Inconsistent staffing levels and workforce stability
Delayed responsiveness to resident calls and ADL assistance
Medication-administration inconsistencies and clinical continuity gaps
Opaque billing practices and unexpected fee assessments
Variable dining quality and slow meal-service delivery
Irregular housekeeping and unit-cleaning performance
Gaps in family communication and administrative follow-through
Facility maintenance and environmental-control reliability issues
Property-loss and personal-item management weaknesses
Activity-programming continuity gaps and cancellations
High and increasing fees not consistently tied to service changes
Challenges transitioning residents to higher-level skilled nursing
Mixed resident acuity creating a partial nursing-home atmosphere
Limited availability for certain licensed wound or complex-care services
Summary of reviews
Brookdale Lake Orienta elicits a mixed but detailed set of impressions. Many reviewers highlight strengths typical of an amenity-forward senior living community: bright, well-kept interiors and grounds; spacious, updated apartments often with lake views; a resort-like aesthetic; and a broad complement of on-site amenities such as a theater, salon, pool, fitness spaces and dining areas. The community offers an active social calendar, with daily activities, outings, live entertainment and regular family events that many residents find engaging. Several accounts note prompt in-apartment therapy, visiting clinicians, transportation to appointments, and concierge help with benefits and paperwork, which supports independence and convenience for residents and families.
Staff performance is one of the clearest dividing lines in the feedback. A substantial portion of comments praise direct-care staff as caring, professional and attentive, and many families describe positive onboarding experiences and helpfulness from individual team members. Conversely, there are repeated operational concerns about staffing stability and responsiveness: reviewers describe delays answering call pendants or extended waits for assistance with activities of daily living. These staffing and continuity issues also intersect with clinical concerns—several reviewers cited missed medication doses, inconsistent nursing coverage for higher-acuity needs, and limits on licensed wound care—suggesting variable clinical continuity depending on the shift or unit.
Dining and housekeeping receive similarly mixed assessments. The facility offers restaurant-style dining with flexible hours and customizable options that many residents enjoy, and some reviewers commend high-quality meals and presentation. At the same time, others report uneven food quality, limited menu variety, over-seasoning for some tastes, and slow dining service during peak times. Housekeeping and unit-cleaning performance are generally characterized as excellent in many accounts, but a nontrivial number of comments point to sanitation concerns, inconsistent room cleaning, and laundry or personal-item issues in some cases.
Administrative, billing and facility-maintenance themes recur across reviews. Families describe both smooth move-ins with clear explanations and, in other instances, opaque billing practices, unexpected extra charges, and disputes about final invoices. Maintenance is viewed positively when renovations and updates are underway, but reviewers also call out intermittent HVAC, humidity, mold remediation and elevator reliability problems. Activity programming is a strength overall, but reviewers note occasional cancellations or limited evening programming when participation or staffing is low.
In practice, the resident experience at Brookdale Lake Orienta appears to be highly dependent on unit placement, care needs and timing: residents who value amenities, social programming and an attractive setting report substantial satisfaction, while families with higher clinical needs or those encountering staffing or administrative lapses report uneven care and communication. Prospective residents and families should weigh the community’s strong amenity and social offerings against the operational patterns described here—in particular, verify current staffing levels, clinical coverage for specific care needs (including wound care and transitions to skilled nursing), housekeeping and laundry protocols, and the community’s billing and fee disclosures during the tour and contracting process.
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Location
Brookdale Lake Orienta is located at 217 Boston Ave, Altamonte Springs, FL, 32701.
About Brookdale Lake Orienta
Brookdale Lake Orienta sits in Altamonte Springs, Florida, as a three-story building where folks can choose from studio, one-bedroom, and two-bedroom units, and the place has independent living, assisted living, and memory care, so people don't have to move if their needs change. The community has 24/7 staff on call for emergencies and a helpful team-from managers to cleaning staff-who look after daily care, making sure meals are cooked, chores are handled, and residents can enjoy their time however they choose, whether in the community library, playing billiards, in the courtyard, out in the garden, or over in the game room. There's a swimming pool with water exercise groups, an ice cream parlor, and scheduled activities every day to keep people involved and social. Brookdale Lake Orienta welcomes pets, and the dining options focus on good nutrition with chefs and meal planners who use quality ingredients, and residents who need help with daily tasks benefit from services in assisted living, while others with memory issues get more support in spaces designed to be safe and easy to understand, especially for those with Alzheimer's or other forms of dementia. Nurses and certified professionals stay updated on every resident's health, offering preventive care and programs through something called Brookdale HealthPlus, and general counseling is available to help with life changes. Folks in this community can continue living their lives with dignity, company, routine, and help whenever they need it, and the staff keeps families aware of any changes so everyone can feel informed. There are blogs, special programs, and community events as part of Brookdale Life, and the focus seems to be letting people enjoy life as fully as they can, with care and support all along the way.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Lake Orienta offers competitive pricing, with rates starting at a cost of $4,111 per month.
