I'm very pleased with the compassionate, communicative staff - caregivers like Tasha and strong leadership from Jamie made my loved one's transition smooth. The home-like cottages, sunny enclosed courtyard, clean rooms, engaging activities (drumming, happy hours, hot cocoa bar) and improved meals give me real peace of mind. Management is responsive, family communication is clear, and overall it's a welcoming, safe place I'd recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.80·(122)
Overall rating
5
4
3
2
1
Care
4.7
Staff
4.8
Meals
4.1
Amenities
4.5
Value
3.5
Pros
Compassionate, attentive caregiving staff
Memory-care–focused, small cottage/home-like layout
Enclosed courtyard and large outdoor spaces
Engaging activities and regular entertainment
On-site meal preparation with available snacks
Personalized attention and staff familiarity with residents
24/7 clinical coverage and caring med techs
Clean, well-maintained common areas and rooms
Accessible single-level cottages and private units
Frequent music and social programming
Assistance with transitions and move-in support
Visible staff presence and hands-on caregiving
Varied therapeutic and recreational offerings (drumming, gardening, pet programs)
Cons
Inconsistent staffing levels and high turnover
Management instability and leadership changes
Gaps in family communication and operational follow-through
Variable meal quality and dining consistency
Reduced or inconsistent program availability during staffing shortfalls
Move-in and unit-preparation process weaknesses
Gaps in incident-policy clarity and clinical-incident response
Safety-process shortcomings (exterior/interior door and fall-prevention practices)
Laundry scheduling and clothing-label durability issues
Regulatory complaints and allegations regarding medication management
Occasional billing and administrative professionalism concerns
Summary of reviews
Pacifica Vacaville Memory Care is frequently described as a homelike, memory-care–focused community organized around small cottages and a large enclosed courtyard. The layout and outdoor spaces are repeatedly cited as strengths: single-level cottages, natural light, accessible walking paths and visible common areas create a setting that families find reassuring. Many reviewers highlight a welcoming atmosphere and hands-on staff presence that contributes to residents’ social engagement.
Care quality and staffing receive mixed but generally positive comments. Numerous accounts praise attentive caregivers, experienced med techs, 24/7 nursing coverage, and staff who know residents by name; several families described improvements in weight, mood, or overall well‑being following admission. At the same time, staffing reliability and turnover are recurring operational concerns. Reviewers report periods of reduced staffing, which have been associated with less program availability and occasional delays in services. There are also mentions of leadership changes and management instability that have affected consistency in day‑to‑day operations.
Dining and activities are important features of the community. Many reviewers compliment the on‑site kitchen, an experienced chef, and an ample variety of meals and snacks; themed events, music, happy hours, and activity clubs are common and often well received. However, dining experience appears inconsistent — while some describe appetizing, home‑cooked meals, others note limited taste or dissatisfaction with meal quality. Activity programming is generally strong but reviewers indicate it can be curtailed when staffing is thin.
The physical facility is frequently described as clean, comfortable, and well organized. Cottages and private rooms are characterized as cozy and appropriately sized for memory care, and numerous accounts appreciate the secure courtyard and outdoor access. Operational issues do appear: move‑in preparation has occasionally been incomplete, with requests for quicker housekeeping or double‑checks of units; laundry timing and clothing‑label durability have also been noted as inconveniences.
Management and operational patterns merit attention from prospective families. Multiple reviewers cited management turnover, licensing or regulatory complaints, and uneven communication or follow‑through from administrative staff. There are also specific safety and process concerns — for example, doors being propped open and requests for improved sightlines or motion detection — and reviewers asked for clearer incident‑response policies. Serious process-level issues were raised as well, including regulatory complaints and isolated allegations around medication management; these items suggest asking about recent regulatory history, staffing ratios, and clinical oversight during a tour.
In summary, Pacifica Vacaville offers a memory-care–centered, cottage-style environment with strong social programming, visible caregiving staff, and attractive outdoor spaces. Strengths include personalized attention, a home‑like setting, and active engagement opportunities. Areas to probe further before placement are staffing stability and turnover, management continuity, consistency in meal quality and programming, move‑in/unit readiness procedures, laundry and clothing handling practices, safety protocols (especially door and fall‑prevention processes), and clinical oversight including medication management and incident-response policies. Prospective families should request up‑to‑date staffing ratios, recent inspection or licensing history, sample menus, and examples of incident and family‑communication protocols to assess current operational stability.
