Overall sentiment: The review summaries present a strongly positive overall impression of Princeville Senior Care, with multiple reviewers emphasizing excellent, personalized care delivered in a small, family-like setting. The dominant themes are consistent caregiving teams, a clean and welcoming home environment, high-quality hands-on caregiving, and a strong sense that residents are treated with dignity and compassion. Many reviewers explicitly state they would highly recommend the facility and that it provides peace of mind for families.
Care quality and staffing: Reviews repeatedly highlight attentive, compassionate caregivers who appear well-qualified and committed. Stability in caregiver schedules and consistency of staff are mentioned as important strengths — families appreciate caregivers who know the residents and form relationships with them. Services described in the reviews include medication dispensing/management, regular bathing, laundry service, 24/7 care, and hospice-capable support. Several comments indicate the staff are organized, efficient, and responsive to family needs. The facility’s small size (around six residents in multiple reviews) supports individualized attention and a family atmosphere.
Facilities and environment: The physical environment is frequently described as clean, bright, serene, and well-kept. Reviewers mention an uncluttered home-like atmosphere with outdoor access (a terrace with sun exposure) and overall comfort. Multiple families compare Princeville favorably against other facilities they have considered, noting the house is “top notch” and creates a warm, welcoming environment that helps residents feel at home.
Dining and activities: Dining is a recurring positive point: meals are described as home-cooked, fresh, healthy, well-balanced, and appealing. Families note that food is both nutritious and tasty. Activities and social engagement are present and include chair yoga, bible study, and bingo; reviewers also point to social interaction between caregivers and residents as contributing to resident wellbeing. These programs, combined with attentive staff, help sustain a lively, engaged atmosphere despite the facility’s small size.
Management and ownership: Reviewers mention hands-on owners (Lee and Myriam) and describe management as organized and responsive. Many comments indicate that staff treat residents like family, and that families feel grateful for the level of commitment from both caregivers and owners. This suggests a culture of personal involvement and accountability among leadership and frontline staff.
Concerns and negative reports: While the majority of reviews are positive, there are isolated but serious negative allegations that merit attention. One reviewer reported disrespectful staff behavior, absence of awake staff (suggesting potential gaps in overnight monitoring), an E. coli infection and a urinary tract infection, and an allegation that falls were not reported. These issues appear to stem from a single review summary and contrast with the many positive accounts, so they may represent an isolated incident or a different expectation set. Nonetheless, they raise important questions about infection control protocols, incident reporting, communication practices, and nighttime staffing that prospective families should investigate directly.
Overall assessment and recommendations: Overall, Princeville Senior Care is portrayed as a small, high-touch, family-style home that excels at personalized care, consistent staffing, clean facilities, good food, and meaningful social activities. The strength of reviews around compassion, dignity, and caregiver competence is notable. However, given the severity of one reviewer’s concerns (infections, alleged failure to report falls, and staff disrespect/night staffing issues), prospective families should perform due diligence: ask for details about infection-control procedures, overnight staffing and awake staff policies, incident reporting and communication processes, staff training and background checks, and references from current families. For many families seeking a small, hospice-capable, home-like setting with consistent caregivers, the positive reviews indicate Princeville is a strong option; verifying the facility’s responses to the specific negative points will provide a clearer, balanced picture.
