Aidan Post-Acute and Rehabilitation Center

    700 S 29th St, Fort Pierce, FL, 34947
    3.3 · 94 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good daytime care, dangerous nights

    I had a mixed, sometimes heartbreaking stay. Therapy (Thomas and Alexiana) and daytime rehab staff were excellent and helped my mom get home doing great, with friendly activities and a clean rehab area. But afternoons/nights were uncaring, call bells went unanswered, wound care was mishandled leading to infection/sepsis for some, and I saw flies/roaches and lax cleaning. Management was unresponsive, theft and missing belongings were reported, and food/dietary needs were often cold or wrong. I'd only consider this place for short-term rehab because of serious safety, staffing, and cleanliness concerns for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 94 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      2.3
    • Amenities

      3.4
    • Value

      3.3

    Pros

    • Excellent physical and occupational therapy (Thomas and Alexiana singled out)
    • Rehab-focused care with successful outcomes and many patients discharged home
    • Caring and competent daytime nurses and CNAs reported by multiple reviewers
    • Housekeeping and laundry teams praised for cleanliness by several reviewers
    • Engaging activities program and therapy dogs; active social offerings
    • Some administrators and directors described as responsive and family-oriented
    • Open-door policy and Circle of Care promoting family involvement
    • Instances of prompt call-button response and helpful staff on some shifts
    • Some reviewers report respectful, friendly, and compassionate staff
    • Several strong recommendations calling it one of the best rehab options in the area

    Cons

    • Afternoon and night staff frequently described as uncaring or unresponsive
    • Long call bell response times and repeated unanswered requests
    • Wound care neglect, rough handling of wounds, and reports of infection/sepsis
    • Poor pain management, medication delays, and mishandling of meds
    • Theft and missing personal belongings (money and credit cards) alleged
    • Inconsistent cleanliness: reports of roaches, flies, mold/dirt in AC, infrequent linen changes
    • Cold, bland food and failure to follow dietary requirements (diabetic/heart-healthy)
    • Staffing shortages, high turnover, and lack of 24-hour RN coverage reported
    • Management unresponsive, toxic workplace culture, and frequent administrative changes
    • Safety and abuse allegations including yelling at non-ambulatory residents, residents left in hallways, and bedsores
    • Communication breakdowns: lost medications, chaotic admissions, poor phone access, and problematic discharge processes
    • Inconsistent or misleading information about residents' belongings and difficulties locating items
    • Instances of unprofessional behavior (e.g., clinician smoking during med pass) and HIPAA/privacy concerns
    • Polarized experiences—some reviewers call it the worst facility while others call it the best

    Summary review

    The reviews for Aidan Post-Acute and Rehabilitation Center are highly polarized, producing a mixed but concentrated set of themes. Across many summaries the strongest, most consistent positive signal is around therapy and rehab services: multiple reviewers praised physical and occupational therapy staff (with Thomas and Alexiana named specifically), described successful rehab outcomes, and credited the facility with helping residents return home. Housekeeping and laundry teams also receive consistent praise in many reviews, and several families note engaging activities, therapy dogs, and an open-door family involvement policy that support social and emotional wellbeing. Numerous reviewers express deep appreciation for particular nurses, CNAs, administrators, or directors who treated residents with respect and attention, and a subset of reviews contains strong endorsements calling the facility one of the best rehab options in the area.

    Contrasting sharply with those positives are frequent and serious negative reports. A recurrent complaint concerns inconsistent nursing care by shift: daytime therapy and some day-shift nurses/CNAs are often described as competent and caring, while afternoon and night staff are repeatedly characterized as unresponsive, uncaring, or slow to respond to call bells. Long call bell delays and repeated unanswered requests appear across many summaries. More alarming are repeated accounts of inadequate wound care, rough handling during wound dressing, infections, and at least one allegation of sepsis following facility care. There are detailed reports of poor pain management and medication delays — including a report of a nurse attempting to remove staples and breaking one, leaving a staple causing pain — plus anecdotal claims of medication mishandling (for example, a clinician smoking during a med pass). These clinical concerns are associated with reports of bedsores, worsening conditions, hospitalizations, and in extreme cases death or severe decline claimed by reviewers.

    Cleanliness and environmental quality are strongly contested in the reviews. Many families describe the facility as very clean, odor-free, and well maintained, crediting housekeeping with turning the place around since 2018 and naming the housekeeping manager as helpful. Conversely, an equally large and vocal set of reviewers report roaches, flies, mold or dirt around air conditioning, infrequent linen changes, and general squalor. Dining and nutrition also split opinion: some reviewers praise delicious meals, while others complain about cold, bland food and failures to follow dietary restrictions (diabetic and heart-healthy diets not updated promptly). This pattern of contradictory experiences suggests substantial variability across units, shifts, and time periods — and possibly changes tied to management turnover.

