Savant of Woodland Hills

    21711 Ventura Blvd, Woodland Hills, CA, 91364
    4.3 · 76 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

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    Amenities

    4.28 · 76 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Savant of Woodland Hills

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    State of California Inspection Reports

    40

    Inspections

    25

    Type A Citations

    42

    Type B Citations

    5

    Years of reports

    01 Apr 2025
    Found insufficient evidence to prove the allegation that staff did not refund pro-rated days after the resident moved out. A refund check for five pro-rated days was issued and mailed, with delivery confirmed after delays due to holidays and evacuations.
    28 Mar 2025
    Found hot water temperatures in several bathrooms exceeded the allowed range, even after adjustments, and no documentation of quarterly emergency drills was provided. Noted medications securely stored and labeled, detectors tested and functioning, and common areas observed in clean, safe condition.
    • § 9058
    • § 87303(e)(2)
    15 Jan 2025
    Identified that a staff member began working and residing at the site without the required criminal record clearance, despite conflicting statements from administration about how long they had been on the job. A livescan was submitted during the visit, and a $300 civil penalty was issued for this deficiency.
    30 Oct 2024
    Identified deficiencies related to medication management: PRN medications were not logged with the prescription number, fill date, or expiry, and it could not be confirmed which packs were used; medications were prepped and stored in pill boxes three days in advance with no verification of the source. Two staff members lacked criminal record clearance, and civil penalties totaling $1,000 were issued.
    • § 87355(e)
    • § 87465(d)
    • § 87465(h)(5)
    30 Oct 2024
    Identified that staff did not dispense acetaminophen to a resident as prescribed, with dosing counts off and the label misinterpreted. Insufficient evidence to support that staff did not properly maintain resident medical records, did not ensure confidentiality, or did not properly secure residents’ medications.
    • § 87465(h)(4)
    10 Sept 2024
    Investigated the allegation of failure to address a scabies outbreak; not enough evidence to verify its occurrence.
    31 May 2024
    Confirmed that staff did not follow proper reporting requirements for COVID-19 cases.
    • § 87211(a)(2)
    30 May 2024
    Identified deficiencies in areas such as kitchen storage, medication labeling, and record keeping during an annual visit to a facility. Staff were informed of the findings and guidance was provided on addressing the issues.
    • § 1569.695(a)(1)
    • § 87212(c)
    • § 87465(a)(6)
    30 May 2024
    Found deficiencies during an unannounced annual visit, including incomplete medication bottle information and improper storage of one medication, and a restroom hot-water temperature of 115.5°F. Records and safety measures were largely in order, and an exit interview was conducted.
    • § 1569.695(a)(1)
    • § 87212(c)
    • § 87465(a)(6)
    15 Mar 2024
    Confirmed allegations of improper reporting requirements and a resident leaving unassisted, while other allegations regarding incontinence care, medication assistance, meal service, and forced activities were unsubstantiated.
    • § 87468.2(a)(4)
    • § 87211(a)(1)
    31 Jan 2024
    Investigated the allegation that staff did not obtain appropriate assistance for a resident engaging in self-risk behaviors; determined insufficient evidence to support the claim.
    24 Oct 2023
    Confirmed that staff were provided with sufficient PPE supplies for residents who tested positive for COVID-19.
    24 May 2023
    Identified deficiencies in various areas of the facility, including expired food items, missing documentation in personnel files, and failure to submit required exception requests for residents with prohibited health conditions.
    • § 87615(a)
    • § 87555(b)(8)
    • § 87412(a)
    • § 87412(d)
    10 May 2023
    Identified multiple deficiencies, including unsigned Needs and Services Plans and missing change-in-condition appraisals for several residents, missing bed rail orders for some residents, undocumented TB tests, no quarterly emergency drills, incomplete staff training (initial 40 hours and annual 20 hours) plus missing dementia training, TB documentation for staff, and missing PRN authorization forms for residents.
    • § 87608(a)(5)
    • § 87705(c)(3)
    • § 87411(f)
    • § 1569.625(b)(2)
    • § 87458(b)(1)
    • § 87463(a)
    • § 87465(d)
    • § 1569.695(c)
    10 May 2023
    Identified deficiencies in resident care and staff training during the inspection.
    • § 87608(a)(5)
    • § 87705(c)(3)
    • § 87411(f)
    • § 1569.625(b)(2)
    • § 87458(b)(1)
    • § 87463(a)
    • § 87465(d)
    • § 1569.695(c)
    14 Apr 2023
    Investigated the allegation of insufficient staff to meet residents' needs and found no evidence to support this claim.
    07 Mar 2023
    Confirmed allegation regarding dietary needs was unsubstantiated. Found allegation of residents waiting up to 90 mins for food was also unsubstantiated.
    20 Jan 2023
    Reviewed a complaint about quarantine requirements, canceled activities, and communal dining restrictions related to COVID-19, and found no violations. Investigated claims of inadequate food service, confirmed that sufficient food and options were available, and found no issues.
    21 Oct 2022
    Reviewed an allegation that staff did not follow a resident's care plan, but insufficient evidence found to support this claim after examining records and interviews related to a hospital transfer during the COVID-19 pandemic.
    13 Sept 2022
