I toured the facility and felt very comfortable leaving my brother there - the place is spotless, airy, and homey with colorful decor, spacious common areas and lovely outdoor patios. The staff and management are welcoming, caring and competent, very attentive with meds and activities, and the food is delicious. Overall a great, well-run community that I'd highly recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.36·(22)
Overall rating
5
4
3
2
1
Care
3.6
Staff
4.1
Meals
3.8
Amenities
3.1
Value
2.5
Pros
friendly, compassionate staff
competent clinical and medication management
clean, well-maintained interior
spacious common areas and large indoor recreation space
large dining room with varied menu
attractive outdoor grounds and patios
informative and welcoming admissions staff
active activities program
residential, non‑institutional decor and bright accents
on-site parking availability
flexible admissions approach
affordable pricing options
Cons
inconsistent staffing coverage, including nights
variable staff responsiveness and conduct
dated facilities and worn furnishings
shared-room arrangements limiting privacy
delays in assistance response to resident needs
limited financial transparency
maintenance and safety procedure gaps
inconsistent dining-room assistance and monitoring
odor concerns in some common areas
operational instability following closures/reopenings
dim lighting and long corridors affecting ambiance
Summary of reviews
Feedback about Abbey Road Villa is mixed but specific and actionable. Many accounts emphasize a clean, spacious environment with well-kept common areas and attractive outdoor spaces. The facility’s larger dining room, indoor recreation area, and patio/grounds are repeatedly noted as strengths. Admissions staff and tour experiences are often described as welcoming and informative; reviewers who had positive stays praised staff compassion, competent clinical handling (including medication responsiveness), and an active activities program and menu that residents enjoy.
Care and staffing present a clearer area of variability. Positive descriptions of attentive, empathetic staff contrast with separate accounts of unwelcoming nursing interactions and long delays when residents need assistance. Night staffing shortages and reports of limited on‑shift personnel were mentioned; these suggest inconsistent coverage at certain hours. Prospective families should ask for current staffing ratios, night coverage plans, and typical response times to assistance requests.
Dining and activities are generally strong points: reviewers frequently complimented the food quality and the availability of activities that engage residents. At the same time, there are mentions of inconsistent mealtime support and dining‑room monitoring that can affect resident experience during meals. Asking about mealtime assistance protocols, dining supervision, and how the staff manages residents with higher assistance needs will clarify suitability.
Facility condition and operations show a mix of well‑maintained and dated elements. Many reviewers appreciated the cleanliness, color accents, and a non‑hospital ambiance, while others noted older furnishings, sinking or worn beds, dim corridors, and areas that feel out of date. There are also mentions of maintenance and safety oversights (for example, insufficient signage during floor work) and occasional odor concerns in common areas. Shared rooms are used in some cases, which raises privacy considerations for some families. Additionally, comments about pricing differences and missing financial information suggest that financial transparency could be improved; a few accounts also referenced disruptions related to closures and subsequent reopening, which may affect operational consistency.
Overall, Abbey Road Villa appears to offer a clean, spacious environment with caring staff and a substantive activities/dining program, but with noticeable variability in staffing, some aging infrastructure, and occasional operational gaps. Families touring the facility should inspect individual rooms and furnishings, ask for recent staffing schedules and turnover metrics, confirm night‑shift coverage, review maintenance and safety procedures, request a current activities and dining schedule, and obtain clear, written financial terms before making a placement decision.
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Location
Abbey Road Villa is located at 14132 Hubbard St, Sylmar, CA, 91342.
About Abbey Road Villa
Abbey Road Villa sits right in California, a senior living community licensed for 78 residents, and folks there find a warm, cozy atmosphere with staff who try hard to pay attention to each person. Meals come served daily, with kosher and vegetarian options if needed, and residents can eat together in the dining room, which sort of helps cut down on cooking chores, and the kitchen uses fresh ingredients with snacks and a rotating menu. The building's newer, used to be called Caroline's Chateau, and now has both independent living and assisted living options, plus a separate secured memory care wing for residents with Alzheimer's or those who have trouble with wandering or big behaviors, and anyone at least 60 years old can call it home.
