Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
5.00·(1)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
5.0
Reviews written on Mirador
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Location
Serenity Haven is located at 24300 Canyon Lake Dr. N, Sun City, CA, 92587.
About Serenity Haven
Serenity Haven is an assisted living facility located in the scenic community of Canyon Lake, California. Known for its supportive and welcoming environment, Serenity Haven provides a range of services specifically designed to meet the needs of seniors who desire assistance with daily living but still wish to maintain a sense of independence. The cost of residency starts at a monthly rate of $3,800 and can reach up to $8,137, depending on the specific care requirements and additional services selected by the residents. This flexible pricing structure allows families to find accommodations that suit their budget while ensuring their loved ones receive high-quality care.
Residents of Serenity Haven enjoy a broad selection of amenities aimed at enriching their daily lives. The community allows residents to have pets, making it an appealing choice for animal lovers who want to bring their companions with them to their new home. The environment at Serenity Haven is designed to foster comfort and community, with various social activities and opportunities for engagement within a safe and nurturing setting.
Serenity Haven does not offer levels of care outside of assisted living, focusing its resources and expertise on creating a community where seniors can thrive with the support they need. Each resident has access to the amenities and services that enable them to pursue their interests, participate in activities, and enjoy their days in a vibrant and homelike setting. Whether researching payment options or seeking advice on the transition to assisted living, Serenity Haven supports families through every step of the process, making it a reputable choice for senior care in the Canyon Lake area.
People often ask...
Serenity Haven offers competitive pricing, with rates starting at a cost of $4,397 per month.
Serenity Haven offers assisted living.
The full address for this community is 24300 Canyon Lake Dr. N, Sun City, CA 92587.
No, Serenity Haven does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed no health and safety concerns during an unannounced visit; there were no residents present because it closed.
02 Jun 2023Inspection
02 Jun 2023Inspection
Observed there were no residents and closure was requested to take effect on June 2, 2023, with a written closure statement to be sent to the Regional Office.
02 Jun 2023Complaint
02 Jun 2023Complaint
Investigated a complaint alleging staff did not administer a resident's medication as prescribed. Records and interviews showed the medication was administered and the resident transferred with remaining units, resulting in an unfounded finding.
11 May 2023Inspection
11 May 2023Inspection
Identified a deficiency related to the administrator's illegal drug use; all residents were relocated and civil penalties were assessed and accruing.
Type A87405(d)(5)
27 Apr 2023Inspection
27 Apr 2023Inspection
Observed a deficiency alleging the administrator used illegal drugs and failed to meet duties; civil penalties were being assessed for not correcting by the due date.
Type A87405(d)(5)
19 Apr 2023Inspection
19 Apr 2023Inspection
Identified a violation related to administrator qualifications and duties due to ongoing illegal drug use and failure to provide proof of a clean drug test; civil penalties were assessed for several days.
Type A87405(d)(5)
13 Apr 2023Inspection
13 Apr 2023Inspection
Identified a violation involving illegal drug use by the administrator and failure to submit a written statement and drug test proof; civil penalties were assessed and will continue to accrue.
Type A87405(d)(5)
Type B87224
Type B1569.38
Type B11522
04 Apr 2023Inspection
04 Apr 2023Inspection
Identified illegal drug use by the administrator and missing required documentation, including a written statement and drug test. Civil penalties will continue to accrue.
Type A87405(d)(5)
28 Mar 2023Inspection
28 Mar 2023Inspection
Identified a violation related to administrator's illegal drug use and failure to provide required documentation and proof of a drug test; civil penalties were assessed for noncompliance.
Type A87405(d)(5)
16 Mar 2023Inspection
16 Mar 2023Inspection
Identified a deficiency related to the administrator's qualifications and illegal drug use, with civil penalties accruing for noncompliance; a prior water leak was repaired.
Type A87405(d)(5)
16 Mar 2023Inspection
16 Mar 2023Inspection
Identified an unannounced case management visit to amend a prior report. Signatures were obtained and an exit interview occurred.
01 Mar 2023Inspection
01 Mar 2023Inspection
Identified a deficiency related to administrator qualifications due to illegal drug use and an incomplete drug test. Civil penalties were accruing, and a water leak was observed in room 3.
Type A87405(d)(5)
23 Feb 2023Inspection
23 Feb 2023Inspection
Identified a deficiency alleging illegal drug use by the administrator and failure to complete a required drug test; civil penalties were assessed.
Type B87405(d)(5)
15 Feb 2023Inspection
15 Feb 2023Inspection
Investigated an allegation of illegal drug use by the administrator; civil penalties accrued for failing to provide proof via a drug test.
Type A87405(d)(5)
09 Feb 2023Inspection
09 Feb 2023Inspection
Observed medications locked, food items in required amounts, and utilities operating with overall cleanliness. No health and safety issues were observed during the visit.