Reviews written on Mirador
We have no reviews to show about Vacaville Memory Care.
Help other families by writing a review about your experience with this community.
Location
Vacaville Memory Care is located at 431 Nut Tree Rd, Vacaville, CA, 95687.
About Vacaville Memory Care
Vacaville Memory Care specializes in helping seniors with memory problems like Alzheimer's and dementia, and they use the Daily 7 program every day, which means residents get support through things like physical activities, music, social time, cognitive exercises, reminiscing, spiritual activities, and outdoor time, and you'll notice people out in secure courtyards with hand rails for safety, the cottages themselves either being one or two bedrooms meant to help with independence while still keeping everyone supported, and the apartments come in different options such as studios or semi-private rooms, each one generally furnished with a twin bed, dresser, and a small sink or wash area. The setting feels familiar and homey, with plenty of natural gathering spots like cozy lounges, a fireplace, a library, inviting common rooms, and walking paths in a landscaped, safe courtyard, and you'll see the whole place is pet-friendly though there are specific rules about that. Staff at Vacaville Memory Care get ongoing training in how to support those with memory loss, there's always a licensed vocational nurse (LVN) on site, and specialized memory care workers called medication care managers and medication technicians who help with daily medication and health needs, and besides that, visiting therapists come regularly to offer speech, occupational, physical, or podiatry services.
Vacaville Memory Care is licensed by the state-license number 486803645-and offers support for adults 55 and over, specifically those dealing with dementia or other kinds of cognitive issues, and they do things like complimentary weekly housekeeping and laundry, complimentary rides to doctors or local outings, and help with all basic daily activities. Dining is a big part of life, and meals are made by an experienced culinary team, with attention paid to special dietary needs, and the food's won awards for being both nutritious and tasty, so it gets a lot of positive feedback. Extra amenities include Wi-Fi, handicap accessibility, an onsite beauty salon and barber shop with a caring beautician, a library, monthly family events, and devotional services open to all faiths. The activities calendar includes wellness classes, gardening, animal-assisted therapy, outings, and both indoor and outdoor group events, with a few folks mentioning they'd like to see more exercise options like chair yoga or seated Zumba.
The community's reviewed as helpful and understanding, especially during stressful move-ins or changes, and people mention the staff as friendly, compassionate, and focused on treating everyone like family, and that goes along with their philosophy of being a joyful, friendly, and safe community. The facility's received awards like Best of Senior Living, Best of Senior Living All Star, and Best Meals and Dining, plus it's a verified partner with its license checked twice a year. Safety's emphasized with secured buildings and monitored outdoor areas to reduce any wandering or confusion, while the environment itself aims to balance support, structure, and the feeling of being at home. Vacaville Memory Care also provides career opportunities for its team, offering benefits like paid time off, discounted meals, health insurance, and retirement planning, and there's room for professional growth.
Family members are encouraged to visit often, and there are regular staff introduction events and monthly gatherings so everyone can feel connected. Vacaville Memory Care mainly focuses on memory care and respite care for residents and is careful about helping people keep some independence while staying safe, thanks to their specialized layouts and trained staff available 24/7.
Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.
Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.
The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.
Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.
People often ask...
Vacaville Memory Care offers competitive pricing, with rates starting at a cost of $6,850 per month.
Vacaville Memory Care offers assisted living and memory care.
There are 25 photos of Vacaville Memory Care on Mirador.
The full address for this community is 431 Nut Tree Rd, Vacaville, CA 95687.
No, Vacaville Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies. An ongoing complaint about lack of staff supervision was noted and is under investigation.
09 Apr 2026Inspection
09 Apr 2026Inspection
Identified neglect that led to unstageable pressure injuries requiring hospitalization and surgery, resulting in a $10,000 civil penalty.
Type A87466
30 Mar 2026Complaint
30 Mar 2026Complaint
Found that a staff member used physical force against a resident, including tackling from behind and punching, and that residents were not adequately protected from abuse.
Type B87468.1(a)(3)
30 Mar 2026Complaint
30 Mar 2026Complaint
Investigated an allegation that staff did not provide adequate supervision of a resident who attempted to exit the building. Findings showed staff maintained visual contact, followed established protocols, and promptly involved emergency responders when needed.
