The Pavilion at Jacksonville

    1771 Edgewood Ave W, Jacksonville, FL, 32208
    2.6 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.57 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      2.4
    • Building

      2.7
    • Value

      2.3

    Location

    Map showing location of The Pavilion at Jacksonville

    About The Pavilion at Jacksonville

    The Pavilion at Jacksonville, located at 1771 Edgewood Ave W in Jacksonville, Florida, is a for-profit nursing home that's operated by The Pavilion Group and registered as a Foreign Limited Liability Company in Delaware under the name THE PAVILION AT JACKSONVILLE PROPERTY, LLC. The facility offers 60 certified beds for about 58 residents on average each day, caring for seniors who need different types of support, from short-term rehab to long-term stays, and has services for assisted living, independent living, memory care, skilled nursing, and adult care home options handled under one roof, which helps families looking for more than one kind of care in a familiar place. With Pavilion Holdings LLC holding all direct ownership and several indirect owners like 2020 Northeast Holdings Trust and FTK Capital LLC, the management keeps its administrative work up to date, filing annual reports for 2023, 2024, and 2025, and keeping documents like annual and inspection reports available in PDF form.

    The Pavilion features a recreational library, a community garden, walking paths, outdoor spaces, an arts room, fitness room, spa/wellness space, and a movie theater, plus a music program, movie nights, and resident-run activities, all intended to make daily life comfortable, active, and social for folks living there. The range of housekeeping and laundry services, along with concierge help, makes it easier for residents to focus on enjoying their day or attending activities, while scheduled transportation, parking, and shuttle services can get residents out to appointments or events as needed.

    You'll find private rooms with bathrooms, kitchenettes, telephones, cable TV, air conditioning, and Wi-Fi, plus help with move-in and furnishings if needed, which makes for a more home-like setting. Residents have access to chef-prepared meals served in a dining room, including options for diabetes and other dietary needs, served with restaurant-style and all-day dining choices, though there have been reported issues about food palatability and attractiveness. Special staff are available for help with bathing, dressing, medication management, and transfers, and there's always supervision on hand for safety, with an emergency alert system in place. Certified nursing care is provided for frailer residents who need extra support, with a nurse staffing level averaging just over three hours per resident each day, though the nurse turnover rate's a bit high at just above fifty percent, which might mean you see different faces over time.

    On-site health care includes dentistry, podiatry, optometry, audiology, and help with home health and hospice support, with rehabilitation programs and therapies focused on getting residents back on their feet. The facility has amenities and programs designed to support people with memory concerns or cognitive struggles. There's always a focus on creating a positive and supportive environment, with individualized care plans aimed to enhance well-being and promote satisfaction, and staff respond to questions within 24 hours. Medicaid and Medicare are both accepted for payment support.

    Inspection records, including a recent May 2024 report, do show a few deficiencies- with past notes about meal quality, care planning, and communication - and it's best to look at these reports to know the whole picture. Still, the facility tries to keep residents' support systems steady and tailored to individual needs, offering flexibility with private and community amenities, and working to provide attentive and supportive care for every resident.

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