Overall impression Most reviewers express strong satisfaction with The Manor of Fort Pierce. Praise concentrates on the staff (CNAs, caregivers, and many administrative team members), the new and attractive physical plant, cleanliness, and a social atmosphere driven by activities and good dining. Multiple family members said their loved ones are happy, well-cared-for, and that choosing this community gave them peace of mind. Many reviewers also highlight good value for the price and the convenience of the location.
Care and staff The dominant theme is that direct-care staff are caring, attentive, and watchful. Several comments specifically call out CNAs and nurses as wonderful and responsive, and families repeatedly say their residents seem content and well taken care of. That said, there is not uniform experience: one or a few reviewers allege inadequate care — citing issues like diapers not being changed, infection risk, and a general sense of neglect. Those negative reports are serious and stand in stark contrast to the majority; they suggest some inconsistencies in care delivery or at minimum an isolated but severe incident. Another reviewer described staff as “OK” rather than outstanding, and a few mentioned administrative staff could be curt or “snippy.” Overall, staffing is perceived positively by most reviewers, but prospective families should clarify staffing ratios, shift continuity, and oversight protocols during a tour.
Facilities and environment The Manor is frequently noted as brand-new, attractive, and very clean. Specific positive details include spacious living areas, beautiful bathrooms and closet space, pleasant TV rooms and lounge areas, and an overall well-designed layout. Some reviewers remark that the community is small, which can be an advantage for a quieter, more intimate setting but also raises concerns about limited parking and fewer residents to support expansion of services. A few reviewers described the place as “very quiet” or still in beginning/maturing phases, indicating the community may be newer and still developing some routines or offerings.
Dining and activities Dining is another consistently positive area: reviewers mention good lunches, an amazing variety of food, and generally enjoyable meals. Activities are highlighted as a strength — bingo, karaoke, holiday celebrations (Christmas decorations, a snow machine, matching pajamas and hats) and frequent social programming contribute to resident engagement. Several reviewers explicitly say residents enjoy the activities, and that this social programming was a factor in their satisfaction.
Management, policies, and notable concerns Management perception is mixed. Multiple reviews name the owner and director as great or supportive, while at least one review describes the head owner as dismissive and recounts alarming events including visitation bans, being prevented from moving a loved one, and an alleged attempted discharge before the resident’s death. Those allegations are serious and require verification; they are not corroborated by the bulk of reviews but must be weighted heavily because of their severity. Administrative tone also received isolated criticism for being “snippy.” Additionally, a few reviewers emphasize that the community is still early in its operation or small in scale, which can translate to growing pains or evolving policies (e.g., visitation practices).
Patterns and recommendations In summary, most reviewers report positive experiences: clean, new facilities; friendly, caring staff; good food; and active social programming. However, there are isolated but significant negative reports regarding neglect and problematic management decisions. Because of the contrast between overwhelmingly positive comments and a handful of serious allegations, families should do the following before making a placement decision: tour the community multiple times (including meal and activity times), ask for staffing levels and turnover data, request incident/complaint and inspection histories, inquire about policies for infection control and visitation, and speak with current family members if possible. These steps will help confirm whether the generally strong impressions in most reviews are consistent with current operations and to identify any remaining risks or inconsistencies.