19 Mar 2026Inspection
19 Mar 2026Inspection
Concluded that no licensing citations were issued during the visit.
11 Mar 2026Complaint
11 Mar 2026Complaint
Investigated nine complaints about resident care, medications, records, belongings, cleanliness, odors, and activities; evidence did not support the claims.
11 Feb 2026Complaint
11 Feb 2026Complaint
Investigated a complaint that residents and their families were not notified about a change in ownership and about financial distress. The review found that notices for the ownership change were not provided and that the financial distress issue was not proven at this time.
Type B87208(a)
29 Jan 2026Complaint
29 Jan 2026Complaint
Investigated the allegation that a resident's special diet was not followed and the allegation that drinking containers were not kept clean and sanitary.
Type B87555(b)(29)
14 Jan 2026Inspection
14 Jan 2026Inspection
Investigated an allegation that a staff member sexually abused a resident during incontinence care; no deficiencies were cited.
14 Jan 2026Inspection
14 Jan 2026Inspection
Identified concerns about resident supervision, infection control, incontinence care, and changes in management; related investigations were ongoing.
14 Jan 2026Complaint
14 Jan 2026Complaint
Investigated allegations that staff did not follow a resident's care plan when assisting with ADLs and violated a resident's personal rights.
11 Dec 2025Complaint
11 Dec 2025Complaint
Investigated an allegation that infection control was not followed; found no evidence of improper isolation or ongoing outbreak and noted appropriate precautions were in place.
12 Nov 2025Inspection
12 Nov 2025Inspection
Observed adequate staffing and safety measures with sufficient supplies; a technical violation was noted for missing health screenings and TB test results for some staff, and emergency planning documents were reviewed.
12 Sept 2025Complaint
12 Sept 2025Complaint
Identified a problem with incontinence care for a resident, and noted staffing concerns that lacked sufficient evidence.
Type A87468.2(a)(4)
12 Sept 2025Complaint
12 Sept 2025Complaint
Investigated allegations that resident incontinence care was not being met and staff did not follow care plans. Interviews indicated mixed findings with some concerns about task completion, but no clear evidence that residents were left unattended.
12 Sept 2025Inspection
12 Sept 2025Inspection
Investigated an abuse allegation through a case-management visit and performed safety and wellness checks; no deficiencies were cited.
12 Sept 2025Complaint
12 Sept 2025Complaint
Investigated allegations that staff neglected residents, groomed male residents' private areas, and left residents unattended; interviews did not provide evidence to support these claims.
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated the allegation that staff were not mitigating the spread of infectious outbreaks. Investigators found gaps in infection control practices, including inconsistent PPE use and reliance on hospice teams for scabies management.
Type A87470(b)
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated an allegation that staff did not maintain safe, sanitary and good repair conditions. Observed bathrooms clean on visits but several fixtures were in disrepair, including a missing paper towel dispenser, broken toilet paper holder, out-of-order toilet, broken soap dispenser, and a clogged utility sink.
Type B87303(a)
23 Jul 2025Inspection
23 Jul 2025Inspection
Identified ongoing concerns from prior complaints, including neglect causing pressure injuries, supervision gaps, infection control issues, reporting requirements, and changes to management without notification; observed that all emergency exits were unobstructed during the follow-up review.
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated the allegation that infection control was not followed; evidence showed infection control protocols, cleaning, and staff training were in place.
11 Jul 2025Complaint
11 Jul 2025Complaint
Identified staff failures to supply residents with toiletries and to administer medications as prescribed.
Type A87465(a)(4)
Type B87307(a)(3)(D)
11 Jul 2025Complaint
11 Jul 2025Complaint
Investigated the allegation that there was insufficient staffing to intervene during a resident-on-resident assault, which resulted in an eye injury to one resident.
04 Jun 2025Complaint
04 Jun 2025Complaint
Investigated the allegation that staff did not maintain a comfortable temperature. Observed all five houses at comfortable temperatures and residents not in distress.
31 May 2025Inspection
31 May 2025Inspection
Found one building's central air conditioning was not working, while other areas remained cool and residents appeared comfortable.
