Overall sentiment across the reviews is positive, with multiple reviewers repeatedly praising the small, home-like atmosphere and the quality of care. The facility is a six-bed board-and-care that many describe as comfortable, very clean, and quiet. Rooms are noted as pleasant and comfortable, and outdoor spaces like the yard and front court are well-regarded. Families often report feeling peace of mind because of individualized attention and a generally calm environment.
Staff quality is a standout theme. Reviewers frequently describe staff as attentive, loving, kind, patient, and helpful. Several comments emphasize that caregivers provide individualized care and create a nurturing environment, and some reviewers explicitly state that staff do a "very good job" and that no improvements are needed. The attentive staff and small resident count contribute to a feeling that residents are known personally and cared for closely.
Dining also receives positive mention: reviewers note good food, which supports overall satisfaction. The small scale of the facility is seen as an advantage by many — it is "not an overwhelming big place" and provides a homey, residential feel rather than an institutional atmosphere.
There are, however, several recurring concerns and trade-offs prospective families should weigh. The facility is located near train tracks, and train noise is a repeatedly noted drawback. Activity programming is inconsistent across reviews: some mention available casual activities, while others state there are essentially no activities beyond TV. This suggests the activity offerings may be minimal or vary depending on staffing and resident needs.
Operational and policy issues also appear in multiple reviews. The facility often operates with very limited staffing — sometimes only one staff member on site — and at least one reviewer reported staff were not present during their visit. There is a specific and significant policy regarding residents who wander: the facility either cannot accept wanderers without added cost, or charges a high additional weekly fee to manage wandering behaviors. This both raises cost-of-care concerns and indicates potential limits in the facility's ability to handle higher-need residents.
Finally, while many families are satisfied, there are notes that the small, home-like setting is not universally right for everyone. One reviewer said their mother wanted to go home after one night, indicating potential adjustment issues or a mismatch between expectations and the resident experience. Given the mix of very positive reports about staff and cleanliness alongside concerns about activities, noise, and staffing/policy limitations, prospective residents and families should visit in person, ask detailed questions about staffing patterns, the wanderer policy and associated fees, and the current activity schedule, and spend time assessing noise levels and room comfort before making a decision.
