I'm very pleased with my experience - the staff are warm, organized and genuinely caring, the food is excellent, and there are lots of engaging activities, outings and events. The community feels home-like, clean, safe and pet-friendly, with helpful leadership and convenient location. I would gladly recommend this place to others seeking compassionate, professional senior care.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.38·(181)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.5
Meals
4.0
Amenities
3.9
Value
3.7
Pros
compassionate and attentive staff
clean and well-maintained public areas
high-quality dining with extended dining hours
engaging, varied activities and outings
private studio and larger room options
pleasant outdoor spaces and walking paths
accessible location with parking and transportation
strong resident–staff familiarity (staff know residents by name)
on-site amenities (library, bistro, fitness area)
responsive tour and move-in coordination
pet-friendly environment
emergency-preparedness and coordinated medical transitions
competitive pricing and perceived value
flexible respite/short-term stay options
welcoming reception and hospitality services
Cons
inconsistent clinical nursing coverage
medication-management and documentation gaps
sanitation concerns in some areas
maintenance backlog and aging building systems
confusing layout and non-sequential room numbering
limited suitability for advanced dementia care
variability in dining quality and nutrition monitoring
communication and billing process gaps
leadership turnover and inconsistent management practices
limited on-site rehabilitative clinical services
night staffing shortages
inconsistent activity delivery and scheduling
Summary of reviews
Atria Collwood presents a mixed but largely one-sided reputation: many families and residents praise the facility's hospitality, daily engagement, and culinary offerings, while a subset of reviews raises operational and clinical concerns. The strongest and most consistent positives are the staff and social environment. Staff are frequently described as compassionate, familiar with residents, and proactive in daily care and activities; several reviews singled out individual leaders and team members for praise. The community offers many opportunities for socialization — bingo, exercise classes, outings, library use, and an active activities calendar — and is often characterized as home-like and welcoming. Physical features commonly noted as strengths include pleasant outdoor spaces, walking paths, a bistro or café area, and private studio options with garden or courtyard access.
Care quality shows a divided picture. Numerous accounts describe attentive caregiving, timely medtech follow‑ups, effective emergency procedures, and helpful coordination with outside medical providers. At the same time, multiple reviews indicate inconsistent nursing coverage, concerns about medication administration and documentation, and limits to on-site clinical services (for example, no dedicated on-site physical therapy in some cases). For families seeking robust clinical oversight or memory-care-specific services, reviewers advise careful confirmation of nurse staffing levels and clinical capabilities before committing. There are also specific notes about bathing frequency and nutrition-monitoring gaps (weight gain and carbohydrate-heavy menus cited), which suggest operational variability in personal-care routines and dietary supervision.
Dining and activities are a clear strength for many residents: the dining program includes extended or flexible hours, a varied menu, and staff who engage with residents. A number of reviews praise the chef and the overall dining experience, and the community supports ongoing activities, outings, and social events that contribute to resident wellbeing. However, reviewers also reported variability in meal quality, occasional blandness for visitors, and concerns about nutrition monitoring for residents with dietary needs — an operational weakness to verify for those with specific nutritional or weight-management goals.
Facilities and operations present contrasts. The property is generally described as clean and well cared for, with attractive landscaping and functional common spaces, but reviewers repeatedly note aspects of an older building: maintenance needs (railings and walkways needing paint, periodic repair backlogs), smaller studio footprints, and a sometimes confusing layout and room-numbering scheme. Administrative areas of concern include inconsistent communication, billing issues, and instances of leadership turnover that have created transitional confusion for families. A limited number of serious individual complaints touch on safety, infection-control responses, and incident communication; these items point to the need for prospective families to review the community's current incident-response protocols and leadership stability.
Overall pattern: Atria Collwood appears to be strongest as a socially active, hospitality-oriented community with many families experiencing good daily care, engaging programming, and enjoyable dining. The recurrent operational themes to investigate further are clinical staffing consistency (especially nights and for residents with higher medical needs), medication and documentation practices, maintenance of older infrastructure, and suitability for residents requiring memory-care services. Prospective residents should schedule focused discussions on current nursing ratios, nutrition monitoring, maintenance plans, and the community's approach to dementia care and serious medical needs to determine fit.
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Location
Atria Collwood is located at 5308 Monroe Ave, San Diego, CA, 92115.