06 May 2025Inspection
06 May 2025Inspection
Identified an incident in which a staff member reportedly made open-hand contact with a resident's cheek on 04/14/2025; the staff member involved was no longer employed, and no deficiencies were cited.
23 Apr 2025Inspection
23 Apr 2025Inspection
Identified that revised admissions agreements were not submitted for review and approval.
Type B87208(a)
Type B87209(a)
23 Apr 2025Complaint
23 Apr 2025Complaint
Found that a staff member posted resident photos online without consent, staffing levels were insufficient to meet residents’ needs, an exit door was obstructed, and some staff lacked training to meet residents’ care needs.
Type A87411(a)
Type A87468.2(a)(1)
Type A87202(a)
23 Apr 2025Complaint
23 Apr 2025Complaint
Investigated a complaint that an admission agreement was unlawful; the allegation was found unfounded.
23 Apr 2025Complaint
23 Apr 2025Complaint
Investigated a complaint alleging staff did not meet residents' hygiene needs. Observations and interviews showed residents were clean and presentable with no strong odors observed.
14 Apr 2025Inspection
14 Apr 2025Inspection
Identified late incident/death reporting. Three reports were submitted after the seven-day deadline for incidents on 03/17/2025 and 03/24/2025.
Type B87211(a)(1)
14 Apr 2025Inspection
14 Apr 2025Inspection
Investigated bankruptcy-related matters and management changes, noting lawsuits mentioned in media but no financial impact on residents or properties.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated a complaint about incontinence care and staff supervision, and found concerns about how health changes and wounds were observed and addressed, posing safety risks to residents.
Type A87466
Type A87468.6
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated a complaint that an adult forced a resident to eat and found no preponderance of evidence to prove the allegation.
04 Feb 2025Complaint
04 Feb 2025Complaint
Investigated an allegation that staff did not follow infection control protocols. Evidence showed PPE was not properly doffed, discarded, stored, or removed during an active Covid-19 case.
Type A87470(b)(2)
03 Jan 2025Complaint
03 Jan 2025Complaint
Investigated the allegation that staff handled residents in a rough manner. Found the allegation to be supported.
Type A87468.1(a)(1)
03 Jan 2025Complaint
03 Jan 2025Complaint
Identified that staff did not ensure residents' incontinence care needs were met.
Type A87468.2(a)(4)
03 Jan 2025Complaint
03 Jan 2025Complaint
Investigated neglect resulting in a pressure injury after a resident's wound went unobserved and under-documented, prompting medical escalation.
Type A87466
03 Jan 2025Complaint
03 Jan 2025Complaint
Investigated allegation that the Activities Director spoke Spanish to residents who do not understand Spanish and made them uncomfortable; interviews showed staff speak both languages and use English for large groups.
03 Jan 2025Complaint
03 Jan 2025Complaint
Investigated an allegation that staff posted residents on social media; interviews and documentation showed consent for photography and social media use, and posts were related to events. No evidence supported the allegation.
05 Nov 2024Inspection
05 Nov 2024Inspection
Observed several compliance issues related to resident safety and care. Hot water temperatures at several sinks exceeded the required range; medications were not centrally stored for some residents; staff training was incomplete; and one resident did not have an updated physician's report.
Type A87411(c)(1)
Type A87705(c)(5)
Type B1569.625(b)(2)
Type B87465(h)
Type B87303(e)(2)
17 Oct 2024Inspection
17 Oct 2024Inspection
Found that a staff member did not have the required fingerprint clearance or association to the site.
Type A1569.17(c)(1)(A)
11 Sept 2024Inspection
11 Sept 2024Inspection
Found that locks kept toxins inaccessible to residents and staff training was in place; no deficiencies were cited.
26 Aug 2024Inspection
26 Aug 2024Inspection
Identified that a resident ingested dish soap after accessing the kitchen because toxic substances were accessible to a person with dementia.
Type A87705(f)
26 Apr 2024Complaint
26 Apr 2024Complaint
Found that an unwitnessed resident fall was not properly reported to licensing and other required parties, and that the resident did receive medical attention after the incident.
Type B87211(a)(1)
26 Apr 2024Inspection
26 Apr 2024Inspection
Identified that a resident was left unsupervised in the courtyard, resulting in an unwitnessed fall with injuries. A civil penalty was issued for a repeat violation.
