Creek Way Homes, Inc.

    100 Creek Way, Santa Rosa, CA, 95403
    4.0 · 9 reviews
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Friendly, clean home; occasional lapses

    I live here and would recommend it. Staff are friendly, attentive and professional; the home is very clean, bright and well-kept with comfortable furniture, a lovely yard and a safe neighborhood. Meals are good and flexible for diets, residents stay active with walks and games, and prices are reasonable - my only caveat is I've seen occasional disorganization and a rare lapse in staff/administrator attentiveness.

    Pricing

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    Amenities

    4.00 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.1
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      4.5

    Pros

    • Clean and bright facility
    • Residents appear active and well cared for
    • Attentive, friendly, accommodating staff
    • Professional, well-run management (in multiple reports)
    • Good meals: three meals a day, responsive to dietary needs
    • Meal flexibility reported
    • Social activities: walks, games, holiday decorations
    • Nice yard and safe neighborhood for walking
    • Secure perimeter / newer facility
    • Dog-friendly
    • Reasonable pricing / good value
    • Small, intimate home environment
    • Furniture in good condition
    • Peace of mind for family members
    • Owner/administration up-to-date with elderly care

    Cons

    • Reports of administrator ignoring residents / residents not introduced or acknowledged
    • At least one report of poor care and disorganization
    • Limited privacy: only two private rooms and two shared rooms (four tenants)
    • Set menu mentioned (potential limits on choice)
    • Inconsistent experiences across reviewers (some very positive, one notably negative)

    Summary review

    Overall sentiment across the review summaries for Creek Way Homes, Inc. is predominantly positive, with multiple reviewers emphasizing cleanliness, a bright and well-maintained environment, and staff who are attentive, friendly, and accommodating. Many comments highlight that residents are active and appear well cared for, with regular social interaction, walks, games, and holiday decorations contributing to a home-like atmosphere. The facility is frequently described as newer, secure, and located in a safe neighborhood with a pleasant yard, and several reviewers specifically note that it is dog-friendly—attributes that support resident well-being and family peace of mind.

    Staffing and care quality are commonly cited strengths. Several summaries praise communicative staff who 'go the extra mile,' are on top of things, and provide reassurance to families. Reviewers frequently describe the facility as well-run and professional, with some even giving five-star endorsements and calling it the best value. The owner or administrator is noted in some reviews as being up-to-date with elderly care practices, which aligns with the repeated observations of attentive service and responsive handling of dietary needs. These positive accounts are coupled with remarks about meals: multiple reviewers confirm that three meals are provided daily, that the staff can be responsive to dietary requirements, and that there is some flexibility in meal options—factors important to families evaluating nutritional care.

    Facilities and size: a consistent theme is that Creek Way Homes is a small, intimate setting. One review explicitly states there are only two private rooms and four tenants living in two shared rooms. For many families this smaller scale is a benefit—contributing to a home-like feel, more personalized attention, and a sense of community among residents. Reviewers also point to the home's physical upkeep—furniture in good shape, a very nice yard, and tidy common areas—reinforcing the impression of a well-maintained environment.

    Activity programming and resident engagement receive positive mention. Walks, games, and holiday decorations are described as regular features, and reviewers report good social interaction among residents, which suggests staff prioritize daily engagement and quality of life. The safe surrounding neighborhood and secure perimeter are additional pluses for families who value outdoor time and resident safety.

    Notable concerns and variability: however, the summaries are not uniformly positive. There is a clear, serious concern raised in at least one review about the administrator ignoring residents, not introducing people to each other, and residents not being acknowledged—phrased as a worry about dignity and respect. Another review describes poor care and disorganization. These negative accounts contrast sharply with the otherwise favorable reviews and indicate some inconsistency in experience or management practice. The small size of the home—while a benefit to many—also raises privacy concerns since only two private rooms exist and the other rooms are shared. The mention of a 'set menu' in one review could reflect limited daily choices for meals, although other reviews explicitly state meal flexibility and responsiveness to dietary needs.

    Conclusion and recommendations: in synthesis, Creek Way Homes appears to offer a clean, well-kept, small-scale residential option with attentive staff, social programming, solid meal service, and reasonable pricing—attributes that several reviewers strongly recommend. At the same time, prospective families should be aware of the limited number of private rooms and should probe directly about privacy arrangements. Because at least one reviewer reported issues with management behavior and care consistency, it would be prudent for families to visit multiple times, meet the administrator and care staff, ask for references, and inquire how the home handles resident orientation and dignity-related concerns. Doing so will help confirm whether the generally positive patterns reported by most reviewers align with current practices and whether any previously noted problems have been addressed.

    Location

    Map showing location of Creek Way Homes, Inc.

    About Creek Way Homes, Inc.

    Creek Way Homes, Inc. sits in a quiet neighborhood at 100 Creek Way, Santa Rosa, California, and serves up to six residents in a home-like setting with five licensed beds, so there's always room for people to get the attention they need without feeling crowded, and you'll find caregivers on-site 24 hours to help with daily tasks like dressing, bathing, medication, or taking a walk outside, and everyone gets three balanced meals a day, but if lunch gets missed, the kitchen can fix up something else, which folks seem to appreciate a lot. The care team handles different needs, including assisted living and memory care, so people facing Alzheimer's or dementia get help from folks who know what they're doing, and there's also hospice, home health care from RNs, LVNs, and CNAs, plus disease-specific care even for cancer, and it's all licensed by the California Department of Aging or Veteran's Services, so there are rules and oversight.

    The home has simple but thoughtful comforts, including easy wheelchair access, Wi-Fi, a set of daily activities and exercise options, light housekeeping, laundry, and transportation to doctor visits or outings, and the staff encourages residents to join in board games, crafts, holiday decorating, or walking outside, since they know those little things help people feel less alone. There's parking and families can see the place on a map, which is helpful if they're visiting. The community stays focused on a personal level of dignity and independence, with the team tailoring support to match how much help each person needs as conditions change, like when somebody with memory issues needs extra supervision, and their memory care costs more due to the special attention it requires for safety.

    People who served in the military might be able to use VA benefits or the Aides & Attendance program, and the place doesn't take Medicare unless it's certified with CMS. Plenty of reviews from families say staff stay friendly and easy to talk to, which brings some peace of mind to relatives who can't visit every day. Creek Way Homes, Inc. shows what residential care looks like in a real neighborhood, mixing daily support for basic health with social activity, simple good food, and ready help for whatever needs show up as people age.

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