Pricing ranges from
    $4,508 – 5,860/month

    Brookdale Mandarin

    10790 Old St Augustine Rd, Jacksonville, FL, 32257
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Caring staff, amenities, dining concerns

    I toured this community and felt my mom is genuinely cared for - staff are kind, professional and attentive, residents seem happy, and there are lots of activities and a family-like atmosphere. The apartments are roomy with good amenities (pool, gym, full kitchens in some units) and the place is generally clean and well-maintained. My concerns: meals are inconsistent and often slow, communication and staffing can be poor at times, and there have been occasional maintenance and safety problems reported. Overall I'm pleased with the care and would recommend it, but I'd urge families to verify dining, staffing and safety details before committing.

    Pricing

    $4,508+/moSemi-privateAssisted Living
    $5,860+/moStudioAssisted Living
    $5,409+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 141 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      3.2
    • Amenities

      3.7
    • Value

      3.0

    Location

    Map showing location of Brookdale Mandarin

    About Brookdale Mandarin

    Brookdale Mandarin sits as a senior living community where folks can find different types of support, whether they need assisted living, memory care, independent living, skilled nursing, or even some help at home, and what you'll notice first is how there are people around twenty-four hours a day, every single day, to help with any emergencies or any needs that crop up, and if someone needs help with their medicine, bathing, or dressing, the staff step in with gentle hands, plus everyone there enjoys private apartments - choices like a studio, one-bedroom, or two-bedroom kind of setup - and those will come with shared places to eat, relax, and do things together, and if someone has a beloved pet, they're allowed to bring them along too. Folks get their meals prepared, their housekeeping and laundry done, and if they want to go to the store, the doctor, or some local event, the community provides transportation, and regular social activities, religious services, and special events are on the calendar thanks to the Activities Director and their full, lively schedule in the Memory Care section, which also gets personalized support, with staff trained in dementia care techniques and physical prompting or cueing to help keep people as independent as possible. The building's safe, thanks to secure keypad entries and exits, an alert system, and a 24-hour security setup; there are places to visit like an enclosed garden and a colorful courtyard, porches for sitting out, plus special spots like an arts and crafts studio, a chapel, a beauty and barbershop, a theater, a game room, a business center, a clinic, general store, and even an outdoor and a therapy pool for enjoyment or exercise. Residents can take part in Brookdale Life programs, get involved in therapy or general counseling if needed, and the staff look after everyone's wellness with personalized care plans and support with day-to-day tasks. Meals and dining services are set up so no one misses a meal, and for those wanting a bit of company, the shared lounges and activity rooms offer a chance to meet others and spend time together, which does help with keeping spirits up and minds engaged. Brookdale Mandarin is part of the larger Brookdale Senior Living network, and the place tries hard to give its residents a safe, comfortable, and homelike feel, with support and services that aim to let people enjoy daily life with as much independence as possible for as long as they can manage.

    About Brookdale

    Brookdale Mandarin is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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