About Atria Collwood
Atria Collwood is a senior living community in San Diego that stays open all day and night, every day of the week, so there's always staff around if someone needs something, and you'll see they offer both independent and assisted living options with apartments like studios, studio deluxe, companion units, and one-bedroom floor plans, which means if folks want privacy or to share, they can find a place that fits. Their apartments have things like cable TV, walk-in showers, and some even have a patio or balcony, and the community lets people bring their pets, as long as everyone follows the rules, pays the fees, and keeps pets vaccinated. They have all sorts of amenities, so people find an arts and crafts room, a beauty and barber shop, a business center, lots of games, outings, a craft room, and there's even a library, a theater, and places for worship services when people want a quiet moment.
Meals get prepared by a chef, and there are several dining spots-a dining room, a cafe, places to eat outside, and even a grilling area, which feels nice when the weather's good, and the staff takes care of cooking, cleaning, laundry, and maintenance, so people don't have to do any of that unless they want to. There are housekeeping and linen services, security round the clock, emergency alert systems, and scheduled local transportation, which really helps folks who don't drive anymore. People who live there get a choice of activities every day, like art classes, social hours with hors d'oeuvres, movie nights, fitness programs in the gym, daily walking groups along the garden paths and courtyards, plus big events like The Great Outdoors, Casino Royale, or book clubs through their Engage Life® program.
Support is there if people need help, so staff can help with things like bathing, grooming, medication, or incontinence, always trying to work quietly and respectfully, and there's a nurse on site who does health check-ups. For those managing chronic conditions or more advanced needs, Atria Collwood has licensed skilled nursing right there on the campus, and if someone needs to recover for a short while, respite care is offered too. There's a separate memory care program for people living with Alzheimer's disease or other forms of dementia, and that area is set up to be safe, structured, and welcoming.
For people who want to stay independent but like being around others and appreciate a lively social calendar, Atria Collwood fits well, because they've got a welcoming community with folks who are friendly and staff who are kind, doing their best to treat everyone right. They try to encourage wellness with activities for the mind and body, trips out to places like coffee shops and local restaurants like Wild Thyme Bar and Grill, or golfing at Colina Park Golf Course if anyone wants to keep up a hobby or try something new. The community has paths and gardens for outdoor time, so people can get fresh air or sit and talk with friends, and everything is aimed at helping seniors feel at home, stay safe, and have the support they need to age in place. You can learn more about them by visiting their website at atriaseniorliving.com/retirement-communities/atria-collwood-san-diego-ca.
Atria Senior Living, founded in 1996 and headquartered in Louisville, Kentucky, is one of North America's largest senior living providers, operating more than 230 communities across 38 U.S. states and seven Canadian provinces. Serving approximately 35,000 residents and employing over 10,000 staff members, Atria has grown from managing 20 communities to become a leader in the senior living industry with over $1.3 billion in revenue under management.
The company offers a comprehensive range of care options including independent living, assisted living, memory care, and short-term stays through multiple brands: Atria Senior Living, Holiday by Atria, Atria Retirement Canada, Atria Signature Collection, and Coterie Senior Living (a joint venture with Related Companies). Their communities are particularly concentrated along the east and west coasts, with significant presence in major metropolitan areas including New York, California, Toronto, Boston, Houston, Atlanta, Dallas, Seattle, and Portland.
Atria's philosophy centers on their belief that "People belong together®," emphasizing connection and creating homes where residents can thrive regardless of their care needs. Their signature Engage Life® program provides daily opportunities for residents to learn, socialize, stay fit, and achieve personal goals. Since 2004, Atria's pioneering Quality Enhancement program has set industry standards through bi-annual unannounced audits, focusing on both clinical excellence and resident experience.
The company's commitment to excellence has earned widespread recognition, including over 120 prestigious industry awards in 2023 alone. Notably, 49 communities received top-tier recognition awards – more than any other senior living provider nationwide. Since 2018, Atria communities have averaged less than one deficiency per state survey, demonstrating their consistent dedication to quality care and regulatory compliance. This award-winning approach, combined with their innovative in-house marketing and comprehensive employee recognition programs, positions Atria as a trusted leader in senior living solutions.
People often ask...
Atria Collwood offers competitive pricing, with rates starting at a cost of $2,295 per month.
Atria Collwood offers independent living and assisted living.
There are 36 photos of Atria Collwood on Mirador.
The full address for this community is 5308 Monroe Ave, San Diego, CA 92115.
