Pricing ranges from
    $5,155 – 6,186/month

    True Living Care

    22740 Hatteras St, Woodland Hills, CA, 91367
    4.7 · 14 reviews
    • Assisted living
    • Memory care

    Pricing

    $5,155+/moSemi-privateAssisted Living
    $6,186+/mo1 BedroomAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.71 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.5
    • Building

      4.9
    • Value

      4.5

    Location

    Map showing location of True Living Care

    About True Living Care

    True Living Care sits in a quiet Woodland Hills neighborhood, where the house looks just like any other on the block, but inside you find a cozy residential care home that serves up to six people needing extra help with daily life or memory care, and this place really has that home-like feeling with all private rooms and a big 3,865 square foot layout, and you'll notice the staff-including caregivers with at least five years' experience who all pass a strict background check, are CPR and first aid certified, and receive regular yearly training-treat everyone with kindness and know how to help with things like bathing, dressing, managing medicines, and moving around, especially for residents with Alzheimer's, dementia, or other memory issues, thanks to a secure, state-approved memory care program that keeps everyone safe with special technology, like wander alert bracelets, and a staff on-site at all times who know what to do if someone tries to leave. The home's owned by a family, Vanessa and Christian, who live nearby and have made it their mission to mix good healthcare from the West with the gentler comforts of the East, and they run the place with a simple wish to help each person reach their best level every day, no matter their needs, whether it's assisted living, hospice, memory care for behaviors that need a little extra patience, or respite care when families need a break, all while keeping things as private and comfortable as possible. With all meals handled, including options for gluten-free, vegan, kosher, or special diets, and plenty of fresh food brought right to the table or the room, plus daily laundry, housekeeping, care for pets like a dog or cat, group activities like art classes, yoga, gardening, outings, and devotional services if wanted, it's got a personal touch that bigger places often miss, and residents can keep busy or relax in pleasant outdoor and indoor common areas. Residents get support from visiting nurses, dentists, podiatrists, and therapists, and the place is close to West Hills Hospital and Kaiser Permanente for quick help if needed, and just minutes from shops, restaurants, a movie theater, walking paths, tennis courts, and a pool in the nearby recreation center, as well as pretty spots like the Santa Monica Mountains. True Living Care is part of the Serenity Care Health network which runs eight family-owned homes across Los Angeles, all focused on keeping things small and friendly, and with an average price reported at $6,450 for a private room, people can check what's open and see details on what they'll pay. Folks who visit or call can talk with a local advisor and get free help finding the right care mix for their situation. Verified reviews put the rating at four out of five stars, noting the way staff meets physical and emotional needs while encouraging as much independence as possible, with extra attention to quality of life and dignity, especially for people aging in place as their care needs change.

    People often ask...

