Civita Care Center at Milford sits at 2028 Bridgeport Ave in Milford, Connecticut, and provides skilled nursing and rehabilitation services with a focus on care and togetherness. This privately held, for-profit nursing home holds 120 certified beds and belongs to Civita Care Centers, with management under Denise Quarles since August 2020 and a recent change of ownership in the past year. The team includes a hospice representative, Pamela Gambardella, a CNA and nursing student, Jaemease Edwards, a Master's of Public Health student, Annabelle Farrell, a Doctor of Physical Therapy student, Mia Fortin, and Kim Hall as the Business Office Manager. The facility accepts Medicaid and Medicare and allows for both private and shared suites.
There's a wide range of care offered for residents, depending on needs, including short-term rehabilitation, skilled nursing, intermediate care for frail individuals, hospice care, IV care, dementia care, brain injury care, wound care management, and dedicated therapy services. Residents receive meals prepared and served on-site, laundry, housekeeping, fresh linens, cable, telephone, and use of outdoor spaces. The staff aims to deliver care with a feeling of community and is set up to support people moving from the hospital and recovering before going back home.
Civita Care Center at Milford stands out with specialized care types and team members with health and therapy training, plus features like a DDIT collection point, but it's worth noting that inspection reports show 55 total deficiencies, including infection-control and food service violations, as well as four infection-related deficiencies and citations for not always meeting treatment standards or resident goals, so while the staff turnover and average nurse staffing hours are about average, inspection ratings for health, quality, and overall experience are much below average. The facility is managed by Ct Opco Holding LLC, with indirect ownership by several entities and individuals, and has a team of 51-200 employees working across different care levels, always in a way that tries to support every resident's particular needs, whether for brain injury, memory loss, wounds, or end-of-life care. The website, civitamilford.com, shares more on their approach and services.
