Villa Capri at Varenna

    1397 Fountaingrove Pkwy, Santa Rosa, CA, 95403
    4.5 · 46 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful community with some concerns

    I moved my mom here and was impressed by the gorgeous, hotel-like European design - spotless, bright apartments, lovely courtyard and plentiful amenities. Staff are caring, knowledgeable, and often go above and beyond; memory-care support and on-duty nursing have been reassuring, and activities/dining are strong. Downsides: it's expensive, there have been occasional staffing/ training hiccups and meal inconsistency, and communication can lag. Overall a beautiful, full-service community I'd recommend if the cost and staffing concerns are acceptable.

    Pricing

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    Amenities

    4.50 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.3
    • Meals

      3.6
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Villa Capri at Varenna

    About Villa Capri at Varenna

    Villa Capri at Varenna sits in Windsor, CA, right along Fountaingrove Parkway, and it brings a boutique approach to assisted living and memory care in a two-story building with elegant architecture, blue skies, and landscaped grounds with terraced vineyards and gardens, which really makes going outside pleasant for gardening, relaxing, and soaking up the sun when the ocean breezes come through, and residents have choices between well-appointed studio, one-bedroom, or two-bedroom apartments, each with large windows, kitchenettes, emergency call systems, and finishes that look modern, while the living environment stays clean, well-maintained, and supportive so everyone feels safe and at home. The staff here is dedicated and you always see nurses and caregivers on hand, with a nurse present all day, every day, working alongside a team focused on providing compassionate and respectful support, especially with dressing, medication management, and daily tasks, because they want residents to feel independent but know help's there if needed, especially in their specialized Traditions memory neighborhood for those who need more support. Activities happen all the time, both inside and out, and range from book clubs, group walks through Sonoma County, and outings for shopping, to movie nights in the plush community theater, sessions in the fitness and yoga studio, music programs, hobbies, crafts, and resident-led gatherings, which keeps people engaged physically, socially, and mentally, with a full-time engagement director planning new things to do. The environment feels warm and welcoming, with a lobby that has a piano, fireplace, and comfortable seats, and amenities like a pet park, library, activity center, beauty salon, bistro, and shaded courtyard seating areas where you often see people enjoying a meal or chatting with friends. Residents have access to a wellness center with visiting physicians, a concierge who arranges transport for errands or appointments using a community Cadillac, and help with errands, laundry, housekeeping, and meals, direct to apartments for privacy or in the formal dining room for more social meals with white tablecloths and classic décor, while the culinary program provides various seasonal menu choices and can prepare special diets when needed. Memory care and assisted living services follow a boutique, personal approach in a family-owned setting, which means staff take time to get to know residents and their families, and everyone benefits from flexible support and strong community ties. There are independent living options as well, so folks can move in at their own level of need and get more help if things change, and between the variety of housing options, amenities, attentive staff, and curated wellness programs, Villa Capri at Varenna aims to make every day both safe and comfortable, with ways to stay active and enjoy life in a peaceful, beautiful part of Santa Rosa close to local culture, medical care, and recreation.

    People often ask...

    State of California Inspection Reports

    17

    Inspections

    6

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    21 May 2024
    Reviewed compliance with licensing standards, infection control, emergency preparedness, and staff and resident records; observed the facility to be clean, well-maintained, and properly equipped for safety and resident needs.
    05 Mar 2024
    Found no evidence that staff failed to follow physician’s orders regarding medication administration, despite some residents missing supplements when outside the community or with family.
    31 Jan 2024
    Investigated an allegation that staff were not changing a resident’s incontinent diaper in a timely manner, and found that staff failed to provide adequate and consistent incontinent care as required by regulations.
    • § 87625
    05 Sept 2023
    Found that staff did not ensure timely medication refills and failed to respond promptly to residents’ call buttons, resulting in citations for inadequate assistance with medical care and resident rights; also verified that residents’ laundry and care were managed appropriately, and no evidence supported concerns about unsanitary laundry or unsafe environments.
    • § 87468.2(a)(4)
    • § 87465(a)(4)
    01 Aug 2023
    Found that staff did not respond to a resident’s request for assistance in a timely manner, leading to a citation; also confirmed that staff followed physician's orders and resident agreements regarding medication management.
    • § 87468.2(a)(4)
    08 Jun 2023
    Reviewed compliance with licensing requirements, safety protocols, and resident care standards, identifying several deficiencies including unlocked chemicals in the salon, improper hot water temperatures, and unsafe food storage practices.
    • § 87303(e)(2)
    • § 87705(c)(5)
    • § 87309(a)
    • § 87555(b)(9)
    28 Apr 2023
    Reviewed the facility's compliance with licensing requirements, noting it was clean, well-maintained, and appropriately stocked with fire safety equipment, with necessary procedures in place to support resident care.
    14 Oct 2022
    Investigated a hot water issue in resident units, finding intermittent hot water caused by a needed part replacement, and confirmed that the sink faucets did not consistently deliver hot water.
    • § 87303(e)(2)
    08 Mar 2022
    Reviewed infection control practices, safety protocols, and food storage conditions, identifying issues with improperly stored food and personal medications left unsecured; two deficiencies were noted related to these concerns.
    • § 87705(f)(2)
    • § 87555(b)(9)
    25 May 2021
    Confirmed that the facility maintained proper infection control procedures, including PPE availability, resident and staff screening, and sanitation measures, with no citations issued.
    30 Apr 2021
    Reviewed compliance with emergency and safety protocols, including staff training, disaster preparedness, and resident care procedures, following a legal/administrative inspection conducted via tele-video due to COVID-19 precautions.
    29 Apr 2021
    Reviewed compliance with a legal order related to license revocation and probation, noting that the physical plant, safety measures, and emergency equipment met requirements, with no deficiencies observed during the visit.
    13 Jan 2021
    Found that the resident was unable to manage their medications safely, and staff appropriately assessed and involved the responsible party and the resident in a medication program; the allegation that staff failed to properly assist with medications was unfounded.
    13 Feb 2020
    Verified that the individual was never employed or residing at the facility and confirmed their removal. No deficiencies were noted during the visit.
    24 Jan 2020
    Investigated whether staff monitored resident's bowel movements as ordered and if the resident had a pressure injury; found no evidence that staff failed to monitor bowel movements per physician’s guidance or that the resident developed a pressure injury during care.
    19 Nov 2019
    Confirmed that the assisted living residence safely evacuated and fully repopulated after the Kincade fire with no damage or disruptions, and no deficiencies were identified.
    17 Oct 2019
    Determined that the licensee properly posted the stipulation and Waiver as required, and found no evidence supporting the allegation that staff provided false information about residents' probation status.

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