I placed my mom here and I'm very pleased - the staff are warm, professional and responsive, nursing coverage is solid, and management stays involved. The activities (live music, happy hour, outings) keep residents engaged, the chef delivers restaurant-style meals, the community is clean, safe and conveniently located - I would definitely recommend it.
Loved one of resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.59·(310)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.7
Meals
4.5
Amenities
4.1
Value
3.6
Pros
compassionate, attentive staff
visible and engaged leadership
strong activities and social programming
robust memory-care programming
high-quality daily dining and special-occasion meals
daily family communication portal and photo/video updates
hotel-like, well-maintained rooms and public areas
helpful move-in coordination and concierge support
24-hour nursing presence on memory care floors
responsive housekeeping and maintenance
live entertainment and daily happy hour
open dining hours with flexible dine-in/takeout
transportation for local outings
value-oriented pricing relative to competitors
personalized care plans and one-on-one attention
on-site salon and ancillary services
clean, bright private apartments
warm, family-focused culture
Cons
inconsistent staffing levels and staff turnover
uneven clinical oversight for higher-acuity residents
variable staff communication and responsiveness
billing and long-term care insurance coordination challenges
ongoing renovation disruptions and dated areas
limited in-room Wi‑Fi access
restricted transportation frequency
language-access limitations for non-English speakers
pest-control concerns in some areas
inconsistent housekeeping/linen follow-through
limited availability of certain on-site services at times
repetitive activity programming for some residents
Summary of reviews
Across the aggregated summaries, The Sterling Aventura is consistently characterized by strong people-centered strengths alongside several operational limitations. The most frequent positive theme is staff: families and residents repeatedly describe staff as compassionate, attentive and welcoming, and many single out specific teams or leaders as helpful and visible. Move-in coordination, concierge-style assistance, and housekeeping/maintenance responsiveness are commonly praised. Memory care programming and dementia-friendly room adjustments are noted as strengths, with regular nursing presence on those units and staff who know residents’ names and routines.
Dining and activities are also strong points. The community receives consistent praise for daily meals, a creative executive chef, and elevated special-occasion dining. Open dining hours, flexible service options, and a restaurant-style dining room are valued. Activities offerings are broad — bingo, live music, themed nights, outings, and regular social hours — and the activities team is repeatedly described as effective at engaging residents. Families appreciate the daily communication portal, photo/video updates, and tailored activity calendars that keep them informed and connected.
Facility and amenity feedback is mixed. Many reviewers describe clean, bright apartments and public spaces with a hotel-like feel; others note that parts of the building remain dated and are undergoing renovation. Renovation activity itself can be disruptive, and some amenities or services (for example, on-site salon work or transportation frequency) are described as limited or temporarily unavailable. Technology and logistics issues appear at the unit level — notably limited in-room Wi‑Fi access and occasional challenges with move-in furnishing expectations.
Operationally, reviewers indicate recurring weaknesses that prospective families should weigh. Staffing levels and consistency emerge as a pattern: while many staff members are lauded, others are described as uneven, and turnover or thin staffing — especially on nights or during higher-acuity needs — is a recurring concern. That variability links to reported gaps in clinical oversight for residents with higher medical needs; several families contrasted strong performance for lower-dependency residents with uneven outcomes when more intensive clinical management is required. Communication and administrative friction are another theme: families describe billing difficulties, long-term care insurance coordination problems, and inconsistent responsiveness to phone or voicemail inquiries.
There are isolated but serious clinical concerns described in the summaries; these have been framed by reviewers as failures in incident response, medication coordination, or documentation. These accounts underline the importance of asking the community for current staffing ratios, clinical oversight protocols, incident reporting policies, and examples of how higher-acuity cases are managed. Similarly, language-access limitations and some sanitation/pest-control mentions suggest that prospective residents who require Spanish-speaking staff or particular environmental expectations should verify accommodations in person.
In short, The Sterling Aventura offers many strengths that families often prioritize: empathetic staff, engaging programming, strong dining, and a generally well-kept, hotel-style environment. At the same time, the community shows operational variability in staffing consistency, higher-acuity clinical oversight, administrative communication, and some building areas still undergoing updates. Prospective residents and families should tour multiple times, meet nursing leadership, review contract and billing practices, and ask for written clinical-staffing and incident-response policies — especially if the prospective resident has elevated medical needs or requires language-specific support.
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Location
The Sterling Aventura is located at 2777 NE 183rd St, Aventura, FL, 33160.
