Vale Healthcare Center offers skilled nursing and rehabilitation care all day and night, so folks who need help after surgery, illness, or injury get the care they need from staff who're there around the clock, 7 days a week, and you'll find there's a nurse on hand at all hours, though nurse turnover is on the higher side at about 41%. The community supports about 187 residents daily out of its 202 certified beds, and it's clear someone put effort into keeping the place comfortable, with outdoor areas where people can gather, a library, a beauty salon, and big common spaces for spending time together. Residents have rooms with kitchenettes, cable TVs, wireless internet, and telephones, which helps it feel a little more like home.
The facility is part of a bigger healthcare system, so residents get access to all sorts of specialties and therapies, including physical, occupational, speech, light therapy, and special therapies that are designed to fit each person's needs. The rehab team, together with each resident's physician, sets up personal plans to help people get better. Staff help with daily activities like grooming, bathing, eating, and dressing, and the kitchen offers special meals based on dietary needs, even training people who want to regain some independence in that area. There's a special unit for COVID, and staff who work there stick to just that wing during each shift. The center follows rules from the CDC and health authorities, keeps up with thorough cleaning, active screenings, and limits group activities when needed.
Medical care covers a lot here, including care after surgery, both short-term and long-term stays, IV therapy, enteral therapy, pain management, in-house wound care by surgeons, and psychological services. Staff help with restorative nursing, and there's a team managing social, recreational, spiritual, and emotional needs. Residents take part in things like bingo, cooking groups, table games, aromatherapy, and activities that change based on what people like and need. Vale Healthcare Center values its staff and tries to create a workplace where people want to stay and grow.
Patient satisfaction gets positive marks, and the center tries for high-quality care, though there've been some issues noted, including 46 documented deficiencies in recent inspections, with two related to infections. Other complaint reports cover problems with meeting professional standards for service and pharmacy care, but no actual harm was recorded, though state inspectors said there was potential for more than minimal harm. The facility is run as a for-profit partnership and is part of Mariner Health Care, with Gc Holding Company 2 LLC owning a big share. Despite some bumps in meeting every quality measure, Vale Healthcare Center works to support the health and well-being of its residents and the larger community, with an emphasis on safety, recovery, and comfort.
