Harborview Health Center West Altamonte

    1099 W Town Pkwy, Altamonte Springs, FL, 32714
    2.5 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Regret placing mom; avoid facility

    I placed my mom here and regret it - the staff were often rude, unprofessional, abusive or inattentive, and the place is chronically understaffed and overworked. Communication was terrible (main number/doorbell unanswered, calls to voicemail, unhelpful receptionist, managers/owner unresponsive, billing delays) and clinical care was unsafe at times (med errors, delayed emergency contact, readmission, wounds/sores). The building feels old and poorly maintained (roaches, broken equipment, cold/poor food, noisy rooms, inoperable remotes/doorbells) though a few therapists and nurses tried hard. Privacy, discharge and after-hours access were problematic and I saw signs staff may manipulate reviews. If you can, choose another facility - only a handful of employees deserve credit; overall it's not suitable for long-term care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.47 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.3
    • Meals

      2.1
    • Amenities

      1.7
    • Value

      5.0

    Location

    Map showing location of Harborview Health Center West Altamonte

    About Harborview Health Center West Altamonte

    Harborview Health Center West Altamonte, legally named West Altamonte Nursing And Rehabilitation Center By Harborview, is a skilled nursing facility at 1099 W Town Pkwy, Altamonte Springs, Florida. Operated under the direction of Chaim Leibowitz, the facility provides skilled nursing care, rehabilitation, assisted living, memory care, independent living, hospice care, home health care (Medicare-certified), adult day services, and non-medical home care. The center's NPI is 1245086693 and it runs as a for-profit Limited Liability Company, accepting Medicare and Medicaid.

    Residents stay in rooms with kitchenettes, private bathrooms, cable TV, WiFi, telephone, furnishings, and central air. Housekeeping and linen services are included. Restaurant-style dining meets special dietary needs. Supervision and 24-hour call systems are always available for safety and fast response. There's 12-16 hour nursing support and trained health staff, handling medication, transfers, bathing, and personal care. Specialized memory care programs help those with Alzheimer's and dementia, and cardiac care covers heart health concerns.

    Recovery and rehabilitation services use therapies like physical, occupational, and speech therapy, all geared to help residents regain movement and comfort after surgery or illness. Hospice care is available. Short-term and long-term care are both possible, with physical and emotional support for everyone, whether they're here for a short time or planning a longer stay. An interdisciplinary team writes up care plans based on personal needs and preferences, working closely with residents and families. Resident and family councils provide a way to share feedback and improve services.

    Harborview has a strong record for kindness and support and tries to create a welcoming place. Activities fill the days, with options such as bingo, music, exercise groups, games, live shows, and day trips. Social spaces include a dining room, garden, outdoor area, wellness and fitness rooms, a gaming room, a small library, and a computer center. Esteem Salons offer grooming and wellness. The prayer and faith-based approach is part of care for anyone who wants it. Nurses and staff watch out for health needs and help with medication and daily tasks, and community-run rides take residents to non-medical appointments or outings.

    The center has a certified bed capacity and expects 7 beds available in June 2025. New admissions use an open process with electronic paperwork and help with planning. The Executive Director leads staff to focus on wellness and good results for each resident. Community ratings point to a history of satisfaction and quality care. Harborview Health Center West Altamonte sets out to foster comfort and well-being for seniors needing advanced, person-focused nursing care.

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