Overall sentiment across the reviews is strongly positive, with recurring emphasis on a small, home-like atmosphere and caring, attentive staff. Reviewers repeatedly describe Select Group Homes as a non-institutional, family-style environment made up of two small houses (roughly 14 residents), where staff and ownership take visible pride in resident care. The consistent presence of nurses or nurse-managed care and frequent comments about long staff tenure contribute to a perception of stability and competence. Multiple reviews highlight personal, one-on-one interactions, and some describe measurable health improvements in residents (for example, reduced swelling after medication changes), which supports the claims of good clinical oversight.
Care quality and staffing are among the strongest themes. Many reviews call out caring, patient, and compassionate caregivers and note a nurse-run model with 24-hour nursing staff. Reviewers say staff are easy to talk to, attentive, and engaged — people frequently report that their family members are well-fed, comfortable, and happy. Owner involvement (Ruth is mentioned by name) and an on-site maintenance crew also contribute to the sense that management is hands-on and responsive. That said, a repeated caution is that some reviewers perceive the caregiver-to-patient ratio as low; this is presented as a potential understaffing concern rather than a consensus complaint, but it is worth noting as a recurring caveat.
Facilities and environment are described very positively. The homes are called clean and tidy with no strong chemical odors, and reviewers praise pleasant outdoor features: a fenced yard, screened porch, and ponds' edge. The small scale — two houses on easy-to-access property — is repeatedly mentioned as a benefit for social connection and safety. Room accommodations are mixed: many reviews note that rooms come furnished and include a TV, and that there are both private and shared-room options. However, multiple reviewers point out that some rooms are not very big and shared rooms reduce privacy, so the physical layout and privacy level vary between units.
Dining and daily life receive frequent praise. Meals are characterized as home-cooked, flexible, and sometimes cooked to order; reviewers appreciated the variety (including Jamaican meals in at least one comment) and the family-style dining at a large table. Several reviews emphasize that residents are well-fed and that staff accommodate dietary preferences. Social activities are regularly organized — bingo, trivia, cards, TV time, games, small parties, and occasional outings are commonly cited — and participation is optional. While many reviewers find the activity program engaging, a few ask for more frequent or varied activities, indicating room for enhancement in the programming schedule.
Cost and value impressions are somewhat mixed but generally favorable. Some reviewers state that Select Group Homes is cost-effective or affordable, while others describe it as higher-priced but worth the cost for the quality and personal care provided. This split suggests pricing perception depends on individual expectations and financial circumstances. It’s also important to note an isolated but serious negative report describing an incident where help was not offered and money was requested, which caused sadness and anger for that reviewer. This appears to be an exception rather than the rule, but it should be taken seriously and explored further by prospective families during tours and discussions with management.
In summary, Select Group Homes is portrayed across reviews as a small, clean, and homelike memory-care and assisted-living option with a strong emphasis on compassionate, nurse-led care and individualized attention. Strengths include the caring staff, stable leadership, home-cooked meals, pleasant grounds, and an intimate social environment. Primary areas to investigate further during a visit are room size and privacy options (shared vs. private rooms), clarity about staffing levels and caregiver-to-resident ratios, and confirmation of activity frequency and variety. Prospective residents and families should also address cost expectations directly with management and ask about any policies or past incidents related to resident assistance and billing to ensure transparency and peace of mind.
