Panoramic waterfront views and a desirable Clearwater location
Independent living, assisted living, memory care, rehabilitation, and skilled nursing on one campus
Warm, compassionate caregivers and positive staff–resident relationships
Engaging activities, entertainment, outings, and opportunities for social connection
Positive rehabilitation and therapy experiences
Apartment choices with attractive views and, in some layouts, generous living space
Transportation for appointments and community outings
Competitive pricing compared with some nearby options
Successful storm evacuation coordination and resident return
Cons
Inconsistent medication administration and medication-supply controls
Gaps in urgent clinical response, fall prevention, and family notification
Uneven staffing levels, employee turnover, and staff preparedness
Inconsistent memory-care supervision and individualized support
Variable housekeeping, incontinence care, and infection-control practices
Pest-control concerns in resident areas
Dining delays, uneven meal quality, and inconsistent accommodation of dietary needs
Limited elevator capacity and reliability for a high-rise community
Aging building conditions and inconsistent maintenance follow-through
Inconsistent management communication, complaint resolution, and administrative follow-through
Shared-room crowding in some skilled-nursing settings
Summary of reviews
The Oaks of Clearwater offers a broad continuum of senior living, from independent living through assisted living, memory care, rehabilitation, and skilled nursing. Reviews are notably mixed, and experiences appear to vary by care level, floor, staff team, and time period. Many residents and families describe kind, attentive caregivers and meaningful personal connections. Others raise concerns about supervision, medication administration, responses to health changes, and whether family members are kept informed. Some accounts describe missed medications or medication-supply problems, delayed responses to falls or other urgent needs, and inadequate communication about significant changes. These accounts are serious, but they are not consistent with the positive care experiences described by other families, including praise for skilled nursing, rehabilitation, memory care, and end-of-life support.
Staff members are frequently praised for compassion, professionalism, and familiarity with residents’ preferences. Families also commend particular caregivers, nurses, activity staff, and administrators for being helpful and responsive. At the same time, reviews describe uneven service, staffing shortages, turnover, and difficulty reaching management or receiving follow-up. Concerns about staff preparedness and inconsistent care practices are most prominent in accounts involving residents with higher support needs. Families considering a move should ask how staffing, clinical oversight, medication procedures, emergency response, and family updates work on the specific unit their relative would enter.
Dining feedback varies. Some residents and families appreciate the range of choices, plentiful portions, pleasant dining spaces, and meals they consider good or enjoyable. Other reviews describe long service waits, average or inconsistent food quality, limited variety on some floors, high salt or oil content, and dietary preferences that were not reliably accommodated. Activities are a consistent strength in many accounts: residents describe frequent events, music, games, crafts, celebrations, outings, and opportunities to socialize. Transportation for appointments and errands is also mentioned positively, although families should confirm the arrangements for any individual medical appointments.
The waterfront setting, views, landscaped grounds, and range of apartment options are among the community’s most frequently praised features. Some residents value the larger layouts and convenient access to services, while others find apartments small, the building institutional, or the interior in need of modernization. The high-rise design creates a recurring practical concern: residents and visitors describe long waits and limited capacity from the building’s elevators, particularly around meals and activities. Reviews also mention maintenance delays and building-condition concerns, including heating, cooling, and water-related issues. Other accounts describe clean and orderly areas, so conditions may vary across spaces and over time.
Management and administrative experiences are similarly inconsistent. Some families report helpful tours, smooth move-ins, responsive staff, and improved communication under newer leadership. Others describe difficulty getting calls returned, resolving complaints, understanding bills, or obtaining timely follow-through. A review also praised the community’s coordination during a hurricane evacuation, while other reviewers raise concerns about emergency-call systems, staffing coverage, and care continuity. Overall, The Oaks combines an appealing location, a wide range of services, active programming, and many positive staff experiences with recurring concerns about clinical consistency, staffing, communication, dining service, elevators, and upkeep. A visit to the specific floor and care program, along with detailed questions about staffing and care procedures, would be important when evaluating fit.
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Medicare Ratings
2·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
The Oaks of Clearwater is located at 420 Bay Ave, Clearwater, FL, 33756.
About The Oaks of Clearwater
The Oaks of Clearwater sits along Clearwater Bay in a big mid-rise building, some call it a high-rise, with waterfront and causeway views, and there's a private pier if you want to watch the water, this place has a lot of green space and walking paths, plus gardens and a scenic lanai where people like to gather. The community has many types of care including independent living, assisted living, memory care, adult day care, nursing home care, and even rehab services, and there are options for both villas and apartments-studio, one-bedroom, or two-bedroom units, with things like kitchenettes, full and half bathrooms, private patios or balconies, walk-in closets, washer/dryers, and cable TV, sometimes there are deluxe models too. It's been here since 1975 and there's room for couples or singles, and you can have a pet if you want. The building is wheelchair accessible, and they have non-ambulatory care, so folks with different physical needs usually find what works for them.
