The Windsor at Ortega is a senior living community in Jacksonville, Florida, offering both assisted living and memory care. Set just minutes from the beach and the Timuquana Country Club, the residence takes pride in being an active part of the greater Jacksonville community, providing easy access to popular dining, shopping, and world-class medical facilities. The architecture and design at The Windsor at Ortega are welcoming and modern, featuring a stunning two-story layout with floor-to-ceiling windows that fill the interior with natural light. Residents can enjoy a range of thoughtfully curated amenities, such as a private movie theater, salon and spa, outdoor courtyard with lush landscaping, a post office area, bistro with coffee, tea, and snacks, as well as recreational rooms, a fitness center, and carefully designed apartments including options like the Sandpiper, Osprey, Spoonbill, Suite, Deluxe Suite, Heron, Pelican, Ibis, Crane, and Tern.
Assisted living at The Windsor at Ortega is tailored to individual needs and preferences, allowing residents to maintain their independence while receiving personalized care. Trained caregivers are available around the clock to assist with daily living tasks such as bathing, dressing, and medication management, ensuring residents feel supported, confident, and energized to participate in a vibrant calendar of events and activities. Dining is an integral part of the experience, with Gold Leaf Dining providing restaurant-style meals created to meet nutrition needs and served in inviting, social settings. Residents have the flexibility to enjoy fresh seasonal options, comfort foods, and even submit their own favorite recipes or choose from Anytime Dining selections. Mealtimes are more than just nourishment—they are social occasions and important daily rituals that encourage connection and engagement.
Memory care at The Windsor at Ortega is designed to offer compassionate and innovative support for those living with Alzheimer’s disease or other types of dementia. Associates are specially trained in best practices for dementia care, including the Best Friends Approach, and focus on person-centered interventions in an environment that emphasizes comfort, dignity, and choice. The memory care neighborhood provides a homelike setting with comfortable routines and personalized attention, utilizing techniques and therapies such as the award-winning use of the therapeutic robotic seal, PARO, which brings the benefits of animal therapy to residents through neuroplasticity programming. Each resident in memory care has a unique life story book, meant to capture significant life events and interests, serving as a foundation for meaningful, individualized conversations and connections.
Life at The Windsor at Ortega is vibrant and engaging, with activities thoughtfully planned by dedicated Life Enrichment Directors who cater to a wide range of interests. Residents participate in everything from garden talks, paint pouring workshops, and holiday craft-making to movie screenings of favorites like "Girl Happy," "Blue Hawaii," "The Hunt for Red October," "Queen Bees," and "In the Navy." Educational seminars address various topics, including mental habits for wellness, the benefits of volunteering, rightsizing your home, gardening for health, and protection against financial fraud. The Windsor at Ortega also encourages wellness in all aspects—intellectual, social, emotional, physical, and spiritual. Programs include fitness classes, musical entertainment, creative art workshops, group outings, and spiritual opportunities, all aimed at fostering connection and wholeness.
Residents’ wellbeing is monitored daily, with wellness services provided by visiting professionals, including podiatry, portable x-ray, and therapy delivered onsite. Companion Care Services are available for those seeking extra help or company, offering assistance with everything from morning routines to personal shopping and hobbies, ensuring every resident receives individualized attention. The dedicated and compassionate associates are always nearby to help, focusing not only on care but also on getting to know each resident’s personal history and preferences, which allows for truly tailored support.
The Windsor at Ortega provides a unique and enriching place to call home, combining a beautiful and purposeful environment with attentive service, vibrant programming, and an unwavering commitment to independence, dignity, and the highest quality of life for every resident.