Life Care Center of Hilliard

    3756 W Third St, Hilliard, FL, 32046
    4.4 · 98 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Warm, effective therapy; inconsistent staffing

    I placed my loved one here for rehab and long-term care and overall had a very positive experience. The nursing, CNAs, therapists and social services were friendly, caring and knowledgeable - therapy was excellent and helped us get home. The facility is clean, odor-free, homey, with good food, lots of activities and a strong COVID response. My concerns were inconsistent staffing, slow/ignored call lights, occasional delays in meds/wound care and a few unprofessional incidents. I'd recommend it for quality therapy and a warm environment, but stay vigilant about staffing and care consistency.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.45 · 98 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.4
    • Meals

      3.6
    • Amenities

      3.9
    • Value

      4.4

    Location

    Map showing location of Life Care Center of Hilliard

    About Life Care Center of Hilliard

    Life Care Center of Hilliard sits in the small town of Hilliard, Florida, and mainly serves as a skilled nursing home with 120 certified beds, and you'll find nurses on duty around the clock, though their nurse staffing hours, 3.63 per resident daily, fall short of the state average, and their nurse turnover rate is higher than average, too, at 57.8%. Residents get help with things like bathing, dressing, and eating, which is good for folks who need extra support with daily life, and care stays flexible because they offer both short-term and long-term stays, plus respite care for those needing a temporary break. The place takes part in Medicare and Medicaid, meeting federal standards, and it's been under the direct ownership and management of Life Care Centers Of America Inc. since 2017, with Forrest Preston holding indirect ownership, and while their stated goal is quality care for all, inspection reports show nine deficiencies, including infection control and resident rights citations, so families may want to look into those details. The facility gives residents medication management, therapy services, and both inpatient and outpatient rehabilitation with state-of-the-art equipment, and nurses and therapists make personalized care plans for each person, which sounds thoughtful if someone's looking for tailored rehab options. Their building has private rooms and bathrooms and a few pleasant touches like an aquarium, flat-screen TVs, courtyards, a gazebo, and common rooms for visits or socializing, and there's a story about a Mary Denton that's part of their public image, plus they share updates on Facebook, Twitter, LinkedIn, and YouTube. Their video tours and photo galleries help families see the place online before visiting, and while the management insists on high standards and homelike amenities, including a media gallery, reports of past failures like infection issues and not addressing resident concerns mean folks considering a move here would be wise to look further into the most recent inspections and talk things over with the staff before deciding.

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