Marlborough Health and Rehabilitation Center

    85 Stage Harbor Rd, Marlborough, CT, 06447
    4.3 · 88 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring rehab with some shortcomings

    I recommend Marlborough Health & Rehab - the staff (Brittany at the front desk, nurses, therapists and APRN) were kind, attentive and rehab helped my mom regain mobility; admissions was smooth and the facility is clean, quiet with nice common areas. That said, I noticed understaffing at times, inconsistent/uncaring aides, occasional medication and meal delays, and parts of the building/parking need updates. Overall a caring, recovery-focused place that worked well for my mom, but monitor staffing and safety if your loved one is medically fragile.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 88 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      2.4
    • Amenities

      3.9
    • Value

      5.0

    Location

    Map showing location of Marlborough Health and Rehabilitation Center

    About Marlborough Health and Rehabilitation Center

    Marlborough Health and Rehabilitation Center offers a wide range of health care and support services for seniors, and the place has staff who handle check-ins and all the insurance paperwork, which can be a big help when you're dealing with medical needs, and they have in-person appointments for folks who need that. The center's connected to the Connecticut premier rehabilitation network, and they pay attention to different specialties like oncology and sports medicine, focusing on getting good results for people, whether you need physical therapy, rehabilitation, or other regular medical help. Residents have access to technology like senior internet plans, cell phones, hearing aids, and there's transportation to help seniors get to appointments or treatments, plus caregiving support and home care services for those who want to stay at home longer, and inside the building there are a lot of safety features like home security, walk-in tubs, medication dispensers, and ID theft protection, not to mention specialized medical alert systems with reviews of big brands like Bay Alarm Medical, Medical Guardian, and ADT Medical Alert, all meant to help seniors feel safe.

    The center provides senior housing options, from independent living to senior apartments, and covers services for assisted living, memory care, and nursing home needs, so it's got options no matter the level of care required, and there are resident and family councils where people can share concerns and work together to improve life at the center, which counts for a lot. There's always transportation help for getting to medical appointments, and everyone gets Wi-Fi, air conditioning, cable TV, a private bathroom, kitchenette, and telephone in each room, while entertainment is part of life too, including movie nights, music programs, and even a community-sponsored movie theater, plus emergency alert systems, arts and crafts rooms, a game room, library, walking paths, fitness area, outdoor activities, and a spa with sauna and wellness programs.

    For those needing more help, there are non-ambulatory care services, as well as personal support for bathing, dressing, managing medicine, handling transfers, and general daily tasks, with nursing support for 12 to 16 hours each day and a 24-hour call system on top of that, which can give families peace of mind. Medical services are thorough and available, and residents have spaces like private celebration rooms and several lounges, and if you like being outside, there are garden courtyards and group outings to restaurants.

    There's also a big focus on activities, from cooking and gardening groups to arts and crafts, along with pet therapy programs with trained service animals stopping by. The center offers palliative care and skilled nursing care with therapeutic recreation, full-time nursing, and specialist doctor visits, plus their Passport+ care for conditions like orthopedic, neurology, cardiac, pulmonary, sepsis, and diabetes issues-this fits in with their Passport Rehabilitation Program, which covers speech, physical, and occupational therapy, whether you stay long-term or short-term, so care is meant to suit the changing needs of older people.

    Nursing care is always available, and the team is described as skilled and compassionate, working hard for every patient's well-being, while round-the-clock care is there for those living with chronic illnesses or disabilities. It's run by National Health Care Associates, and they have information on job openings and employee benefits, plus a system for anonymous reporting if anyone has a problem. There's a clear admissions process, visiting hours run from 8 in the morning until 8 at night, and they allow virtual visits if you can't make it in person. The center is a Certified Great Place to Work and even got the McKnight's Excellence in Technology Award for working with Circadia Health. They say they create an engaging and inviting environment and aim to improve quality of life through activities, wellness services, and tailored post-acute care using their Passport™ approach. Telehealth, diagnostics, home care, and hospice can be gained through their network, and everything here is meant to center care around healing and daily comfort, with lots of options for therapy, nursing, and long-term support, whether you need help for just a while or a longer stay.

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