I placed my nana here and I'm very pleased - the facility feels warm and home-like, immaculately clean, and the staff are caring, responsive, and genuinely engaged with residents. Meals are home-cooked and nutritious, rooms have private bathrooms, and there are lovely gardens plus a wide range of tailored activities that keep residents active and happy. Leadership and communication have been professional and supportive - glad we chose this place and I recommend it.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.89·(63)
Overall rating
5
4
3
2
1
Care
3.7
Staff
3.9
Meals
4.0
Amenities
3.6
Value
2.7
Pros
Warm, compassionate caregivers who build personal connections with residents
Helpful staff who support families during tours, move-ins, and care transitions
Home-like memory-care setting with secured outdoor access and individualized engagement
Spacious apartment layouts, including private bathrooms and balconies
Welcoming dining rooms and appealing meal variety
Engaging activities, creative programs, celebrations, and community outings
Clean, comfortable spaces described by many residents and families
Positive accounts of management-led improvements and memory-care updates
Cons
Inconsistent staffing levels and caregiver turnover
Concerns about medication-management controls and evening medication-tech availability
Inconsistent responsiveness to resident needs and emergencies
Uneven family communication and administrative follow-through
Variable meal quality and service timing
Inconsistent housekeeping and interior maintenance
Variable professionalism in staff–family interactions
Concerns about memory-care supervision and perimeter safety
Unclear pricing, care-level fees, and move-out procedures
Aging interiors and accessibility concerns in some areas
Summary of reviews
Feedback about Greenhaven Estates is mixed, with positive experiences often emphasizing caring staff, a welcoming atmosphere, and engaging activities, while critical accounts raise concerns about staffing consistency, medication processes, communication, and service reliability. Some residents and families describe attentive caregivers who know residents personally and help make transitions easier. Others describe gaps in responsiveness, limited support from certain shifts, staff turnover, and concerns about management follow-through. One family also described an identity-based derogatory comment during a move-out interaction, indicating that professionalism in family-facing situations may vary.
Dining experiences differ. Positive comments describe home-cooked meals, healthy variety, appealing menus, and enjoyable chef-prepared food. Other accounts cite inconsistent food quality or meals served later than expected. Activities are a notable strength in many accounts: residents mention bingo, painting, shopping and dinner outings, celebrations, and programs intended to encourage social engagement. Some reviewers also appreciate activities shared between assisted living and memory care. Activity preferences may not suit every resident; one family found the casino-oriented offerings a poor fit for their relative.
The community is frequently described as warm, clean, and inviting, with spacious apartments, private bathrooms in some layouts, balconies, and pleasant dining areas. Other accounts describe an older building with worn furnishings, odor concerns, or inconsistent apartment upkeep. Accessibility and wheelchair-safety concerns were also raised. Families considering the community may want to inspect both common spaces and individual apartments and ask how housekeeping and maintenance needs are monitored.
Management feedback reflects changes over time and is notably divided. Some families and staff describe improvements under newer leadership, including facility updates, expanded activities, and a more positive environment. Others report limited responses to concerns, confusion about administrative requirements, morale issues, or dissatisfaction with pricing and additional care fees. Publicly reported litigation has raised concerns about memory-care supervision and perimeter security following a resident's death outdoors. Separately, a family described a prolonged wait for assistance after a fall and incomplete apartment cleaning after a resident left. These accounts make it important to ask directly about supervision, emergency response, medication controls, staffing coverage, complaint escalation, and move-out procedures. There is also a highly positive account of a small, secured Greenhaven Villa setting, which may differ from the larger community in size and daily operation.
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Location
Greenhaven Estates Assisted Living and Memory Care is located at 7548 Greenhaven Dr, Sacramento, CA, 95831.
