Pacifica Senior Living Union City

    33883 Alvarado Niles Rd, Union City, CA 94587
    • Assisted Living

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    Location

    Map showing location of Pacifica Senior Living Union City

    Pacifica Senior Living Union City is located at 33883 Alvarado Niles Rd, Union City, CA, 94587.

    People often ask...

    Pacifica Senior Living Union City offers assisted living.

    The full address for this community is 33883 Alvarado Niles Rd, Union City, CA 94587.

    No, Pacifica Senior Living Union City does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number019200509
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity110 residents
    LicenseePACIFICA UNION CITY LLC; UNION CITY MGR LLC
    EffectiveJuly 1st, 2014
    View the official license record

    Inspection Reports

    48

    Reports

    14

    Type A Citations

    23

    Type B Citations

    24

    Complaints

    7

    Years

    14 Apr 2026Complaint
    Investigated an allegation that staff failed to provide proper care and supervision to a resident with suicidal ideation and failed to accord privacy; interviews indicated care and privacy were maintained.
    09 Apr 2026Complaint
    Investigated the allegation that staff did not ensure residents were provided with activities. Observed scheduled activities were available and staff offered participation, with residents free to choose.
    14 Jul 2025Inspection
    Identified unsafe storage of an unlocked topical cream in a resident’s room, improper storage and labeling of food, and missing updated medical assessments for residents.
    • Type A87309(a)
    • Type B87555(b)(8)
    • Type B87463(h)
    14 Jul 2025Complaint
    Investigated allegations about medication management, staff training, supervision after a fall, and overnight staffing; reviewed medical and staffing records and interviews and found insufficient evidence to support these claims.
    29 May 2025Complaint
    Investigated five allegations related to death timing, bathing, clothing, and medication management. Found no evidence to support the allegations.
    24 Apr 2025Complaint
    Investigated allegations that a resident sustained unexplained bruising, pendants were not provided, and there was no administrator during hours. All three allegations were closed as unsubstantiated.
    16 Jan 2025Complaint
    Investigated a complaint alleging issues with call-button response time, food availability, resident dignity, retaliation, nutrition, staffing, billing, and diet adherence. Interviews and records showed no evidence that the violations occurred.
    09 Jan 2025Inspection
    Investigated a complaint about delaying necessary medical attention for a resident and failing to contact medical staff promptly.
    • Type A87465(a)(2)
    09 Jan 2025Complaint
    Investigated two allegations about a resident’s lithium overdose and dehydration; findings showed no preponderance of evidence to prove violations.
    09 Dec 2024Complaint
    Investigated an allegation that charges were billed for services not provided. Found no conclusive evidence to prove or disprove the allegation.
    06 Dec 2024Complaint
    Investigated a complaint alleging injury-notification issues and several care concerns. Findings indicated a failure to notify the resident's authorized person of an injury, while other allegations did not lead to evidence of violations.
    • Type B87211(a)(1)(a)
    21 Oct 2024Inspection
    Identified a change to the plan of operation was made without approval, including advertising for 55+ independent renters and potential co-mingling with licensed residents that could affect safety.
    • Type B87208
    01 Oct 2024Inspection
    Observed an elopement incident where a resident walked away and was later found near a senior center.
    01 Oct 2024Inspection
    Identified an outstanding balance of 7,321.67 leading to a 30-day eviction notice; no deficiencies noted.
    23 Aug 2024Complaint
    Found that a resident was charged for level 3 care for dates after 11/10/2022, although an assessment dated 11/10/2022 showed level 1 care. This raised concerns about charges for services not rendered.
    • Type B87468.2(a)
    31 Jul 2024Complaint
    Investigated sexual abuse allegation; there was not a preponderance of evidence to prove or disprove its occurrence.
    25 Jul 2024Inspection
    Identified that all five staff lacked current first aid and CPR on file.
    • Type B1569.618(c)(3)
    25 Jul 2024Inspection
    Identified that residents in memory care were locked inside their rooms during breakfast. This related to the protection of personal rights of residents.
    • Type A87468.1(a)(6)
    25 Jul 2024Inspection
    Identified that a resident eloped when a gate was not locked and staff did not notice. Found that there was no auditory device or staff alert to monitor exits.
    • Type B87705(j)
    17 Jun 2024Inspection
    Issued an immediate exclusion order for a staff member; the executive director said the staff member hadn't been there since May 16, 2024 and was terminated.
    27 Jan 2024Inspection
    Identified unsecured disinfectants and unavailable staff records during the review.
    • Type A87309(a)
    • Type B87412(a)
    11 Dec 2023Complaint
    Identified mold in multiple resident apartments and noted safety concerns in living conditions.
    • Type B87303(a)
    06 Dec 2023Inspection
    Observed a case management visit about an incident; reviewed physician's reports, needs and services plan, and hospital discharge papers, and interviewed staff and resident; no deficiency was noted.
    28 Nov 2023Inspection
    Investigated a priority complaint and found that death and incident reports were not submitted within seven days.