03 Feb 2023Inspection
03 Feb 2023Inspection
Identified that a criminal record exemption issue was corrected; the individual moved out on 1/27/2023 and had not returned until a valid clearance was obtained.
Type A87356(a)
03 Feb 2023Complaint
03 Feb 2023Complaint
Observed no dog urine on floors or restrooms, and staff reported cleaning floors twice daily. One resident said a dog had urinated on the floor previously and has since been removed.
27 Jan 2023Inspection
27 Jan 2023Inspection
Identified an unresolved criminal record exemption issue allowing a person to remain on site, with penalties accruing; and noted a resident-rights deficiency requiring documentation updates.
Type A87356(a)
Type A87468.1(a)(1)
18 Jan 2023Inspection
18 Jan 2023Inspection
Observed cameras in common areas without resident consent forms or updated admission agreements, and a resident remained at the facility with civil penalties likely to accrue until removal.
Type B87468.1(a)(1)
18 Jan 2023Complaint
18 Jan 2023Complaint
Investigated a complaint alleging staff used illegal drugs at the location; interviews and observations showed the licensee used illegal drugs on site and drug paraphernalia was observed.
Type A87405(d)(5)
11 Jan 2023Inspection
11 Jan 2023Inspection
Identified deficiencies from an unannounced visit, including lack of valid criminal record clearance for a staff member, and missing personnel and resident records. The visit also observed a room inspection refusal.
Type A87356(a)
Type A87755(a)
Type B87412(a)
Type B87506(b)
21 Nov 2022Inspection
21 Nov 2022Inspection
Identified two individuals in the garage who were not fingerprint cleared and not listed as residents or staff, and found a bed in the garage that was not in a designated living area.
Type A87355(e)(1)
Type B87307(a)(2)(B)
21 Nov 2022Complaint
21 Nov 2022Complaint
Identified safety concerns for a resident with allergies due to fragrance exposure and staff raising their voice at the resident.
Type A87468.1(a)(2)
Type A87468.1(a)(3)
18 Nov 2022Complaint
18 Nov 2022Complaint
Investigated the allegation that a resident was served an unlawful eviction; documentation showed the eviction did not meet regulatory requirements and was not properly reported to the licensing agency.
Type A87224(a)
Type A87224(f)(5)
23 May 2022Inspection
23 May 2022Inspection
Identified several safety and compliance concerns, including unsecured tools and exposed gate hardware. Smoking near oxygen and an administrator certificate that was out of date were also noted.
Type B87303(a)
Type B87618(b)(3)(C)
Type B87407(a)
Type B80087(g)
Type B80024(a)
12 Nov 2021Complaint
12 Nov 2021Complaint
Investigated the allegation that records were not provided to emergency personnel and that a resident sustained an unwitnessed fall requiring medical evaluation. Also reviewed whether the resident was left on the floor for an extended period.
17 Jun 2021Complaint
17 Jun 2021Complaint
Investigated a complaint about resident safety and facility conditions. Found a backyard fire involving two adults not fingerprint cleared living in a shed and not reported to licensing, while observations showed no strong odor and no evidence residents were left unsupervised.
Type A87468(a)(2)
Type A87411(g)(1)
Type A87211(a)(3)
17 Jun 2021Inspection
17 Jun 2021Inspection
Observed no deficiencies and overall compliance during an unannounced annual visit.
15 Apr 2021Complaint
15 Apr 2021Complaint
Determined the allegation that residents were unsupervised and not provided with drinking water was UNSUBSTANTIATED.
30 Oct 2020Complaint
30 Oct 2020Complaint
Determined that the licensee admitted to illegal drug use and to taking a deceased resident’s medication for personal use, and that medications were not disposed of as required.
02 Mar 2020Inspection
02 Mar 2020Inspection
Confirmed complaint received on 8/06/2019.
Type A87355
Type B87307
30 Jan 2020Inspection
30 Jan 2020Inspection
Identified issues with living accommodations provided to staff and residents at the facility during a visit by Licensing Program Analyst Naisha Kendrix. Staff reported sleeping in the common living area on air mattresses, which did not provide sufficient privacy.
24 Jan 2020Complaint
24 Jan 2020Complaint
Found that the administrator admitted to using Methamphetamines inside the facility and in the garage.
Type A87356
Type B87412
Type A87755
Type B87506
27 Nov 2019Inspection
27 Nov 2019Inspection
Found no health or safety hazards during the visit and observed an adequate supply of food and medications at the facility.
Type A87405(d)(5)
Type A87405(d)(2)
Type A87465(i)
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Serenity Haven. The information above has not been verified or approved by the owner or operator. For exact information, please contact Serenity Haven directly. There is no cost for this service. We are compensated by the community you select.
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