Brookdale Lake Orienta offers independent living, assisted living, and memory care.
There are 17 photos of Brookdale Lake Orienta on Mirador.
Yes, Brookdale Lake Orienta allows residents to age in place and adjust their level of care as needed.
The full address for this community is 217 Boston Ave, Altamonte Springs, FL 32701.
No, Brookdale Lake Orienta does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Found no deficiencies after a complaint investigation and generator monitoring conducted in May 2026.
02 Feb 2026Complaint
02 Feb 2026Complaint
Investigated a complaint and confirmed deficiencies that were corrected during the revisit.
02 Feb 2026Complaint
02 Feb 2026Complaint
Concluded no deficiencies were found during a revisit to the complaint investigation.
02 Dec 2025Complaint
02 Dec 2025Complaint
Investigated a complaint and found deficiencies related to self-administration of medications by unlicensed staff and related medication handling practices.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
17 Nov 2025Complaint
17 Nov 2025Complaint
Identified deficiencies in staff roster accuracy, incomplete resident medical histories, and improper medication labeling and orders. The findings show missing or outdated documentation and inadequate record-keeping.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0056MEDICATION - LABELING AND ORDERS
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
09 Sept 2025Complaint
09 Sept 2025Complaint
Investigated concerns about supervision and care; found deficiencies in monitoring residents’ needs and notifying changes in condition to physicians within required timelines.
Class 2A0025RESIDENT CARE - SUPERVISION
10 Apr 2025Standard
10 Apr 2025Standard
Concluded that no deficiencies were found during the revisit.
29 Jan 2025Standard
29 Jan 2025Standard
Investigated deficiencies in emergency power planning, environmental control, and resident notification related to emergency procedures.
04 Dec 2024Standard
04 Dec 2024Standard
Found deficiencies in emergency power planning and environmental control, including inadequate policies, procedures, and fuel storage to maintain safe temperatures during emergencies.
01 Oct 2024Standard
01 Oct 2024Standard
Found deficiencies in emergency power planning, including on-site fuel storage and policies, with details needed on resource sharing, plan content, and documentation.
01 Oct 2024Complaint
01 Oct 2024Complaint
Investigated a complaint and found no deficiencies.
01 Oct 2024Complaint
01 Oct 2024Complaint
Determined no deficiencies were found during the visit.
11 Jul 2024Complaint
11 Jul 2024Complaint
Observed deficiencies in coordinating third-party services; no list of third-party providers for residents to choose from and documentation of provider agreements was lacking.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
11 Jul 2024Standard
11 Jul 2024Standard
Identified deficiencies in emergency planning; failed to timely submit the annual Comprehensive Emergency Management Plan for 2024 to the local emergency management agency.
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
11 Apr 2024Standard
11 Apr 2024Standard
Identified deficiencies in background screening attestations, emergency management planning, staff training, and resident records. The findings show missing attestations, incomplete plans, and missing progress notes.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0160RECORDS - FACILITY
Class 3AN278LNS - RECORDS
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
11 Jan 2024Complaint
11 Jan 2024Complaint
Investigated complaints; deficiencies were corrected at the time of the visit.
01 Nov 2023Complaint
01 Nov 2023Complaint
Investigated a complaint about care in a residential facility and found multiple violations of admission rules, elopement prevention, and staff training requirements, with several deficiencies remaining uncorrected.
12 Oct 2023Complaint
12 Oct 2023Complaint
Investigated a fourth revisit to a complaint investigation and found a deficiency corrected at the time of the survey.
18 Aug 2023Complaint
18 Aug 2023Complaint
An investigation found multiple safety and care deficiencies related to resident safety, elopement risk, identification, and staff training and documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
17 Aug 2023Complaint
17 Aug 2023Complaint
Investigated a complaint; deficiencies were corrected during the revisit.
15 Aug 2023Complaint
15 Aug 2023Complaint
Investigated a complaint and found failure to maintain a clean environment in the memory care area, with dust and lint on vents, a hole behind the laundry room door, and a black substance on another vent; administrator confirmed the findings.
08 May 2023Complaint
08 May 2023Complaint
The entity was cited for deficiencies in adverse incident reporting and in policies for resident care, including inadequate handling of assistive devices and related daily living practices, with observed issues in resident care documentation and device cleanliness.
Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
Investigated and found a failure to maintain a clean living environment for residents, with multiple cleanliness and sanitation issues observed during the survey.
Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
Found deficiencies in providing a safe living environment and maintaining electrical and structural systems; observed dirty carpet stains and other maintenance concerns.
