Pricing ranges from
    $4,716 – 5,659/month

    Jackie's Hideaway A

    5925 Donna Ave, Tarzana, CA 91356
    • Assisted Living
    • Memory Care

    Small clean compassionate memory care

    I visited this small, beautiful two-home community and would recommend it. Private rooms/baths, bright cheery spaces, clean facilities, great food, a pleasant backyard and pet care stood out, and the long-tenured, warm, knowledgeable staff provided attentive, compassionate Alzheimer- and hospice-relevant care with excellent communication - residents are well cared for and social.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.50·(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • small home setting (about six residents)
    • pet-friendly; cares well for dogs
    • backyard and attractive outdoor space
    • private rooms with private baths
    • beautiful, bright, cheery property
    • clean facilities
    • professional, warm, caring staff
    • knowledgeable caregivers with long tenure
    • very good / appealing food (pleasant-smelling meals)
    • opportunities for socialization and making friends
    • very nice accommodations
    • positive recommendations from visitors

    Cons

    • little to no activities / zero structured programming
    • lack of staff engagement in activities
    • uncertainty or limited availability for dementia-specific care
    • some operational areas 'still working on' or needing improvement
    • a few visitors reconsidered after their visit

    Summary of reviews

    Overall sentiment across the reviews is largely positive about the home's atmosphere, physical accommodations, and direct caregiving, but there are notable and recurring concerns about social programming and dementia-specific services. Multiple reviews highlight the facility's small, home-like scale (noted as roughly six residents), which supports close, personal attention. The property is repeatedly described as beautiful, bright, cheery, and clean, with private rooms and private baths that reviewers appreciate. Outdoor amenities such as a backyard and pet-friendly practices (explicitly mentioning that staff take good care of a dog) contribute to the welcoming, home-like impression.

    Care quality and staff performance are strong themes on the positive side. Reviewers consistently describe the staff as professional, warm, caring, and knowledgeable. The presence of long-tenured caregivers is called out specifically, which suggests continuity of care and familiarity with residents' needs. Multiple reviewers state that the residents receive good care and that they would recommend the facility, indicating overall satisfaction with day-to-day caregiving and supervision.

    Dining and accommodations receive favorable comments. Food is characterized as very good or appealing, with at least one reviewer noting that the meals smell good—an indicator of quality and appetizing presentation. Accommodations are described as very nice, and the combination of private rooms, private baths, and a bright environment reinforces the sense of dignity and comfort for residents.

    The clearest and most consistent concerns relate to activities and engagement. Several reviews explicitly state there are zero activities or point to a lack of engagement by staff in providing programs or stimulation. This absence of structured social and recreational programming stands out against the otherwise positive remarks about the environment and caregiving, and it could affect residents’ quality of life, especially for those who would benefit from regular group activities or cognitive and social stimulation.

    Another recurring concern is uncertainty around dementia-specific services. At least one reviewer expressed doubt or lack of clarity about whether the home can accommodate residents with dementia, and another mentioned "still working on some things," which suggests there may be operational or service gaps being addressed. A small number of visitors reported they were reconsidering placement after visiting, reflecting that while many aspects are strong, the combination of limited activities and uncertain dementia care capacity can influence decision-making.

    In summary, the facility appears to offer a warm, clean, and intimate living environment with attentive and experienced caregivers, good meals, and comfortable private accommodations. These strengths generate positive recommendations and satisfaction regarding direct care. However, prospective residents and families should weigh these positives against the documented shortcomings: a lack of organized activities and unclear availability of dementia-specific care. Those priorities will be particularly important for residents who need regular engagement or specialized cognitive care. If activities programming and dementia services are critical, potential applicants should seek clarification from management about current offerings and any planned improvements before making a final decision.

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    Location

    Map showing location of Jackie's Hideaway A

    Jackie's Hideaway A is located at 5925 Donna Ave, Tarzana, CA, 91356.