No, Atria Collwood does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found that a resident was locked out of their own apartment and that repayment negotiations were not conducted in good faith.
Type B87468.1(a)(1)
Type B87468.2(a)(20)
01 Apr 2026Complaint
01 Apr 2026Complaint
Investigated an allegation that the licensee failed to provide timely written notice to the resident's representative when the resident's level of care changed and related charges were adjusted.
Type B1569.657(a)
01 Apr 2026Inspection
01 Apr 2026Inspection
Found no deficiencies observed during welfare check after a resident's self-reported death.
26 Mar 2026Complaint
26 Mar 2026Complaint
Investigated a claim that a resident was unlawfully evicted. Found no evidence supporting the eviction claim and issued one technical violation for letter formatting.
18 Feb 2026Inspection
18 Feb 2026Inspection
Identified that a written eviction report was not sent to the licensing agency within five days.
Type B87224(f)
18 Feb 2026Complaint
18 Feb 2026Complaint
Investigated the allegation that unlawful eviction was pursued. Records showed a 30-day eviction notice for nonpayment was served, with an amount listed that exceeded what was due and did not align with billing statements.
Type B87224(a)(1)
Type B1569.683(a)(4)
20 Jan 2026Complaint
20 Jan 2026Complaint
Investigated an allegation that the resident did not receive the needed level of care and that the resident's room was not safe and healthful. Evidence showed gaps in care and unsafe conditions in the living area.
Type B87464(f)(4)
Type B87307(d)(2)
30 Dec 2025Inspection
30 Dec 2025Inspection
Found three deficiencies related to safety and recordkeeping. Delayed egress devices were used without fire clearance approval, and records lacked dentist contact information and documentation of annual medical visits for residents.
Type A87705(e)(2)
Type B87506(b)(9)
Type B87463(h)(1)
17 Dec 2025Complaint
17 Dec 2025Complaint
Investigated an allegation that staff did not prevent inappropriate interactions between residents; interviews with residents and staff and records were reviewed.
17 Dec 2025Complaint
17 Dec 2025Complaint
Investigated the allegation that a staff member threatened a resident and engaged in inappropriate behaviors; investigators found inconsistent statements and did not establish criminal activity.
16 Dec 2025Inspection
16 Dec 2025Inspection
Found missing criminal background clearance for one staff member, and missing health screenings for two staff, with one also lacking valid first aid training documentation.
Type A87335(e)(2)
Type A87355
Type B87412(a)(11)
Type B87411(c)(1)
11 Dec 2025Complaint
11 Dec 2025Complaint
Investigated a complaint alleging staff yelled at a resident and did not respond to requests for assistance in a timely manner.
19 Nov 2025Complaint
19 Nov 2025Complaint
Investigated a complaint with allegations including unlawful eviction, access to personal belongings, transportation, inappropriate behavior, and cleanliness; findings concluded the allegations were unsubstantiated.
28 Oct 2025Inspection
28 Oct 2025Inspection
Investigated a report of missing money from a resident; no immediate health or safety risks were observed and no deficiencies were cited.
16 Oct 2025Inspection
16 Oct 2025Inspection
Observed that a resident left the building without staff supervision to go to a grocery store to buy beer, and was later found unharmed. Lapses in supervision and staff competency were noted.
Type B87468.2(a)(4)
26 Sept 2025Complaint
26 Sept 2025Complaint
Investigated an allegation of sexual abuse; findings showed inconsistent statements, medical evaluation indicating a condition contributing to confusion, and records showing no evidence supporting the allegation.
23 Jul 2025Complaint
23 Jul 2025Complaint
Found that a planned power outage was not communicated to residents in writing, and that emergency lighting and a comfortable temperature were not adequately maintained during the outage.
Type B87211(d)(5)
Type B87303(h)
Type B87303(b)(1)
23 Jul 2025Inspection
23 Jul 2025Inspection
Observed an unannounced case management visit, during which signatures were collected on an amended complaint and an exit interview was conducted.
13 Jul 2025Complaint
13 Jul 2025Complaint
Investigated a complaint alleging unlawful eviction tied to medication management and safeguarding; reviewed resident records and staff interviews regarding self-management of medications.
Type A87463(e)
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated the allegation that the licensee did not allow a resident to keep their own medication; found no evidence to support the allegation.
Type B87463(e)
10 Jun 2025Complaint
10 Jun 2025Complaint
Investigated a complaint that staff charged a resident for shower assistance not provided. Based on records and interviews, there was no preponderance of evidence to support the allegation.