About Greenhaven Estates Assisted Living and Memory Care
Greenhaven Estates Assisted Living and Memory Care sits in Sacramento, California, offering both assisted living and memory care to seniors in a supportive community that tries to focus on kindness, compassion, and maintaining comfort for everyone living there. The community holds 105 beds, provides different options for living spaces such as semi-private rooms, studios, one-bedroom, and two-bedroom apartments, and backs this up with a published monthly price range so families have a clear view of costs. The place is actually a Residential Care Home and operates with license number #347005239 as a certified Residential Care Facility for the Elderly.
They offer all sorts of services to cover needs as they change, like respite care for short stays, hospice care when it's needed, and even home care support, plus a no-smoking policy indoors, which helps keep their air clean. Pets are allowed, which means residents who love animals can bring their companions, and the community includes both outdoor and indoor common areas for relaxing, activities, and socializing. The facility features on-site and off-site devotional services, so residents can attend spiritual or religious gatherings without much trouble.
There's a SPARK program there, and that focuses on getting people involved in lifelong learning and building connections, so everyone can find a sense of belonging and have a routine that keeps life interesting. The activity schedule is full, and daily options like yoga, light exercise, and recreational programs, alongside weekly entertainment, monthly town hall meetings, and seasonal holiday parties, encourage social engagement and friendship-building.
When it comes to care, residents benefit from a dedicated team that handles medication, helps with daily living needs like bathing and dressing, runs housekeeping and laundry, and gives access to physical, occupational, and speech therapy found on-site. Memory care is offered with a safe environment and ongoing activities for residents living with Alzheimer's or other types of dementia, and staff are trained to be gentle and attentive to special needs. They use person-centered care plans to tailor support individually, whether that's for people needing more hands-on help or those wanting to keep as much independence as possible. Residents receive 24-hour support, round-the-clock monitoring, and safety features in each apartment, including smoke detectors and sprinklers.
The dining room serves three meals daily that are chef-prepared, nutritious, and available for different dietary needs, including vegetarian options, and there are plenty of chances to share a meal with friends or neighbors. Housekeeping staff works to keep the facility clean and comfortable, while the building's layout and programs focus on keeping residents engaged, safe, and part of a caring group. Transportation for personal errands and appointments is complimentary.
Families and residents tend to rate Greenhaven Estates highly, often noting the professionalism of staff, the welcoming environment, and the genuine focus on each person's well-being. The community is pet-friendly, smoke-free inside, and aims to offer high-quality assisted living and memory care while helping residents feel at home and respected. Tours are available for anyone who wants to take a look at the facility, apartments, meals, and activities, and see what daily life is like for themselves.
People often ask...
Greenhaven Estates Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $2,895 per month.
Greenhaven Estates Assisted Living and Memory Care offers assisted living, memory care, and board and care.
There are 37 photos of Greenhaven Estates Assisted Living and Memory Care on Mirador.
The full address for this community is 7548 Greenhaven Dr, Sacramento, CA 95831.
No, Greenhaven Estates Assisted Living and Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
347005239
Status
Closed
Facility type
Residential Care Elderly
Capacity
105 residents
Licensee
FC RANGER OPS GREENHAVEN ESTATES; TARANTINO SR LVG
Investigated allegations that posted activities were not conducted, that food quality was poor, and that tobacco was used in the kitchen; interviews and observations found no evidence to support the allegations.
20 Nov 2025Complaint
20 Nov 2025Complaint
Identified insufficient staff training hours and medication administration lapses, including a morning with no med tech on duty.
Type A1569.625(b)(2)
Type A1569.626
Type A1569.696
20 Nov 2025Complaint
20 Nov 2025Complaint
Investigated a complaint alleging medications were not provided due to staffing shortages and pendants were not answered promptly.
Type A87464(f)(1)
Type A87413(a)(1)
Type A87468.2(a)(4)
Type B87211(a)(1)(D)
Type B87465(a)(1)
20 Nov 2025Complaint
20 Nov 2025Complaint
Investigated a sexual abuse allegation involving a resident; no evidence supported the claim.
