Complete Care at Groton Regency

    1145 Poquonnock Rd, Groton, CT, 06340
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate staff, inconsistent safety concerns

    I'm grateful for the compassionate, hardworking staff-many go above and beyond, therapy/rehab is excellent, and the community genuinely feels like home. Rooms are generally clean and comfortable, but parts of the building are outdated, air can be stuffy, and hallways get crowded. I'm concerned about inconsistent care: poor food quality, dietary/ADA mistakes (I even experienced a choking incident), spotty nurse communication and indifferent management at times. Overall I appreciate the caregivers and would recommend for rehab and warm staff, but proceed with caution around kitchen, safety, and administration issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.39 · 115 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      2.7
    • Amenities

      3.8
    • Value

      3.0

    Location

    Map showing location of Complete Care at Groton Regency

    About Complete Care at Groton Regency

    Complete Care at Groton Regency sits on Poquonnock Road in Groton and serves both seniors and families with a range of care options like subacute, long-term, assisted living, and memory care, and it keeps up a steady average of about 123 residents daily out of its 162 certified beds, and you'll notice a hands-on management team that gets involved in daily operations, which many say leads to friendly, helpful, and kind staff who try to support everyone's comfort, and residents can expect amenities like Wi-Fi, transportation, and enough parking, plus meals that chefs and meal planners prepare to be nutritious, though the facility did have 16 recent inspection deficiencies-including problems with food storage and service, not enough licensed nurses on each shift, and gaps in supporting residents' self-determination, though inspectors found no real harm, just a risk for harm greater than minor, and the nurse turnover rate is a bit higher than average at 47.7% compared to the state's 38.9%, but nursing care hours per resident barely outpace the state average at 3.88 per day, and while residents mention engaging activities for social, physical, and mental health-recognized by Best of Senior Living and other awards-Complete Care at Groton Regency isn't taking new admissions at the moment, and the staff speaks English and uses programs and features unique to this facility, putting a focus on safety and wellbeing through complete and specialized care that tries to meet each resident's needs.

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