10 Jun 2025Complaint
10 Jun 2025Complaint
Investigated a complaint alleging staff did not assist a resident with bathing; records and interviews showed the resident refused assistance and later requested to shower independently.
22 May 2025Inspection
22 May 2025Inspection
Observed an unannounced case management visit to review licensing compliance.
07 May 2025Complaint
07 May 2025Complaint
Investigated a theft allegation involving missing bonds from a resident's room. Interviews and records reviews did not establish evidence to prove the claim.
07 May 2025Complaint
07 May 2025Complaint
Investigated a complaint that residents were not kept in a comfortable environment and that a resident's bedroom had an odor; found there was not a preponderance of evidence to prove the alleged violations.
07 May 2025Complaint
07 May 2025Complaint
Investigated the allegation that staff did not address mold. Found that the residue around the air conditioning unit was dirt from the filtration system, not mold, and the room was vacant and not yet cleaned.
07 May 2025Inspection
07 May 2025Inspection
Conducted an unannounced case management visit, secured signatures on an amended document, and completed an exit interview.
30 Apr 2025Complaint
30 Apr 2025Complaint
Investigated a report that staff did not respond to a resident's call for assistance. Interviews indicated the front desk line sometimes malfunctioned, but residents could still summon help with call pendants and did not report problems obtaining assistance.
30 Apr 2025Complaint
30 Apr 2025Complaint
Investigated allegations of neglect and lack of supervision tied to a resident altercation, improper treatment of residents, and failure to assist with incontinence care. Interviews and records indicated staff treated residents with dignity and adequate incontinence supplies were available.
30 Apr 2025Complaint
30 Apr 2025Complaint
Investigated the allegation of unlawful eviction; records and interviews indicated eviction procedures were followed.
30 Apr 2025Complaint
30 Apr 2025Complaint
Investigated the allegation that lack of care and supervision caused a fall and death; evidence indicated the death was due to senile degeneration and there was no proof of neglect.
25 Apr 2025Complaint
25 Apr 2025Complaint
Investigated the allegation that a resident was coerced to sign documents; records showed the signature line indicated 'under duress'.
Type B87468.1(a)(3)(a)
24 Apr 2025Complaint
24 Apr 2025Complaint
Investigated a claim that a resident's records were not provided within two days. Found that only monthly itemized bills are maintained, there were no cumulative records from admission to date, and the requested cumulative billing was not standard practice.
04 Apr 2025Inspection
04 Apr 2025Inspection
Found no health or safety issues after a wellness check related to a self-reported incident involving a resident.
02 Jan 2025Inspection
02 Jan 2025Inspection
Investigated a death report and found no deficiencies were cited.
17 Dec 2024Complaint
17 Dec 2024Complaint
Investigated a complaint that residents did not feel comfortable due to an incident involving a resident and early-morning gardening work. Interviews with residents and staff did not reveal corroborating concerns, and there was not enough evidence to support the allegation.
16 Dec 2024Inspection
16 Dec 2024Inspection
Observed no deficiencies were cited during the continuation visit.
05 Dec 2024Inspection
05 Dec 2024Inspection
Investigated an incident involving a resident and conducted staff interviews and records review during a case management visit, with no deficiencies cited.
05 Dec 2024Inspection
05 Dec 2024Inspection
Conducted a one-year licensing review and records review to assess compliance with Title 22 requirements; due to time constraints, completion was deferred to a later date.
26 Sept 2024Complaint
26 Sept 2024Complaint
Investigated the allegation that staff did not provide a comfortable environment for a resident; the information did not support the claim.
25 Sept 2024Inspection
25 Sept 2024Inspection
Identified an unannounced case management visit to obtain signatures and deliver two amended reports; signatures were obtained and an exit interview was conducted.
19 Sept 2024Complaint
19 Sept 2024Complaint
Investigated the allegation that residents' bathrooms were not in good repair and that laundry was not returned in a timely manner. Interviews with staff and residents and a records review indicated no issues with bathroom maintenance or laundry services.
19 Sept 2024Complaint
19 Sept 2024Complaint
Investigated the allegation that staff did not provide adequate toileting supplies. Interviews indicated residents received two rolls of toilet paper per week, and additional rolls could be obtained or purchased; the evidence did not support the allegation.
