Meridian at Westwood

    1001 Marwalt Dr, Fort Walton Beach, FL 32547
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Pleased with caring, professional staff

    I moved my mom here and we're very pleased. The staff - nurses, caregivers and administration - are kind, attentive and professional, and the move-in and rehab teams were especially helpful. The community is clean, hotel-like with a lovely atrium, pool, delicious meals and lots of activities, so I feel confident she's well cared for.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.45·(346)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.6
    • Meals

      3.8
    • Amenities

      4.2
    • Value

      3.2

    Pros

    • Compassionate, proactive caregiving staff
    • Strong memory-care clinical team
    • Wide variety of social and recreational activities
    • Resort-style common areas with large, plant-filled atrium
    • Multiple on-site amenities (pool, theater, salon, library, chapel)
    • Spacious apartment options with kitchenettes
    • Restaurant-style dining with dietary accommodations
    • 24-hour clinical coverage and on-site therapy
    • Robust move-in and onboarding assistance
    • Scheduled transportation for appointments and outings
    • Pet-friendly outdoor spaces and putting green
    • Active resident governance and social engagement
    • Room-service and flexible meal delivery options
    • Clean, well-maintained common areas
    • Safety features in apartments (pull cords, safety-aware adjustments)

    Cons

    • Inconsistent staffing levels and turnover
    • Delays in responding to resident requests and needs
    • Inconsistent meal-temperature and food-quality control
    • Premium pricing with affordability concerns
    • Management communication and billing-process gaps
    • Cleanliness and maintenance inconsistencies in select areas
    • Pest-control concerns in some units
    • Construction and renovation-related disruption
    • Accessibility challenges for residents using mobility aids
    • Limited nighttime programming and uneven activity availability

    Summary of reviews

    Meridian at Westwood presents as a large, amenity-rich senior living campus with a hotel-like, plant-filled atrium and a wide range of common spaces (pool, movie theater, library, chapel, salon, putting green). Apartment inventory includes light-filled studios, one- and two-bedroom units with kitchenettes, and options that allow residents to age in place across independent living, assisted living, and memory care. For families seeking a social, activity-focused environment, the community offers numerous organized programs, transportation for outings and medical appointments, and a visible resident-engagement culture.

    Care and staffing are central strengths in many accounts. Reviewers consistently highlight warm, attentive staff, proactive caregiving, strong memory-care clinicians, and 24-hour clinical coverage with on-site therapy and access to medical providers. Move-in coordination and onboarding are frequently described as supportive, and individual caregivers and directors are often singled out for going above and beyond. At the same time, staffing instability and turnover are recurring operational concerns; those staffing dynamics are linked to slower response times to requests, occasional documentation gaps, and uneven service levels during some shifts.

    Dining is generally characterized positively for menu variety, restaurant-style service, and diet accommodations (including diabetic options). Many residents and visitors praise the food and attentive dining staff, as well as options for room delivery. However, there are recurring notes about inconsistent meal temperature and variability in food quality related to kitchen or chef turnover, buffet/service logistics that create long waits at times, and accessibility difficulties for residents who use walkers when accessing remote dining venues.

    The activity program and social life are robust: live music, happy hours, fitness classes, pool therapy, theater showings, crafts, clubs, and outings create a lively daily calendar. This programming supports social integration and resident satisfaction, and there is an active resident board. Some families do note reductions in interaction tied to pandemic-era adjustments, limited nighttime programming, and variability in activity availability during renovation periods.

    Facility upkeep receives mixed comments. The property’s common areas and many apartments are well maintained and attractively updated, supporting a resort-like feel for many residents. Simultaneously, reviewers describe pockets of maintenance and cleanliness inconsistency, occasional appliance or elevator outages, and isolated sanitation and pest-control concerns. Ongoing renovations are visible and in some cases disruptive; prospective residents should clarify timelines and temporary impacts.