25 Oct 2022Complaint
25 Oct 2022Complaint
Investigated findings revealed deficiencies in background screenings, reporting to the background screening clearinghouse, and several safety and records issues affecting resident care and living conditions.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Identified multiple deficiencies related to resident rights, privacy, communication, posted notices and house rules, as well as nursing services and staff training.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3AN278LNS - RECORDS
12 Jan 2022Complaint
12 Jan 2022Complaint
Deficiencies identified in a prior complaint were corrected at the time of the revisit on 2022-01-12.
14 Dec 2021Complaint
14 Dec 2021Complaint
Concluded that deficiencies found in the complaint investigation were corrected during the survey.
05 Nov 2021Complaint
05 Nov 2021Complaint
Found deficiencies in residents' rights and facility procedures, including delayed call-button responses, lack of staff training documentation on response times, and tampering with surveillance equipment.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
07 Oct 2021Complaint
07 Oct 2021Complaint
Identified deficiencies in health assessments after significant changes and in elopement safety practices with inadequate monitoring and planning.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
05 May 2021Complaint
05 May 2021Complaint
Investigated a complaint and found deficiencies in medication labeling and orders, including incomplete documentation and changes in directions.
Class 3A0056MEDICATION - LABELING AND ORDERS
24 Mar 2021Complaint
24 Mar 2021Complaint
Found no deficiencies after an unannounced revisit conducted on 3/24/2021.
08 Feb 2021Complaint
08 Feb 2021Complaint
Investigated deficiencies in medication self-administration and administration practices, including improper handling by staff and lack of proper oversight.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
04 Feb 2021Complaint
04 Feb 2021Complaint
Found no deficiencies on the 2/10/2021 revisit.
09 Dec 2020Standard
09 Dec 2020Standard
Found no deficiencies. No deficiency was found at the time of the visit.
20 Nov 2020Complaint
20 Nov 2020Complaint
Investigated the complaint and found the facility failed to maintain adequate supervision and awareness of residents' whereabouts, compromising safety and well-being.
Class 2A0025RESIDENT CARE - SUPERVISION
19 Oct 2020Standard
19 Oct 2020Standard
Identified multiple deficiencies related to resident observation, medication management, staff training, preservice orientation, and ethical issues.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3AN278LNS - RECORDS
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
17 Sept 2020Monitor
17 Sept 2020Monitor
Investigated a complaint and found a deficiency in infection control and generator monitoring that was corrected during a follow-up visit.
14 Sept 2020Complaint
14 Sept 2020Complaint
Investigated a complaint alleging concerns. Found the individual named in the allegation resides in the independent area of the community and is not a resident in the assisted living portion.
05 Jun 2020Monitor
05 Jun 2020Monitor
Conducted an unannounced visit; no deficient practice was found.
07 May 2020Monitor
07 May 2020Monitor
Identified deficiencies in resident rights and facility procedures due to missing or inadequate written house rules and procedures.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
02 Apr 2020
02 Apr 2020
Found no deficiencies during a joint visit conducted on 2020-04-02.
30 Jan 2020
30 Jan 2020
Concluded that deficiencies were corrected during a desk review and no current deficiencies were found.
23 Dec 2019Complaint
23 Dec 2019Complaint
Revisited a prior complaint investigation and confirmed deficiencies were corrected on 12/23/2019.
20 Nov 2019Expansion
20 Nov 2019Expansion
Found deficiencies related to staff training, background screening, and care practices, with evidence of incomplete compliance across multiple areas.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
27 Sept 2019Complaint
27 Sept 2019Complaint
Investigated deficiencies related to resident rights information, posting of required notices, and adverse incident reporting; several rules governing resident protections and rights were not properly followed.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
27 Sept 2019Complaint
27 Sept 2019Complaint
Investigated a complaint and found no deficiencies.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
02 Aug 2019Complaint
02 Aug 2019Complaint
Concluded that deficiencies were corrected during a follow-up visit after a complaint.
17 Jun 2019Complaint
17 Jun 2019Complaint
Identified deficiencies in background checks, staff elopement training, and maintenance of the facility’s environment. Noted missing background screening results for a staff member, lack of elopement policy training documentation, and several unsafe conditions such as ceiling and carpet stains.
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
11 Apr 2019Complaint
11 Apr 2019Complaint
Inspections found multiple deficiencies in resident care, supervision, staff training, facility conditions, medication administration, and reporting requirements.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3AN277LNS - RESIDENT CARE STANDARDS
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
04 Mar 2019Complaint
04 Mar 2019Complaint
Concluded there were no deficiencies identified during the follow-up on a complaint investigation.