    Management, staffing, and organizational culture emerge as key drivers of the inconsistent experiences. Several reviews note high staff turnover, frequent administrative changes, scheduling abuses, and a toxic workplace culture that could explain variability in care quality. Some families report management that is unresponsive or dismissive, problematic communication (lost medications, chaotic admissions, phone lines that cannot be reached), and a difficult or disorganized discharge process that required repeated signatures and left families without clear guidance. At least one review names a new administrator (Gladys) and describes an improved, more helpful approach under new management; other reviewers explicitly warn of weekend delays in locating missing items and inconsistent/inaccurate information about residents' belongings, including allegations that staff withheld possessions.

    Safety, abuse, and theft allegations are serious themes that recur enough to be notable. Multiple reviewers allege negligent or abusive behavior — including aggressive yelling at non-ambulatory residents, residents left in hallways, theft of money and credit cards, and staff roughness during wound care. Some reviewers call for undercover visits or investigations. Reports of inadequate RN coverage (no RN on shift 24 hours) and staff shortages further heighten safety concerns because they are tied directly to delayed responses, missed care, poor medication management, and lapses that allegedly resulted in severe medical complications for residents.

    Taken together, the reviews paint a facility with pockets of excellence — especially in therapy, some nursing staff, and housekeeping/laundry per a number of families — alongside recurring, significant problems in nursing consistency, wound and pain management, cleanliness in other reports, communication, and management responsiveness. The most common practical takeaway from reviewers is that family advocacy and close oversight materially affect outcomes: several families reported stepping in, monitoring care closely, or insisting on removals when care declined. Because experiences vary widely, prospective residents and families should (1) ask specific questions about nursing coverage and wound-care protocols, (2) inquire about recent staffing turnover and who covers nights/weekends, (3) visit multiple times and on different shifts (including evenings/weekends) to observe responsiveness and cleanliness, (4) verify policies on valuables and item handling, and (5) request references or follow-up from recent families to confirm whether recent administrative changes (such as new leadership) have led to sustained improvements. The reviews indicate potential for high-quality rehab care but also clear and recurring risks tied to inconsistent nursing, management, and safety practices that families should evaluate carefully before placement.

    Location

    Map showing location of Aidan Post-Acute and Rehabilitation Center

    About Aidan Post-Acute and Rehabilitation Center

    Aidan Post-Acute and Rehabilitation Center sits at 700 S 29th Street in Fort Pierce, Florida, and it's a senior living place that covers a full range of care, from skilled nursing and post-acute rehab to assisted living, independent living, memory care, home health, and even hospice, which comes in handy for many folks who don't bounce back right after a hospital stay or those who just can't be at home safely anymore, though they still like some independence when possible. The place runs 24 hours a day, every single day, and has staff with experience looking after people with many needs, like bariatric, diabetes management, orthopaedic rehab, colostomy, tracheotomy, peritoneal dialysis, pain management, wound care, and more, so anyone coming in with several health issues is likely to find some help. Services range from physical therapy, speech therapy, nutrition counseling, mental health support, recreational therapy, and cardiac therapy, and they've got rehab for folks coming out of the hospital after strokes, surgery, or amputations, including specific therapy programs for kids through Grace Therapies for children from birth to 18 years old, which is unusual for a senior place.

    The facility does offer inpatient and outpatient rehab, and the memory care unit holds extra security for those with memory loss. Residents can join in activities, talk to staff in the family and resident council, and live in a building that's kept clean by the housekeeping crew, while meals get taken care of by cooks and the nurses and CNAs do their best to keep folks healthy. Reviews from families and residents have been mixed, with some folks describing the staff as very kind and helpful, but there have also been complaints about long waits for assistance, chaotic checkouts, staff turnover, and even a few cases of people being neglected or feeling uncomfortable, which is something to think about before choosing the place. There are some cafes and several pharmacies close by, which can help for errands or visitors, and the therapy staff especially tend to be praised for helping people get moving again after a tough patch. The nursing team works together, and the facility addresses everything from respiratory therapy to medication management, hospice, palliative care, and even IV antibiotics. Several staff members take time to offer personal therapy plans for each resident to suit recovery needs, and administration, maintenance, and care staff all try to play their part, but, like a lot of these places, there can sometimes be attitude problems or delays that leave families disappointed. All around, Aidan Post-Acute and Rehabilitation Center covers many medical and daily living needs for seniors and those needing a spot to recover after a hospital stay, and while there are caring people who work hard, it's wise to look over the good and bad reviews to really understand what life there can be like.

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