Rose Haven, which has served as a senior care home since 1950, offers studio and one-bedroom assisted living rooms designed for older adults who want some help with everyday tasks while still having privacy and independence, and besides having private or semi-private rooms with features like handicap accessible showers, full kitchens, and Wi-Fi, Rose Haven provides three meals a day, including special diets like low sodium and diabetic-friendly options, so residents don't have to spend their time cooking. The licensed staff, including RNs, LVNs, and CNAs, are on duty 24 hours a day for help with medication management, bathing, dressing, transferring between bed and wheelchair, and checking blood sugar levels for diabetic care, and the staff can give standby help for residents who can't walk on their own, though residents need to manage their own incontinence. The facility is able to serve up to 30 to 32 seniors, with a community setting that's safe and familiar, and it has memory care for people with Alzheimer's and dementia, hospice care for those in end-of-life stages, and a respite program if families need short-term stays.
The community runs on a schedule with onsite activities, exercise programs, reminiscence programs, birthday and holiday parties, movie nights, and devotional services held offsite, and it has both indoor and outdoor gathering spaces like a TV lounge, an arts and crafts room, game room, library, community dining room, and walking paths in a garden. Rose Haven provides furnished rooms with telephone access, and offers useful services such as laundry, dry cleaning, light housekeeping, transportation to doctor appointments and outings, a move-in coordination service for new residents, and a Community Emergency Alert System. The building is handicap accessible and has features like furnished communal areas, a barber and salon, high-speed internet, and cable or satellite TV in rooms, aiming to keep residents comfortable and connected. Rose Haven only takes residents age 55 or older, and everyone receives a personalized care plan, meaning the staff looks at each person's needs and abilities and tries their best to help them stay as independent as possible. The care home sits in a calm and pretty place near medical facilities like St Helena Hospital, so residents can get professional care if their health needs change. Rose Haven, licensed by the state of California under Sterlings Rose Haven, LLC (License #286803790), has a long history of helping seniors live in a safe, supportive environment, and the staff works to treat everyone with kindness and attention, always trying to meet each person's unique needs; anyone wanting more information can find details at their website: http://www.rosehavenseniorcare.com.
People often ask...
Rose Haven offers assisted living and memory care.
The full address for this community is 520 Sanitarium Rd, St. Helena, CA, 94574.
Yes, Rose Haven offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
69
Inspections
18
Type A Citations
16
Type B Citations
6
Years of reports
21 Jan 2025
21 Jan 2025
Found that the rights-violation allegation was unfounded, with interviews and observations indicating no rights violations.
Found that the oxygen-use allegation lacked written physician orders, with records showing only notes about oxygen use and no orders after discharge.
30 Dec 2024
30 Dec 2024
Revoked license to operate effective 12/30/2024 after confirming no residents were present and that residents had been relocated. Submit a new application to provide care again at this site.
08 Nov 2024
08 Nov 2024
Identified that the licensee knew since 2023 about fire-system issues needing repair, and failure to fix them caused a permanent loss of fire clearance. Moved residents, including one on hospice; licensing cannot proceed without fire clearance, an administrative action is pending, and if clearance is granted later, repopulation must wait until the Department inspects.
23 Oct 2024
23 Oct 2024
Identified fire clearance could not be reestablished today due to unresolved sprinkler issues dating back to 2023, which led to revocation and resident relocation in 2024. Noted evidence of a rodent infestation on the premises.
20 Sept 2024
20 Sept 2024
Found seven of ten residents were relocated to Vallejo due to a fire sprinkler issue, three residents returned to their families, no residents remained on site, and no citations were issued.
20 Sept 2024
20 Sept 2024
LPA arrived at the facility, found it empty, and residents had been relocated due to a fire sprinkler system issue.
18 Sept 2024
18 Sept 2024
Identified a loss of fire clearance due to a pump issue, prompting temporary relocation of residents; five left with their responsible parties, four were moved to another licensed facility, and one remained pending. An immediate civil penalty of $500 was assessed, and the Department planned to continue follow-up.
18 Sept 2024
18 Sept 2024
Identified deficiencies resulted in residents being relocated due to safety concerns. An immediate civil penalty was assessed.
§ 87202(a)
22 Aug 2024
22 Aug 2024
Identified an incident where a resident was in the shower with the door not closed and visitors witnessed. Determined the preponderance of evidence standard had been met, supporting the allegation.
