Ivy Park at Woodland Hills

    20461 Ventura Blvd, Woodland Hills, CA 91364
    • Assisted Living
    • Memory Care

    Kind Communicative Attentive Homey Clean

    As a family member, I'm very pleased - the staff are kind, communicative and consistently attentive, making the community feel safe, homey, and impeccably clean. Caregivers, dining and leadership (Christina's team, Diana, Daniel, Carlos, Yaz, Judy, Heather, Patrice) go out of their way; great food, activities, pet-friendly care and attentive management make this an excellent choice.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.48·(61)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.7
    • Meals

      3.9
    • Amenities

      4.4
    • Value

      2.9

    Pros

    • Compassionate, attentive caregiving team
    • Knowledgeable and responsive staff
    • Wide variety of daily activities, including memory-care programming
    • Daily-changing dining menu with set-order options
    • Multiple indoor activity spaces and a movie theater
    • Regular housekeeping and laundry assistance
    • Clean, well-maintained facility and units
    • Private, light-filled rooms with outdoor views
    • Cozy outdoor areas and patios
    • Pet-friendly environment with staff attention to animals
    • Friendly and professional front-desk/concierge service
    • Transparent, easy-to-understand pricing materials
    • On-site bistro and salon services
    • Ample parking and accessible apartment layouts
    • Engaged executive leadership and visible management
    • Themed floors and regular community events
    • Weekly outings and visiting entertainers
    • Strong move-in support and family communication

    Cons

    • Gaps in clinical incident response and family communication
    • Weak transfer- and fall-prevention practices
    • Billing irregularities and unexpected fee increases
    • Inconsistent food quality and occasional meal shortages
    • Inconsistent personal-grooming oversight
    • Allegations of inappropriate staff conduct
    • Limited unsupervised outdoor walking routes
    • Social cliques and uneven social inclusion
    • Location noise and accessibility concerns for some families
    • Variability in management responsiveness and staffing stability

    Summary of reviews

    Overall impression: Ivy Park at Woodland Hills presents as a professionally maintained, activity-rich senior living community with a strong caregiving culture and visible leadership. Many reviews emphasize warm, knowledgeable staff and a family-like atmosphere; housekeeping, laundry assistance, and multiple activity spaces receive frequent positive mention. The community offers a variety of apartment types, ample natural light, and several indoor and outdoor common areas, which many families find attractive and convenient.

    Care and staff: The caregiving team is generally described as compassionate, attentive, and engaged. Reviewers often cite specific staff who go beyond routine care, and families report good communication and a sense that staff prioritize resident well-being. At the same time, there are recurring operational concerns that prospective families should evaluate: some reviews raise issues about clinical-incident handling and follow-up communication with families, as well as transfer/fall-prevention practices. There are also mentions of inconsistent follow-through on personal grooming and occasional variability in management responsiveness; these patterns suggest it is important to ask about staffing ratios, incident protocols, and supervision practices during a tour.

    Dining and services: Dining is frequently highlighted for variety — a daily-changing menu, set-order options, soups and homemade-style meals, and an on-site bistro are all noted positively. Some reviewers, however, describe inconsistent food quality or instances where offerings ran out. Housekeeping and laundry support are regular features and are generally reliable; on-site salon and salon-style services are additional conveniences that many families appreciate.

    Activities and social life: Activity programming is a clear strength. The community offers an extensive calendar that includes memory-care–tailored activities, weekly outings, themed floors and events, entertainers, movies, yoga and other group programs. Activity spaces are plentiful (multiple rooms, a movie theater, porches and patios), and memory-care programming receives particular praise for being structured and engaging. A contrasting social note is occasional feedback about cliques or uneven inclusion among residents; prospective families may wish to observe a community activity to assess social dynamics.

    Facilities and location: The property is described as clean, well-kept and thoughtfully laid out, with private, light-filled rooms and a large dining area. Outdoor spaces and parking are convenient for many families. Drawbacks noted by some include limited unsupervised walking routes on the property, and differing views about the location — proximity to the freeway yields light/noise trade-offs and some families find local access to services less convenient.