There's a lot to do, almost every day, with activities like arts and crafts, music, outing trips, computer classes, cinema in the movie theater, card games in the game room, tea parties, picnics, and social gatherings-some events are even run by the residents. There's a fitness center, physical and occupational therapy, wellness programs, and exercise classes, all meant to keep people active and healthy, and you'll find a library, lounges, recreation areas inside and out, and a music and arts room too. Folks can eat in dining rooms where gourmet chef prepared meals are served restaurant style, and some apartments have their own little kitchens for extra choice.
Health support includes 12-16 hour nurse coverage, a 24-hour emergency call system, medication management, help with bathing and dressing, surgical recovery, respite care, hospice support, housekeeping, laundry, and transportation anywhere from errands to doctor's appointments, plus English and Spanish languages spoken on staff. Every resident gets a personalized care plan, whether that's simple companion services or much more, and there's always staff on hand, day or night, to make sure people are safe and as comfortable as possible. The Memory Care community sits within the larger facility and has two dedicated floors for people with Alzheimer's or dementia, and they've designed these common areas so folks can keep their independence but still have the safety and attention they really need-staff gets special dementia training and uses programs for cognitive and physical stimulation to help maximize ability and quality of life.
The Oaks cares for folks with many needs and doesn't usually have to say no to someone because of health issues, since there's a continuum of care all the way from independent living to skilled nursing, including a care and rehabilitation center for getting back strength after hospital stays or surgeries. The pet-friendly approach, free Wi-Fi, modern furnishings, ample parking, and plenty of social, creative, and wellness activities make it comfortable, and there's always a focus on safety and dignity-really a home where new friendships can bloom and people can choose how active they want to be.
Every service is overseen by attentive, well-trained staff, with all-inclusive plans meaning most everyday needs are handled, from meals to medication reminders. With license number 4818 from the Florida AHCA, The Oaks of Clearwater usually has a way to suit most retirees in Clearwater who still want to look at the water every day and have some real support, but also enjoy a little fun and company.
People often ask...
The Oaks of Clearwater offers independent living, assisted living, memory care, and skilled nursing.
There are 68 photos of The Oaks of Clearwater on Mirador.
Yes, The Oaks of Clearwater allows residents to age in place and adjust their level of care as needed.
The full address for this community is 420 Bay Ave, Clearwater, FL 33756.
No, The Oaks of Clearwater does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Observed a follow-up review found deficiencies corrected at the time of the survey.
05 Dec 2025Standard
05 Dec 2025Standard
Identified deficiencies related to elopement prevention, medication labeling and ordering, and staffing procedures.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0056MEDICATION - LABELING AND ORDERS
A0078STAFFING STANDARDS - STAFF
04 Sept 2025Complaint
04 Sept 2025Complaint
Identified that previous deficiencies were corrected via desk review.
23 Jul 2025Complaint
23 Jul 2025Complaint
Identified deficiencies in emergency management planning and related documentation.
Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
07 Dec 2024Complaint
07 Dec 2024Complaint
Investigated a complaint with a generator monitoring visit; no deficiencies identified.
03 Sept 2024Complaint
03 Sept 2024Complaint
Investigated a complaint and generator monitoring and found no deficiencies at the site.
07 Feb 2024Standard
07 Feb 2024Standard
Observed a revisit found deficiencies were corrected at the time of survey.
18 Dec 2023Standard
18 Dec 2023Standard
Identified deficiencies related to medication administration, staff training, and resident records across several pages of the review.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0160RECORDS - FACILITY
01 Sept 2023Complaint
01 Sept 2023Complaint
Identified a complaint in conjunction with a generator monitoring survey conducted on 09/01/2023. No deficient practice identified.
22 May 2023Complaint
22 May 2023Complaint
Investigated a complaint and found no deficiencies.
30 Jan 2023Complaint
30 Jan 2023Complaint
Identified that a complaint investigation and generator monitoring were conducted on 01/30/2023, with no deficiencies noted at the time.
30 Jan 2023Complaint
30 Jan 2023Complaint
Found no deficiencies identified during the investigation.
29 Dec 2022Complaint
29 Dec 2022Complaint
Found multiple deficiencies in health assessments, resident rights and care documentation, and use of assistive devices, with issues in recordkeeping and emergency-related processes.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0025RESIDENT CARE - SUPERVISION
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0034ASSISTIVE DEVICES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0162RECORDS - RESIDENT
CZ814BACKGROUND SCREENING CLEARINGHOUSE
19 Aug 2022Complaint
19 Aug 2022Complaint
Observed a follow-up showed prior deficiencies corrected via desk review.
