Overall sentiment across the reviews is mixed, with consistent praise for the physical building and basic services but repeated concerns about staffing, engagement, and some aspects of care and cleanliness. Multiple reviewers describe the facility as "lovely," "well kept," and note an attractive dining area. The community provides essential services that many families look for: three meals a day, laundry service, on-site medication administration, and medical transportation. There is also a resident coordinator present on-site part-time (reported three days per week), and an outdoor exercise area and adequate two-person room options are available. These features suggest the facility can meet basic daily-living needs and presents well cosmetically and in common areas.
However, several significant and recurring negatives temper that positive picture. Room size and storage are common complaints — residents have "small rooms" and "little space for personal belongings," which may be important for anyone moving in with substantial possessions. Food quality is another frequent concern; reviewers consistently call the food "ordinary" or "bad," even while acknowledging the dining room itself is pleasant. Connectivity is weak, with reports of poor and unreliable WiFi, which can be a major issue for families and residents who rely on internet access for communication and entertainment. The campus is described as remote and hard to access, which could be problematic for frequent family visits or externals services.
Staffing and care coverage emerge as the most serious themes. Reviewers report no nurses or upper-level staff on weekends and say the only higher-level staff presence is a resident coordinator for three days a week. Related comments note high staff turnover, indifferent or unfriendly staff attitudes, and in at least one report, dirty facilities. These observations raise concerns about continuity of care, supervision, and the day-to-day responsiveness of staff — particularly on weekends or off-hours. A few reviewers explicitly say residents "move out often," which may reflect dissatisfaction linked to staffing and management issues.
Activity programming and resident engagement are also repeatedly criticized. Multiple summaries say there are limited activities, mostly indoor-only options, no outside trips, and that many residents "sleep all day" — all indicators of low engagement and a lack of stimulating or varied programming. For families seeking an active lifestyle or frequent outings for a loved one, this would be a notable drawback. Smoking being allowed on the property is mentioned more than once; while that may be acceptable or even preferable for some smokers, it is also listed as a liability by others and can affect air quality and the overall atmosphere.
There are also mixed signals about cleanliness, management, and marketing. Some reviews emphasize that the community is "well run," while others point to dirty facilities, indifferent staff, high turnover, and an "old brochure," suggesting inconsistencies between presentation and lived experience. This pattern — attractive physical plant and core services but variability in staff performance, activity offerings, and food/cleanliness — suggests the facility may be stronger on operations and amenities than on programming, clinical staffing coverage, and resident engagement.
In summary, Scofield Manor appears to offer a pleasant building, decent basic services (meals, laundry, medication administration, transportation), and some conveniences like a part-time resident coordinator and an outdoor exercise area. Prospective residents and families should weigh these positives against concerns about small rooms and limited storage, food quality, weak WiFi, a remote location, limited activities and outings, weekend clinical staffing gaps, reports of indifferent staff and high turnover, and occasional reports of cleanliness issues. Those priorities (living space, dining, engagement, weekend clinical coverage, and staff stability) should guide whether Scofield Manor is a fit: it may suit someone who values a well-kept facility and basic services and who does not require robust weekend clinical staffing or an active outings calendar, but it may be a poor fit for those who prioritize strong nursing coverage, frequent off-campus activities, reliable internet, or larger private living space.