    Management and financial administration show both strengths and weaknesses in reviews. Admissions, move-in coordination, and many front-line administrative interactions are often praised for professionalism and family-centered support. Conversely, reviewers raise issues about billing communication, deposit/refund disputes, and episodic management turnover. There are a few serious individual complaints about administrative responsiveness; these should prompt prospective residents to request written policies on deposits, refunds, staffing ratios, and escalation paths.

    Bottom line: Meridian at Westwood offers a broad amenity set, active programming, and a caregiving culture many families find compassionate and effective—particularly for memory-care needs. Trade-offs to weigh include premium pricing, reported variability in staffing and service responsiveness, intermittent maintenance and sanitation concerns in portions of the building, and renovation-related disruption. Prospective residents and families would benefit from in-person visits during meal and activity times, specific questions about current staffing levels and clinical coverage, and written clarification of financial policies and renovation schedules before committing.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Meridian at Westwood

    Meridian at Westwood is located at 1001 Marwalt Dr, Fort Walton Beach, FL, 32547.

    About Meridian at Westwood

    Meridian at Westwood sits in Fort Walton Beach, Florida, and does feel kind of like staying at a resort, with its six-story indoor atrium full of natural light, places to sit, and a putting green right in the middle, which really gives the place a lively, open feeling, and you see folks socializing and playing shuffleboard or billiards, always lots of greenery and calm corners to relax. People live here in independent living, assisted living, memory care, or come for short-term respite care, so there's a real mix, and there's nursing and rehab care if needed, plus adult day care and home health services, so neighbors in all kinds of situations get what they need. Apartments are well-lit with big windows, have their own climate controls, walk-in showers, wide doorways for wheelchairs, closets, kitchenettes or full kitchens, and you can get private or shared spaces, furnished or bring your own things, so people settle in the way that works best for them. The community lets residents bring visiting pets, though there are some rules and people are responsible for their own animals.

    There's plenty to do with a library, movie room, computer access, coffee shop, gardens, outdoor seating, and walking paths, plus a pool, laundry facilities, mailboxes, beauty parlor, and exercise room, and the dining room's got soft lighting, granite tables, and serves three chef-prepared meals every day, with snacks and menu options all day, plus you can invite guests or have private meals if that's what you want. There are grocery shopping trips, laundry, and housekeeping help, and the staff helps with bathing, dressing, grooming, feeding, medication, medical reminders, appointment scheduling, and bathroom support when needed, all set up to fit each person's needs. If you need therapy, there's on-site rehab and physical therapy and if you need help with incontinence care or mobility, that's available too, and the staff's trained in aging, health issues like chronic disease and memory loss, behavior, safety, and respecting everyone's rights.

    Security is a big focus, so the doors are controlled, there are safety checks every day and emergency response systems in every apartment, plus security guards on site, so people feel safe. Transportation is arranged for medical appointments, errands, shopping trips, and group outings, with accessible vans for folks with walkers or wheelchairs.

    The calendar stays busy with arts, music, crafts, performances, sports, exercise groups, book clubs, spiritual programs, special holiday meals and events, and even flower shows and art exhibitions in the atrium, and newcomers usually find there's always someone around to chat with. There's an open, welcoming lobby with flowers, a water feature, and piano, and everywhere you go, the staff greet people by name and treat adults like adults, so everyone's got a sense of belonging.

    The Meridian at Westwood's right near beaches, golf, and shopping, and because the grounds and buildings are accessible and kept up nicely, people don't have to worry about getting around, whether walking inside or heading outdoors. Payment choices include private pay, credit cards, checks, and Veterans Aid benefits. The experience here is about giving people choices and support-help when you want it, space when you need it, always with a busy community around you, and enough peace for anyone wanting quiet.

    About Pacifica Senior Living

    Meridian at Westwood is managed by Pacifica Senior Living.

    Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.

    Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.

    The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.

    Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.

    People often ask...

    Meridian at Westwood offers independent living, assisted living, memory care, and skilled nursing.