    • Type B87211(a)(1)(A)
    • Type B87211(a)(1)(D)
    28 Nov 2023Complaint
    Identified that emergency binder records for three residents were missing or incomplete.
    • Type B87506(a)
    23 Oct 2023Complaint
    Investigated an allegation that staff consumed alcohol while on duty; the incident occurred. A separate allegation that residents did not receive adequate care due to staff drinking had insufficient evidence to prove.
    • Type B87468.2(a)(4)
    04 Oct 2023Inspection
    Observed pesticides and other toxic substances stored in the kitchen area and readily perishable foods stored without covered containers, posing health and safety risks.
    20 Jul 2023Complaint
    Investigated the allegation that staff did not safeguard a resident's personal belongings; evidence did not establish staff responsibility for the lost or damaged eyeglasses.
    19 Jul 2023Inspection
    Identified that a resident with dementia wandered away on 5/23/2022 and the incident was not reported to the licensing agency.
    • Type B87211(a)(D)
    19 Jul 2023Complaint
    Investigated the allegation that a resident wandered away from the building and the allegation that staff mismanaged the resident's medication. Documentation and records were reviewed to assess these concerns.
    • Type A1569.269(a)(10)(a)
    • Type B87465(a)(4)
    04 May 2023Inspection
    Identified a history of failing to seek timely medical care that resulted in an amputation, and noted a civil penalty for serious bodily injury issued in 2023.
    • Type A87465(a)(1)
    04 May 2023Complaint
    Investigated the allegation that a resident developed pressure injuries while receiving care. Records indicated the resident sustained a Stage 2 pressure injury on the left posterior thigh and a Stage 1 pressure injury on the coccyx.
    • Type A1569.269(a)(6)
    04 May 2023Complaint
    Investigated allegations that a resident was left in soiled clothing and that personal needs and meal temperatures were not properly addressed. Interviews indicated care was provided and there was no preponderance of evidence to support the allegations.
    01 May 2023Complaint
    Investigated a complaint about delays in responding to resident call lights. Records showed multiple instances of 30-minute or longer responses.
    • Type B87468.2(a)(4)
    13 Feb 2023Inspection
    Observed hot water temperature below the required 105–120°F range and medications left unlocked, creating safety risks for residents.
    • Type A87303(e)(2)
    • Type A87465(h)(1)(B)
    02 Feb 2023Complaint
    Identified a resident with stage 2 coccyx and stage 1 right hip pressure injuries. Found that a prescribed medication was not administered as ordered.
    • Type A1569.269(a)(10)
    • Type A87465(a)(5)
    08 Dec 2022Inspection
    Identified that a staff member worked without criminal record clearance, resulting in an immediate civil penalty.
    • Type A87355(a)
    26 May 2022Inspection
    Identified that a resident with dementia eloped from the memory care unit after door alarms failed, was missing for about two hours, and was found on the street.
    • Type A87705(b)(2)
    28 Apr 2022Complaint
    Identified concerns about incontinence odor in a resident's room, shower assistance, and equipment cleanliness; one allegation was supported while others were unsubstantiated.
    • Type B87625(b)(3)(b)
    • Type B87611
    28 Apr 2022Inspection
    Identified a concern that a resident did not receive assistance with brushing teeth. Interviews with staff indicated the resident was ambulatory and independent in most daily living activities, needing only reminders, and no deficiency was found.
    17 Feb 2022Complaint
    Investigated allegation that a copy of the care plan was not provided to the authorized representative.
    • Type B87468.2(a)(19)
    17 Feb 2022Inspection
    Identified an outdated medical assessment for a resident and failures to report a COVID-19 positive case and the related death as required.
    • Type B87705(c)(5)
    • Type B87211(a)(1)
    16 Aug 2021Inspection
    Identified safety deficiencies: a resident wandered away from the premises and a memory care unit with a low-audible delayed egress door.
    • Type A87468
    30 Jun 2021Inspection
    Observed infection-control measures at the site, including entry screening, PPE use, posted hygiene and distancing guidance, and ample food and PPE supplies; no deficiencies were cited.
    05 Feb 2021Inspection
    Identified an allegation regarding incident reporting and needs and services planning for a resident, and requested the Physician's Report, Needs and Services Plan, and incident reports for January and February 2021.
    23 Nov 2020Complaint
    Investigated allegations that staff did not respond to a resident's call button promptly, did not assist with toileting promptly, and did not feed a resident on time.
    • Type B80078(a)
    • Type B80072(a)(3)
    20 Oct 2020Inspection
    Identified a reported fall involving a resident and conducted a televisit with the administrator and resident services director. Noted no window screen at the fall site, reviewed medical and mental health records, and learned the resident remains hospitalized.
    18 Oct 2019Complaint
    Confirmed that the location did not provide grievance forms as required, but no evidence was found for other alleged violations.

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    Mirador Living is not affiliated with the owner or operator(s) of Pacifica Senior Living Union City. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pacifica Senior Living Union City directly. There is no cost for this service. We are compensated by the community you select.

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