    State of California Inspection Reports

    44

    Inspections

    28

    Type A Citations

    29

    Type B Citations

    6

    Years of reports

    29 Aug 2024
    Confirmed no major safety issues were found during the inspection of the facility, with proper fire safety measures in place and adequate supplies and accommodations for residents.
    02 Aug 2024
    Investigated an incident involving a staff member allegedly slapping a resident, with another staff member witnessing and reporting the incident. Conducted interviews and reviewed documentation, but determined further investigation was needed.
    02 Aug 2024
    Confirmed multiple incidents of verbal and physical abuse towards residents by staff members.
    11 Apr 2024
    Identified deficiencies during visit, including incomplete background clearances and high water temperatures. Civil penalty issued.
    • § 87355(e)(1)
    • § 87303(e)(2)
    11 Apr 2024
    Confirmed compliance issues with health and safety regulations during inspection.
    02 Apr 2024
    Confirmed successful completion of COMP II by CAB during a telephone call with the applicant/administrator.
    26 Jan 2024
    Inspection visit conducted with fire inspector. Physical plant and fire clearance violations observed during tour were corrected.
    19 Jan 2024
    Conducted an unannounced visit to ensure no health and safety hazards present. No deficiencies identified during the visit.
    11 Jan 2024
    Confirmed violations of fire safety regulations during an inspection conducted by licensing and fire personnel.
    • § 87202(a)
    11 Jan 2024
    Identified deficiencies in the facility's physical plant including problems with doorknobs, doors not closing properly, and lack of building permits for certain areas.
    • § 87305(a)
    • § 87303(a)
    06 Nov 2023
    Identified a deficiency related to staff clearance and association with the facility, resulting in a civil penalty assessed.
    • § 87355(e)(1)
    06 Nov 2023
    Confirmed allegations regarding a name change violation and medication accessibility issue. Civil penalties issued.
    • § 87705(f)(2)
    • § 1569.191(b)
    24 Aug 2023
    Identified deficiencies in various areas of the facility, including medication handling and personnel file documentation. A civil penalty was issued for a fire clearance issue.
    • § 1569.72(c)
    • § 87465(h)(4)
    • § 87705(g)
    • § 1569.625(b)(2)
    • § 87615(a)(5)
    • § 87412(b)(3)
    • § 1569.69(a)(2)
    • § 87705(f)(2)
    • § 1569.695(c)
    17 May 2023
    Confirmed lack of compliant liability insurance coverage for resident injuries.
    • § 1569.605
    13 Dec 2022
    Identified deficiencies in various areas, including incomplete resident records and medication errors. Infection control measures were found to be adequate.
    • § 87355(d)
    • § 87465(d)(3)
    • § 87705(c)(5)
    • § 87633(b)
    • § 87465(h)(6)
    25 Jul 2022
    Identified deficiencies in the physical plant of the facility during inspection.
    25 Jul 2022
    Identified health and safety concerns during a surprise visit. Insufficient liability insurance coverage resulting in ongoing civil penalties.
    • § 87303
    • § 87303(e)(2)
    • § 87705(f)(2)
    18 Jul 2022
    Confirmed successful completion of COMP II for a 6-bed RCFE with a current census of 3.
    08 Jul 2022
    Cited deficiencies included lack of liability insurance leading to civil penalties being assessed over multiple inspection periods.
    16 May 2022
    Identified lack of sufficient liability insurance coverage, resulting in ongoing civil penalties.
    29 Apr 2022
    Identified deficiencies in insurance coverage that resulted in the assessment of civil penalties for multiple periods.
    • § 1569.605
    23 Mar 2022
    Identified deficiencies during health and safety check, including lack of proper staff hygiene, food storage issues, and maintenance problems. Insufficient liability insurance coverage also noted.
    • § 87555(b)(8)
    • §
    • § 87303
    18 Feb 2022
    Confirmed insufficient liability insurance and oxygen use violation during unannounced visit. Civil penalties issued until corrections are made.
    08 Feb 2022
    Determined insufficient evidence to support the claim of an unauthorized fee charge; temporary fee notice was reconsidered, and invoices reviewed showed no extra charges.
    28 Jan 2022
    Found deficiencies during a health and safety check, including issues with temperature of hot water, blocked exits, and lack of liability insurance. Staff were informed and corrective actions are pending.
    • § 1569.605
    • § 87303(e)(2)
    • § 87468.1
    29 Dec 2021
    No health and safety concerns were observed during the visit, and no deficiencies were cited at this time.
    09 Dec 2021
    Identified deficiencies were observed during the visit, including obstructions in the backyard and safety hazards on the property.
    • § 87307(d)(6)
    • § 87303(a)
    22 Nov 2021
    Identified deficiencies related to fire extinguisher service, accessible personal care items, and A+D ointment during a health and safety check.
    • § 87705(f)(2)
    • § 87203
    08 Nov 2021
    Identified deficiencies in safety measures and medication management during a recent visit.
    • § 87608
    • § 87608
    • § 87705
    • § 87303
    • § 87309
    26 Oct 2021
    Identified a deficiency in liability insurance, resulting in accrued civil penalties until the issue was corrected.
    12 Oct 2021
    Identified liability insurance issue at the ALF, resulting in ongoing civil penalties until corrected.
    28 Sept 2021
    Confirmed that liability insurance was not provided, resulting in civil penalties until the issue is resolved.
    14 Sept 2021
    Cited deficiencies during the visit included unsecured items and lack of liability insurance.
    • § 1569.605
    • § 87705
    08 Sept 2021
    Identified deficiencies in health and safety practices during the visit.
    • § 87705(f)(2)
    01 Sept 2021
    Confirmed no deficiencies during the visit and no immediate health or safety concerns observed. No new admissions accepted at this time.
    27 Aug 2021
    Identified deficiencies during file audit and physical plant tour; civil penalties assessed for non-compliance with staffing requirements.
    • § 87355(e)(2)
    17 Aug 2021
    Confirmed that required accusation was posted and residents' responsible parties were notified as required by law during the visit. No deficiencies were found.
    19 Jul 2021
    Identified deficiencies in infection control practices and procedures during an annual visit.
    • § 1569.605
    • § 1569.38(e)(1)
    • § 1569.38(b)(1)
    11 Feb 2020
    Confirmed failure to provide proof of liability insurance, resulting in ongoing civil penalties and non-compliance with regulations.
    27 Jan 2020
    Confirmed inadequate liability insurance and failure to provide proof of insurance, resulting in a citation and civil penalty.
    • §
    • §
    22 Jan 2020
    Confirmed the licensee's failure to provide sufficient liability insurance for their multiple locations.
    • §
    • §
    19 Dec 2019
    Reviewed follow-up inspection found deficiencies in liability insurance coverage and missing required documents. Penalties issued for failure to provide required notifications.
    • §
    • §
    10 Dec 2019
    Inspection identified lack of required liability insurance, citing failure to meet minimum coverage amounts set by state law.
    • §
    30 Sept 2019
    Confirmed cleanliness and proper operation of physical plant, resident rooms, medication storage, and client and staff records during required annual visit.
    • § 87507
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