02 Oct 2025Inspection
02 Oct 2025Inspection
Observed the dining room floor was dirty and sticky with grime, not regularly cleaned. This condition posed potential health and safety risks to residents.
Type B87303(a)
27 Aug 2025Inspection
27 Aug 2025Inspection
Identified that a new administrator appointment was in process and that required documents were being gathered for approval.
27 Aug 2025Complaint
27 Aug 2025Complaint
Found limited corroboration for the allegations about medication mismanagement and neglect. Residents reported timely medication delivery and that staff respond to calls.
02 Jul 2025Complaint
02 Jul 2025Complaint
Investigated the allegation that staff made inappropriate comments toward residents, yelled at residents, and engaged in verbal altercations; interviews did not corroborate the allegations.
02 Jul 2025Complaint
02 Jul 2025Complaint
Investigated allegations that staff hit and threatened a resident; investigators were unable to corroborate the allegations.
15 May 2025Inspection
15 May 2025Inspection
Identified deficiencies related to unsecured outdoor storage areas and incomplete staff training records.
Type B87309(a)
Type B1569.625(b)(2)
24 Apr 2025Complaint
24 Apr 2025Complaint
Investigated the allegation that staff did not administer medication resulting in death; police ruled natural causes, and interviews failed to establish a connection to a delay in medication.
28 Mar 2025Complaint
28 Mar 2025Complaint
Investigated a claim that the temperature in hallways and dining rooms was not adequately maintained; walk-through showed 73 degrees and most residents found it comfortable, though two residents felt it was too cold.
14 Mar 2025Complaint
14 Mar 2025Complaint
Investigated four physical plant allegations; observed a temporary malfunction of the smoking-area door mechanism, which was being replaced, confirmed the heater was functioning after adjustment, and found no evidence that garbage was removed through the kitchen; access to the smoking area was maintained.
28 Feb 2025Inspection
28 Feb 2025Inspection
Observed no deficiencies and compliance with applicable Title 22 regulations.
31 Jan 2025Complaint
31 Jan 2025Complaint
Investigated two concerns: bathing residents per service agreement and timely responses to call lights. Evidence indicated delays in responding to calls and residents receiving bed baths while waiting for hot water; the bathing concern lacked sufficient proof.
Type B87465(a)(1)
31 Jan 2025Complaint
31 Jan 2025Complaint
Investigated allegations of lack of supervision, residents' personal rights violations, and inadequate overnight checks; concluded no violations were found.
17 Oct 2024Complaint
17 Oct 2024Complaint
Found that a resident sustained an injury due to tools left in their room during air conditioner repairs, and there were deficiencies in supervision, maintenance of the physical plant, and staff training.
Type A87303(a)
Type A87464(f)(1)
Type B87468.1(a)(2)
Type B1569.625(b)(2)
23 Aug 2024Complaint
23 Aug 2024Complaint
Investigated the allegation that residents did not have hot water. Tests showed hot water temperatures in multiple rooms were below the required range of 105°F to 120°F.
Type B87303(e)(2)
17 Jul 2024Complaint
17 Jul 2024Complaint
Identified delays in responding to residents' pendant calls and a nonfunctional elevator due to delayed repairs.
Type A87465(a)(1)
Type B87303(a)
17 Jul 2024Complaint
17 Jul 2024Complaint
Identified neglect/lack of supervision due to delays in call responses and insufficient staffing, resulting in residents not receiving timely care.
Type A87465(a)(1)
Type A87411(a)
Type B87465(a)(1)
17 Jul 2024Complaint
17 Jul 2024Complaint
Investigated the allegation that staff did not ensure residents' dietary needs were met; interviews and records did not corroborate the claim.
20 Jun 2024Inspection
20 Jun 2024Inspection
Observed an unlocked kitchen storage area containing sharp knives accessible to residents, creating a safety risk.
