Pricing ranges from
    $3,500 – 4,750/month

    Ivy Park at Walnut Creek

    2175 Ygnacio Valley Rd, Walnut Creek, CA, 94598
    4.5 · 70 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm staff, some inconsistent care

    I'm impressed by the warm, experienced staff, clean and well-maintained facility, good food and plenty of activities - caregivers often go out of their way and residents seem well cared for. That said, we saw inconsistent caregiving, spotty communication, missing/dirty clothing and occasional hygiene lapses; some memory-care areas felt gloomy and the cost is quite high. Overall it's a loving, resident-focused place worth considering, but visit at different times and confirm staffing and fit before you commit.

    Pricing

    $3,500+/moSemi-privateAssisted Living
    $4,750+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Cafe
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Family education and support services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.54 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.4
    • Amenities

      4.2
    • Value

      2.7

    Pros

    • Warm, friendly, compassionate and resident-focused staff
    • Staff know residents by name and are attentive
    • Clean, well-maintained and attractive facility
    • Range of room sizes and generally comfortable apartments/studios
    • Controlled and welcoming memory care wing
    • Robust activities program with a dedicated activities director
    • Meaningful crafts, group activities, music and outings available
    • Good dining with attentive chef and meal customization
    • Housekeeping and grounds upkeep noted as reliable
    • Small community feel that allows more personal attention
    • Good hospice coordination and responsiveness for high-care residents
    • Administrative staff described as professional, honest and helpful
    • Frequent social events (birthday celebrations, piano social hour, worship)
    • Accessible amenities (dining areas, courtyard, social rooms)
    • Helpful tours and marketing staff who engage residents
    • Rehab/therapy and supportive services mentioned positively
    • Flexible, accommodating staff who work with families
    • Safety-aware environment (memory care monitored and controlled)

    Cons

    • High cost and rent increases; some described pricing as excessive
    • Very limited or no two-bedroom units available
    • Some rooms smaller than comparable facilities for the price
    • Occasional lapses in personal care (cleanliness, missed showers)
    • Instances of missing resident clothing and care coordination issues
    • Reports of inconsistent responsiveness and staff turnover
    • Some reviewers felt activities were limited or not lively enough
    • Small memory-care wing and limited outdoor/garden space
    • Difficult access from a busy street with heavy traffic
    • Isolated reports of odor or gloomy atmosphere in memory unit
    • Operational inconveniences (no credit-card payment portal)
    • Specific care mistakes reported (denture glue issue, pain-scheduling concerns)
    • Mixed tour experiences—some found staff unwelcoming during tours
    • Some reviewers observed a higher-acuity resident population than expected

    Summary review

    Overall sentiment across the reviews for Ivy Park at Walnut Creek is predominantly positive, with the strongest and most consistent praise reserved for the staff and the personal attention residents receive. Multiple reviewers describe staff as warm, loving, compassionate and genuinely resident-focused. Caregivers and administrative personnel are repeatedly called professional, understanding and engaged; many families reported staff who know residents by name, involve families, and make individualized adjustments to care and meals. Several reviews emphasize the facility’s ability to coordinate with hospice and manage high-care needs with sensitivity, and describe staff as the “heart and soul” of the community.

    Facility and cleanliness impressions are also strong: the building and grounds are frequently described as attractive, sunny, well-maintained and very clean. Reviewers mention pleasant communal spaces (dining areas, activity rooms, courtyard with roses) and a generally home-like, comfortable atmosphere. Apartments and studios get positive notes for being comfortable and adequately spacious in many cases; bathrooms and kitchens are highlighted as positives in several reviews. The memory care wing is noted as controlled, welcoming and well laid out, although reviewers also mention it is not very large.

    Activities and social programming are a standout positive theme. Many reviews applaud a robust activities calendar overseen by a dedicated Activities Director—bingo, crafts, group singing, worship, chapel, outings, exercise classes, and special celebrations such as birthdays are cited repeatedly. Reviewers say these programs keep residents busy, interacting, and enjoying life, and that staff actively engage residents in programming. Dining receives frequent favorable comments: a chef who adapts meals to preferences, timely meals, good food quality and options (including low-salt choices) are noted. Some specific social touches (piano during social hour, snacks, house events) contribute to the sense of a lively community.

    Despite the many strengths, several recurring concerns temper the overwhelmingly favorable impression. Cost is a major and common complaint—multiple reviewers note high monthly fees (one cited $9,000/month), rent increases, and extra fees described as “high” or “highway robbery.” Value for price is questioned by a subset of families, particularly when comparing room sizes (some reviewers feel rooms are smaller than those at other facilities for similar cost). A prominent operational limitation is the apparent absence of two-bedroom units, which affected family decisions in at least two reviews. Other practical inconveniences mentioned include no credit-card payment portal and unclear fee structures.

