Mission Palms Healthcare Center

    240 Hospital Cir, Westminster, CA, 92683
    4.4 · 58 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Friendly staff but inconsistent care

    I've had a mixed experience at Mission Palms. The facility is clean, warm and inviting, and many nurses, CNAs, therapists and social workers (and admin like Kim Do) were compassionate, professional and instrumental in my loved one's recovery. That said, care was inconsistent: pain and routine meds were delayed or mishandled at times, response times could be slow, and a few staff/management issues and COVID protocol concerns were reported. Overall I'm grateful for the hard-working, friendly caregivers but would advise close oversight and clear communication with administration.

    Pricing

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    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Administer insulin injections
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Medication management
    • Mental wellness program
    • Physical therapy
    • Rehabilitation program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision
    • Same day assessments

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Care with behavioral issues
    • Mild cognitive impairment
    • Parkinson's care

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Family education and support services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      4.4
    • Amenities

      4.5
    • Value

      5.0

    Location

    Map showing location of Mission Palms Healthcare Center

    About Mission Palms Healthcare Center

    Mission Palms Healthcare Center is a place where residents get a lot of help to recover and feel comfortable, and the staff there really put in the effort to create a warm and gentle atmosphere, and you'll notice that the nursing team is always there, day and night, to care for everyone's needs while the Administrator and the Director of Nursing make sure everything runs smoothly, and the Director of Rehabilitation oversees personalized therapy for each resident, whether someone needs physical, occupational, or speech therapy, and the rehab team works with people to help them get stronger and more independent when they can, which is important since many folks want to get back home or manage on their own. The facility puts focus on safety, comfort, and clean surroundings, and the staff stays upbeat and respectful, no matter how tough things get, and that's something families often notice right away. You see things like pharmacy services, community support, mental health care, and a PACE Center, which is a special program for older adults needing extra help, and all the services are set up around what each resident needs-so if someone has diabetes, pain, wounds, or needs rehab after surgery, they put a plan together for that person, all with input from trained nurses and therapists. There's medication management, nutrition programs, and even caregiver training for families, so when people go home, they have support in place, too. You'll also find activities to keep residents busy, plus special services like off-site dialysis, X-ray and lab testing, hospice programs, and vision, dental, and hearing care, so it's a full setup, and the goal is to help everyone thrive as much as possible in a positive and caring environment.

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