19 Sept 2024Complaint
19 Sept 2024Complaint
Investigated allegation that staff did not ensure residents were transported to appointments. Interviews and records showed a posted transportation schedule and flexible arrangements, with residents and staff reporting they could obtain transportation.
30 Aug 2024Complaint
30 Aug 2024Complaint
Investigated allegation that residents did not have a comfortable temperature. Found residents could control room temperatures with their own AC units, and any issues reported were addressed.
30 Aug 2024Inspection
30 Aug 2024Inspection
Verified signatures on amended documentation after an unannounced case management visit.
29 Aug 2024Complaint
29 Aug 2024Complaint
Investigated an allegation that staff did not provide transportation to a resident in care. Interviews and records showed transportation was scheduled and provided the following day.
29 Aug 2024Inspection
29 Aug 2024Inspection
Identified an elopement incident involving a resident who left on August 24, was found by a neighbor, 911 was called, and police returned the resident to a family member who brought them back later that day. No deficiencies were cited.
07 Aug 2024Complaint
07 Aug 2024Complaint
Investigated an allegation that staff did not provide a comfortable temperature for residents and found no preponderance of evidence to prove a violation.
07 Aug 2024Complaint
07 Aug 2024Complaint
Investigated the allegation that a staff member yelled at a resident; interviews did not corroborate the incident.
03 Jul 2024Complaint
03 Jul 2024Complaint
Found that fresh fruit was offered at meals. Staff communicated with residents without identified barriers, and there was no evidence to support the allegations.
30 May 2024Inspection
30 May 2024Inspection
Confirmed an amended report was delivered and signatures were obtained during an unannounced case management visit.
29 May 2024Complaint
29 May 2024Complaint
Investigated a complaint that the fire alarm system was not kept in good repair. Found four doors identified in a 2024 fire inspection were not repaired.
Type A87203
17 May 2024Complaint
17 May 2024Complaint
Investigated the allegation that plumbing was in disrepair. Interviews and observations found no evidence to support the claim.
17 May 2024Complaint
17 May 2024Complaint
Investigated the allegation that staff did not provide water to a resident; interviews and observations showed water was available through bottles and water stations.
09 May 2024Complaint
09 May 2024Complaint
Investigated a claim that staff did not meet a resident's needs. Records showed the resident could ambulate and the escort service charge was removed after assessments.
05 Mar 2024Complaint
05 Mar 2024Complaint
Found insufficient evidence to support the allegations that staff did not properly clean restrooms, did not address pests, did not assist the resident in a timely manner, or did not empty the resident's trash.
29 Feb 2024Inspection
29 Feb 2024Inspection
Identified a self-reported incident of second-degree burns involving a resident. A wellness check was conducted with no health or safety issues identified.
29 Feb 2024Complaint
29 Feb 2024Complaint
Investigated a complaint alleging that staff did not provide a resident with clean linens and yelled at a resident; interviews and records review found no evidence to support these allegations.
14 Feb 2024Complaint
14 Feb 2024Complaint
Identified three specific allegations—unlawful eviction, untimely laundry service, and mismanagement of medications—and found insufficient evidence to support them.
12 Feb 2024Complaint
12 Feb 2024Complaint
Investigated the allegations that staff handled residents roughly and did not treat residents with dignity; interviews and direct observations found no evidence to support the allegations.
06 Feb 2024Complaint
06 Feb 2024Complaint
Investigated allegations that staff spoke to a resident in care in a disrespectful manner and made false accusations about a resident. Found insufficient information to support the allegations.
26 Jan 2024Complaint
26 Jan 2024Complaint
Identified that a resident did not receive a scheduled shower on July 15, 2023 and staff could not confirm a refusal; records showed another shower occurred on July 16, 2023. Evidence indicated personal care needs were not consistently provided.
Type B87464(f)(4)(f)
09 Jan 2024Inspection
09 Jan 2024Inspection
Identified a theft of jewelry involving a resident and found incomplete documentation of personal property, including no initial inventory and no 12-month record of lost or stolen items.
Type B87218(a)(1)
Type B1569.153(c)
14 Dec 2023Inspection
14 Dec 2023Inspection
Observed compliance with safety and care standards during a one-year inspection, including clean resident rooms, proper storage, functioning safety systems, and adequate staffing.
29 Nov 2023Complaint
29 Nov 2023Complaint
Concluded the unlawful eviction allegation was unfounded after reviewing records and interviewing staff and outside sources; the 30-day eviction notice dated 10/20/2023 complied with Title 22.
