Delamere Woods

    625 Palisado Ave, Windsor, CT, 06095
    4.3 · 7 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Caring staff, affordable, cosmetic issues

    I'm very happy with this community - the staff (Deb and the outstanding director) are warm, caring and go above and beyond, residents are friendly, and my mom settled in and enjoyed the food. The place has many amenities: large units with full kitchens and balconies, dining room with multiple dinner options, weekly cleaning, laundry, grocery delivery, pet-friendly, parking, hairdresser, gardens, frequent check-ins and daily activities (exercise, karaoke, bingo). It's affordable with utilities included and feels quiet and secure. Downsides: the building is aging and needs renovations, hallways/carpets can be dirty, AC is unreliable, and there are no on-site health services. Overall a very good, caring place and good value despite cosmetic issues.

    Pricing

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    Amenities

    4.29 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      4.8
    • Meals

      4.3
    • Amenities

      3.3
    • Value

      4.5

    Pros

    • warm, friendly atmosphere
    • many amenities
    • optional dining room with staff-served dinners
    • multiple dinner/meal options
    • affordable low maintenance fee that includes utilities
    • weekly in-unit cleaning service
    • laundry service
    • grocery delivery to room
    • pet-friendly
    • balconies with room furniture
    • on-site parking
    • hairdresser/barber service
    • gardens open to residents
    • quiet and peaceful environment
    • secure access and overall safety (no break-ins reported)
    • friendly, caring and professional staff
    • outstanding director/management praised
    • large units with full kitchens
    • good perceived value for cost
    • daily activities reported (karaoke, exercise, bingo)
    • frequent check-ins and attentive caregiving

    Cons

    • aging building and dated appearance
    • facility requires renovations and updates
    • dirty hallways and stained carpets reported
    • inconsistent or light cleaning in common areas
    • unreliable air conditioning
    • no on-site health/medical services
    • mixed/limited activity offerings or inconsistent programming

    Summary review

    Overall sentiment across the reviews for Delamere Woods is positive about staff, value, unit size, and basic services, but mixed to negative regarding the physical condition of the building and availability of on-site health services. Reviewers repeatedly emphasize a warm, friendly atmosphere: staff are described as caring, professional, and attentive, with multiple comments that the director and specific staff members go above and beyond. Frequent check-ins, helpful individual staff (named praise for "Deb" in at least one summary), and an overall culture of friendliness contribute strongly to residents' and family members' satisfaction.

    On the accommodations and amenities side, Delamere Woods receives consistent praise. Units are described as large and functional with full kitchens and private balconies furnished for use. The community is pet-friendly, offers parking, has gardens open to residents, and provides practical services that appeal to independent seniors: weekly in-unit cleaning, laundry service, grocery delivery to rooms, and an on-site hairdresser. The financial picture is also highlighted as a benefit — reviewers note an affordable low maintenance fee that includes utilities, making the community feel like good value for the money. Many reviewers specifically mention optional dining room service and multiple dinner options, which adds convenience and social dining opportunities for residents.

    Dining and activities produce mixed but generally positive comments. Several reviews say residents enjoyed the food on the occasions they ate in the dining room and that an optional dinner program exists. Activity reports are somewhat inconsistent: some summaries list daily programming such as karaoke, daily exercise and bingo, and at least one resident became more positive after adjusting to the community and participating in activities. However, other reviewers characterize activities as limited or inconsistent, so program breadth and regularity may vary depending on timing or which part of the community you observe.

    The most significant negative themes relate to the physical plant and clinical services. Multiple reviewers note that the building is older, needs renovation, and has a dated appearance (a "look rated 3" was explicitly referenced). Cleanliness in common areas is a recurring concern — hallways and carpets were described as dirty, and common-area cleaning was characterized as light or inconsistent. Mechanical issues were also mentioned, most notably unreliable air conditioning. Importantly, reviewers point out there are no on-site health or medical services, which is a critical limitation for prospective residents who may require frequent clinical monitoring, skilled nursing, or rapid medical response.

    In summary, Delamere Woods appears to be a solid option for independent seniors who prioritize affordable, spacious units, friendly staff, and basic convenience services (cleaning, laundry, grocery delivery, optional dining). The community culture and staff quality are its strongest assets. Prospective residents and families should weigh these strengths against the property's aging condition, occasional cleanliness and maintenance shortcomings, unreliable AC, and lack of on-site medical services. Those needing higher levels of medical care, a newly renovated environment, or consistently robust activity programming may find the community less suitable without planned improvements. For many independent seniors seeking value and a caring staff, however, Delamere Woods offers a compelling option with several useful amenities.

    Location

    Map showing location of Delamere Woods

    About Delamere Woods

    Delamere Woods sits in a peaceful country setting in the historic district of Windsor, Connecticut, close to Windsor center, shopping, banks, and groceries, and you can get there easily from I-91 and Route 159, which helps families visit, and it's a place for seniors aged 62 and over who want an independent lifestyle without all the worries of owning a home. The community has friendly people who call each other close friends and new folks get welcomed right in, and you'll see active residents gathering in both indoor and outdoor common areas, enjoying a schedule of social, educational, and entertaining activities, plus there's an activity room, a library, a main dining room with meals served five days a week, and a beauty parlor for haircuts or shaves. Each unit comes with kitchen facilities if you like to cook, individually controlled heat and air conditioning, bath tubs, and all utilities except phone, and you don't have to worry about laundry since there are free washers and dryers, plus staff handles weekly housekeeping and linen service. There's on-site management and a trained, friendly staff who work as senior care advocates, ready to give guides and information about specific health concerns, independent living, assisted living, memory care, and nursing home services, and you can ask questions or get extra support any time you need it.

    The facility lets you choose between renting or buying a unit, and there's both resident parking and complimentary chauffeured transportation for errands or appointments, so you won't need to drive if you don't feel like it, and the grounds stay bright and well-lit for safety, with 24-hour security. Pets are welcome, and there's a no smoking policy in all private and public indoor spaces, which might matter to some. Residents who need more help can get services for assisted living, memory care, skilled nursing, continuing care, respite care, or even hospice, and the healthcare staff are available to assist as needed. Amenities help you stay as independent as possible, and the community offers plenty of chances to socialize and stay active, with a focus on making folks feel comfortable, safe, and at home. If you want to visit, you can schedule a tour to look around, ask any questions, and get a real feel for the place, and they have a system for requesting info from the staff if you'd rather get details before coming by. Residents have a comfortable, age-restricted environment with both privacy and plenty of company, and the Delamere Woods Advantage means you can settle in, get support if you need it, and spend your days with others who care.

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