Canopy of Duval Station

    1035 Starratt Rd, Jacksonville, FL, 32218
    4.6 · 14 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm community, serious safety concerns

    I love the warm, beautiful community and compassionate, personable staff - my mom feels at home with attentive, team-oriented caregivers who know residents by name, good activities, roomy apartments, and clear communication about her health. That said, I have serious trust and safety concerns: a visitor was kicked out in the middle of the night and staff lied about it until we insisted on video proof; there are also bed-alarm/fall risks, an unexpected roommate/very small room, cleanliness and laundry inconsistencies from staff turnover, and meals suffered after the chef left. It's a lovely, caring place overall, but I recommend visiting, asking tough questions, and getting documentation before committing.

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    Amenities

    4.57 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      4.6

    Location

    Map showing location of Canopy of Duval Station

    About Canopy of Duval Station

    The Canopy at Duval Station sits on Starratt Road in Jacksonville, Florida and serves as an upscale retirement community that offers assisted living, memory care, nursing home services, and independent living. The modern two-story building has spacious, private residences, some with balconies looking out at woodlands, so people get outdoor views and lots of sunlight through big windows, and the whole place feels connected to nature, especially with the landscaped courtyard and comfortable outdoor patios where residents can relax. Inside, there are open common areas furnished with armchairs, couches, and gathering spaces that let in plenty of daylight, plus dining rooms with elegant lighting and modern flooring. Residents get support from staff who work 24 hours a day and tailor care to each person's needs, whether it's daily help in assisted living, specialized care in the dedicated memory care neighborhood for those with dementia, or extra hands-on support when needed.

    Safety comes from having security personnel on site day and night, state licensing compliance, and a focus on quality care. The community has amenities like a beauty salon, barber, crafts and game rooms, lounges, and a memory care salon for hair and nail care. Those who move in get a welcome through the HEARTS® program and a committee helps them adjust, so people don't feel lost after coming. There's a community specialist who guides new residents and organizes tours and events, while scheduled transportation makes it easier to get to medical appointments or run errands at nearby pharmacies. Onsite therapies and physical therapy form part of preventative care, and respite stay is available for short-term needs.

    Residents can enjoy restaurant-style dining known for its good meals and welcoming atmosphere, and there are programs like watercolor classes, bridge games, and social or fitness events to keep everyone active and engaged. The community makes it easy to keep up a balanced lifestyle, whether through structured wellness activities, open indoor and outdoor spaces, or access to local parks. Maintenance and housekeeping come included so no one has to worry about chores, and there are policies for facial coverings and visitation to help keep everyone healthy. The resident portal gives people a simple way to stay connected. Managed by SRI Management, The Canopy at Duval Station seeks to offer a safe, warm place for older adults to grow, connect, and get the personalized support they need in a natural, peaceful setting, for up to 72 residents under Florida license #13763.

    About SRI Management, LLC

    Canopy of Duval Station is managed by SRI Management, LLC.

    Founded in 2000 and headquartered in Tallahassee, Florida, SRI Management operates 57 senior living communities across 13 states. Led by CEO Don W. Bishop, the company provides independent living, assisted living, memory care, and enhanced assisted living services. Their philosophy centers on the "Golden Rule" with core values of character, compassion, commitment, consistency, and communication.

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