Type A87309(a)(1)(a)
20 Jun 2024Inspection
20 Jun 2024Inspection
Found no deficiencies cited; most resident files were complete, with one LIC 602 needing renewal and an advisory note issued.
24 May 2024Inspection
24 May 2024Inspection
Observed several safety and compliance deficiencies during the visit, including unsecured cleaning supplies and sharps, inadequate infection control, incomplete staff health records, and lighting issues.
Type A87309(a)
Type A87309(a)(1)
Type A1569.618(c)(3)
Type B87470(a)(4)(C)
Type B87303(d)
Type B87303(e)(5)
Type B87412(a)
Type B87412(a)(11)
Type B1569.625(b)(1)
11 Apr 2024Inspection
11 Apr 2024Inspection
Observed refrigerator temperatures exceeding the allowed limit, with logs showing readings up to 45 degrees Fahrenheit.
Type B87555(b)(21)
08 Mar 2024Inspection
08 Mar 2024Inspection
Confirmed the transition to a new management group and the submission of required documents to appoint a new administrator.
08 Feb 2024Inspection
08 Feb 2024Inspection
Observed ongoing changes in management and plans to submit documents to change the name and maintain control of property during the transition.
05 Jan 2024Inspection
05 Jan 2024Inspection
Identified that the property was sold and a new management group began operating without submitting a change of ownership application or obtaining a license. Notification to the department had not occurred, creating an immediate health and safety risk to residents.
Type A1569.191(b)
20 Dec 2023Complaint
20 Dec 2023Complaint
Found that the allegation that staff did not ensure residents received timely care was unfounded. No deficiencies were observed.
14 Dec 2023Inspection
14 Dec 2023Inspection
Identified that a resident wandered away for about two hours and was later returned, while exit alarms were not functioning and staff did not verify security after maintenance.
Type A87705(6)
Type A87705(j)
14 Dec 2023Inspection
14 Dec 2023Inspection
Identified that there was no administrator of record or designated substitute on file, posing an immediate health and safety risk to residents.
Type A87405(a)
14 Dec 2023Complaint
14 Dec 2023Complaint
Identified that the allegations that staff stole a resident's money, were rough with a resident, and neglected a resident resulting in a fall were unfounded.
03 Nov 2023Complaint
03 Nov 2023Complaint
Investigated the allegation that night shift staff slept on duty. The investigation relied on a photo and interviews, and found the involved staff were no longer employed.
Type A87466
06 Oct 2023Complaint
06 Oct 2023Complaint
Investigated the allegation that staff did not seek timely medical attention for a resident; found the allegation unfounded.
08 Sept 2023Inspection
08 Sept 2023Inspection
Identified a medication error in which a resident received a double dose of prescribed medication and was not given medical attention.
Type A87465(j)
Type A87466
07 Sept 2023Complaint
07 Sept 2023Complaint
Investigated the allegation that staff did not respond to call buttons promptly; found the allegation unfounded. No deficiencies were observed.
07 Sept 2023Inspection
07 Sept 2023Inspection
Identified an immediate exclusion issued for a staff member, who was not present during the visit, and notified that they cannot be on licensed premises. No deficiencies were cited.
09 Aug 2023Inspection
09 Aug 2023Inspection
Identified incomplete and unsigned administrator documentation and outdated roster/designee records; proper on-site leadership coverage was not demonstrated.
Type B87405(a)
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated an allegation that staff did not provide a refund to the responsible party; found that the refund had not been issued but would be sent.
Type B1569.652(c)
17 Jul 2023Inspection
17 Jul 2023Inspection
Identified and reviewed two incident reports about missing money and missing credit cards from October 2022; interviews were conducted and police reports obtained; no deficiencies were cited during the visit.
29 Jun 2023Complaint
29 Jun 2023Complaint
Determined the complaint alleging multiple facility issues, including diet, mold, staffing, transfers, call pendents, safety, POA notifications, rent disclosures, probationary license notices, and fire drill instructions, was unfounded.