    Care consistency and operational execution produced mixed feedback. While many families praise attentive, knowledgeable caregivers, several reviewers reported concerning lapses: a few described loved ones arriving dirty, clothing going missing repeatedly, inconsistent showering schedules, or other care coordination gaps. Turnover and staffing inconsistency were raised as contributing factors in some accounts. A small number of reviewers recounted specific mistakes (for example, denture-glue administration issues and concerns about pain medication scheduling). These incidents appear to be isolated rather than systemic according to the broader set of reviews, but they are significant for the families who experienced them and therefore notable patterns to consider.

    Experience with tours and admissions also varied. Numerous reviewers reported warm, informative tours with helpful marketing or front-desk staff, while others described unwelcoming or unengaged staff during tours and a lack of understanding about specific care needs. Location and site specifics drew mixed marks: the facility is attractive but some found it situated on a busy street with difficult access; the memory care courtyard/garden space was described as small, and a few reviewers wished for more garden area. A handful of reviewers felt the community was not lively enough or that assisted-living residents had fewer activities compared with memory-care residents.

    In summary, Ivy Park at Walnut Creek is consistently praised for its compassionate, resident-centered staff, clean and attractive facility, active programming, and attentive dining services. These strengths create a strong sense of a caring, home-like environment for many residents and families. Primary areas of caution emerging from the reviews are the facility’s high cost, limited availability of larger/two-bedroom units, occasional care lapses and staffing inconsistencies, and some practical or operational inconveniences. Prospective residents and families would likely benefit from in-person visits (at varied times of day), clear conversations about pricing and contract terms, and direct questions about room sizes, staffing stability, and how the community handles personal-care continuity and lost belongings.

    Location

    Map showing location of Ivy Park at Walnut Creek

    About Ivy Park at Walnut Creek

    Ivy Park at Walnut Creek aims to give seniors a supportive place where they can really feel at home and live as fully as possible, and what you're going to notice when you walk inside are the cozy sitting areas with patterned armchairs, sofas, and big windows that let in lots of natural light, and the reception spaces have comfortable seating and a welcoming feel, so you can sit and relax while looking out at the landscaped grounds, which include walking paths, pet parks, gardens, outdoor patios with benches, and places for everyone to enjoy the fresh air. The community provides assisted living, memory care called Evergreen at Ivy, and independent living, plus has services for seniors with dementia and home care, and staff support includes a nursing team with 12-16 hour coverage and a 24-hour call system, so help's always nearby if someone needs it. They've got specialized memory care bedrooms with beach-themed art, soft furniture, and a peaceful setting, while the regular private rooms offer space for personal decor and large windows that keep things bright and calm, and the building stays easy to get around for those with different needs, including wheelchair access. Oakmont Senior Living manages the place, and it's licensed by California for up to 86 residents, which keeps the community size feeling manageable and connected. Residents have access to daily activities like fitness and art classes, music, trivia, gardening, meditation, and games like bridge and mahjong, run by a dedicated Activities Director, while the EverYou engagement program and resident-run groups make it easy for people to get involved or try something new. The Vine at Ivy Restaurant serves meals that use local, seasonal food, and the staff can handle any special dietary need, so meals stay safe and enjoyable, and dining rooms look out over nice views with natural light and tasteful decorations. People at Ivy Park can enjoy well-equipped kitchens, community game rooms, lots of plush seating areas, a fireplace, and even a grand piano in the common spaces, plus there's strong Wi-Fi, pet-friendly options, and easy access to nearby health providers like Kaiser Permanente and Golden State Dermatology when medical help is needed. The whole place focuses on giving residents ways to form real bonds, simplify their lives, and stay independent for as long as possible, all while choosing activities and care that fit personal needs. Privacy's taken seriously, with digital policies and security features related to Meta services, which run online tools and social media, though day-to-day living keeps the focus on community, safety, and making each day fulfilling.

    About Oakmont Senior Living

    Ivy Park at Walnut Creek is managed by Oakmont Senior Living.

    Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.

    Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.

    Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.

    Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.

    People often ask...

