Jaxpointe - Holland St

    2013 Holland St, Denver, CO 80215
    • Assisted Living
    • Memory Care

    Kind staff, attentive, comfortable care

    I'm grateful for the kind, passionate staff and the attentive, well-monitored care my dad received in a safe, homelike, and spacious setting - the comfort-focused programs and good food made his stay peaceful, and I would recommend this community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    2.67·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.4
    • Meals

      2.5
    • Amenities

      2.0
    • Value

      1.5

    Pros

    • Small, homelike environment
    • Attentive, compassionate caregiving staff
    • Monitored, individualized care
    • Spacious interior layout
    • Outdoor backyard space
    • Comfort-focused programming
    • Home-style meal offerings

    Cons

    • Inconsistent staff training and clinical competence
    • Gaps in medication-administration processes
    • Delays in emergency-response and hospital-transfer protocols
    • Inconsistent meal-service quality and continuity
    • Restrictive and opaque contract/refund policies
    • Variable staff–resident relational warmth and engagement
    • Limited visitation flexibility during infection-control events
    • Odor and cleanliness variability in some common areas
    • Higher-than-area-average pricing

    Summary of reviews

    The facility presents as a small, converted residential home with an emphasis on a homelike, comfort-oriented setting. Several reviewers highlighted strengths that commonly accompany small memory-care homes: a limited census that supports individualized attention, a spacious interior layout, accessible outdoor space, and activities or program elements intended to promote resident comfort. Multiple accounts describe staff who are attentive, kind, and engaged with residents, and some families recommended the facility for its warm, monitored environment and home-style meals.

    At the same time, there are consistent operational concerns that prospective families should evaluate. Reviews point to variability in staff performance and training: while some caregivers are described as compassionate and attentive, others are described as less warm or lacking clinical confidence. Relatedly, there are indications of process-level weaknesses in medication administration and in the facility's response to acute medical events. Instances of delayed hospital transfers and questions about medication handling suggest gaps in clinical protocols and escalation procedures that require clarification before placement.

    Dining and housekeeping feedback is mixed. Several families praise the food as home-style and satisfactory, while others describe reheated or lower-quality meal experiences; this suggests inconsistency in meal preparation or service continuity. There are also isolated descriptions of odor or cleanliness variability in common areas under certain conditions, which warrants an onsite inspection of sanitation and ventilation practices.

    Management and business-practice concerns appear in multiple summaries. Complaints include restrictive cancellation and refund terms, perceived lack of transparency about fees, and at least one allegation of deceptive financial handling. The facility's visitation policy during infection-control events (reservations only) has been a point of frustration for some families. Pricing is noted to be higher than comparable options in the local market, so families should compare cost, included services, and contract terms carefully.

    For families considering this provider, recommended due diligence includes: verifying staff training and clinical staffing ratios, asking for written medication-management and emergency-transfer protocols, requesting a meal sample and weekly menu, reviewing the contract for cancellation and refund terms, clarifying visitation policies during infection-control events, and touring the physical space to assess cleanliness and odor under normal conditions. The facility's small size and comfort-oriented approach are attractive to many families, but the mixed clinical and management reports indicate the importance of clarifying operational safeguards before placement.

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    Location

    Map showing location of Jaxpointe - Holland St

    Jaxpointe - Holland St is located at 2013 Holland St, Denver, CO, 80215.

    About Jaxpointe - Holland St

    Jaxpointe Assisted Living at Holland St Memory Care Home sits at 2013 Holland Street in Lakewood, Colorado, tucked inside Jefferson County, where you'll find a small group of residents, usually about ten or sixteen in a relaxed house, with plenty of room to move around, and they've made it simple for folks to put their own touches in spacious bedrooms. All five Jaxpointe homes, spread through Lakewood, Arvada, Wheat Ridge, and Golden, are residential care homes with a focus on people needing assisted living or memory care, and the Holland Street home has been running since August 2015. The staff know how to support those living with Alzheimer's, Lewy Body, Vascular, or Parkinson's Dementia, as well as folks recovering from brain injuries or a stroke, and they make sure residents get the help they need with daily activities like bathing, dressing, transfers, and medication, while you'll see caregivers on hand 24/7, always around to offer comfort or keep an eye on everyone's safety.

    This home's built for low stress and is pretty quiet, which helps when memory troubles make busy places overwhelming, so residents find it easier to settle, recognize where they are, and join in things with neighbors or staff who get special training in dementia care, which keeps their care at the right level. There are simple features like ramps, wide halls, and an easy-access entry for wheelchairs or walkers, along with an emergency alert system, making it pretty safe to get around. Residents don't have to fuss about chores or meals either, since staff take care of housework, laundry, and meal preparation, and the kitchen serves up community meals with options for all-day dining and special diets, like diabetes or allergies. Jaxpointe offers activities planned for smaller groups, like movie nights, strolls on walking paths, gardening, and social visits, so residents stay active, but not overwhelmed, with a patio out back for sitting under the shade or spending time outside when the weather's nice.

    The home's small size makes it easier for staff and residents to know each other, keep track of routines, and make sure nobody feels lost in a crowd, and if families need help or advice about memory loss, Jaxpointe acts as a resource, too, offering information, support, or even waivers for dementia or hospice care if needed. Residents get furnished rooms, phone service, housekeeping, laundry, and scheduled transportation or parking, while amenities like furnished communal spaces and appropriate activities make the place feel homey. Jaxpointe's care team is trained to keep environments calm and familiar and offer person-centered and dementia-specific care, all in a secure, managed setting. The staff's commitment is simple-to help people keep as much independence and comfort as possible, while making sure everyone feels safe, respected, and cared for in a smaller home-like place that's easier to understand and move through every day.

    People often ask...

    Jaxpointe - Holland St offers competitive pricing, with rates starting at a cost of $6,418 per month.

    Jaxpointe - Holland St offers assisted living, memory care, and board and care.

    There are 9 photos of Jaxpointe - Holland St on Mirador.

    The full address for this community is 2013 Holland St, Denver, CO 80215.

    No, Jaxpointe - Holland St does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Colorado, the Department of Public Health & Environment licenses assisted living residences, conducting inspections and investigating complaints.

    License number23X365
    StatusActive
    Facility typeAssisted Living Residence
    Capacity8 residents
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Jaxpointe - Holland St. The information above has not been verified or approved by the owner or operator. For exact information, please contact Jaxpointe - Holland St directly. There is no cost for this service. We are compensated by the community you select.

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