    About Jackie's Hideaway A

    Jackie's Hideaway A sits in a peaceful Tarzana neighborhood, offering a small, family-owned setting on half an acre filled with gardens, flowers, and fruit trees, and you'll see that it's quiet and secure with lots of shady spots for relaxing outdoors, plenty of walking paths, patios, and level parking for easy access, which anyone can appreciate when getting in and out of the house isn't so easy anymore. Each resident here gets a private bedroom and their own bath, with modern features like single-level marble showers, wheelchair accessible bathrooms, hospital beds when prescribed, and all the safety measures you'd expect, including fire alarms, smoke detectors, emergency call buttons, locked medicine cabinets, and door alarms. The community's licensed for six people at a time, so staff know everyone's needs, and the caregivers-who all have at least fifteen years experience-help with daily living tasks like bathing, grooming, dressing, bathroom help, and laundry, and even offer manicures, pedicures, and a mobile stylist. Every day you get three meals adapted for people with diabetes or high blood pressure and snacks in between, so everyone stays nourished and well-taken care of, especially with memory care services and a whole schedule of activities-like art therapy, music, pet therapy, movie nights, group games, exercise classes, and trips into the community for faith services or doctor visits, all coordinated by the activity director and staff.

    Jackie's Hideaway A specializes in memory care for people with dementia or Alzheimer's, and the home is secured to keep people from wandering off, using things like security bracelets with alarms, computer systems to alert staff if someone tries to wander into an unsafe place, locked gates, and 24-hour awake staff including nurses and visiting professionals like dentists, podiatrists, and therapists, so someone's always available if a resident needs total assistance with mobility or even two-person help to transfer from bed to wheelchair. Residents can stay even as care needs increase, from managing medications-including insulin shots-to handling incontinence and more advanced conditions like Parkinson's, stroke, cancer, or hospice status. The caregivers follow strict California licensing guidelines, with regular nurse visits and close oversight, and the community welcomes those with difficult behaviors that sometimes come with dementia.

    Residents can bring a cat or dog, use the reading room, visit the hairdresser or wellness room, and join in daily activities. The houses themselves are fully licensed, set up for both ambulatory and non-ambulatory residents, and always supervised day and night by compassionate caregivers who know how to help seniors maintain independence and self-esteem. Jackie's Hideaway A has served families for over 21 years and keeps its commitment to respectful, individualized care rooted in simple routines and strong safety. The neighborhood's close to parks, the pharmacy, and restaurants, making outings easy, and the home's peaceful and friendly feel aims to keep people comfortable, safe, and as active as they want to be.

    People often ask...

    Jackie's Hideaway A offers competitive pricing, with rates starting at a cost of $4,716 per month.

    Jackie's Hideaway A offers assisted living, memory care, and board and care.

    There are 11 photos of Jackie's Hideaway A on Mirador.

    The full address for this community is 5925 Donna Ave, Tarzana, CA 91356.

    No, Jackie's Hideaway A does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197609340
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeNORMANDY HOME INC
    EffectiveSeptember 18th, 2017
    View the official license record

    Inspection Reports

    5

    Reports

    2

    Type A Citations

    0

    Type B Citations

    1

    Complaints

    5

    Years

    17 Sept 2025Inspection
    Observed adequate supplies, functioning safety features, and proper documentation; no immediate health or safety hazards identified.
    27 Sept 2024Inspection
    Identified safety concerns such as exit doors and gates being unlocked and water at 118.2°F, but no immediate health or safety hazards were observed.
    20 Sept 2022Inspection
    Observed safety systems functioned and medications were secured. Food storage was proper and no deficiencies were found.
    17 May 2022Complaint
    Investigated an incident where a resident sustained an unexplained fracture and staff did not obtain timely medical care.
    • Type A87464
    • Type A87465(a)(1)(2)(1)
    19 Aug 2021Inspection
    Found no active or past COVID-19 cases among residents or staff, and all individuals were vaccinated.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Jackie's Hideaway A. The information above has not been verified or approved by the owner or operator. For exact information, please contact Jackie's Hideaway A directly. There is no cost for this service. We are compensated by the community you select.

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