About The Sterling Aventura
The Sterling Aventura stands as an eight-story senior living community located in a quiet neighborhood close to the beach and Aventura Mall, offering both assisted living and memory care, along with independent living and nursing home options, for adults ages 65 and older. Residents find spacious private apartments with walk-in showers, kitchenettes, microwaves, and walk-in closets, choosing from furnished or unfurnished studios and one-bedroom layouts known as the Windsor and Buckingham floor plans, and every apartment comes with its own bathroom for added privacy. The community welcomes pets, supports residents who are at risk for wandering, and provides support for those needing help with incontinence care and blood sugar monitoring, although staff can't administer insulin.
Staff are available around the clock to help with emergencies and daily tasks like bathing, dressing, and taking medicine, and each bathroom has an emergency response system, so help is always close by. The Sterling Aventura uses visiting therapists for physical, occupational, and speech needs, provides hospice care, and can assist with two-person transfers if mobility becomes an issue. Residents can use wheelchair accessible showers, join daily activities onsite, and benefit from both indoor and outdoor gathering spaces, including an expansive patio, community gardens, and landscaped courtyards with peaceful walking paths. For social life, the community brings people together with coffee bars, conversation areas, a media room, card tables, and lounges with terraces on each floor, and there are computers with internet, cable TVs, and personal mailboxes for convenience.
The Sterling Aventura promotes fitness and wellness through programs meant to support physical, social, and intellectual health, with specialized programs for those living with dementia or Alzheimer's, including the Heartfelt Connections-A Memory Care Program®. Family engagement resources, such as seminars and support groups, help keep loved ones involved. Residents enjoy chef-prepared restaurant-style meals with menu options that can be personalized, and the property includes a theater, spa, community gathering spaces, beauty and barber salon, and activities center along with scheduled transportation for social and cultural events and complimentary rides to nearby attractions, pharmacies, or doctor visits. There's housekeeping, laundry, and linen service, and utility costs are included except for phone, with options for cable and Wi-Fi.
Sterling Aventura runs a range of daily activities like dance parties, book clubs, exercise programs, bingo, cooking classes, religious services offsite, and outings to local spots, plus it helps residents connect with groups like Hillel, Hadassah, and The Democratic Club of North East Dade County. Residents have access to an active lifestyle, whether choosing independent living, assisted living, or memory care. Health progress reports, mobility reviews, and security checks happen regularly. The staff includes a support team trained in both assisted living and memory care, and the community's focus lies in personalized care, honoring residents' life stories, and encouraging growth and connections. Facilities are family-owned and operated, with easy access to buses, neighborhood parks, cafes, and other local resources, inviting seniors to take part in a community that values engagement, comfort, and dependable support.
Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.
The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.
LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.
The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.
People often ask...
The Sterling Aventura offers assisted living and memory care.
There are 44 photos of The Sterling Aventura on Mirador.
The full address for this community is 2777 NE 183rd St, Aventura, FL 33160.
No, The Sterling Aventura does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
An investigation revealed multiple deficiencies related to resident rights, privacy, staffing, and resident records, indicating failures to implement required protections and procedures.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0033PHYSICAL RESTRAINTS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0082TRAINING - HIV/AIDS
Class 3A0162RECORDS - RESIDENT
19 Nov 2025Complaint
19 Nov 2025Complaint
Identified a deficiency during a desk review and found it corrected.
A0001DEFINITIONS
27 Oct 2025Complaint
27 Oct 2025Complaint
Deficiencies found were corrected at the time of the survey.
A0001DEFINITIONS
27 Oct 2025Complaint
27 Oct 2025Complaint
Investigated a third re-visit of a complaint investigation and found that deficiencies were corrected at the time of the survey.
03 Oct 2025Complaint
03 Oct 2025Complaint
Concluded deficiencies were corrected at the time of the survey.
A0001DEFINITIONS
25 Sept 2025Complaint
25 Sept 2025Complaint
Investigated a complaint; deficiencies identified and cited.
24 Sept 2025Complaint
24 Sept 2025Complaint
Identified deficiencies related to resident safety, medication management, and administrator oversight.
