I had a very positive stay - the staff were friendly, caring, and knowledgeable, with 24-hour nursing and good coordination with doctors and hospice. My apartment-style one-bedroom (carpeted and furnished, TV and fridge included) came with meals and regular activities (exercise, bingo, arts & crafts, movies), and the rehab was strong - I regained mobility and independence. The facility was clean, welcoming, and a good value.
Current/former resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.09·(11)
Overall rating
5
4
3
2
1
Care
2.8
Staff
3.2
Meals
2.0
Amenities
3.0
Value
3.0
Pros
Strong, effective rehabilitation services
Compassionate rehabilitation therapists and care techs
Apartment-style private rooms with large bathrooms
Furnished rooms with option to use personal furniture
Meals provided and on-site kitchen access
On-site activities program (exercise, bingo, arts and crafts, movies)
Beauty parlor and social spaces
Television included in rooms
Quiet, calm environment
24-hour nursing coverage and hospice collaboration
Perceived good value relative to price
Administrator described as personable
Cons
Inconsistent direct-care staffing levels
Language and communication barriers among staff
Delays in response to call lights and toileting assistance
Inconsistent personal-care and incontinence-care practices
Variable staff professionalism and communication tone
Sanitation and pest-control concerns in some areas
Aging building with maintenance and ventilation gaps
Inconsistent dietary accommodations and food quality
Gaps in clinical monitoring and follow-up
Cosmetic rebranding without clear operational change
Allegations of financial overcharging and improper incentives
Summary of reviews
Reviewer feedback on this facility shows a marked split between the rehabilitation program and general nursing/direct-care operations. Rehabilitation services and therapists receive consistent praise for producing functional improvements (improved mobility, increased independence, successful therapy outcomes). Several families described strong therapy engagement and compassionate therapy staff who delivered measurable progress. Nursing coverage and hospice collaboration were noted as available around the clock in multiple accounts.
At the same time, reviewers describe inconsistent performance among nursing and care staff outside of the rehab unit. Common operational concerns include variable staffing levels, language and communication barriers that affect care coordination, and delays in responding to call lights and toileting needs. These issues are associated with inconsistent personal-care practices and gaps in routine clinical monitoring and follow-up. A pattern of variable staff professionalism and communication tone was also noted, with some care techs praised for attentiveness while other clinical staff were described as less responsive.
Dining and activities are mixed. The facility provides meals, in-room dining options, and a program of activities (exercise sessions, bingo, arts and crafts, movies) along with an on-site beauty parlor and social areas; these offerings were cited as positive aspects. However, families described inconsistent accommodation of special diets and uneven food quality across stays. Several reviewers valued the apartment-style rooms, included furnishings, and the quiet atmosphere; others noted that rooms can be small and darker than expected.
Facility condition and housekeeping comments were divergent. Some reviewers reported a clean, odor-free, quiet environment; others raised sanitation concerns in specific areas such as carpeting and kitchen spaces, plus pest-control worries and bathroom ventilation problems. The building appears older and some accounts describe maintenance shortfalls consistent with an aging facility.
Management and administrative patterns are notable. There are comments that a name change or rebranding did not appear to be accompanied by consistent operational improvements. Financial concerns, including allegations of overcharging and inappropriate incentives to staff, were raised by reviewers and warrant verification. Conversely, the administrator received positive mention from some families for a personable approach, and the facility's value proposition was seen as reasonable by others.
Overall, prospective residents and families should weigh the facility's strong rehabilitation capability and some compassionate staff against reports of inconsistent general nursing care, staffing and communication challenges, and mixed housekeeping/maintenance practices. Before committing, recommended steps include confirming current staffing ratios and language resources, inspecting cleanliness and pest-control measures in person, clarifying dietary accommodation processes, reviewing billing and contractual terms, and speaking with the rehab team about expected therapy goals and timelines.
Reviews written on Mirador
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Medicare Ratings
4·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Nspire Healthcare Kendall is located at 9400 SW 137th Ave, Kendall, FL, 33186.
About Nspire Healthcare Kendall
Nspire Healthcare Kendall is a non-profit healthcare facility that offers long-term and short-term care for seniors, and they've put a lot of effort into making things safe and comfortable for everyone, especially now that they've finished some recent renovations to the building, which brought about nicer common areas and more pleasant outdoor spaces where folks can gather or spend some quiet time. They provide a full range of healthcare services, focusing on skilled nursing, memory care for those with Alzheimer's and dementia, and all kinds of rehabilitation such as physical therapy, occupational therapy, and speech therapy, with options for both long stays and short-term rehabilitation after an illness or hospital visit. Residents get personalized care that fits what they need, and there's always nurse coverage around the clock, plus services like housekeeping, laundry, an emergency call system, and private bathrooms to keep things comfortable and dignified. The private rooms and residents lounge are meant to feel welcoming, and the staff pays attention to safety and wellness while giving care that takes each resident's individual needs into account. For social life, they have programs and activities to help folks stay engaged and connect with others, which can be important at any age, and families can get support from the on-site resource center, which is helpful when making decisions or finding answers to questions. There's a focus on helping people get stronger or recover abilities through comprehensive rehab, and those facing more complex medical issues can find care here too. Nspire Healthcare Kendall also tries to bring in good staff by supporting careers in healthcare, aiming to keep a high standard for the care they provide. The facility belongs to a larger group that has several locations, but this one keeps its own focus on providing quality care in the Kendall area.