Type A1569.269(a)(6)
13 Feb 2024Inspection
13 Feb 2024Inspection
Observed discussions about improving medication assistance and record keeping, updating laundry equipment, and a decision not to pursue Technical Support Services.
24 Jan 2024Complaint
24 Jan 2024Complaint
Identified neglect due to inadequate supervision of incontinence care that contributed to a pressure injury.
Type A1569.269
Type B1569.625(b)(2)
24 Jan 2024Complaint
24 Jan 2024Complaint
Found concerns about staff sleeping on duty and residents' clothing being shared due to soiled items awaiting cleaning, compromising supervision and safeguarding of belongings.
Type B87411(a)
Type B87217(b)
09 Jan 2024Complaint
09 Jan 2024Complaint
Investigated and found lack of supervision allowed a resident to sustain an injury after falling from a wheelchair when only one staff member was present.
Type A1569.269
09 Jan 2024Complaint
09 Jan 2024Complaint
Investigated allegation that staff did not follow infection control protocols. Found unsubstantiated.
20 Dec 2023Complaint
20 Dec 2023Complaint
Found that staff improperly administered medications, residents were left in soiled clothing or urine, and living areas were not kept clean or sanitary.
Type A87465(a)(4)
Type A87464(f)
Type B87465(i)
Type B87393(a)
Type B87303(a)
17 Nov 2023Complaint
17 Nov 2023Complaint
Investigated a complaint that staff did not ensure adequate lighting for residents; interviews and a tour found insufficient evidence to prove or disprove the allegation.
17 Nov 2023Complaint
17 Nov 2023Complaint
Investigated allegations that staff did not provide timely care and that medications were not given as prescribed; findings could not prove or disprove these allegations.
09 Nov 2023Inspection
09 Nov 2023Inspection
Observed a clean, well-maintained site with residents engaged in activities, safe kitchen and shower areas, and cheerful staff. No deficiencies were cited.
07 Nov 2023Inspection
07 Nov 2023Inspection
Observed safety measures, medication storage, and resident records during an annual required inspection. Conditions appeared to meet applicable regulations.
05 Jun 2023Inspection
05 Jun 2023Inspection
Found a medication error where a resident received the wrong medication, and a fall requiring hospitalization followed by transfer to a skilled nursing facility for rehabilitation; also noted a separate incident where a family member forcibly attempted to move a resident, with the resident later placed at a SNF for rehab.
Type A87465(a)(5)
28 Apr 2023Inspection
28 Apr 2023Inspection
Verified that the excluded staff member was not present, employed, or residing at the site.
10 Apr 2023Inspection
10 Apr 2023Inspection
Found no deficiencies during a case management incident review.
06 Feb 2023Complaint
06 Feb 2023Complaint
Investigated multiple complaints about care and reporting; interviews and records could not prove or disprove the concerns, and no clear violations were established.
19 Dec 2022Inspection
19 Dec 2022Inspection
Confirmed no deficiencies were observed during a case management-incident review.
09 Dec 2022Complaint
09 Dec 2022Complaint
Investigated the allegation that a resident's personal rights were violated. Based on interviews and observations, no evidence supported the claim.
08 Nov 2022Inspection
08 Nov 2022Inspection
Identified that a resident sustained a black eye from an unknown source and the incident wasn't reported to licensing.
Type B87211(a)(1)(D)
08 Nov 2022Complaint
08 Nov 2022Complaint
Investigated a complaint alleging care deficiencies, including unmet resident needs, possible neglect leading to hospitalization, and issues with medication administration and personal rights.
03 Nov 2022Complaint
03 Nov 2022Complaint
Identified insufficient staffing during shifts.
Type B87411(a)
24 Oct 2022Inspection
24 Oct 2022Inspection
Found no deficiencies during a required one-year inspection.
21 Oct 2022Inspection
21 Oct 2022Inspection
Identified that a resident's change of condition was not documented in the required physician's report and was not retained in the records.
Type B87458
Type B87506(b)(10)
21 Oct 2022Complaint
21 Oct 2022Complaint
Found that the allegations about staff not assisting with incontinence and hygiene were unsubstantiated.
05 Oct 2022Complaint
05 Oct 2022Complaint
Investigated the allegation that a resident's needs were not met; interviews and record reviews found insufficient evidence to support the allegation.
