficient supervision and that residents were left in soiled briefs and not toileted or showered on time. Evidence did not establish a preponderance of evidence to prove the allegations.
24 Jul 2023Complaint
24 Jul 2023Complaint
Investigated the allegation that staff mishandled the resident's medications while in care.
13 Jul 2023Complaint
13 Jul 2023Complaint
Investigated a complaint about bathroom cleanliness and medication management; eight of nine bathrooms were clean, and hospice coordination helped with refills, with ongoing communication between staff and hospice.
06 Jul 2023Inspection
06 Jul 2023Inspection
Confirmed completion of COMP II with identity verification and acknowledgment of licensing requirements. Acknowledged understanding of licensing laws included in Health and Safety Codes and Title 22.
29 Jun 2023Complaint
29 Jun 2023Complaint
Investigated two complaints: a resident's medication was mishandled by staff and unusual incidents were not consistently reported. The investigation included interviews and record reviews.
Type B87465(a)(4)
Type B87465(a)(5)
Type B87211(a)(1)
22 Jun 2023Complaint
22 Jun 2023Complaint
Investigated several care-related allegations about supervision, equipment security, room cleanliness, incontinence care, and meal service. Found no evidence to support these allegations, while the claim that a staff restroom was locked was unfounded.
22 Jun 2023Complaint
22 Jun 2023Complaint
Investigated an allegation of illegal evictions. Two residents were relocated to a higher level of care due to hospitalization, with agency involvement, while other residents remained.
19 May 2023Inspection
19 May 2023Inspection
Identified no deficiencies during the visit. Discussed Norovirus outbreak updates and infection control measures.
04 May 2023Complaint
04 May 2023Complaint
Investigated the allegation that a resident sustained a serious injury while under care; determined that the resident's escalating aggressive behavior led to reassessment and diminished responsiveness to redirection.
26 Apr 2023Complaint
26 Apr 2023Complaint
Investigated an allegation that staff refused to assist a resident with toileting. Found there was not a preponderance of evidence to prove or disprove the allegation.
15 Mar 2023Inspection
15 Mar 2023Inspection
Identified that no deficiencies were cited during the visit. The discussion addressed scabies updates and infection control.
08 Mar 2023Complaint
08 Mar 2023Complaint
Identified a scabies outbreak with two cases.
Type B87466
08 Mar 2023Inspection
08 Mar 2023Inspection
Identified two cases of scabies that were not reported to the Department.
21 Feb 2023Inspection
21 Feb 2023Inspection
Identified accessibility and safety issues, including bathrooms in some bedrooms not wheelchair accessible, a call system not in good repair, and a signal system requiring repair.
Type A87303(1)(1)
Type A87307(a)(d)(1)
27 Jan 2022Inspection
27 Jan 2022Inspection
Found no deficiencies during the visit. The environment was clean, well-maintained, and safety measures were in place, with hot water within the acceptable range and medications, toxins, and sharp objects securely stored.
16 Dec 2021Inspection
16 Dec 2021Inspection
Observed no deficiencies cited; safety measures and supplies were adequate.
12 Feb 2021Complaint
12 Feb 2021Complaint
Investigated an allegation that a resident sustained unexplained bruises while in care. Findings linked the bruising to anticoagulation and a spontaneous hematoma, with no evidence of abuse, an improper transfer, or a fall.
31 Jan 2021Inspection
31 Jan 2021Inspection
Identified that a family member was not notified about bruising on the left arm and a lump on the resident's left breast.
Type B87466
26 Feb 2020Inspection
26 Feb 2020Inspection
No deficiencies were found during the inspection.
29 Jan 2020Inspection
29 Jan 2020Inspection
Confirmed no deficiencies found during inspection.
Type B87466
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