The Heart and Haven Homecare

    1442 Granada St, Vallejo, CA 94591
    • Assisted Living

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    Location

    Map showing location of The Heart and Haven Homecare

    The Heart and Haven Homecare is located at 1442 Granada St, Vallejo, CA, 94591.

    About The Heart and Haven Homecare

    The Heart and Haven Homecare sits in Vallejo, California, and offers a range of care options for older adults, calling itself a "Residential Care Elderly" provider, and you'll see it listed with names like Blissful Care Home Inc., Bright Life Care Home, Bright Life Care Home II, Bright Minds Residential Care, Bright Path Care Home, Brighton Care Home, and Buck Serenity Homes, with services from different licensees and owners throughout the San Francisco Bay Area and Northern Coastal California, and while it's unclaimed in directories and lacks BBB accreditation, folks will find several kinds of care there, from assisted living for help with daily activities like bathing, dressing, medication, meals, and housekeeping, to memory care for those with dementia or Alzheimer's that puts safety first and helps relieve anxiety, and even skilled nursing facilities for folks who need short-term 24-hour medical care or physical rehab after illness or surgery, and independent living for those who want an active retirement in a social setting, plus Continuing Care Retirement Communities for those looking to age in place with flexible care as needs change, and for those preferring a small-home setting there are board and care homes like Nena & Ray's Guest Home and Chenin Blanc Assisted Living that have 24-hour supervision and support several residents.

    You'll find homes and communities furnished for comfort with community dining rooms, telephones, laundry, transportation, housekeeping, walking paths, and peaceful gardens, with tailored meal plans including special diets like allergy or diabetes accommodations, community events, movie nights, and a focus on keeping folks safe with emergency alert systems and wheelchair access, and there's support for both ambulatory and non-ambulatory needs, so even residents needing transfers can get help, plus nursing teams working long shifts with on-site medical support, and for those who need it, certain facilities include on-site rooms for exams by doctors and nurses, and the whole approach at Heart and Haven Homecare tries to focus on home-based, compassionate, and personalized care, calling attention to their "Heart" and "Haven" approach.

    They have care homes usually with ten or fewer beds in neighborhood houses, striving for a home-like environment, emphasizing daily personal care, medication management, laundry, and keeping things as maintenance-free for residents as possible, and since every location and licensed operator might be a bit different, they recommend folks call to check for availability, but everywhere you'll find a strong effort at meeting each person's personal needs, whether it's board and care, skilled nursing, memory care, or just a peaceful, independent community to call home in later life.

    People often ask...

    The Heart and Haven Homecare offers assisted living and board and care.

    The full address for this community is 1442 Granada St, Vallejo, CA 94591.

    No, The Heart and Haven Homecare does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number486803987
    StatusClosed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeHEART AND HAVEN HOMECARE LLC, THE
    EffectiveNovember 17th, 2021
    View the official license record