    Identified inaccuracies in medication documentation and mismatches between notes and the medications on hand for two residents, including prescription numbers, expiration dates, and issued dates. Found the Centrally Stored Medication Log to be not current and discussed updating it during the visit.
    • § 87465(a)(4)
    • § 87465(h)(6)
    13 Sept 2022
    Investigated claims about staff assistance with medication self-administration and timely prescription refills; both allegations were unsubstantiated. Identified unrelated medication errors during a medication audit, noted for further review. Exit interview conducted.
    13 Sept 2022
    Investigated two allegations and found insufficient evidence for the allegation that staff failed to assist with self-administration of medication, due to an unavailable MAR and the resident reporting no concerns. Investigated the allegation that prescriptions were not refilled in a timely manner and found insufficient evidence, as the resident denied any interruption and records showed medications were maintained while the resident no longer resided here.
    12 Aug 2022
    Reviewed allegations of transportation assistance, food quality, and fee increase at a facility; all allegations were deemed unsubstantiated.
    12 Aug 2022
    Found no evidence to support the allegation that transportation was not arranged for residents; basic transportation within ten miles was included, and an optional personal escort service was offered but declined. Found no evidence to support the allegations about food quality/quantity or improper fee increases, since meals were varied and residents and families reported satisfaction, and notices about the $1,000 increase were issued with proper timing.
    03 Aug 2022
    Investigated four specific allegations: staff did not change a resident's clothes; staff did not reposition a resident; staff failed to provide comfortable accommodations; and staff slept in a resident's room. Found insufficient evidence to prove the first two, observed residents generally in clean clothes, temperatures comfortable, and noted staff sleeping in living areas during shifts.
    • § 87307(a)(b)
    03 Aug 2022
    Confirmed allegations of staff falling asleep in a resident's room. Other allegations of not changing clothes, not repositioning residents, and not providing comfortable accommodations were unsubstantiated.
    • § 87307(a)(b)
    19 Apr 2022
    Identified deficiencies in infection control practices, signage, and proper storage of food and supplies during a recent visit.
    • § 87555(b)(8)
    • § 87303(e)(2)
    • § 87355(e)(1)
    • § 87309(a)
    • § 87307(d)(2)
    • § 87465(h)(2)
    19 Apr 2022
    Identified multiple health and safety deficiencies and gaps in infection control at the site, including missing hand hygiene signage, unsecured medications and cleaning supplies, unlocked cabinets and doors, expired food, and missing department notices. Observed infection control measures such as centralized symptom screening, available PPE, and the ability to designate an isolation room if needed.
    • § 87555(b)(8)
    • § 87303(e)(2)
    • § 87355(e)(1)
    • § 87309(a)
    • § 87307(d)(2)
    • § 87465(h)(2)
    14 Apr 2022
    Inspection found clean and properly equipped resident rooms and common areas, with adequate infection control measures in place. Staff demonstrated proper practices during observation.
    24 Mar 2022
    Identified missing hospice care plan and hospice records for a resident, failed to report hospice enrollment to licensing, did not complete a reappraisal after hospital stays and a change in condition, and did not report two hospital admissions.
    • § 87211
    • § 87463
    • § 87632
    • § 87633
    24 Mar 2022
    Investigated an allegation that a resident sustained multiple pressure injuries while in care. Review of home health and hospital records showed no clear evidence that the new injuries were caused by staff neglect, so the allegation could not be confirmed.
    24 Mar 2022
    Identified deficiencies in the care of a resident, including failure to obtain a hospice care plan, report incidents to Licensing, and complete required reappraisal after hospital stays.
    • § 87211
    • § 87463
    • § 87632
    • § 87633
    23 Mar 2022
    Determined that allegations of a resident not receiving medication on time were unfounded, as records and staff interviews showed medications were administered as prescribed.
    18 Jan 2022
    Confirmed an allegation of Neglect/Lack of Supervision resulting in repeated falls and serious injuries to a resident, leading to a civil penalty.
    • § 1569.312(a)
    21 Dec 2021
    Confirmed neglect/lack of supervision allegation resulting in multiple bruises on a resident, leading to a substantiated finding and a civil penalty assessed.
    • § 1569.312(a)
    03 Sept 2021
    Investigated the allegation that staff took a call pendant away from a resident and found insufficient evidence to support the claim. Interviews with residents and staff revealed no incidents or concerns regarding this issue.
    19 May 2021
    Identified deficiencies related to infection control, including visitors not being screened at entry, missing hand hygiene signage, and insufficient cleaning supplies and non-perishable food stock. Noted that medications were accessible in some resident rooms and some safety measures were not in use at the time of the visit.
    • § 87309(a)
    • § 87555(b)(26)
    • § 87465(h)(2)
    19 May 2021
    Identified deficiencies in infection control practices and procedures during the annual visit by Licensing Program Analysts. Recommendations made for signage, education, and continued screening of visitors and staff.
    • § 87309(a)
    • § 87555(b)(26)
    • § 87465(h)(2)
    13 May 2021
    Identified deficiencies in promoting hand hygiene and respiratory illness reporting throughout the facility during an unannounced inspection.
    07 Mar 2020
    Confirmed that the facility provided satisfactory food services and had no pests according to resident interviews and observations.

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