    There are 36 photos of Meridian at Westwood on Mirador.

    Yes, Meridian at Westwood allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1001 Marwalt Dr, Fort Walton Beach, FL 32547.

    No, Meridian at Westwood does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11969030
    StatusActive
    Facility typeAssisted Living Facility
    Capacity150 residents
    View the official license record

    Inspection Reports

    28

    Reports

    0

    Type A Citations

    0

    Type B Citations

    10

    Complaints

    10

    Years

    10 Jun 2025
    Concluded that deficiencies were corrected after a follow-up relicensure revisit survey.
    • A0004LICENSURE - REQUIREMENTS
    10 Jun 2025
    Concluded that the deficiencies were corrected after a revisit survey.
    10 Jun 2025
    Concluded that deficiencies identified during relicensure were corrected.
    10 Jun 2025
    Concluded that deficiencies were corrected following a desk-review revisit for relicensure.
    27 Aug 2024Complaint
    Found no deficiencies. An unannounced complaint survey and generator monitoring were conducted.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    30 Oct 2023Complaint
    Investigated a complaint survey and found no deficient practices.
    28 Aug 2023Monitor
    Found no deficiencies. An Emergency Environmental Control monitoring survey conducted on 2023-08-28 identified no deficient practices.
    05 Jan 2023Complaint
    Investigated a complaint; found no deficiencies.
    21 Dec 2022Standard
    Determined that deficiencies identified in prior licensure and complaint reviews were corrected after a desk review revisit.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    06 Oct 2022Standard
    Identified deficiencies related to background screening reporting and preservice orientation training. Found failures to report all employees to the background screening clearinghouse and to provide required preservice orientation.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • CZ000INITIAL COMMENTS
    • Class 3CZ814BACKGROUND SCREENING CLEARINGHOUSE
    27 Sept 2022
    Found no deficiencies during the generator assessment monitoring survey.
    01 Sept 2021Complaint
    Found no deficiencies during the unannounced complaint investigation conducted on 2021-09-01.
    23 Jul 2021Standard
    Concluded that deficiencies identified previously were corrected at the time of the survey.
    23 Feb 2021Standard
    Found deficiencies in medication storage and disposal, preservice orientation, and dementia-related training with missing documentation. The findings indicate noncompliance with state rules.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    19 Aug 2020Monitor
    Found no deficiencies identified during a focused infection control survey.
    12 Aug 2020Monitor
    Found no deficiencies identified during a focused infection control survey.
    22 Jun 2020Monitor
    Found no deficiencies.
    16 Mar 2020Complaint
    Found no deficiencies.
    12 Dec 2019Complaint
    Concluded that deficiencies cited in a prior complaint survey were corrected after a desk-review revisit.
    26 Sept 2019Complaint
    Investigated an unannounced complaint alleging medication administration issues and inadequate care planning; found deficient practice identified during the inquiry.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    26 Sept 2019Monitor
    Identified deficient practice during an unannounced nursing services monitoring visit conducted in conjunction with a complaint.
    30 Apr 2019Complaint
    Determined that deficiencies identified in the prior complaint were corrected after the follow-up review.
    26 Feb 2019Complaint
    Found a deficiency in safety of the living environment due to access to a construction area without safeguards for a resident.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    16 Aug 2018Expansion
    Concluded that the previously cited deficiencies were corrected at the time of the desk review.
    19 Jul 2018Monitor
    Found that no registered nurse was employed or contracted to provide monthly nursing assessments for residents receiving limited nursing services.
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    03 May 2018Standard
    Found no deficiencies. No deficient practices were identified during a biennial survey.
    24 Oct 2017Complaint
    Found no deficiencies after an unannounced complaint survey.
    16 Jun 2016Initial
    Found no deficient practices noted during the announced visit.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Meridian at Westwood. The information above has not been verified or approved by the owner or operator. For exact information, please contact Meridian at Westwood directly. There is no cost for this service. We are compensated by the community you select.

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