People live in shared or private rooms, some with wheelchair accessible showers or on the ground floor, and the whole property has indoor and outdoor common spaces, which folks use for group activities, relaxing, or just sitting with others. Life here has a regular stream of activities, like arts and crafts, walks, bingo, music nights, movie nights, and more serious group things like educational programs or book clubs, along with trips out thanks to regular and complimentary transportation, since the place isn't far from a bus line and has parking for those with cars. People who like something more spiritual can join devotional and religious services, both onsite and offsite.
For those who need help, Abbey Road Villa has round-the-clock awake staff plus nurses, a doctor on call, and visiting therapists-speech, occupational, physical-as well as visiting dentists and podiatrists. There's help with daily things, like bathing, grooming, dressing, medication management, reminders, or even help transferring from bed to chair, whether a person needs only standby help, one- or two-person transfers, or the full mechanical lift. The staff can also assist residents who aren't able to walk on their own, and they take care with blood sugar checks and diabetic needs, including insulin if ordered by a doctor. Staff can handle incontinence, reminding people to use the restroom and help with care, and for people at high risk of wandering or acting out, bracelets and safety measures help keep them from getting lost.
Abbey Road Villa supports aging in place, meaning as a person's needs change, the level of care can increase, so most folks don't have to move when they need more help. There's hospice care, respite care for short stays, home care services with trained aides, and nursing home support if needed. The villa also has an on-site beautician and barber, a pharmacy, housekeeping ready for emergencies, and a wellness room and fitness area for exercises like chair yoga and balance classes. Outdoor smoking's allowed in set areas. The community is licensed by the State of California (License #197608349) with experienced staff onsite at all times and technology in the memory care wing that helps keep residents safe. For payment and floor plans, options change, so it's good to check what's available. Abbey Road Villa works to create a flexible, social community where people find structure, safety, and the help they need as they grow older, all with support for both independence and care.
People often ask...
Abbey Road Villa offers competitive pricing, with rates starting at a cost of $5,795 per month.
Abbey Road Villa offers independent living and assisted living.
There are 13 photos of Abbey Road Villa on Mirador.
The full address for this community is 14132 Hubbard St, Sylmar, CA 91342.
No, Abbey Road Villa does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated a request for resident records and concluded that no deficiencies were found.
08 Apr 2026Complaint
08 Apr 2026Complaint
Investigated the allegation that staff did not safeguard residents' personal belongings and concluded there was no evidence of theft or loss.
24 Feb 2026Complaint
24 Feb 2026Complaint
Investigated an allegation of unlawful eviction; records showed an eviction notice was issued in March 2025 but later rescinded as placement efforts continued.
11 Feb 2026Complaint
11 Feb 2026Complaint
Investigated allegations that staff did not provide communication resources to a resident and did not conduct a proper pre-admissions assessment; reviewed records and interviewed staff and residents.
02 Feb 2026Complaint
02 Feb 2026Complaint
Investigated a complaint that staff handled a resident roughly. Interviews, observations, and records were reviewed, but there was not enough information to verify the allegation.
22 Jan 2026Complaint
22 Jan 2026Complaint
Investigated allegations including a fall resulting in neck fracture, pest presence, temperature control concerns, language barrier issues, and theft. Found no evidence to support these allegations.
18 Nov 2025Complaint
18 Nov 2025Complaint
Investigated a complaint that a licensee did not follow reporting requirements after an alleged staff-to-resident incident. Found related SOC 341 documentation and cross-reports, with no injuries reported.
07 Oct 2025Complaint
07 Oct 2025Complaint
Investigated allegations of inadequate supervision resulting in a resident hitting another with an object. Also investigated claims about safeguarding a resident's belongings, inappropriate staff remarks, and withholding mail, after interviews with residents and staff and a review of records.