    Management and operations: Leadership and visible management receive positive comments from many families, with several reviewers praising hands-on executive staff and transparent pricing materials. However, operational weaknesses also appear in reviews: billing disputes, unexpected fee increases, and occasional lapses in communication are recurring concerns. More serious complaints include allegations of inappropriate staff conduct and safety-related concerns raised by families; while these appear less common than the positive comments, they are consequential and warrant careful inquiry. Prospective residents should ask for details on incident reporting, billing policies, staff training, and background checks.

    Bottom line: Ivy Park at Woodland Hills demonstrates many strengths — attentive staff, robust activities, clean facilities, and a range of services that support both assisted living and memory-care needs. However, reviewers also point to operational and safety-related vulnerabilities that prospective residents and their families should investigate further. Recommended next steps for families: observe a mealtime and an activity, review incident-response and transfer/fall-prevention protocols, ask for recent staffing and training information, inspect outdoor walking routes, and request written clarification of fees and billing practices before making a decision.

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    Location

    Map showing location of Ivy Park at Woodland Hills

    Ivy Park at Woodland Hills is located at 20461 Ventura Blvd, Woodland Hills, CA, 91364.

    About Ivy Park at Woodland Hills

    Ivy Park at Woodland Hills sits at 20461 Ventura Blvd, Woodland Hills, CA 91364, and is one of Oakmont Senior Living's communities, where you'll find assisted living, independent living, memory care, and skilled nursing all under one roof, so seniors with different care needs can live in one place, and nobody needs to move if needs change, which can be a relief, and while some folks come here because they like the comfort of a mid-rise building with plenty of sunlight streaming in, others come because the full range of services-like 24-hour supervision, skilled care, medication help, and help with daily living-is on site, so you never have to worry if something happens in the night or you feel unwell and need quick attention, plus you get support services like weekly housekeeping, laundry, and regular maintenance for the little issues that come up, and scheduled transportation is available for outings, appointments, or errands.

    The grounds are well cared for, with landscaped walkways lined with palm trees, lush gardens, porches with wicker chairs, and balconies where residents can sit outside, and inside there's a cozy library with a fireplace, comfortable seating, and big windows for reading or relaxing, while other spots like lounges with TVs, rattan chairs, and classic movie posters are made especially for memory care residents, which gives everyone a space that fits their needs, and there are also elegant dining rooms with sunlight and classic furnishings, a bistro with snacks and a vintage jukebox, plus the Vine at Ivy full-service restaurant, so meals can be shared with friends or eaten in suites if a quieter meal is wanted.

    People with pets can bring them along, which is nice if you don't want to give up your companion, and everyone gets access to a spa and wellness room, a salon, an activities studio, and curated activities like yoga classes, movie nights, music performances, or outings, so there's something for folks who want to stay active or just relax, and you'll also find fitness programs, group and personal wellness sessions, and memory care programs in the Evergreen Memory Care neighborhood for people with Alzheimer's or other dementias, which aim to reduce confusion and give a secure place to live, plus a kind team leads these areas and tries to create a family-like atmosphere.

    Suites are offered in private studio, one-bedroom, and two-bedroom styles, with accessible bathrooms that have grab bars and spacious vanities, and in the assisted living wing there's a kitchenette with light wood cabinets and a small refrigerator, while memory care rooms stay simple and comfortable, which some families prefer, and all parts of the building are handicap accessible with Wi-Fi throughout. Licensed through July 2025, Ivy Park holds a community score of 9.3 from resident and family feedback and gets high recommendations from local advisors, partly because of the warm staff, who are known to be both helpful and cheerful, and also because the place offers both independence and support, so people can join in community events, pick from nutritious menu choices, and live in a place that tries to be both lively and welcoming. Located close to parks, shops, and dining, and in partnership with Kaiser Permanente, seniors and families often like knowing health care and daily life needs are within easy reach.

    About Oakmont Senior Living

    Ivy Park at Woodland Hills is managed by Oakmont Senior Living.

    Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.

    Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.

    Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.

    Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.

    People often ask...

    Ivy Park at Woodland Hills offers competitive pricing, with rates starting at a cost of $3,000 per month.

    Ivy Park at Woodland Hills offers assisted living and memory care.

    There are 32 photos of Ivy Park at Woodland Hills on Mirador.

    The full address for this community is 20461 Ventura Blvd, Woodland Hills, CA 91364.