A0300FACILITY CLOSURE
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0056MEDICATION - LABELING AND ORDERS
A0077STAFFING STANDARDS - ADMINISTRATORS
A0079STAFFING STANDARDS - LEVELS
A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
26 Jun 2025Complaint
26 Jun 2025Complaint
Identified multiple deficiencies including improper medication labeling and orders, incomplete prescription-related documentation, administrator training gaps, and missing or incomplete resident records.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0054MEDICATION - RECORDS
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 3A0165RISK MGMT & QA
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
A0080TRAINING - CORE & COMPETENCY TEST
A0160RECORDS - FACILITY
A0093FOOD SERVICE - DIETARY STANDARDS
A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
A0079STAFFING STANDARDS - LEVELS
A0094FOOD SERVICE - FOOD HYGIENE
26 Jun 2025Complaint
26 Jun 2025Complaint
An investigation found safety hazards in the living environment and multiple deficiencies in resident care and supervision.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0054MEDICATION - RECORDS
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 3A0165RISK MGMT & QA
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0025RESIDENT CARE - SUPERVISION
A0300FACILITY CLOSURE
12 May 2025Complaint
12 May 2025Complaint
Identified deficiencies in resident supervision and safety with multiple injuries among residents.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 1A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 1A0079STAFFING STANDARDS - LEVELS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 3A0190ADMINISTRATIVE ENFORCEMENT
12 May 2025Complaint
12 May 2025Complaint
Multiple deficiencies were found in admission criteria, ongoing residency, health care arrangements, and resident identification and documentation.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 1A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 1A0079STAFFING STANDARDS - LEVELS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 3A0190ADMINISTRATIVE ENFORCEMENT
A0300FACILITY CLOSURE
09 Jan 2025Complaint
09 Jan 2025Complaint
Investigated deficiencies in resident rights and daily care practices, including failures to notify representatives and maintain proper privacy and safety standards.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0011ADMISSIONS - DISCHARGE
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0079STAFFING STANDARDS - LEVELS
CZ814BACKGROUND SCREENING CLEARINGHOUSE
A0008ADMISSIONS - HEALTH ASSESSMENT
A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
A0300FACILITY CLOSURE
09 Jan 2025Complaint
09 Jan 2025Complaint
Identified deficiencies in background screening, admissions/discharge procedures, and resident rights during the survey.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0011ADMISSIONS - DISCHARGE
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0079STAFFING STANDARDS - LEVELS
CZ814BACKGROUND SCREENING CLEARINGHOUSE
A0001DEFINITIONS
13 Aug 2024Monitor
13 Aug 2024Monitor
Found no deficiencies identified during the visit.
06 Aug 2024Complaint
06 Aug 2024Complaint
Uncovered deficiencies concerning resident rights, health care arrangements, and required documentation and communications.
A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0053MEDICATION - ADMINISTRATION
A0162RECORDS - RESIDENT
06 Aug 2024Complaint
06 Aug 2024Complaint
Found no deficiencies after a complaint investigation survey conducted from July 24, 2024 through August 6, 2024.
25 Jul 2024Complaint
25 Jul 2024Complaint
Investigated a complaint and found deficiencies corrected during the visit.
26 Jun 2024Complaint
26 Jun 2024Complaint
Found failures to report adverse incidents within required timeframes and to report to the Department of Children and Families.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 1A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
Class 1A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 2CZ830EMERGENCY MANAGEMENT PLANNING
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
26 Jun 2024Complaint
26 Jun 2024Complaint
An inspection identified deficiencies in resident rights and care planning, supervision and safety, complaint reporting, and medication management.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 1A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
Class 1A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 2CZ830EMERGENCY MANAGEMENT PLANNING
A0035USE OF PERSONNEL; EMERGENCY CARE
A0300FACILITY CLOSURE
19 Jun 2024Complaint
19 Jun 2024Complaint
Investigated a complaint/inspection found deficiencies in emergency management plan implementation and staff knowledge of census and evacuation duties; action remained uncorrected.
A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated a staffing and supervision deficiency with inadequate awake coverage, and concern over timely reporting of adverse incidents and related records.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
A0079STAFFING STANDARDS - LEVELS
A0025RESIDENT CARE - SUPERVISION
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated and found deficiencies related to medication labeling and orders and to emergency management plan implementation.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
21 Nov 2023Complaint
21 Nov 2023Complaint
Identified deficiencies in background screening processes and resident-care supervision, with issues related to staff screening, licensing status, and related documentation.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
CZ814BACKGROUND SCREENING CLEARINGHOUSE
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0001DEFINITIONS
07 Sept 2023Complaint
07 Sept 2023Complaint
Concluded that no deficiencies were identified during a complaint investigation survey conducted Aug 23, 2023 through Sep 7, 2023.
07 Sept 2023Complaint
07 Sept 2023Complaint
Verified that previously cited deficiencies were corrected during the follow-up survey.
