Norwichtown Rehabilitation & Healthcare

    93 W Town St, Norwich, CT, 06360
    2.7 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff, severe safety issues

    I had a mixed experience. The rehab, many nurses and therapists were fantastic - attentive, hardworking, and caring; rooms, activities and the garden felt homey. At the same time I saw serious safety and sanitation problems (roaches, mold/standing water, flooded kitchen), ignored call lights, poor communication, rough/neglectful handling, medication/discharge errors and inedible food. Because of those health and care concerns, I cannot recommend this facility and plan to report my experience.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.71 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      2.7

    Location

    Map showing location of Norwichtown Rehabilitation & Healthcare

    About Norwichtown Rehabilitation & Healthcare

    Norwich Sub-Acute and Nursing, located in Norwich, CT, is a medium-sized facility with 120 beds that offers both short-term rehabilitation and long-term care services. The facility is owned by a for-profit LLC and participates in both Medicare and Medicaid programs. It is not part of a continuing care retirement community. The nursing home has received an overall rating of 3 out of 5, with an average rating for both short-term rehabilitation and long-term care.

    In terms of the quality of post-acute care for patients recovering from a hospital stay, Norwich Sub-Acute and Nursing has a rating of average. The facility has a track record of 63.5% of residents being able to return home after being discharged. The percentage of residents experiencing falls with major injuries is low at 1.2%, while 5.8% of short-term rehabilitation stays resulted in serious infections requiring hospitalization. Rehospitalizations and emergency room visits were reported at 20.9% and 10.7% respectively.

    The facility's ability to care for residents who need daily assistance with medical and non-medical needs also received an average rating. The percentage of residents maintaining the ability to self-care was high at 87.0%, and 92.8% of residents received the annual influenza vaccination. Nurse staffing consistency is also strong, with a registered nurse on-site for at least 8 hours on 100% of days.

    Recent inspection reports from the Centers for Medicare and Medicaid Services highlighted areas for improvement, including compliance with regulations related to resident rights, notification procedures, pressure ulcer care, food procurement and storage standards, staff training, and facility safety and cleanliness. The nursing home paid a fine of $650 in the last three years related to compliance issues.

    In conclusion, Norwich Sub-Acute and Nursing provides both short-term rehabilitation and long-term care services for residents in need of assistance with medical and daily living needs. The facility has generally positive ratings for post-acute care and residents' ability to self-care, but recent inspection reports have identified areas for improvement in maintaining regulatory compliance and quality of care.

    People often ask...

    Nearby Communities

    Assisted Living in Nearby Cities

    24 facilities$4,658/mo
    27 facilities$4,658/mo
    17 facilities$4,658/mo
    20 facilities$5,800/mo
    28 facilities$5,590/mo
    4 facilities
    9 facilities
    29 facilities$5,671/mo
    11 facilities
    © 2025 Mirador Living