How much does West Hills Assisted Living cost per month?

West Hills Assisted Living offers competitive pricing, with rates starting at a cost of $5,232 per month.

What levels of care does this community offer?

West Hills Assisted Living offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 1 photos of West Hills Assisted Living on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, West Hills Assisted Living allows residents to age in place and adjust their level of care as needed.

What is West Hills Assisted Living's address?

The full address for this community is 7055 Shoup Avenue, West Hills, CA, 91307.

Does this community offer respite care?

Yes, West Hills Assisted Living offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

West Hills Assisted Living

Overall impression: Reviews for West Hills Assisted Living skew positive overall, with consistently strong praise for the staff, cleanliness, atmosphere, and affordability. The common theme is a small, homey community with caring and long-tenured staff and an administrator who sets a warm tone. Families and residents frequently report smooth transitions, proactive follow-up from staff, and a welcoming environment that makes people feel cared for. For prospective residents seeking an affordable option for low-care or ambulatory needs, West Hills is repeatedly described as good value.

Care quality and staffing: Many reviewers highlight compassionate, patient, and responsive caregiving. The administrator and a stable core staff are singled out as strengths that contribute to continuity and a positive culture. At the same time, multiple summaries point out limited staffing levels and minimal care offerings — reviewers explicitly note the community is best for low-dependency residents and may not meet needs for higher-acuity care. This is an important boundary: West Hills appears to excel at creating a pleasant, supportive environment for residents who are relatively independent, but it is not positioned as a memory care or intensive skilled-care facility.

Staff and management: The staff receive more praise than criticism. Numerous comments mention staff who "go out of their way," who are always smiling, and who make residents feel at home. The administrator is frequently described as wonderful and instrumental in setting the tone. However, there are isolated reports of negative front desk interactions, unhelpful reception, and long waits for management in specific instances. These complaints appear less common than the positive reports but are notable as points of inconsistency in guest experience.

Facilities and atmosphere: Reviewers consistently describe the facility as clean, smelling pleasant, and having a comfortable, home-like atmosphere. Apartments are noted as spacious, and there is wheelchair access. The facility’s small size (around 45 beds) is viewed positively by many for the intimate community feel, though a few see this smaller scale as limiting in terms of options and amenities. Ongoing interior updates and planned remodeling are mentioned, indicating management investment in the physical plant.

Dining and activities: Activity programming is frequently praised — reviewers mention lots of activities, music, and a popular dayroom where residents spend time. Dining impressions are mixed: several reviews say the food is liked and the dining area is lovely, but other comments explicitly state meals were not to their taste. This split suggests variability in culinary satisfaction among residents; the overall environment around dining (clean and pleasant dining room) is a plus even where menu preferences differ.

Value, location, and fit: Affordability is a repeated advantage, with multiple reviewers calling West Hills an excellent value and a good financial fit. The proximity to Calvary Church and the general accessibility of the location are conveniences cited by reviewers. Several people noted during their tour they could see what they needed, but some indicated West Hills was not their first pick because they wanted more care or a closer location to family — underscoring that West Hills serves a specific segment of the market well (low-need residents seeking affordability and community), but might not be the right fit for those seeking higher levels of clinical support or particular amenities.

Notable patterns and final assessment: The dominant narrative is positive: friendly staff, clean and comfortable spaces, active programming, and affordability. The most frequent limitations are structural and service-level — limited staffing, minimal clinical care, and fewer amenities compared with larger communities. A small number of reviews point to reception and wait-time issues, and dining satisfaction is mixed. For families and seniors who prioritize a warm, well-run, and economical assisted living environment for an ambulatory or low-care resident, West Hills appears to be a strong choice. For those needing more intensive care, extensive amenities, or who prioritize proximity above cost, other communities may be more appropriate.

West Hills Assisted Living sits over on Shoup Avenue in West Hills, CA, and it's a place where older adults, generally people over 55 or sometimes 62, come to live among others their age and enjoy a sense of community, so nobody feels left out. With 45 available units and a state license to house up to 90 residents, the facility offers independent living, assisted living, and memory care all under one roof, and they have what's called a Residential Care Facility for the Elderly license, which means they have to meet certain standards set by the state of California, license number 197610121. Apartments are roomy and bright, have their own climate control, private bathroom, closet, and even high-speed internet and cable if you want, so residents can feel settled and comfortable, and there's a choice of different suites, so everyone can pick what suits their needs and taste.

The community really offers a variety of services-around-the-clock staff help with things like dressing, bathing, medication reminders, and even transferring from bed to chair if someone needs it, although they don't admit folks who use wheelchairs. They also look after residents with Alzheimer's or other kinds of dementia, and there's a memory care program that's designed especially for those needs and uses support from programs like Medicaid and Medicare where possible, though the cost for memory care tends to be a good deal higher than regular care-about three times more than standard healthcare for seniors. Monthly wellness visits from a primary care doctor, third-party medical support, and medication management are part of the deal, with help for daily tasks, incontinence care, and mobility support as needed.

Housekeeping and laundry services are part of daily life, and staff prepare nutritious meals three times a day, including vegetarian and allergy-sensitive options, in a dining hall where you'll see staff serving up home-cooked food from menus that a dietitian plans out, and there are snacks passed around throughout the day too, including a dessert cart at lunch and dinner, so folks don't go hungry or miss out on little pleasures. There are family days, birthday parties, and live music at Sunday dinners, and people from the community sometimes come in to entertain or lead activities, so it breaks up the routine.

The place is laid out so everyone can stay active and connected, with multipurpose rooms, arts and crafts sessions, daily fitness hour, walking paths, a library with both books and magazines, a TV room with an organ, and outdoor patios with garden furniture where residents can also smoke if they want, since smoking is allowed in that outdoor area. If someone likes gardening or sitting outside, there's a community garden too, and sunny spaces for those who like natural light. The Chapel Room often has music in the background for quiet reflection. The whole place has emergency call systems and intercoms for safety, and professional caregivers are there 24 hours a day, so if help's needed, someone's always around.

Transportation and parking are available, and there's coordination for moving in, so families don't feel left in the dark. Staff provide personal service for appointments and routine needs if someone can't get around easily. Pets are sometimes allowed depending on the situation, and people can personalize their space to feel at home. There's also plenty to do, with community-sponsored events, resident-run gatherings, trips to local events or attractions, and wellness programs that promote exercise, finger dexterity, and social engagement.

West Hills Assisted Living stands out for its steady, reliable approach to elder care, with well-trained, friendly staff who become like family to many, and the atmosphere stays pleasant and homey without a lot of fuss. The facility keeps strong relationships with nearby hospitals and rehab centers for folks who need a bit more care. Tours are encouraged so families and future residents can get a true sense of daily life, meal routines, and activities. The main goal stays the same day after day: help people feel safe, comfortable, and as independent as possible in a place where it's easy to make friends and keep in touch with loved ones.

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