Casa De Castro II

    7766 Prairie Mound Way, San Diego, CA 92139
    • Assisted Living

    Very pleased with caring staff

    I toured this home and am very pleased - the owner, manager and staff are caring and communicative, the facility is very clean, and my relative enjoys activities like painting, puzzles and reading. They do a fantastic job keeping residents happy and informed; I would recommend this home.

    Loved one of resident
    Jul 2026

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    Reviews

    3.33·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.3
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      3.3

    Pros

    • Compassionate, attentive staff
    • Proactive family communication
    • Owner and on-site management involvement
    • Thorough, informative admissions tours
    • Engaging creative and cognitive activities (painting, coloring, puzzles, reading)
    • Consistent assistance with personal care
    • Home-like, traditional decor appreciated by some families

    Cons

    • Inconsistent housekeeping and sanitation practices
    • Limited variety and frequency of activity programming
    • Uninviting or dated communal environment
    • Variable overall suitability for resident preferences and care needs
    • Inconsistent maintenance and appearance of some areas

    Summary of reviews

    Reviewers convey a mixed but distinct pattern of strengths and weaknesses at the facility. On the positive side, front-line care is frequently described as attentive and compassionate: staff, managers, and the owner are cited for personal involvement, proactive communication with families, and hands-on assistance with residents’ daily needs. Several families highlighted clear, informative tours and an admissions experience that felt welcoming and transparent.

    Activity offerings receive praise where they exist; creative and cognitive options such as painting, coloring, puzzles, and reading are enjoyed by some residents, and families reported that their relatives participated and expressed satisfaction. However, these same accounts also note that programming is limited in scope or frequency, suggesting that engagement opportunities may vary by day or by resident group.

    Facilities and housekeeping present a contrast in experiences. Some reviewers described well-kept, home-like areas and attentive personal-care support, while others identified sanitation concerns and inconsistent upkeep in parts of the building. The décor is traditional and considered comforting by some visitors, but others described communal spaces as dated or somber, contributing to an overall atmosphere that may not suit residents seeking a more modern or lively environment.

    There is little specific feedback about dining in the set of comments provided; reviewers did not offer clear, consistent observations about meal quality, menu variety, or food-service operations. Families considering the community should request current menus and sample meal options during a visit if dining is an important selection factor.

    Taken together, the notable pattern is variability: strong, personalized attention from staff and engaged management coexist with uneven housekeeping, variable maintenance, and limited activity breadth. Prospective residents and their families should schedule an in-person visit at different times of day, review housekeeping and activity schedules, and ask about staffing levels and maintenance protocols to assess fit with their expectations and care needs.

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    Location

    Map showing location of Casa De Castro II

    Casa De Castro II is located at 7766 Prairie Mound Way, San Diego, CA, 92139.

    About Casa De Castro II

    Casa De Castro II is a small residential care home for the elderly based in San Diego, California. The facility carries a license as a Residential Care Facility for the Elderly with room for up to six residents. You'll find live-in, day, and night caregiving staff, along with licensed nursing support, so help is always within reach, no matter the time of day. Meals, often made by chefs and meal planners, focus on taste and good ingredients. There's memory care for folks with Alzheimer's or dementia, high acuity care, diabetic care, and help for those who need incontinence or non-ambulatory care too. Staff have a reputation for kindness and joyful attitudes, giving the house its friendly feel, while activities like painting, coloring, puzzles, reading, arts and crafts, along with local outings and exercise classes, aim to keep people's minds and bodies active.

    Casa De Castro II provides help with daily needs like eating, bathing, dressing, housekeeping, and laundry, and offers medication management and health monitoring. The home maintains shared areas and private rooms in a tidy, comfortable, and safe residential environment. Residents get transportation for medical appointments or errands and enjoy planned excursions around San Diego now and then. There's a hair salon on site and laundry facilities, with services and amenities fit for older adults who might want independent living, assisted help, or even home care. The community qualifies under foster care and also takes clients from the San Diego Regional Center. Casa De Castro II opened its business file in February 2024 and has a BBB rating of A+. Some costs are higher for memory care services, with acceptance of Medicaid and sometimes Medicare for qualified residents, but always based on current certifications. The facility is built for folks over 55 or 62, depending on individual needs, and offers everything from personal care to meals and social activities, all inside a quiet home-like space with easy transportation and parking nearby.

    People often ask...

    Casa De Castro II offers assisted living and board and care.

    The full address for this community is 7766 Prairie Mound Way, San Diego, CA 92139.

    No, Casa De Castro II does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374600980
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeCHERYL MONTEMAYOR CASTRO
    EffectiveSeptember 25th, 2000
    View the official license record

    Inspection Reports

    10

    Reports

    0

    Type A Citations

    4

    Type B Citations

    5

    Complaints

    6

    Years

    26 Sept 2025Inspection
    Identified expired First Aid training for staff and issued a technical violation; resident records reviewed had required documentation.
    02 Oct 2024Complaint
    Investigated a complaint that a staff member administered a resident's medication four times daily instead of twice; records and interviews did not confirm whether the medication was given as prescribed.
    23 Sept 2024Inspection
    Identified a safety issue: an auditory device to monitor exits for a resident at risk of exiting was not present. Also observed a non-working auditory alarm for a dementia resident.
    • Type B87705(j)
    19 Apr 2024Complaint
    Investigated allegation that residents' toileting needs were not met. Interviews with staff and reviews of records were conducted to assess the concern.
    28 Apr 2023Inspection
    Identified deficiencies related to eviction procedures, pre-admission appraisal, and dementia training for staff.
    • Type B87224(a)
    • Type B87457(c)(1)
    • Type B87707(a)(2)
    28 Apr 2023Complaint
    Investigated an allegation that a safe environment was not provided for a resident; determined there was no reasonable basis for the allegation.
    19 Aug 2022Inspection
    Observed compliance with infection control practices during a routine licensing review; no deficiencies were cited.
    03 Mar 2022Complaint
    Investigated an allegation that staff failed to dispose of a rodent; findings did not support the allegation.
    29 Sept 2021Inspection
    Found no deficiencies cited; infection control measures and related policies were reviewed.
    16 Nov 2020Complaint
    Found that the allegation of illegal eviction involved sending a 3-day eviction notice to the hospital for a resident without prior written review or approval from the licensing agency, and the notice did not include information about resources to help identify alternative housing and care options.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Casa De Castro II. The information above has not been verified or approved by the owner or operator. For exact information, please contact Casa De Castro II directly. There is no cost for this service. We are compensated by the community you select.

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