27 Jun 2022Complaint
27 Jun 2022Complaint
Observed a deficiency in residents' rights communications and procedures, including a 7-day notice of residency termination instead of a 45-day notice and related postings.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
25 Feb 2022Standard
25 Feb 2022Standard
Observed a follow-up survey conducted on 02/25/2022 and that previously cited deficiencies were corrected via desk review.
07 Jan 2022Standard
07 Jan 2022Standard
Observed multiple deficiencies in staff training, background screening, and resident records across several sections.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0086TRAINING - ADRD
Class 3A0162RECORDS - RESIDENT
Class 3AN277LNS - RESIDENT CARE STANDARDS
Class 3AN278LNS - RECORDS
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
04 Oct 2021Complaint
04 Oct 2021Complaint
Conducted a complaint investigation and generator monitoring visit. No deficiencies were found.
21 Jul 2021Standard
21 Jul 2021Standard
Investigated a revisit of a 2021 complaint investigation and found no deficiencies.
21 Jul 2021Complaint
21 Jul 2021Complaint
Identified a complaint investigation with a generator monitoring visit conducted on 7/21/2021; no deficiencies were identified.
20 May 2021Standard
20 May 2021Standard
Identified missing employee training records for all 3 sampled staff; the administrator said the files were not available and the HR director was out of the building.
Class 3A0161RECORDS - STAFF
20 May 2021Complaint
20 May 2021Complaint
Investigated multiple complaints and related infection-control and monitoring activities on 5/20/2021; no deficiencies were identified.
20 May 2021Expansion
20 May 2021Expansion
Observed a limited nursing services monitoring visit on 5/20/2021, with no deficiencies identified.
22 Mar 2021Complaint
22 Mar 2021Complaint
Identified a complaint investigation conducted with a COVID-19 infection control and generator monitoring visit; no deficiencies were identified.
22 Mar 2021Complaint
22 Mar 2021Complaint
Identified deficiencies in medication labeling and order documentation, including missing or unclear instructions for use and delays in obtaining written orders.
08 Jan 2021Complaint
08 Jan 2021Complaint
Identified deficiencies in how medications were managed and how residents were assisted with self-administration, including issues with unlicensed personnel involvement and documentation gaps.
Class 3A0054MEDICATION - RECORDS
04 Nov 2020Complaint
04 Nov 2020Complaint
Identified deficiencies in medication management, including inadequate assistance with self-administration and problems with labeling and orders.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
04 Nov 2020Complaint
04 Nov 2020Complaint
Found that multiple investigations and an infection control visit occurred, and no deficiencies were noted at the time of the survey.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
18 Aug 2020Complaint
18 Aug 2020Complaint
Investigated issues with medication management, including self-administration assistance, storage and labeling, and documentation of administrations.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
18 Aug 2020
18 Aug 2020
Observed a focused infection control visit with generator monitoring and a follow-up complaint investigation on 08/18/2020.
23 Apr 2020Complaint
23 Apr 2020Complaint
Observed no deficiencies at the time of the survey.
12 Feb 2020Complaint
12 Feb 2020Complaint
Identified deficiencies in medication management, including self-administration support, labeling, and ordering, with multiple instances indicating residents did not consistently receive medications as prescribed.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
12 Feb 2020Standard
12 Feb 2020Standard
Identified deficiencies were corrected during a revisit and complaint investigation on 02/12/2020.
12 Dec 2019Standard
12 Dec 2019Standard
Identified unsafe medication storage due to medications left unsecured in a resident's room and not properly stored.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
12 Dec 2019Complaint
12 Dec 2019Complaint
Investigated a complaint; deficiencies were corrected at the time of the survey.
12 Dec 2019Complaint
12 Dec 2019Complaint
Found that deficiencies were corrected by the time of the follow-up visit after a complaint investigation.
19 Sept 2019Complaint
19 Sept 2019Complaint
Identified deficiencies were corrected at the time of survey.
Class 3A0081TRAINING - STAFF IN-SERVICE
19 Sept 2019Complaint
19 Sept 2019Complaint
Identified that required in-service training for direct care staff was not provided before duties or within 30 days of hire for one employee among three sampled.
Class 3A0081TRAINING - STAFF IN-SERVICE
19 Sept 2019Complaint
19 Sept 2019Complaint
Identified deficiencies in medication documentation and administration oversight.
Class 3A0081TRAINING - STAFF IN-SERVICE
05 Jun 2019Complaint
05 Jun 2019Complaint
Identified issues with medication storage, labeling/ordering, and documentation and delivery of medications.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0160RECORDS - FACILITY
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
05 Jun 2019Complaint
05 Jun 2019Complaint
Identified multiple deficiencies in incident reporting, recordkeeping, and health assessments during record reviews.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0160RECORDS - FACILITY
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
11 Apr 2019Complaint
11 Apr 2019Complaint
Found deficiencies in medication records and staff training, with misdocumented MORs and missing trainings for staff.