    No, Ivy Park at Woodland Hills does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number195850423
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity127 residents
    LicenseeTRANSFORMER OPCO LLC;OAKMONT MANAGEMENT GROUP LLC
    EffectiveJuly 31st, 2024
    View the official license record

    Inspection Reports

    23

    Reports

    0

    Type A Citations

    4

    Type B Citations

    15

    Complaints

    7

    Years

    30 Jan 2026Complaint
    Investigated two allegations: that staff did not dispense medications as prescribed and that staff did not meet residents' hygiene needs; findings did not support these claims.
    27 Sept 2025Inspection
    Found inaccurate central medication record keeping for two residents, with medications not recorded on the centrally stored log.
    • Type B87465(h)
    27 Sept 2025Complaint
    Investigated medication-related allegations; interviews and audits indicated medication storage, dispensing, disposal, and sanitary practices were in line with procedures; no evidence supported the allegations.
    04 Aug 2025Complaint
    Investigated a resident's request to move to a refurbished vacant unit with rent adjustments and staff handling of room repairs after flooding; there was not sufficient evidence to corroborate either allegation.
    24 Jul 2025Inspection
    Identified inadequate food storage practices where perishable items in the freezer and refrigerator were left uncovered, creating potential health risks.
    • Type B87555(b)(23)
    08 Apr 2025Complaint
    Investigated an allegation that staff did not prepare and serve food in a safe and healthful manner; observed gloves and hair nets used by cooks and kitchen staff handling meals, and residents reported satisfaction with food service.
    27 Feb 2025Complaint
    Investigated a claim that staff verbally abused a resident; evidence did not corroborate the allegation.
    19 Jul 2024Inspection
    Observed no corrections were required after a pre-licensing review; safety and living conditions appeared compliant.
    27 Mar 2024Complaint
    Investigated an allegation that staff did not follow general food service sanitation practices. Interviews and site checks found no evidence of improper food handling and residents reported no concerns.
    28 Feb 2024Complaint
    Investigated a specific allegation that staff attempted to isolate a resident while in care; investigators found no evidence to support the allegation.
    28 Feb 2024Complaint
    Investigated concerns about a resident's attire, hygiene, personal item inventory, coffee service, behavior management, and dignity; interviews and records did not provide evidence of violations.
    28 Feb 2024Complaint
    Investigated allegations about a resident's injuries, cleanliness of the room, POA visitation, and adherence to a diet plan; found insufficient evidence to corroborate the claims.
    02 Oct 2023Inspection
    Observed overall compliance with health and safety requirements; expired canned goods were found and promptly discarded.
    14 Jul 2023Complaint
    Investigated a claim that a resident sustained a broken foot during a transfer; evidence did not establish negligence or lack of supervision by staff.
    13 Jan 2023Complaint
    Investigated an incident where medication logs were not accurately kept and a prescribed medication was given contrary to a doctor's order.
    • Type B87465(a)(4)
    • Type B87465(C)(2)
    13 Jan 2023Complaint
    Investigated two allegations: that staff did not allow a resident to receive phone calls and that an authorized representative was not provided a food menu. Found insufficient evidence to prove either allegation.
    13 Jan 2023Complaint
    Investigated an allegation that staff did not maintain residents' room temperatures at a comfortable level; observations and interviews indicated rooms and common areas were kept at comfortable temperatures.
    30 Sept 2022Inspection
    Observed adequate infection control practices and safety measures with no deficiencies identified.
    21 Jul 2022Inspection
    Investigated a self-reported incident of a derogatory statement by staff toward a resident.
    22 Mar 2022Inspection
    Investigated an allegation that a staff member inappropriately touched a resident; interviews and document reviews were completed and no immediate health or safety concerns were observed.
    24 Nov 2021Complaint
    Investigated an allegation of lack of supervision resulting in a resident's fall and hip fracture; information did not support the claim.
    31 Aug 2021Inspection
    Found no deficiencies; infection control practices, entry screenings, PPE availability, cleaning protocols, and safe food handling were adequate.
    18 Dec 2019Complaint
    Determined that the allegation of not following doctor's orders for bed rails was unsubstantiated, as current orders for residents were being appropriately followed.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ivy Park at Woodland Hills. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ivy Park at Woodland Hills directly. There is no cost for this service. We are compensated by the community you select.

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