01 Sept 2022Complaint
01 Sept 2022Complaint
Investigated the allegation that a resident was assaulted by other residents, causing injury, and that injuries occurred due to lack of staffing or supervision.
11 Aug 2022Complaint
11 Aug 2022Complaint
Found no evidence to support the four allegations: not enough staff to meet residents' needs, odor, lack of activities, and delays in responding to requests for communication. Investigators reviewed records, interviewed staff and residents, and observed the setting.
11 Aug 2022Complaint
11 Aug 2022Complaint
Observed three allegations—mold, not maintained in good repair, and staff not providing bed linens—and found no evidence to support them.
06 Jul 2022Complaint
06 Jul 2022Complaint
Identified that staff did not have the required dementia-specific in-service training; records showed insufficient documented training hours.
Type B87707(a)(2)
06 Jul 2022Inspection
06 Jul 2022Inspection
Identified two incidents involving residents: staff separated them after an altercation and relocated them, and a resident left unassisted and was found nearby unharmed.
Type A1569.312(d)
06 Jul 2022Complaint
06 Jul 2022Complaint
Investigated a complaint alleging staff did not assist residents with incontinence, conditions were dirty and in disrepair, residents were left in the sun, staff did not follow physician orders, and medical care was not obtained. Found no evidence to support the allegations.
06 Jul 2022Complaint
06 Jul 2022Complaint
Investigated a complaint alleging staff left residents unattended, left residents soiled, made inappropriate comments, and pest issues; found no credible evidence to support the allegations.
06 Jul 2022Complaint
06 Jul 2022Complaint
Investigated allegations that staff handled a resident roughly, made inappropriate comments toward residents, and failed to provide privacy; investigators found no evidence to support or refute the allegations.
23 Jun 2022Inspection
23 Jun 2022Inspection
Investigated self-reported incidents involving residents, including a urinary tract infection and a fall with injury; no deficiencies were cited.
28 Apr 2022Inspection
28 Apr 2022Inspection
Investigated three resident-to-resident incidents with no injuries reported.
09 Feb 2022Inspection
09 Feb 2022Inspection
Observed that SIRs were submitted timely and positive COVID-19 cases were reported to licensing and local public health authorities; staffing and PPE were sufficient; no deficiencies were cited.
15 Oct 2021Inspection
15 Oct 2021Inspection
Found no deficiencies cited; infection control measures were in place and residents had access to activities and meals.
14 Oct 2021Inspection
14 Oct 2021Inspection
Identified aggressive incidents where one resident hit another, raising safety concerns. Noted that an related incident was not reported to the licensing agency within the required seven days.
Type A87468.1(a)(2)
Type B87211(a)(1)(d)
23 Sept 2021Inspection
23 Sept 2021Inspection
Identified that a resident left the premises without staff assistance by cutting a window screen and climbing out. Alarms did not alert staff, creating a potential risk to residents.
Type B1569.312(d)
01 Sept 2021Inspection
01 Sept 2021Inspection
Identified two self-reported incidents involving residents: aggression between two residents with no injuries observed, and bruising observed on another resident; no deficiencies were cited.
26 May 2021Complaint
26 May 2021Complaint
Identified a failure to maintain a clean and sanitary environment, with a resident’s clothing soiled with urine and feces in the room. Also found two staff not wearing face coverings while assisting residents.
Type A87468.1
Type B87303(a)
31 Jan 2020Inspection
31 Jan 2020Inspection
Confirmed individuals were not employed or present at the facility during the visit. No deficiencies were found.
17 Dec 2019Complaint
17 Dec 2019Complaint
Investigated allegations of inadequate staffing, poor food service, and staff misconduct. Found appropriate staffing, balanced menus, and no evidence of staff mistreatment. Allegations remained unsubstantiated.
Type A87468.1(a)(2)
Type B87211(a)(1)
19 Nov 2019Inspection
19 Nov 2019Inspection
Confirmed deficiencies in the facility's water temperature, emergency drill frequency, and fire extinguisher inspection date during an inspection of the premises with 72 residents diagnosed with dementia.
Type B1569.312(d)
08 Nov 2019Inspection
08 Nov 2019Inspection
Visited facility found in compliance with no deficiencies.
Type A87468.1
Type B87303(a)
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Vacaville Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Vacaville Memory Care directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.