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
12 Dec 2018Monitor
12 Dec 2018Monitor
Identified no deficiencies after a monitoring survey conducted on 12/12/18.
12 Dec 2018Complaint
12 Dec 2018Complaint
Found no deficient practices after revisiting a prior complaint in conjunction with a Limited Nursing Services survey.
02 Oct 2018Complaint
02 Oct 2018Complaint
Identified deficiencies in updating health assessments after significant changes, in staff qualifications and training, and in maintaining a safe environment.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
01 Aug 2018Complaint
01 Aug 2018Complaint
Found no deficiencies during a complaint investigation conducted on 8/1/18.
03 Jan 2018Complaint
03 Jan 2018Complaint
Confirmed an unannounced follow-up visit showed the deficiency identified in December 2017 was corrected.
03 Jan 2018Standard
03 Jan 2018Standard
Found no deficient practice identified during the surveys.
06 Dec 2017Complaint
06 Dec 2017Complaint
Identified deficiencies in medication administration and scheduling for residents who require assistance with self-administered medications.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
12 Aug 2017Complaint
12 Aug 2017Complaint
Concluded there were no deficiencies at the time of the visit.
08 Jun 2017Complaint
08 Jun 2017Complaint
Investigated a complaint on 06/08/2017. The Oaks of Clearwater had no deficiencies at the time of the visit.
20 Sept 2016Complaint
20 Sept 2016Complaint
Observed that an unannounced complaint survey found no deficient practice at the time of the survey. No deficiencies were identified.
17 Aug 2016Complaint
17 Aug 2016Complaint
Identified a complaint investigation conducted on August 17, 2016, with no deficiencies identified at the time of the visit.
18 Apr 2016Complaint
18 Apr 2016Complaint
Investigated two complaints and found no deficiencies at the time of the visit.
18 Dec 2015Standard
18 Dec 2015Standard
Found no defective practices identified during a biennial licensure survey conducted on December 18, 2015.
28 Sept 2015Monitor
28 Sept 2015Monitor
Identified no deficiencies during a limited nursing services monitoring visit.
23 Jun 2015Complaint
23 Jun 2015Complaint
Observed no deficiencies identified during the survey.
13 Apr 2015Complaint
13 Apr 2015Complaint
Found no deficiencies after an unannounced complaint survey conducted on 4/13/15.
03 Feb 2015Complaint
03 Feb 2015Complaint
Observed no deficiencies during a complaint survey conducted on February 3, 2015.
11 Sept 2014Monitor
11 Sept 2014Monitor
Observed that a limited nursing services monitoring visit conducted on 9/11/14 found no deficiencies.
10 Jul 2014Expansion
10 Jul 2014Expansion
Found that the previously cited deficiencies were corrected during the follow-up desk review, including issues related to medication assistance and staff training.
15 May 2014Complaint
15 May 2014Complaint
Found no deficiencies identified during three complaint surveys conducted on May 15, 2014.
21 Apr 2014Expansion
21 Apr 2014Expansion
Identified deficiencies in medication self-administration and staff training documentation. Observations showed lack of hand hygiene and inadequate communication about medications during the medication pass.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
06 Mar 2014Complaint
06 Mar 2014Complaint
Found no deficiencies during a complaint survey conducted March 6-11, 2014.
08 Jan 2014Monitor
08 Jan 2014Monitor
Confirmed the previously cited deficiency was corrected on the day of the revisit. The letter noted the use of a quality assurance questionnaire to obtain feedback.
26 Nov 2013Monitor
26 Nov 2013Monitor
Identified a deficiency in medication administration where a resident's medication was not given per physician orders, and monitoring criteria were not consistently followed.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
21 Feb 2013Monitor
21 Feb 2013Monitor
Found no deficiencies after a nursing services monitoring visit.
09 Oct 2012Complaint
09 Oct 2012Complaint
Observed that previously cited deficiencies were corrected and no deficiencies were noted on the revisit date.
09 Oct 2012Monitor
09 Oct 2012Monitor
Found no deficiencies during a state licensure revisit and limited nursing services monitoring visit.
15 Aug 2012Complaint
15 Aug 2012Complaint
Identified deficiencies in medication recordkeeping and access to medical records.
Class 3A0054MEDICATION - RECORDS
Class 3A0164RECORDS - INSPECTION AVAILABILITY
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Mirador Living is not affiliated with the owner or operator(s) of The Oaks of Clearwater. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Oaks of Clearwater directly. There is no cost for this service. We are compensated by the community you select.
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