16 Sept 2025Complaint
16 Sept 2025Complaint
Investigated allegations that residents weren't given itemized bills, weren't provided copies of admission agreements, and that drug use occurred on the premises; evidence did not support these allegations.
28 Aug 2025Inspection
28 Aug 2025Inspection
Found safety features in place and no immediate health or safety hazards were observed.
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated the allegation that staff illegally locked exit doors and fire alarms were in disrepair; found the back emergency exit is not locked but is a one-way door, and the alarm sounds only when the door is used; residents reported no other alarm issues.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated two allegations that staff did not ensure the resident could communicate and did not properly assist with medical testing and appointments. Records showed the resident had several phones not working due to unpaid subscriptions and that transport and appointments were arranged.
18 Jun 2025Complaint
18 Jun 2025Complaint
Investigated an eviction issue, dietary-restriction compliance, and medical response; eviction was rescinded after intervention, dietary restrictions were followed, and a resident with shortness of breath was transported to the hospital.
13 May 2025Complaint
13 May 2025Complaint
Investigated a complaint alleging staff neglect delayed medical care and led to a resident's foot infection and pressure injuries; records showed the resident had multiple hospitalizations and staff did not observe any pressure-related skin breaks during care.
09 Apr 2025Complaint
09 Apr 2025Complaint
Investigated a resident allergy-related feeding allegation and whether the resident was properly fed; found that allergy information was posted, separate meals were prepared for the resident, and the resident often eats at an Adult Day Health Care program and buys their own food.
06 Apr 2025Complaint
06 Apr 2025Complaint
Investigated the allegation that a resident sustained multiple fractures while in care. Evidence showed a confrontation between residents with staff responding to the incident.
18 Mar 2025Complaint
18 Mar 2025Complaint
Investigated the allegation that staff did not prevent a resident from hitting another; staff were present and intervened, redirecting both residents.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated allegations of financial abuse, resident isolation, and unmet hygiene needs; found no evidence to support those claims.
28 Jan 2025Complaint
28 Jan 2025Complaint
Investigated a claim that staff financially abused a resident and found the claim unsubstantiated.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated allegations of improper medication assistance, neglect of daily care, dietary concerns, and incidental medical care, reviewing records and interviewing staff and residents to determine whether there was evidence to support them.
15 Nov 2024Complaint
15 Nov 2024Complaint
Investigated a resident sexual assault allegation by a male staff member; investigators concluded the allegation was unsubstantiated.
11 Oct 2024Complaint
11 Oct 2024Complaint
Investigated an allegation that staff did not ensure medications were dispensed as prescribed. Findings indicated morning medications were given as scheduled except on the day the resident was hospitalized.
13 Aug 2024Inspection
13 Aug 2024Inspection
Observed safety measures and cleanliness with secure medication storage and functioning alarms; resident and staff records were complete and up to date.
28 May 2024Complaint
28 May 2024Complaint
Investigated five allegations about resident care, including medication administration, eyeglasses, wheelchair, oxygen, and dignity.
16 Apr 2024Complaint
16 Apr 2024Complaint
Investigated a complaint that staff did not provide a resident's records to the authorized representative in a timely manner.
Type B87468.2(a)(19)
04 Jan 2024Complaint
04 Jan 2024Complaint
Investigated the allegation that staff did not safeguard a resident's money. Found that the resident's personal needs allowance withdrawals were recorded, balances remained accurate, and withdrawals were disbursed by the administrator with funding from an external program.
02 Nov 2023Complaint
02 Nov 2023Complaint
Investigated the allegation that towels were unsanitary, that racial discrimination occurred, and that a resident was left in a soiled diaper; the allegations were unsubstantiated.
27 Sept 2023Complaint
27 Sept 2023Complaint
Investigated two allegations regarding diaper disposal and call bell response and found no evidence to support them.