    State of California Inspection Reports

    31

    Inspections

    1

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    02 Jul 2025
    Investigated findings showed staff properly assessed the resident, with the initial assessments and medical information serving as indicators rather than predictors of behavior in unfamiliar settings. Found staff prevented the resident from wandering off the building and provided adequate care and supervision.
    24 Apr 2025
    Found that the allegation that residents were not allowed to participate in decisions about their care was unfounded; the allegation that copies of residents' records were not provided was unfounded; and the allegation that personal items were not safeguarded was unfounded.
    13 Mar 2025
    Found no safety violations and all safety systems were in order: indoor and outdoor areas were clear, temperatures remained safe, lighting adequate, detectors operating, and the fire extinguisher properly charged. Hot water in a common bathroom measured 105°F, food supplies and sharps were properly stored, and records for 5 residents and 5 staff were complete.
    07 Mar 2025
    Found adequate food supplies and secure storage for medications and cleaning/dangerous items at the site, with all detectors functioning. Reviewed five resident and five staff records; noted quarterly drills with the most recent on November 27, 2024, and indoor temperature and hot water temperatures within acceptable ranges.
    • § 87355(e)
    06 Mar 2025
    Investigated two allegations: that staff did not ensure a resident used a medical device and that a preadmission appraisal was not obtained. Evidence showed the resident was admitted without a hearing aid, but communication could occur without it, and a preadmission appraisal existed with notes about capacity; there was not enough evidence to prove these two allegations.
    06 Mar 2025
    Found that between February 15 and 20, 2025, visitation was restricted to common areas and limited to 20 minutes per visit, matching the allegation.
    • § 87468.1(a)(11)
    02 Aug 2024
    Found that a resident eloped on 7/28/2024 after moving in on 7/17/2024; wearing a WanderGuard and with staff responding quickly, the resident, a fast walker, left before anyone could reach them. Moved on 8/5/2024 to memory care at another location after family said the elopement was triggered by family issues.
    02 Aug 2024
    Interviewed staff and family members regarding an elopement incident and determined that resident will be transferred to a memory care unit in a different facility.
    30 Apr 2024
    Investigated the allegation that staff do not ensure residents have hot water; found there was not a preponderance of evidence to support it.
    30 Apr 2024
    Allegations of residents not having hot water were investigated and not proven to be true.
    27 Mar 2024
    Found the site ready for licensure after an unannounced change-of-ownership prelicensing visit, with clean, well-lit spaces, adequate food supplies, centrally stored medications, safety features in place, no water hazards, and residents’ rights posters displayed. Passed pre-licensing requirements with Component III training completed, noted hot water at 115.9 degrees, functioning detectors, emergency lighting, serviced fire extinguishers, and posted safety and policy materials; final license decision pending by licensing authorities.
    27 Mar 2024
    Identified a deficiency during a prelicensing visit on 3/27/2024 for an ownership change, with the executive director present.
    27 Mar 2024
    Conducted pre-licensing inspection, found facility in compliance with regulations.
    27 Mar 2024
    Cited for a deficiency during a change of ownership visit, the inspector cleared the issue during the tour of the facility.
    • § 87705(h)
    02 Oct 2023
    Confirmed that staff properly reported a COVID-19 outbreak and discussed the reporting process during a case management visit.
    02 Oct 2023
    Confirmed a COVID-19 outbreak at the facility, with no citations issued during the visit.
    • § 87705(h)
    20 Sept 2023
    Reviewed the events surrounding a resident's death and the reporting process, including the return from hospital and transfer to hospice care for skilled nursing, with death pronounced at 6:48 PM on 09/14/2023 at a hospice house. No citations were issued.
    20 Sept 2023
    Confirmed death of a resident following transfer to hospice care due to high level of pain and skilled nursing needs.
    13 Sept 2023
    Identified that unusual incident reports had not been submitted after the ownership change, with training on reporting requirements begun and set to be completed by 09/20/2023.
    13 Sept 2023
    Identified a deficiency in submitting Unusual Incident Reports after a change in ownership. A citation was issued with a deadline for correction.
    08 Sept 2023
    Investigated and identified that a refund to the resident's estate had not been issued.
    • § 1569.652(c)
    08 Sept 2023
    Confirmed failure to issue a refund to a resident's estate, leading to the citation of a deficiency.
    17 Jul 2023
    Reviewed five staff files during an unannounced visit; no citations were issued.
    17 Jul 2023
    Reviewed files of staff members, no citations issued.
    • § 87211(a)
    12 Jul 2023
    Found no citations issued after reviewing five residents' files and interviewing four clients and four staff members during a tour of the premises.
    12 Jul 2023
    Inspection found no issues or violations.
    04 May 2023
    Collected current staff and resident rosters and notification letters during an unannounced case management visit to clarify any new management changes; found no deficiencies.
    04 May 2023
    Found no deficiencies during the visit.
    28 Jul 2022
    Found infection control measures in place with a designated lead, universal entry screening, hand hygiene supplies, and daily cleaning; COVID-19 signage promoting hygiene and distancing was posted and the administrator was on site at least 20 hours per week; no deficiencies cited.
    28 Jul 2022
    Identified no deficiencies during the infection control inspection.
    08 Oct 2019
    Conducted an unannounced visit to check on two residents involved in an incident report, observed both residents in good condition and safety measures in place.

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