New Horizons Healthcare

    3114 Philips Hwy, Jacksonville, FL 32207
    • Independent Living
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.0
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      3.0

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    Location

    Map showing location of New Horizons Healthcare

    New Horizons Healthcare is located at 3114 Philips Hwy, Jacksonville, FL, 32207.

    About New Horizons Healthcare

    New Horizon Healthcare Center is an assisted living facility offering a comprehensive range of care services designed to support seniors with various needs. The center provides assisted living, memory care, continuing care, independent care, and skilled nursing services. Residents benefit from 24/7 staff availability to assist with personal care needs such as feeding, bathing, and toileting, ensuring comfort and dignity at all times. Specialized support includes Parkinson’s care, thorough resident health monitoring, and regular doctor assessments tailored to individual requirements. The care team arranges transportation for residents to and from medical appointments, supporting ongoing health and wellness.

    The living arrangements at New Horizon Healthcare Center are thoughtfully designed to accommodate different preferences and lifestyles. The facility features 21 apartments, including one-bedroom apartments, private and semi-private rooms, shared apartments, and studio apartments. Each living space comes with modern amenities such as Wi-Fi, kitchenettes, telephones, and cable TV, providing comfort and convenience. Residents enjoy access to a variety of communal spaces, including a wellness center, beautifully landscaped walking trails, a large library, entertainment rooms, and movie theatres. These amenities encourage both social interaction and opportunities for solitude, catering to each individual’s desires.

    Within the community, residents have access to practical and recreational services that enhance their day-to-day lives. On-site facilities include a chapel for spiritual needs, a barbershop for grooming, an on-site pharmacy for medication management, and convenient on-site parking. Residents are offered snacks throughout the day in addition to chef-prepared meals, ensuring nutritional needs are met in a pleasant dining atmosphere. The overall environment is tailored to promote a sense of well-being and active living, enabling residents to pursue a fulfilling lifestyle supported by expert care and comprehensive amenities. New Horizon Healthcare Center stands as a welcoming community for seniors seeking compassionate support and engaging experiences within a comfortable, secure setting.

    People often ask...

    New Horizons Healthcare offers competitive pricing, with rates starting at a cost of $4,420 per month.

    New Horizons Healthcare offers independent living and assisted living.

    The full address for this community is 3114 Philips Hwy, Jacksonville, FL 32207.

    No, New Horizons Healthcare does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11968140
    StatusClosed
    Facility typeAssisted Living Facility
    View the official license record

    Inspection Reports

    26

    Reports

    0

    Type A Citations

    0

    Type B Citations

    9

    Complaints

    14

    Years

    17 Jun 2021Monitor
    Found no deficiencies. A focused infection control and generator monitoring conducted on 2021-06-17 found no deficient practice.
    • A0001DEFINITIONS
    15 Aug 2019Standard
    Found no deficiencies after a re-licensure and complaint investigation.
    12 Mar 2019Complaint
    Investigated a complaint and related monitoring survey; found no deficiencies.
    24 Jul 2017Standard
    Found no deficiencies identified during an unannounced biannual licensure survey.
    28 Feb 2017Complaint
    Identified a deficiency that was corrected during the follow-up visit.
    12 Dec 2016Complaint
    Investigated a complaint and found that an adverse incident report was not submitted to the Agency as required.
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    11 Apr 2016Complaint
    Found no deficiencies identified during a complaint investigation conducted in early April 2016.
    16 Oct 2015Standard
    Found previously cited deficiencies corrected on the day of the revisit; no new deficiencies identified.
    • A0081TRAINING - STAFF IN-SERVICE
    • A0086TRAINING - ADRD
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    14 Aug 2015Standard
    Investigated and found deficiencies in staff training and safety measures, including an unsafe living environment for residents.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    24 Apr 2015Monitor
    Found no licensure deficiencies identified during an unannounced survey.
    09 Dec 2014Monitor
    Found no licensure deficiencies during a state Extended Congregate Care survey conducted on December 9, 2014.
    29 Oct 2014Monitor
    Identified no licensure deficiencies following a survey.
    09 May 2014Monitor
    Found no deficiencies noted during the May 9, 2014 licensure survey.
    14 Jan 2014Complaint
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    • A0025RESIDENT CARE - SUPERVISION
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    14 Jan 2014Monitor
    Investigated an extended congregate care monitoring visit and found no licensure deficiencies.
    02 Dec 2013Complaint
    Investigated and found no deficiencies during a complaint survey.
    14 Nov 2013Complaint
    Investigated a complaint survey found inadequate supervision of residents and no formal grievance process in place.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    04 Nov 2013Monitor
    Found no licensure deficiencies during the ECC survey conducted on November 4, 2013.
    05 Sept 2013Standard
    Found no deficiencies during a biennial licensure survey conducted on September 5, 2013.
    19 Aug 2013Monitor
    Found no discernible deficiencies at the time of the extended congregate care licensure visit.
    18 Apr 2013Complaint
    Confirmed corrections to previously cited deficiencies on the April 18 revisit.
    • A0025RESIDENT CARE - SUPERVISION
    • A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
    • A0078STAFFING STANDARDS - STAFF
    18 Apr 2013Monitor
    Found no deficiencies at the time of the ECC monitoring visit.
    07 Dec 2012Complaint
    Identified serious deficiencies in supervision and monitoring, including failure to observe residents and contact providers for significant changes. Medication records and OTC medication labeling were also found deficient.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 2A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
    15 Nov 2012
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    • A0055MEDICATION - STORAGE AND DISPOSAL
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0093FOOD SERVICE - DIETARY STANDARDS
    26 Jul 2012
    Identified deficiencies in medication handling, staff training, and dietary management.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    06 Jul 2012Monitor
    Found no deficiencies during the Extended Congregate Care monitoring visit conducted on July 6, 2012.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of New Horizons Healthcare. The information above has not been verified or approved by the owner or operator. For exact information, please contact New Horizons Healthcare directly. There is no cost for this service. We are compensated by the community you select.

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