28 Jun 2023Inspection
28 Jun 2023Inspection
Identified that a resident found a thumb tack in a bowl of fruit and observed thumb tacks and pin holes in the kitchen area, suggesting food safety concerns.
Type A87555(a)
08 Jun 2023Inspection
08 Jun 2023Inspection
Observed appropriate safety measures, secure medication storage, proper temperature, and functioning safety equipment; no deficiencies observed or cited.
08 Mar 2023Inspection
08 Mar 2023Inspection
Observed compliance with safety and health standards, with no deficiencies identified.
24 Feb 2023Complaint
24 Feb 2023Complaint
Investigated allegations that incontinence care was not provided promptly and that call lights were not answered timely. Staff were disrespectful and medical needs were not met.
Type B87459(a)(5)(A)
Type B87464(a)
Type B87468.1(a)(3)
Type B87465(e)
16 Nov 2022Complaint
16 Nov 2022Complaint
Investigated a complaint about resident injuries and care practices at the home; found a pressure injury occurred during care, while other allegations regarding medication administration, forced bed exit, diabetes care, and repositioning were not supported by evidence.
Type A87615(a)(1)
16 Nov 2022Complaint
16 Nov 2022Complaint
Identified that one resident had a stage 3 pressure injury and another resident was retained beyond their licensed level of care.
Type A87615(a)(1)
Type A87468.2(a)(4)
07 Nov 2022Inspection
07 Nov 2022Inspection
Investigated an incident of theft involving two residents on 10/20/22. The investigation found insufficient evidence to substantiate the allegation.
04 Nov 2022Complaint
04 Nov 2022Complaint
Investigated an allegation that staff did not receive training on both units and that residents did not receive food. Interviews indicated staff were trained and meals were offered to residents.
06 Oct 2022Complaint
06 Oct 2022Complaint
Investigated a complaint alleging staff handled a resident roughly and yelled; there was not enough evidence to prove the allegations.
06 Oct 2022Inspection
06 Oct 2022Inspection
Observed safe conditions and proper medication storage during a case management visit; no deficiencies were identified.
23 Aug 2022Inspection
23 Aug 2022Inspection
Identified a resident bathroom with mold and cleanliness issues; housekeeping was reported to be managed by the resident's family.
Type B87303(a)(1)
10 Aug 2022Complaint
10 Aug 2022Complaint
Investigated a complaint about supervision leading to a resident wandering into other residents' rooms and related concerns; found supervision gaps contributed to the issue. The investigation also reviewed claims about dignity, relocation, and disclosure of confidential information, and determined those claims did not have a preponderance of evidence.
Type B87468.2(a)(1)
10 Aug 2022Inspection
10 Aug 2022Inspection
Observed no deficiencies and compliance with applicable regulations during the visit.
17 Jun 2022Inspection
17 Jun 2022Inspection
Observed toxins stored in an unlocked state in a common area with residents nearby, creating an immediate health and safety risk.
Type A87705(f)(2)
06 Apr 2022Inspection
06 Apr 2022Inspection
Identified that an administrator was in place during an unannounced case management visit; no deficiencies were cited.
01 Mar 2022Inspection
01 Mar 2022Inspection
Found that no deficiencies were cited during this visit.
25 Jan 2022Inspection
25 Jan 2022Inspection
Concluded that no deficiencies were cited during this visit. Noted a history of multiple past violations and civil penalties.
12 Jan 2022Inspection
12 Jan 2022Inspection
Identified that a resident not able to leave unassisted was sent to obtain insulin by Uber and returned with a different type, indicating supervision gaps.
Type A87405(h)(3)
12 Jan 2022Inspection
12 Jan 2022Inspection
Found no deficiencies cited during the case management visit.
28 Dec 2021Inspection
28 Dec 2021Inspection
Identified an interim administrator designation and corrected administrator certificate. No deficiencies were cited.