05 Sept 2023Inspection
05 Sept 2023Inspection
Observed adequate safety measures, infection control, and maintenance systems in place, with no immediate health and safety hazards noted.
03 Aug 2023Complaint
03 Aug 2023Complaint
Investigated a complaint that staff did not seek timely medical attention for a resident and that staff did not meet the resident's needs. Evidence showed attempts were made to arrange care and that dietary considerations were observed.
15 Jun 2023Complaint
15 Jun 2023Complaint
Investigated an allegation that residents smoke by the front door and that smoke enters the building. Found the front door area is approximately 14 feet from the designated smoking area, with no-smoking signs; staff and residents stated that residents are reminded to use the smoking area and doors are kept closed.
01 Jun 2023Complaint
01 Jun 2023Complaint
Investigated a complaint that cockroaches roamed in a resident's room and meals were not nutritious; interviews and observations indicated no roaches and meals were nutritious.
23 May 2023Complaint
23 May 2023Complaint
Investigated allegations that staff mishandled a resident's funds and medical care; no evidence found to support them.
12 Jan 2023Inspection
12 Jan 2023Inspection
Observed infection control measures in place, with PPE, hand-washing signs, mask usage, and proper distancing. COVID vaccination and weekly testing procedures were implemented, and a recent booster was administered on site.
05 Oct 2022Inspection
05 Oct 2022Inspection
Observed that staff did not follow the facility's fall protocol, creating an immediate health and safety risk for residents.
26 Aug 2022Complaint
26 Aug 2022Complaint
Investigated a resident’s fractures and falls; investigators found no evidence to support the allegations.
12 Aug 2022Inspection
12 Aug 2022Inspection
Found that interior temperatures were kept within regulatory limits despite a temporary air conditioning outage, and no immediate health and safety concerns were observed.
06 Jun 2022Complaint
06 Jun 2022Complaint
Investigated an allegation that a resident forced another to take nude photos; interviews indicated the incident did not occur on facility property and both residents denied the claim.
12 May 2022Complaint
12 May 2022Complaint
Investigated the allegation of mistreatment; interviews indicated the resident denied mistreatment and others reported no mistreatment.
05 Apr 2022Complaint
05 Apr 2022Complaint
Investigated the allegation that an emergency exit was not secure. Observed residents exiting through the emergency exit to the back alley and bypassing sign-in procedures, creating a safety risk.
Type A87705(k)(6)
Type A87468
22 Dec 2021Complaint
22 Dec 2021Complaint
Investigated a complaint that staff did not follow mask-wearing directives; observations showed staff consistently wore masks while working.
06 Dec 2021Inspection
06 Dec 2021Inspection
Identified an incident between two residents on 11/28/2021 and failure to report to Licensing within seven days.
Type B80061(b)(1)(D)
06 Dec 2021Complaint
06 Dec 2021Complaint
Investigated an allegation that a resident attacked another; the investigation did not corroborate the incident.
06 Aug 2021Inspection
06 Aug 2021Inspection
Observed infection-control measures and safety features in place, including entry screening, PPE supply, posted guidelines, functioning alarms and detectors, and clean living spaces.
02 Jul 2021Complaint
02 Jul 2021Complaint
Investigated the allegation that emergency alarms were disabled. Found the audible alarm was functioning and monitored by CCTV, with batteries requiring frequent replacement due to heavy use by residents who smoke.
16 Oct 2020Complaint
16 Oct 2020Complaint
Found that the diaper-change delay was due to staff being busy, with one resident requiring two-person assist and changes performed on a schedule. Found that meals were nutritious and varied; there was no eviction threat—staff explained a potential transfer to a higher level of care if needed—and there was no smoking or odor observed inside the premises.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Abbey Road Villa. The information above has not been verified or approved by the owner or operator. For exact information, please contact Abbey Road Villa directly. There is no cost for this service. We are compensated by the community you select.
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