31 Jan 2019Monitor
31 Jan 2019Monitor
Found no deficiencies during a follow-up Change of Ownership survey conducted on 2019-01-31.
09 Jan 2019Complaint
09 Jan 2019Complaint
Identified deficiencies in health assessments and medication consent documentation; health assessments were not completed accurately for two residents and signed consent forms were missing.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 4A0162RECORDS - RESIDENT
03 Dec 2018Monitor
03 Dec 2018Monitor
Investigated a re-licensure survey identified deficiencies in staff training, including ADRD continuing education and required in-service training on elopement and emergency procedures.
16 Oct 2018Expansion
16 Oct 2018Expansion
Investigated multiple deficiencies relating to admissions criteria, resident safety, staff credentials, training, medication records, and background screening; several violations were identified.
Class 3A0007ADMISSIONS - CRITERIA
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
27 Mar 2018Complaint
27 Mar 2018Complaint
Investigated a complaint; found no deficiencies.
30 Nov 2017Complaint
30 Nov 2017Complaint
Investigated a complaint and found no deficiencies.
04 Oct 2017Monitor
04 Oct 2017Monitor
Found no deficiencies during a monitoring visit conducted on 10/04/17.
27 Sept 2017Complaint
27 Sept 2017Complaint
Found deficiencies in maintaining mechanical systems and laundry equipment leading to laundry facilities not kept in good working order.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
20 Jul 2017Expansion
20 Jul 2017Expansion
Found no deficiencies during an initial limited nursing services survey.
17 May 2017Complaint
17 May 2017Complaint
Found no deficiencies during the complaint investigation revisit.
17 May 2017Standard
17 May 2017Standard
Found no deficiencies.
07 Apr 2017Standard
07 Apr 2017Standard
Investigated uncovered deficiencies in staff training, licensing documentation, and placement records.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 4A0161RECORDS - STAFF
07 Apr 2017Complaint
07 Apr 2017Complaint
Found deficiencies in resident supervision, rights and procedures, and staffing documentation. Specific concerns included a pressure ulcer care lapse, unresolved hot water issues, and inaccurate staff schedules.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
13 Mar 2017Complaint
13 Mar 2017Complaint
Found no deficiencies during a follow-up visit conducted for a prior complaint.
10 Jan 2017Complaint
10 Jan 2017Complaint
Investigated the complaint and found deficiencies in health assessments and bedrail safety; two residents lacked complete AHCA 1823 forms and one resident had unsafe bedrails.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
16 Nov 2016Complaint
16 Nov 2016Complaint
Investigated a complaint and found no deficiencies.
05 Aug 2016Complaint
05 Aug 2016Complaint
Investigated a complaint and found no deficiencies.
30 Jul 2015Standard
30 Jul 2015Standard
Concluded deficiencies previously cited were corrected on the day of the revisit.
28 May 2015Standard
28 May 2015Standard
Identified deficiencies in health assessment documentation and environmental conditions affecting resident care.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
23 Apr 2015Complaint
23 Apr 2015Complaint
Verified the previously cited deficiencies were corrected during the revisit.
02 Feb 2015Complaint
02 Feb 2015Complaint
Identified deficiencies in monitoring resident placement and in submitting required incident reports.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 4AZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
11 Sept 2014Complaint
11 Sept 2014Complaint
Identified deficiencies in staff training documentation and medication labeling.
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
09 Jul 2014Complaint
09 Jul 2014Complaint
Found no deficiencies during the revisit survey conducted on 2014-10-15.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
09 Jul 2014Complaint
09 Jul 2014Complaint
Investigated deficiencies in medication labeling and training compliance, including failure to provide required training within timeframes.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
26 Nov 2013Complaint
26 Nov 2013Complaint
Found no deficiencies were identified during the complaint survey.
29 Oct 2013Complaint
29 Oct 2013Complaint
Found no deficiencies during a follow-up revisit conducted on 2013-10-29 in relation to a prior complaint.
27 Aug 2013Complaint
27 Aug 2013Complaint
Found deficiencies in medication administration and incident-recordkeeping, with one resident affected in each area.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 4A0160RECORDS - FACILITY
09 Apr 2013Standard
09 Apr 2013Standard
Confirmed the biennial relicensure survey was conducted and no deficiencies were found.
06 Mar 2013Initial
06 Mar 2013Initial
Determined that previously cited deficiencies were corrected on the day of the revisit.
28 Dec 2012Initial
28 Dec 2012Initial
Identified deficiencies in resident care and medication management, including inadequate access to medications, unsafe handling of meds, and deficiencies in ensuring care aligns with residents’ needs.
Class 2A0025RESIDENT CARE - SUPERVISION
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Brookdale Lake Orienta. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Lake Orienta directly. There is no cost for this service. We are compensated by the community you select.
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