22 Aug 2024
22 Aug 2024
Confirmed that a resident was seen in the shower by visitors due to an open door during assistance from staff.
09 Apr 2024
09 Apr 2024
Investigated an allegation that meals served did not match the menu and that meal records were missing. Found inconsistent meal documentation, but interviews indicated staff communicated clearly with residents and activities were appropriate.
09 Apr 2024
09 Apr 2024
Confirmed allegation of inadequate food documentation; Unsubstantiated allegation of staff communication issues.
11 Dec 2023
11 Dec 2023
Identified safety concerns when cleaning supplies and medications were briefly accessible to residents, and these were secured immediately. Found comprehensive safety features, accurate resident and staff records, and disaster preparedness in place.
11 Dec 2023
11 Dec 2023
Identified deficiencies in the cleanliness and storage of items that are accessible to residents, as well as in the handling of medication, during a routine inspection. Required documents in resident and staff records were found to be in compliance with regulations.
12 May 2023
12 May 2023
Found the allegation unfounded: the resident moved out after 17 days without providing a 30-day notice, and since no administrative fees were charged, a refund was not required.
12 May 2023
12 May 2023
Found no basis for the allegation that a resident left the facility without providing the required notice for termination of agreement.
15 Dec 2022
15 Dec 2022
Closure inspection conducted, facility found to be vacant, closure finalized.
10 Nov 2022
10 Nov 2022
Found no deficiencies identified; disaster drills were conducted quarterly, detectors tested, toxins secured, and food storage adequate. Observed a camera in a resident's bedroom placed by a family; documentation about the camera and an addendum to the plan of operation were requested, along with administrative and resident records to be submitted within 30 days.
10 Nov 2022
10 Nov 2022
Inspection found no deficiencies and required documents to be submitted within 30 days.
26 Aug 2022
26 Aug 2022
Found a three-story building housing 12 residents, including three on hospice, with two on a lower level that has an outside exit; areas accessible to residents were clean and free of obstructions. Noted secure storage of medications and toxins, up-to-date fire safety measures, furnished bedrooms, bathrooms with grab bars and non-slip mats, a prominently displayed activity schedule, and a transition to electronic charting with ongoing monthly staff training; no deficiencies identified.
26 Aug 2022
26 Aug 2022
Confirmed no deficiencies during inspection on 08/26/2022.
§ 87202(a)
10 May 2022
10 May 2022
Found staff current with required annual training; four residents receiving hospice care. Found the site clean and well maintained, with food storage relocated to allow pest-control work and items sealed to prevent contamination, and infection control procedures discussed.
10 May 2022
10 May 2022
Visited facility clean and in good repair, staff current with required training, pest control measures in place for food storage areas.
§ 1569.269(a)(2)
08 Feb 2022
08 Feb 2022
Identified an unsecured staff room with two bottles of over-the-counter vitamins and observed rodent activity around lower-floor food storage, with a pest-control contract and traps in use. Issued a civil penalty of $250 for this repeated violation within the last 12 months; discussions covered training for staff on reporting resident medication refusals and emergency procedures after a 01/03/2022 incident.
08 Feb 2022
08 Feb 2022
Identified concerns regarding medication storage and staff room security. Residents were engaged in activities, and follow-up on an incident report was discussed.
§ 87412(d)
§ 87309(a)
§ 87465(h)(2)
§ 87303(e)(1)
01 Feb 2022
01 Feb 2022
Found the allegation of incontinence care issues UNSUBSTANTIATED.
01 Feb 2022
01 Feb 2022
Checked findings from complaint about incontinent care; staff documentation inconsistent; clean facility observed with well-groomed residents; visiting medical personnel and family praise care provided; complaint not proven.
§ 87555(b)(6)
02 Dec 2021
02 Dec 2021
Identified maintenance and safety deficiencies, including stained carpet, a broken outlet, cobwebs in a resident's room, and multiple clogged sinks. Noted unlocked sharps, outdated physician reports for two residents, gaps in staff health screenings and training, and a prior fall incident involving a resident.
02 Dec 2021
02 Dec 2021
Identified deficiencies in facility maintenance, staff training, emergency preparedness, and incomplete documentation during the inspection.