    Inspection Reports

    30

    Reports

    22

    Type A Citations

    22

    Type B Citations

    8

    Complaints

    7

    Years

    16 Sept 2025Inspection
    Observed that the licensee requested to surrender the license and close operations; all residents had been moved and the building appeared vacant.
    11 Aug 2025Inspection
    Identified that a prior citation was cleared after evidence of compliance.
    29 Jul 2025Inspection
    Identified two licensing violations involving timely medical attention for residents and resident rights, with civil penalties issued and later withdrawn.
    • Type A87465(g)
    • Type B1569.269(6)
    18 Jul 2025Inspection
    Observed that a resident requiring two-person assist had only one staff member present. This created an immediate risk to health and personal rights.
    • Type A1569.269(a)(6)
    18 Jul 2025Complaint
    Investigated the allegation that staff did not seek timely medical care for a resident who was found unresponsive.
    • Type A87465(g)
    25 Jun 2025Inspection
    Identified concerns about emergency response and medication handling following a resident's unresponsive event on 06/16/2025.
    • Type A87465
    • Type A87469
    22 Nov 2024Inspection
    Identified deficiencies in staff training and resident care planning. One staff member did not have the required annual training, and three residents did not have annual appraisal needs and service plans.
    • Type B1569.625(b)(2)
    • Type B1569.626(a)
    • Type B1569.696(a)
    • Type B87463(c)
    30 Apr 2024Complaint
    Investigated whether the resident's needs were met; records showed the resident began refusing medications shortly before hospitalization and subsequently required inpatient care, and staff actions were appropriate, but evidence did not clearly prove or disprove the allegation.
    17 Nov 2023Inspection
    Observed six residents with two staff; infection control and safety measures were in place. No citations were issued.
    18 Nov 2022Inspection
    Observed infection control practices in place with PPE and posted reminders, and noted some maintenance needs for the backyard gate latch and the sliding door screen. No deficiencies were cited.
    09 May 2022Complaint
    Identified improper medication administration, untimely medication refills, and poor food quality.
    • Type A87465(a)(4)
    • Type A87555(a)
    14 Apr 2022Inspection
    Identified deficiencies in resident documentation, including missing pre-admission appraisals and unsigned admission agreements in two files. Also noted no evidence of CPR/first aid training and no activities observed for residents.
    • Type B87463(a)
    • Type B87507(c)
    22 Nov 2021Inspection
    Identified unsafe food storage and handling, including mold on produce and food left unrefrigerated, and failures to report a resident incident and oversee dietary practices. A civil penalty was assessed for repeated deficiencies within 12 months.
    • Type A87468(a)(5)
    • Type B87211(a)(1)
    • Type B87405(d)(1)
    09 Nov 2021Inspection
    Observed a fire clearance for six non-ambulatory residents and ongoing licensing steps for a change of ownership.
    09 Nov 2021Inspection
    Observed concerns about meal planning and food storage, and noted wheelchairs and a hospital bed mattress stored outside in the rain.
    19 Oct 2021Complaint
    Investigated complaints that resident rooms were malodorous, staff provided inadequate food service, and a resident lost significant weight.
    • Type A87555(b)(9)
    • Type B87625(b)(3)
    19 Oct 2021Inspection
    Observed safety and maintenance deficiencies, including medications and cleaning supplies accessible to residents with dementia, exit alarms not consistently activated, and various cleanliness and repair issues in hallways and the kitchen.
    • Type A87705(f)(2)
    • Type A87705(j)
    • Type B87303(a)
    19 Oct 2021Inspection
    Identified several corrections prior to licensure, including repairs to the kitchen sink cabinet and dining room screen. Cleaning of the kitchen cabinets, floor trims, and the main hallway bathroom were also needed, along with ensuring required postings and furnishings are in place.
    30 Sept 2021Complaint
    Identified that indoor temperatures were not consistently within required ranges and that food service was inadequate with limited variety and protein.
    • Type B87555(a)(b)
    • Type B87555(b)(5)
    22 Sept 2021Inspection
    Identified that pre-licensing was incomplete, with missing furnishings and postings and several maintenance items. Observed that safety features and required supplies were in place.
    09 Sept 2021Inspection
    Verified COMP II was completed with the applicant and administrator, confirming understanding of licensing requirements and that the LIC 809 form with a photo ID was obtained.
    28 Aug 2021Inspection
    Identified a missing LIC 602 medical assessment for a resident. A deficiency was cited.
    • Type B87458(a)
    13 Jul 2021Inspection
    Observed improvements in food service after a prior non-compliance issue, but training records and related documentation remained incomplete.
    29 Jun 2021Complaint
    Investigated a complaint about meals and medications. Found meals were often served cold and lacked variety, while residents’ statements about medication assistance were inconsistent.
    • Type A87468(a)(5)
    • Type B87555(b)(5)
    22 Jun 2021Inspection
    Observed unsecured prescription medication in a resident's bedroom, creating a safety risk.
    • Type A87465(h)(2)
    21 Apr 2021Inspection
    Identified concerns included residents' personal rights, medications not locked, general food service, training, maintenance and operation, and Covid-19 procedures, with outstanding POCs not resolved by the agreed date. No deficiencies were cited.
    05 Feb 2021Complaint
    Investigated a complaint alleging improper medication storage, unmet resident needs, unclean conditions, inadequate food service, and lack of clean linens.
    • Type A87465(h)(2)
    • Type A87465(a)(5)
    • Type A87555(b)(3)
    • Type A87555(a)
    • Type A1569.269(a)(6)
    • Type B87303(a)
    • Type B87307(a)(3)(c)
    • Type B87555(b)(3)
    • Type B87555(a)
    09 Dec 2020Inspection
    Identified health and safety concerns at the home during an unannounced visit, including three of seven alarms not activated, food not properly covered, and medications and razor blades left in residents’ rooms. Noted a resident in a wheelchair in the living room without pants, drafty windows with a broken pane, and numerous rusted or torn beds and outdoor items that needed removal.
    21 Jan 2020Inspection
    Identified deficiencies in the facility during an annual inspection. Required corrections and updated plans to be submitted within a specified timeframe.
    03 Oct 2019Complaint
    Confirmed inappropriate bed size for resident, but did not find evidence to support other allegations of neglect or poor cleanliness in the room.
    • Type A87465(h)(2)
    • Type A87465(a)(5)
    • Type B87303(a)
    • Type B87307(a)(3)
    • Type B87555(b)(3)
    • Type A1569.269(a)(6)
    • Type A87555(a)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Heart and Haven Homecare. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Heart and Haven Homecare directly. There is no cost for this service. We are compensated by the community you select.

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