Vintage Chalet

    346 Glass Mountain Ln, Saint Helena, CA, 94574
    1.5 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Filthy, understaffed facility; not recommended

    I toured the small six-room facility and found it filthy, run-down and unkempt - it even looked closed and there was a long wait to get in. Staff were kind and occasionally perky but clearly overwhelmed and lacking capable management; residents sat parked in front of a TV, meals were poor (no dinner if you weren't there) and they've even run out of gas. It has a friendly manager and some homelike potential, but right now I can't recommend it.

    Pricing

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    Amenities

    1.50 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      3.3
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.5

    Location

    Map showing location of Vintage Chalet

    About Vintage Chalet

    Vintage Chalet sits in California as a residential care facility for the elderly, and folks can find assisted living, memory care, residential care homes, nursing home services, independent living, respite care, and hospice care all under one roof, which means you get a mix of support and independence depending on what you need, and you'll see there are about 10 assisted living units available, with choices like one-bedroom apartments, studio suites, private or semi-private rooms, and some shared options, all with things like safety fixtures, on-site maintenance, and regular maid service that makes things run smoother day to day. Staff help with personal care, medication management, bathing, incontinence, and even support for things like Parkinson's, and they can provide lifts and transfer help, whether you need standby, 1-person, or 2-person transfers, and they don't mind helping residents who might act out physically, which is something not every place does. There are nurses on-site, a doctor on call, 24-hour awake staff, and families can count on dedicated memory care-safety is a focus, especially for those with dementia or Alzheimer's, and they've got special sections, alarm bracelets, and secure features to help prevent wandering. Daily meals are provided, with 1 or 2 prepared each day as part of an all-inclusive dining setup; residents have access to a café, snacks, games room, arts and crafts, massage therapy, beautician on-site, pharmacy service, board and care home memory care, and weight management, not to mention daily fitness, walking paths, communal kitchen, and laundry or housekeeping services for those who need things kept tidy. Everyone can enjoy social activities and engagement programs, and pets are allowed, so companionship isn't in short supply. For medical needs, they've got incontinence care, ambulatory and non-ambulatory services, and can accept those with behavioral needs, with options for respite or short-term stays and hospice if needed, and there's transportation and internet access on hand, large screen TVs, and help for everyday tasks like going to the bathroom, moving around, or even just needing a hand at mealtime. Pricing starts at an average of $2,500, with different rates depending on room type, and the community's open to family outreach and education, so folks don't feel left out. Hours run early, starting at 5:00 AM and closing at 9:00 PM on weekdays, with slightly shorter weekend hours, so there's always someone up and ready, and if anyone needs, senior living advisors can offer consultation and help sort out what services or rooms might be right. The place tries to give people a safe, friendly spot with flexible care as needs change, with the structure and staff meant to keep folks as comfortable and independent as possible.

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