23 Nov 2021
23 Nov 2021
Identified safety and documentation concerns at the home, including unlocked toxins and a broken sharps cabinet, altered and unsigned physicians' reports, water temperature testing issues, and an outdated fire extinguisher, with some cleanliness problems like carpet stains and cobwebs; visitors were allowed and infection-control measures were in place.
23 Nov 2021
23 Nov 2021
Identified deficiencies in infection control, resident file documentation, and facility safety during an unannounced inspection.
19 Oct 2021
19 Oct 2021
Confirmed no deficiencies found during inspection focused on infection control procedures and practices.
11 Aug 2021
11 Aug 2021
Identified ongoing concerns across maintenance, operation, incontinence management, retention of residents with prohibited health conditions, reporting gaps, residents' rights protection, food service, personnel requirements, planned activities, dementia care, personnel records, residents' personal rights, and incidental medical and dental care. Reported transparency issues about COVID-19 information and adherence to labor laws.
11 Aug 2021
11 Aug 2021
Identified various concerns including maintenance, care for residents, staff transparency, and labor laws compliance during the inspection.
27 Oct 2020
27 Oct 2020
Identified concerns about resident care after recent incidents and required full body assessments for each resident, with written certification of completion due by 8:00 AM on 10/30/2020.
21 Oct 2020
21 Oct 2020
Investigated an evacuation-related incident involving a resident who sustained a hip fracture, had surgery, and died; additional documentation was requested for further review.
07 Jul 2021
07 Jul 2021
Identified several concerns, including inconsistent mask use and missing temperature screenings, outdated activity schedules, and incomplete staff training records; also observed a resident receiving medication in ice cream and an unmet need for another resident.
§ 87219
§ 87412
§ 87465
§ 87468.1
07 Jul 2021
07 Jul 2021
Observed lack of compliance with mask-wearing, incomplete staff training records, outdated activity schedules, and concerns about medication administration and resident care during inspection.
§
13 May 2021
13 May 2021
Identified multiple health and safety noncompliances at a licensed care home, including unclean resident bedrooms and bathrooms, medications and personal care items left accessible, unlocked staff areas, and the exit alarm not activated with a nonworking elevator. Observed vermin droppings in the storage area for dry goods, spoiled or improperly stored foods, and a bottom-level resident with dementia requiring enhanced monitoring and meals served in their room due to difficulty using the call system.
§ 87555
§ 87705
§ 87555
13 May 2021
13 May 2021
Identified multiple issues including sanitation problems, unsafe storage of food, inadequate resident care, and safety alarm not activated during inspection.
15 Apr 2021
15 Apr 2021
Investigated a claim that follow-up care after a resident’s hospital discharge was not provided. After reviewing records and interviewing staff, there was not enough evidence to prove or disprove the claim.
14 Apr 2021
14 Apr 2021
Identified gaps in time records, schedules, menus, and training documentation, and reviewed who is responsible for housekeeping, medications, activities, and caregiving. Noted that staff require training on reporting requirements and timely submissions.
15 Apr 2021
15 Apr 2021
Investigated an allegation that the provider failed to provide follow-up care for a resident's injuries after a hospital visit; determined insufficient evidence to confirm or deny the claim.
§ 87412(a)(11)
§ 87705(f)(1)
§ 87411(c)(1)
§ 1569.625(b)(1)
§ 87303(a)
14 Apr 2021
14 Apr 2021
Identified issues concerning staff schedules, reporting requirements, activities, training, food service, and working relationship with outside agency during recent meeting.
05 Mar 2021
05 Mar 2021
Identified AWOL incidents involving a resident who left the home and sustained a head injury after a 1/3/2021 fall; another incident on 12/27/2020 involved leaving the home and being returned by authorities. An alarm installed on the back gate on 11/12/2020 was not functioning due to technical issues.
08 Mar 2021
08 Mar 2021
Found that a resident left the facility unassisted on multiple occasions; found that staffing was insufficient to meet residents' care needs and that AWOL incidents were not reported to the licensing agency in a timely manner.
§ 87411(a)
§ 87211(a)(1)
08 Mar 2021
08 Mar 2021
Confirmed allegations of a resident leaving the facility unassisted, inadequate staffing to meet residents' care needs, and failure to report when a resident was AWOL.
05 Mar 2021
05 Mar 2021
Investigated incidents of residents leaving the facility without authorization, resulting in one resident sustaining a head injury and being brought back by law enforcement.