24 May 2023Complaint
24 May 2023Complaint
Found multiple deficiencies in incident reporting, resident care, and record-keeping. The deficiencies included failures to document and report adverse incidents and to maintain required resident care records.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
A0004LICENSURE - REQUIREMENTS
A0025RESIDENT CARE - SUPERVISION
01 Feb 2023Complaint
01 Feb 2023Complaint
Found a deficiency in supervision for a resident who eloped from the Memory Care Unit and was later found near the facility.
Class 3A0025RESIDENT CARE - SUPERVISION
08 Sept 2022Complaint
08 Sept 2022Complaint
Found no deficiencies during a complaint investigation conducted on 2022-09-08.
08 Sept 2022Standard
08 Sept 2022Standard
Determined that deficiencies identified during the change of ownership complaint were corrected during the follow-up survey.
03 May 2022Standard
03 May 2022Standard
Identified deficiencies related to recordkeeping, staffing agency contracts, and staff training, with missing documentation and incomplete training records.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
A0091TRAINING - DOCUMENTATION & MONITORING
12 Oct 2021Complaint
12 Oct 2021Complaint
Concluded that deficiencies were corrected at the time of the revisit.
01 Oct 2021Complaint
01 Oct 2021Complaint
Found deficiencies that were corrected at the time of the survey.
03 Sept 2021Complaint
03 Sept 2021Complaint
Identified multiple deficiencies including failures in background screening and resident care-related requirements, with records and procedures not meeting regulatory standards.
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0029RESIDENT CARE - NURSING SERVICES
A0300FACILITY CLOSURE
A0054MEDICATION - RECORDS
A0001DEFINITIONS
A0162RECORDS - RESIDENT
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
A0031RESIDENT CARE - THIRD PARTY SERVICES
A0025RESIDENT CARE - SUPERVISION
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
26 Aug 2021Complaint
26 Aug 2021Complaint
Investigated a complaint and identified deficiencies related to the investigation period.
20 Jul 2021Complaint
20 Jul 2021Complaint
Identified deficiencies in arranging for health care and documenting contact with medical providers for a resident.
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
01 Jul 2021Complaint
01 Jul 2021Complaint
Investigated a complaint; found a deficiency corrected during the survey and cited additional deficiencies on a follow-up revisit.
17 Jun 2021Complaint
17 Jun 2021Complaint
Identified deficiencies following a complaint survey, with findings cited under a revisit code 4W2K13.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
17 Jun 2021Complaint
17 Jun 2021Complaint
Investigated deficiencies in recordkeeping and resident documentation; found failures to maintain staff contracts and to document health assessments and physician contacts.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0160RECORDS - FACILITY
A0162RECORDS - RESIDENT
A0161RECORDS - STAFF
A0167RESIDENT CONTRACTS
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
A0025RESIDENT CARE - SUPERVISION
A0300FACILITY CLOSURE
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0056MEDICATION - LABELING AND ORDERS
A0054MEDICATION - RECORDS
30 Apr 2021Complaint
30 Apr 2021Complaint
The agency found deficiencies in recordkeeping and documentation, including improper maintenance of facility and resident records and incomplete resident-health related documentation. Several pages detail failures in how information was kept, reviewed, and updated.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 2A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
A0025RESIDENT CARE - SUPERVISION
A0001DEFINITIONS
20 Apr 2021Complaint
20 Apr 2021Complaint
Found a deficiency in emergency management plan implementation; two of 50 sampled staff were not trained to evacuate residents from the locked third-floor memory care unit.
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
25 Feb 2021Monitor
25 Feb 2021Monitor
Investigated a monitoring visit conducted for the provider. Found no deficiencies.
12 Feb 2021Complaint
12 Feb 2021Complaint
The facility was cited for multiple deficiencies related to background checks, emergency planning, and resident care, including elopement safeguards, health care arrangements, diet monitoring, and medication management.
Class 1A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 2A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 1A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
CZ814BACKGROUND SCREENING CLEARINGHOUSE
CZ830EMERGENCY MANAGEMENT PLANNING
02 Oct 2020Complaint
02 Oct 2020Complaint
Found deficiencies corrected during the visit after a complaint investigation.
02 Oct 2020Monitor
02 Oct 2020Monitor
Concluded that no deficiencies were identified during the COVID-19 infection control and generator survey.
21 Aug 2020Complaint
21 Aug 2020Complaint
Identified deficiencies related to background screening and several resident care and rights requirements, indicating noncompliance with regulatory standards.
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 1A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0168RESIDENT REFUND POLICY
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
03 Jun 2020Monitor
03 Jun 2020Monitor
Found no deficiencies at the time of survey.
