Complete Care at Meriden is a senior care facility that provides different levels of care, including assisted living and memory care, for up to 130 residents, though the daily average is about 103 people. The facility is part of the Complete Care group and offers specific programs for long-term and rehabilitative care, with services like respiratory care, orthopedic rehab, cardiac care, renal care, stroke recovery, hospice care, and wound care. Staff focus on meeting individual needs, aiming to give each resident personalized help and support while encouraging independence and safety in a home-like setting, and the staff try to build strong relationships with residents to help everyone feel valued. The facility comes with features that make life more comfortable and enjoyable for seniors, with amenities designed for wellness, social connection, and convenience, all tailored to improve everyday living. There are specialized programs and unique service options, some named, which help provide care based on the resident's health and personal preferences.
Nursing staff provide an average of 3.37 hours of care per resident each day, which is a bit less than the state average of 3.8 hours, and recent inspection reports have pointed out 36 deficiencies, including a serious quality of life and care issue involving safety and supervision, which the state marked as an immediate risk to residents. There was also a deficiency related to not following proper treatment according to doctors' orders and that had the potential for harm, plus a complaint with two deficiencies and an $8,827 fine. The facility is designed to feel comfortable and welcoming and tries to help each resident maintain their dignity, but inspection reports show areas where improvements in safety and care are needed. Despite these challenges, the facility offers a wide range of healthcare and daily living services, aiming to support residents' well-being and adapt to their changing needs with a focus on care, respect, and community.