30 Oct 2020
30 Oct 2020
Identified repopulation after fires with no smoke smell or observable damage and completion by 11/29/2020. Noted that perishable food was discarded due to power loss and there were not enough perishable goods for the current census, and reviewed COVID-19 protocols and PPE, with a civil penalty of $250 assessed for repeat violations within the last year.
30 Oct 2020
30 Oct 2020
Reviewed a tele-visit about repopulation after the fires and current occupancy, and noted scheduling discrepancies. Confirmed staffing levels on each shift and that all residents require only one-person assistance; requested documentation for an altercation between residents, for a resident's diet plan, and for another resident, and the tele-visit was paused due to an unexpected admission and would reconvene later this afternoon.
30 Oct 2020
30 Oct 2020
Confirmed the allegation of disrepair, finding multiple toilets were broken for months and required repair or replacement.
30 Oct 2020
30 Oct 2020
Investigated four allegations: maintenance problems in the home; residents were not adequately fed; residents’ toileting needs were not met; and staff handled residents roughly. Found mixed support across the concerns, with some corroborated and others not corroborated.
30 Oct 2020
30 Oct 2020
Found training documentation for staff was not provided despite multiple requests; also found staff sleeping in a common area and there were not enough staff to meet residents’ needs.
30 Oct 2020
30 Oct 2020
Confirmed re-population of residents following evacuation due to fires and reviewed staffing levels and documentation discrepancies. Requested additional information on resident altercation and specific resident care needs, with a plan to continue discussions after an unexpected admission.
27 Oct 2020
27 Oct 2020
Confirmed cleanliness and utilities of the facility, discussed re-population plans and necessary assessments for residents.
21 Oct 2020
21 Oct 2020
Reviewed incident involving a resident who suffered a hip fracture and subsequently passed away. Identified staffing challenges during the repopulation process.
25 Sept 2020
25 Sept 2020
Identified that staff retained a resident with a prohibited condition, specifically unstageable wounds, without notifying licensing. An exception request to allow the resident to stay was submitted and is under review, with non-compliance and a Technical Support Program active.
25 Sept 2020
25 Sept 2020
Cited deficiency related to retaining a resident with a prohibited condition. Failure to notify regulatory agency about resident's condition.
01 Sept 2020
01 Sept 2020
Confirmed residents safely returned after wildfire evacuation with no injuries or reported damage; two residents evacuated with family, one will not return, and the other will be COVID-tested before returning. Adequate food supplies and functioning utilities and safety systems were observed.
01 Sept 2020
01 Sept 2020
Confirmed no damages or incidents during residents' evacuation and return after a nearby wildfire, with safety measures like working utilities and proper PPE in place.
§ 87303(a)
§ 87625(a)(b)
04 Aug 2020
04 Aug 2020
Identified multiple areas of concern at the facility, including issues with fire safety, staff training, food supplies, activities for residents, maintenance, and responses to inquiries from licensing authorities.
14 Jul 2020
14 Jul 2020
Confirmed lack of staff training resulting in resident injuries during transfers, and inadequate food service was observed by inspectors.
§ 87555(b)(2)
11 Mar 2020
11 Mar 2020
Identified fire code violations during a health and safety check, resulting in a $500 penalty and mandatory 24-hour fire watch.
§ 87303(e)(6)
18 Feb 2020
18 Feb 2020
Identified non-compliance issues during an unannounced investigation, including unapproved personnel living and working, fire code violations, and incomplete resident documentation, resulting in $1,500 in civil penalties.
§ 1569.269(a)
§ 87411(a)
02 Jan 2020
02 Jan 2020
Identified deficiencies related to incidents involving residents and operational issues at the facility during an inspection conducted by a Licensing Program Analyst.
§ 87615(a)(1)
§ 87211
19 Nov 2019
19 Nov 2019
Confirmed unexplained injury to resident and inadequate staffing to meet care needs.
§ 87411(a)
18 Oct 2019
18 Oct 2019
Identified patterns and trends of compliance concerns at the facility with various areas cited for violations.
18 Oct 2019
18 Oct 2019
Identified patterns and trends of non-compliance, including staffing and food quality issues, as well as lack of transparency and safety concerns, resulting in multiple citations and civil penalties.
§ 87211
§ 15630(a)
16 Oct 2019
16 Oct 2019
Inspection of the facility revealed that everything was in compliance with regulations, no deficiencies were found, and no citations were issued during the visit.