05 May 2020Monitor
05 May 2020Monitor
Found no deficiencies during the generator monitoring survey conducted on 2020-05-05.
01 Apr 2020Monitor
01 Apr 2020Monitor
Found no deficiencies. A COVID-19 infection control visit occurred on 2020-04-01.
12 Mar 2020Complaint
12 Mar 2020Complaint
Investigated a change-of-ownership complaint survey conducted in March 2020 and found no deficiencies.
A0004LICENSURE - REQUIREMENTS
15 Nov 2019Complaint
15 Nov 2019Complaint
Concluded the deficiency identified in the desk review was corrected at the time of the review. No further deficiencies were cited.
23 Sept 2019Complaint
23 Sept 2019Complaint
Investigated background screening attestation and found no signed Attestation of Compliance with Background Screening (uncorrected Class III).
18 Sept 2019Complaint
18 Sept 2019Complaint
Concluded that no deficiencies were found during a second revisit to the complaint conducted on 2019-09-23.
05 Jun 2019Complaint
05 Jun 2019Complaint
Identified deficiencies in staffing practices, staff training, background screening, and personnel records. Several required documents and attestations were missing or not properly in place.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
A0008ADMISSIONS - HEALTH ASSESSMENT
05 Jun 2019Complaint
05 Jun 2019Complaint
Cited a deficiency for an unsafe living environment due to a malfunctioning air conditioning unit that remained uncorrected.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
13 Mar 2019Complaint
13 Mar 2019Complaint
Identified several deficiencies, including cockroach infestation and sanitation issues, and found inadequate emergency power planning.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
15 Aug 2018Standard
15 Aug 2018Standard
Found no deficiencies during a standard biennial second revisit survey conducted on August 15, 2018.
26 Jun 2018Standard
26 Jun 2018Standard
Identified two uncorrected deficiencies: health assessments for residents were not current, and required incident reports were not filed.
A0162RECORDS - RESIDENT
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
18 Apr 2018Standard
18 Apr 2018Standard
Identified multiple deficiencies in supervision, medication administration, staff training, health records, and incident reporting.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
12 Apr 2018Complaint
12 Apr 2018Complaint
Investigated a complaint and identified deficiencies at the time of the survey.
30 Jan 2018Complaint
30 Jan 2018Complaint
Investigated a complaint and concluded that deficiencies were corrected at the time of the revisit survey.
08 Jan 2018Complaint
08 Jan 2018Complaint
Investigated a complaint; found no deficiencies identified during the survey.
09 Nov 2017Complaint
09 Nov 2017Complaint
Found a deficiency for failure to provide 45 days notice before discharge and to obtain physician certification for discharge for one sampled resident.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
28 Aug 2017Complaint
28 Aug 2017Complaint
Found deficiencies in staffing records for two staff lacking documented annual negative examinations.
Class 3A0078STAFFING STANDARDS - STAFF
22 May 2017Complaint
22 May 2017Complaint
Found no deficiencies identified at time of the revisit survey.
07 Apr 2017Complaint
07 Apr 2017Complaint
Identified inaccuracies in health assessments for two residents. Findings showed the health assessments did not accurately reflect each resident’s needs and medications administration.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
28 Jul 2016Standard
28 Jul 2016Standard
Found no deficiencies identified during the standard Biennial survey conducted July 27-28, 2016.
13 Aug 2015Complaint
13 Aug 2015Complaint
Found no deficiencies identified during a Complaint Investigation Survey conducted on August 13, 2015.
13 Apr 2015Complaint
13 Apr 2015Complaint
Found no deficiencies identified during the complaint investigation conducted on April 13, 2015.
03 Mar 2015Complaint
03 Mar 2015Complaint
Investigated a complaint and concluded no deficiencies were identified.
13 Nov 2014Standard
13 Nov 2014Standard
Found no deficiencies during the biennial survey conducted on 11/12–11/13/2014.
10 Jun 2014Complaint
10 Jun 2014Complaint
Found no deficiencies identified during the June 2014 survey.
27 Nov 2012Change of Ownership
27 Nov 2012Change of Ownership
Found no deficiencies identified during the survey conducted on November 27, 2012.
26 Nov 2012Complaint
26 Nov 2012Complaint
Investigated a complaint survey and found no deficiencies.
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Mirador Living is not affiliated with the owner or operator(s) of The Sterling Aventura. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Sterling Aventura directly. There is no cost for this service. We are compensated by the community you select.
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