31 Oct 2023Inspection
31 Oct 2023Inspection
Identified that a resident eloped from the facility and was safely returned. Two technical violations were issued for reporting requirements and delayed egress doors.
06 Jul 2023Complaint
06 Jul 2023Complaint
Investigated a claim that management retaliated against a staff member over reporting requirements; interviews and records found no corroborating evidence.
07 Jun 2023Complaint
07 Jun 2023Complaint
Investigated a complaint that food quality was poor and that a bill was not itemized, and found no evidence to support the claims.
06 Jun 2023Complaint
06 Jun 2023Complaint
Identified deficiencies showed staffing shortages and problems with medication administration and resident care, including unsecured medications, improper reporting, and intimidating conduct toward residents.
Type A87464(f)(1)
Type A87465(d)(2)
Type B87411(a)
Type B87468.1(a)
Type B87211(1)(D)
Type B87468.1(a)(3)
Type B87465(h)(2)
Type B87411(c)
30 May 2023Complaint
30 May 2023Complaint
Investigated a complaint that staff did not deliver mail to residents promptly; evidence showed mail delivery occurred no later than the following day, and staff could deliver to rooms upon request.
25 May 2023Complaint
25 May 2023Complaint
Identified that staff did not safeguard confidential information about residents, and that a resident received another resident's documents.
Type B87506(c)(1)(c)
12 May 2023Complaint
12 May 2023Complaint
Investigated the allegation that HVAC was not functioning properly and occasionally too hot or too cold; observed room temperatures around 80–81°F and found no evidence to support the claim.
20 Apr 2023Complaint
20 Apr 2023Complaint
Investigated allegation that showers lacked non-skid mats and that grab bars were not installed in required locations. Found two showers had no non-skid mats, while grab bars were present where required.
Type B87303(e)(5)
16 Feb 2023Complaint
16 Feb 2023Complaint
Investigated allegation that the licensee did not assist a resident in obtaining medical and dental care. Evidence showed the resident received regular medical and dental care prior to relocating to a higher level of care.
20 Sept 2022Inspection
20 Sept 2022Inspection
Observed a resident sustained an injury after a bathroom cabinet that wasn't secured fell and struck them.
Type B87303(a)
27 Apr 2022Complaint
27 Apr 2022Complaint
Investigated allegations that staff failed to address a resident's scabies, failed to respond to a change in medical condition, and failed to provide transportation for medical appointments.
21 Dec 2021Inspection
21 Dec 2021Inspection
Identified sexual abuse by a staff member toward two residents. The staff member was terminated and later faced arrest and prosecution.
Type A87468.2(a)(8)
21 Dec 2021Inspection
21 Dec 2021Inspection
Identified an incident in which a staff member allegedly made inappropriate sexual comments and touched a resident; the actions violated the resident's dignity and led to the staff member's termination.
Type A87468.2(a)(1)
21 Dec 2021Inspection
21 Dec 2021Inspection
Observed no deficiencies and noted proper COVID-19 mitigation and infection-control practices during a required annual visit.
30 Aug 2021Inspection
30 Aug 2021Inspection
Identified two residents left without permission and were escorted back by staff.
08 Apr 2021Inspection
08 Apr 2021Inspection
Identified unwelcome verbal comments and touching between staff member and resident on 04-05-2021, with the staff member suspended pending investigation.
12 Mar 2021Inspection
12 Mar 2021Inspection
Identified an incident of inappropriate touching between a staff member and a resident on 01-29-21; the staff member was suspended during investigation and later terminated.
11 Sept 2020Inspection
11 Sept 2020Inspection
Investigated a concern about a resident with a stage 3 wound after reviewing home health notes; conducted a virtual health and safety check via video call and requested related records for review; no deficiencies cited.
16 Jan 2020Inspection
16 Jan 2020Inspection
Reviewed incident reports of a resident leaving the facility without supervision and being found by a security guard two blocks away. The resident was subsequently referred to a memory care unit due to being a wandering risk.
25 Nov 2019Inspection
25 Nov 2019Inspection
No deficiencies were found during the visit.
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Mirador Living is not affiliated with the owner or operator(s) of Atria Collwood. The information above has not been verified or approved by the owner or operator. For exact information, please contact Atria Collwood directly. There is no cost for this service. We are compensated by the community you select.
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