03 Dec 2021Complaint
03 Dec 2021Complaint
Investigated a resident eviction over not having a 30-day medication supply at admission. Found a resident missed an insulin dose because syringes were unavailable and medication was not provided promptly, with the insulin later located in a refrigerator.
Type A87224(a)
Type A87465(a)(5)
12 Nov 2021Inspection
12 Nov 2021Inspection
Observed proper safety equipment and ongoing activities. No deficiencies were cited.
09 Nov 2021Inspection
09 Nov 2021Inspection
Found no health or safety violations during an unannounced health check.
01 Nov 2021Inspection
01 Nov 2021Inspection
Identified failures to timely report hospitalization and COVID-19 status, and unauthorized release of residents' photos on social media, along with false statements about residents during an investigation.
Type A87211(a)(1)
Type A87211(a)(2)
Type A87468.2(a)(2)
Type A87207
01 Nov 2021Complaint
01 Nov 2021Complaint
Found that staff were not wearing masks inside the building, including a staff member who posed for photos without a mask.
Type A1569.58(a)(2)
27 Oct 2021Inspection
27 Oct 2021Inspection
Observed six residents receiving care with no health or safety risks identified during the visit.
22 Oct 2021Inspection
22 Oct 2021Inspection
Identified deficiencies in medication management and in administrator coverage and staff training that could impact resident safety.
Type B87405(a)
Type B87411(d)(4)
22 Oct 2021Inspection
22 Oct 2021Inspection
Identified that no deficiencies were cited during the visit; a change in ownership and related documentation were discussed.
21 Oct 2021Inspection
21 Oct 2021Inspection
Found no violations and noted safety measures were in place during a health check.
19 Oct 2021Inspection
19 Oct 2021Inspection
Found that no deficiencies were cited during the visit. A review focused on Covid-19 infection control considerations.
22 Sept 2021Inspection
22 Sept 2021Inspection
Identified a medication administration error during training in which the same medication was given twice. Cited for not following a physician's written order.
Type B87465(d)(2)
22 Sept 2021Inspection
22 Sept 2021Inspection
Reviewed resident records and physician reports; no deficiencies were cited during the visit.
10 Sept 2021Inspection
10 Sept 2021Inspection
Observed no deficiencies during a required annual visit and noted compliance with safety and health standards.
19 Aug 2021Inspection
19 Aug 2021Inspection
Identified deficiencies related to admission agreements, resident rights, and program flexibility. Observed lapses in regular resident observation and documentation of checks.
Type A87507(k)
Type A87468.1(a)(2)
Type A87209(a)(1-3)(A)(B)
Type A87466
19 Aug 2021Complaint
19 Aug 2021Complaint
Investigated a complaint alleging staff failed to provide timely medical attention after a resident fell and failed to supervise a resident, resulting in death.
Type A87465(g)
16 Aug 2021Inspection
16 Aug 2021Inspection
Identified a missing narcotic medication for a resident and concerns that the physician and responsible parties were not notified.
Type A87468.1
Type A87411(f)
16 Aug 2021Inspection
16 Aug 2021Inspection
Identified missing prescribed medications and evidence of medication tampering that posed health and safety risks to residents.
Type A87413(a)(2)(3)
Type A87465(h)(6)(F)
29 Jul 2021Inspection
29 Jul 2021Inspection
Observed that the visit date was entered incorrectly, and noted civil penalties for the repeat violation.
29 Jul 2021Inspection
29 Jul 2021Inspection
Amended the case management record due to an incorrect visit date; all other information remained correct.
21 Jul 2021Inspection
21 Jul 2021Inspection
Identified a medication administration deficiency after a resident received the same medication twice during training.
Type A87465(c)(2)
21 Jul 2021Inspection
21 Jul 2021Inspection
Identified an incident of incorrect medication administration to a resident and incomplete incident reporting.
Type A87465(c)(2)
21 Jul 2021Inspection
21 Jul 2021Inspection
Identified that a resident was not assisted with medications as stated by the physician, posing an immediate health and safety risk.
