Woodlake at Tolland Nursing and Rehabilitation Center

    26 Shenipsit Lake Rd, Tolland, CT, 06084
    3.0 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severely understaffed, unsafe, poor communication

    I had a mostly negative experience: the facility was severely understaffed, staff were often unresponsive to call buttons/doorbell, communication was poor, and unsafe care (falls, bedsores, inadequate transfers, ignored doctor orders) was a real problem. A few therapists and aides were caring and the gardens/recreation and roommate pairing were pleasant, but maintenance, food, TV and documentation were neglected. I would not send my loved one here-visit in person before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.05 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.6
    • Meals

      1.7
    • Amenities

      2.4
    • Value

      1.0

    Location

    Map showing location of Woodlake at Tolland Nursing and Rehabilitation Center

    About Woodlake at Tolland Nursing and Rehabilitation Center

    Woodlake At Tolland Rehabilitation & Nursing Center is a large for-profit facility with 130 beds, offering both short-term rehabilitation and long-term care. The center participates in both Medicare and Medicaid programs, providing a supportive environment for individuals who require skilled nursing and rehabilitative services. Residents at this facility benefit from an average of 3 hours and 50 minutes of nurse staffing per resident per day, ensuring a solid baseline of daily clinical care and support tailored to the needs of both short-term and long-term residents.

    The care at Woodlake At Tolland Rehabilitation & Nursing Center extends to individuals recovering from hospital stays, such as after a stroke, heart attack, serious infection, or accidental injury. The facility is not part of a continuing care retirement community, which means its focus remains on skilled nursing and rehabilitative medical services. For those in short-term rehabilitation, the center has had approximately 52.9% of residents able to return home upon discharge, reflecting an emphasis on recovery and the regaining of independence. Emergency room visits and infections resulting in hospitalization are tracked closely, with 15% of short-term residents requiring ER visits and 7.1% of short-term stays resulting in infections that required hospitalization.

    Woodlake At Tolland Rehabilitation & Nursing Center works to maintain residents’ engagement in activities of daily living, with 94.4% of long-term residents able to maintain self-care capabilities such as moving, eating, and using the bathroom. The facility places importance on preventive health, with 82.1% of residents receiving annual influenza vaccinations. Nurse staffing is consistent through the week, including on weekends, contributing to the continuity and reliability of care provided to residents.

    Health, safety, and wellness are ongoing priorities, as evidenced by regular inspection results. These inspections review everything from food storage and preparation to resident safety and the development and implementation of individualized care plans. The facility has made efforts to improve compliance with care planning, safety protocols, medication management, and resident rights. Policies are in place to support infection prevention and control, respiratory care, catheter care, proper notification procedures for families and residents, as well as vaccine administration.

    Woodlake At Tolland Rehabilitation & Nursing Center emphasizes creating a supportive and dignified environment where the well-being and preferences of each resident are respected. The staff at the center work continuously to ensure residents receive appropriate treatment and care according to their medical orders and individual goals. There are ongoing commitments to safe medication practices, the appropriate use of psychotropic medications, monthly drug regimen reviews by licensed pharmacists, and holistic approaches to health and rehabilitation, including encouraging non-pharmacological interventions and gradual medication dose reductions where appropriate.

    Throughout its operations, the facility strives to maintain high standards in food safety, nutrition, and hydration, seeking to provide all residents with meals and fluids sufficient to maintain their health. With its dedicated team, consistent nursing care, and focus on both rehabilitative and long-term health needs, Woodlake At Tolland Rehabilitation & Nursing Center continues to serve as a resource for individuals needing skilled nursing support in a compassionate and professional setting.

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