Pricing ranges from
    $6,504 – 8,455/month

    Eagle Lake Village

    2001 Paul Bunyan Rd, Susanville, CA, 96130
    3.3 · 22 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $6,504+/moSemi-privateAssisted Living
    $7,804+/mo1 BedroomAssisted Living
    $8,455+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.3
    • Meals

      3.1
    • Building

      3.5
    • Value

      3.1

    Location

    Map showing location of Eagle Lake Village

    About Eagle Lake Village

    Eagle Lake Village, found at 2001 Paul Bunyan Rd in Susanville, sits in a quiet spot with tall trees, green gardens, and mountain views that give it a small-town feel, and you'll see the community building looks homey with a front porch, big windows, and warm colors inside, so folks can sit by the fireplace or piano in the common rooms or read in the library, and the outdoor areas let residents relax or walk by the gardens, pets are allowed-cats and dogs with a pet deposit-and many residents enjoy walks with their pets around the park-like setting. The community is pet friendly and offers roomy one-bedroom, two-bedroom, studio, and shared units, all with kitchenettes, and has different levels of care including supportive independent living, assisted living, and a fully secured memory care building that serves people with Alzheimer's or other types of dementia, offering private and shared rooms. People can get help as their needs change, so if they need more care later, they can stay in the same place, and staff are always present, with nurses, caregivers, medication care managers, and medication technicians working shifts across the day and night, handling things like medication reminders, insulin injections, blood sugar checks, bathing, dressing, toilet help, Hoyer lift transfers, and incontinence care, and for those who need extra help because they might wander or act out, the memory care side uses bracelets that send alarms and keeps the building secure with alert staff trained in dementia care. People can bring their own cats and dogs and pay a deposit, and there's even a beautician and barber available, so residents can keep up with haircuts and grooming. Meals are served three times a day, with the kitchen offering choices like gluten-free, diabetic-friendly, vegetarian, vegan, and allergy-safe options, with cooked-to-order or batch cooking depending on what folks want, and those who feel unwell can get room service. There's a private dining room for small parties, and residents can eat with others or have meals brought to their rooms. Housekeeping comes weekly, building maintenance and groundskeeping are included, all bills are bundled except for phone and internet, and resident parking is available. An activity director plans a packed schedule, so residents can pick from things like gardening, art and cooking classes, movie nights, education talks, exercise, trivia, and even community service, and there's a strong focus on keeping folks with dementia socialize and stay active, with memory-friendly activities, outdoor spaces just for them, and plenty of brain-boosting options. Eagle Lake Village has a reputation for friendly, helpful staff who know the residents by name and provide support with things like medication, daily care, or just a friendly chat, and the community has won awards for good meals and fun activities. Transportation is offered for shopping, appointments, and errands, and the staff can help arrange trips out, while volunteers and service projects bring local students, church groups, and neighbors through the doors. Eagle Lake Village runs a Facebook page and belongs to Ciminocare, a group known for several senior living options across Northern California, and has a high rating from residents and families. For short stays, respite care is available, and the community will support those who need temporary help after a hospital stay. Amenities are practical-wheelchair accessible showers, Hoyer lifts, easy lounge areas, a beauty salon, and exercise rooms-all designed to keep life simple and comfortable. The community works to fit different needs by providing support for hearing, vision, and mobility problems, and staff pay attention to each person's history and preferences. Overall, Eagle Lake Village offers seniors a calm, supportive place to live, stay active, and get the help they need with respect and kindness and folks in the Susanville area have good things to say about the warmth and care they receive.

    People often ask...

    State of California Inspection Reports

    29

    Inspections

    5

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    04 Sept 2024
    Reviewed incident reports related to falls, with one resident sustaining a fracture and being transferred to a Skilled Nursing Facility. Measures in place to prevent future falls for residents.
    04 Sept 2024
    Investigated complaints about safety environment and treatment with dignity and respect at a facility; found no evidence to prove violations occurred.
    12 Aug 2024
    Found facility in compliance with all regulations during recent inspection, including safety measures and adequate supplies for residents.
    10 May 2024
    Confirmed lack of timely administration of seizure medication and failure to document medication administration in the facility.
    • § 87465(a)(4)
    01 May 2024
    Investigated allegations of pests, resident injuries, toileting/hygiene needs, nicotine use, rough handling, and yelling at residents; all found to be unsubstantiated after interviews and document reviews.
    11 Aug 2023
    Confirmed compliance with regulations and no deficiencies were cited during the inspection.
    04 Oct 2022
    Confirmed that staff allowed residents to spend time together, with one resident expressing desire for an activities schedule to attend functions with the other.
    16 Aug 2022
    Found no deficiencies during inspection, provided technical assistance and reported compliance with infection control protocols.
    16 Aug 2022
    Confirmed that a choking incident occurred with a client in their room, leading to a visit to the ER for further evaluation.
    16 Aug 2022
    Confirmed completion of required protocols and satisfactory conditions of the facility during the visit.
    16 Aug 2022
    Investigated allegations related to the administrator's qualifications and document provision to the Long Term Care Ombudsman, finding them unfounded and dismissing the complaint. Conducted an exit interview with the administrator with no citations issued.
    05 Apr 2022
    Confirmed no deficiencies found during the inspection conducted by state officials.
    03 Dec 2021
    Found no deficiencies during the visit and conducted an exit interview.
    05 Oct 2021
    Investigated fall incident with resident resulting in hospitalization and return to facility. No deficiencies found.
    06 Aug 2021
    Confirmed failure to have required clearance and documentation, resulting in civil penalty issued.
    • § 87355
    16 Jun 2021
    Inspection found no deficiencies, facility in substantial compliance with infection control regulations.
    03 Nov 2020
    Confirmed that a resident received the medication Fluphenazine without a doctor's order due to a pharmacy error, and a "three-way" check system was not properly followed.
    • § 87465(e)
    31 Aug 2020
    Confirmed no deficiencies observed during a health and safety visit.
    11 Jun 2020
    Determined that the allegation of R2 pushing R1 lacked sufficient evidence, as the incident could not be conclusively proven despite previous combative behavior by R2, leading to an unsubstantiated conclusion regarding the claim.
    04 Jun 2020
    Investigated a complaint regarding a medication error/overdose, found it unfounded due to false positive test results from the hospital, and dismissed the allegation.
    06 Mar 2020
    Identified a medication error where a resident received the same medication twice daily over a three-day period.
    • § 87465
    22 Feb 2020
    Confirmed that the facility did not report an incident as required, and substantiated an allegation regarding supervision.
    • § 87211(a)(1)
    22 Feb 2020
    Confirmed mismanagement of resident's medication but found no evidence of staff failing to refill medication in a timely manner.
    22 Feb 2020
    Investigated complaints about inadequate water provision, resident falls due to lack of supervision, insufficient notice before rent increases, and extended periods in soiled diapers; determined that there was not enough evidence to support these allegations.
    24 Jan 2020
    Discussed medication errors and incident reporting issues during the meeting.
    09 Jan 2020
    Confirmed medication mismanagement occurred, with some medications not refilled or administered on time, but insufficient evidence to support claims of staff being physically prevented from leaving.
    • § 87465(a)(2)
    09 Jan 2020
    Determined that the allegation of mishandling medication was unfounded, as interviews indicated no evidence of dropped medications being improperly administered.
    04 Oct 2019
    Determined no deficiency observed after reviewing statements and documents related to a resident's fall incident.
    04 Oct 2019
    Found incident of resident altercations, physical and verbal abuse towards staff, with appropriate actions taken for safety.
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