Type A87465(b)
21 Jul 2021Complaint
21 Jul 2021Complaint
Identified that a resident was hospitalized for an opiate overdose. The investigation also found repeated medication errors and improper handling of drug deliveries.
Type A87465(a)(1)
14 Jul 2021Inspection
14 Jul 2021Inspection
Investigated allegations of medication errors on several dates and noted that further investigation was needed; additional documentation was requested.
14 Jun 2021Complaint
14 Jun 2021Complaint
Investigated a complaint alleging staff overmedicated a resident; records reviewed showed no evidence of overmedication or medication errors, and no deficiencies were cited.
14 Jun 2021Inspection
14 Jun 2021Inspection
Observed safety systems in place, proper temperature and hot water settings, and secure medication storage with no deficiencies cited.
03 Jun 2021Complaint
03 Jun 2021Complaint
Investigated two specific allegations regarding medication timing and call-button response; found there was not a preponderance of evidence to prove the allegations occurred.
27 May 2021Complaint
27 May 2021Complaint
Investigated allegations of inappropriate restraint, inadequate food service, untimely medication administration, unclean conditions, odor from dog feces, and lack of activities. Found no evidence to support those claims.
06 Apr 2021Inspection
06 Apr 2021Inspection
Found no deficiencies during an unannounced tele-visit to verify compliance with the care home's probationary license terms. Observed appropriate environmental conditions (temperature and hot water within range), locked medications, posted oxygen signs, stocked first aid supplies, proper food storage, and reviewed two resident files and two staff files with the required documentation.
27 Mar 2021Complaint
27 Mar 2021Complaint
Investigated an allegation that staff handled a resident roughly and caused bruises; interviews and evidence indicated wrists were grabbed and yelling occurred.
Type A87468.1(a)(3)
27 Mar 2021Inspection
27 Mar 2021Inspection
Identified an allegation that a staff member ate food from residents' plates during meals, resulting in residents not receiving the quantity of food needed.
24 Feb 2021Inspection
24 Feb 2021Inspection
Delivered immediate exclusion orders to the administrator and staff, who were told to leave immediately.
24 Feb 2021Inspection
24 Feb 2021Inspection
Found no deficiencies during a COVID-19 tele-visit, with safety checks showing indoor temperature at 72°F, hot water within range, oxygen signs posted and secured, medications locked, and a stocked first aid kit. Reviewed one resident file and one staff file, both containing the required items.
26 Jun 2020Inspection
26 Jun 2020Inspection
Reviewed the stipulation and findings, resulting in probation with a civil penalty and requirements for future compliance.
17 Jan 2020Complaint
17 Jan 2020Complaint
Found allegations of improper assessments before resident move-ins and unauthorized medication administration unfounded. Confirmed no deficiencies according to California regulations.
06 Jan 2020Inspection
06 Jan 2020Inspection
Confirmed medication errors occurred with a resident on two separate occasions. Actions taken to address errors and provide additional training to staff.
05 Dec 2019Inspection
05 Dec 2019Inspection
Identified no deficiencies during the inspection. Deficiencies from previous inspection have been corrected.
Type A87468.1(a)(3)
20 Nov 2019Inspection
20 Nov 2019Inspection
Identified deficiencies in cleanliness, staff availability, and maintenance at the facility during the inspection.
13 Nov 2019Inspection
13 Nov 2019Inspection
Confirmed a serious incident resulting in a resident's death due to inadequate staffing and supervision, leading to a civil penalty of $15,000 being issued.
Type B
30 Oct 2019Inspection
30 Oct 2019Inspection
Confirmed no health and safety concerns during the visit.
28 Oct 2019Inspection
28 Oct 2019Inspection
Confirmed a medication error occurred at the facility, posing a potential risk to residents' health and safety.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Greenhaven Estates Assisted Living and Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Greenhaven Estates Assisted Living and Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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