People often ask...
Nspire Healthcare Kendall offers assisted living, memory care, and skilled nursing.
The full address for this community is 9400 SW 137th Ave, Kendall, FL 33186.
No, Nspire Healthcare Kendall does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Found deficiencies related to staff background checks, licensing documents, and personnel records, along with observable maintenance issues during the survey.
A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
Class 3A0151PHYSICAL PLANT - EXISTING FACILITIES
Class 3A0161RECORDS - STAFF
06 Aug 2025Standard
06 Aug 2025Standard
Concluded that deficiencies identified during a re-licensure survey were corrected.
A0001DEFINITIONS
25 Jun 2025Standard
25 Jun 2025Standard
Observed deficiencies in residents' rights communications, medication handling and documentation, and collection/retention of health records.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 3A0165RISK MGMT & QA
A0162RECORDS - RESIDENT
A0053MEDICATION - ADMINISTRATION
A0054MEDICATION - RECORDS
A0055MEDICATION - STORAGE AND DISPOSAL
A0056MEDICATION - LABELING AND ORDERS
A0160RECORDS - FACILITY
25 Feb 2025Standard
25 Feb 2025Standard
Investigation identified deficiencies in medication management, resident care standards, and recordkeeping.
Class 3A0004LICENSURE - REQUIREMENTS
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0033PHYSICAL RESTRAINTS
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
07 Jan 2025Complaint
07 Jan 2025Complaint
Found no deficiencies identified after a complaint investigation.
18 Sept 2023Complaint
18 Sept 2023Complaint
Found no deficiencies after a complaint investigation.
18 Sept 2023Standard
18 Sept 2023Standard
Concluded that deficiencies identified earlier were corrected at the time of the survey.
07 Jun 2023Standard
07 Jun 2023Standard
Found deficiencies in staff health documentation and in-service training; several new hires lacked required written statements of freedom from communicable disease and required training/orientation was not properly provided.
A0078STAFFING STANDARDS - STAFF
A0081TRAINING - STAFF IN-SERVICE
07 Jun 2023Complaint
07 Jun 2023Complaint
Found no deficiencies.
19 Dec 2022Standard
19 Dec 2022Standard
Found multiple deficiencies related to staffing training, resident records, and dietary standards.
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
CZ814BACKGROUND SCREENING CLEARINGHOUSE
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
25 Apr 2022Standard
25 Apr 2022Standard
Found no deficiencies identified during the 04/25/2022 re-licensure survey.
03 Feb 2022Standard
03 Feb 2022Standard
Identified deficiencies in resident records and related documentation, including health assessments and consent forms.
A0162RECORDS - RESIDENT
03 Feb 2022Complaint
03 Feb 2022Complaint
Found no deficiencies during a complaint survey conducted on 02/03/2022.
25 Aug 2021Standard
25 Aug 2021Standard
Identified deficiencies in medication administration documentation and resident records, including an unsigned medication observation record and missing/up-to-date resident records with an interdisciplinary care plan not on file.
Class 3A0054MEDICATION - RECORDS
Class 3A0162RECORDS - RESIDENT
09 Feb 2021Complaint
09 Feb 2021Complaint
Corrected deficiencies found during a follow-up investigation and a COVID-19 infection control survey.
19 Nov 2020Complaint
19 Nov 2020Complaint
Found no deficiencies during the monitoring visit.
27 Oct 2020Complaint
27 Oct 2020Complaint
Identified deficiencies in medication management, including improper use of pill organizers and incomplete medication records.
Class 3A0051MEDICATION - PILL ORGANIZERS
Class 3A0078STAFFING STANDARDS - STAFF
A0054MEDICATION - RECORDS
24 Sept 2020Monitor
24 Sept 2020Monitor
Corrected deficiencies were noted during a revisit of the COVID-19 infection control and generator survey.
24 Sept 2020Monitor
24 Sept 2020Monitor
Investigated a COVID-19 infection control and generator survey; found no deficiencies.
14 Jul 2020Monitor
14 Jul 2020Monitor
Identified deficiencies related to resident rights and COVID-19 procedures, including missing written house rules and inadequate access to private communication, with failures observed during the survey.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
18 Mar 2020Complaint
18 Mar 2020Complaint
Found no deficiencies. A COVID-19 infection control visit was conducted on 2020-03-18.
A0004LICENSURE - REQUIREMENTS
16 Dec 2019Complaint
16 Dec 2019Complaint
Identified deficiencies in background screening recordkeeping and staff roster accuracy. Found noncompliance with background screening clearinghouse requirements.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3CZ814BACKGROUND SCREENING CLEARINGHOUSE
02 Oct 2019Monitor
02 Oct 2019Monitor
Found no deficiencies.
15 Apr 2019Change of Ownership
15 Apr 2019Change of Ownership
Found no deficiencies.
A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
25 Mar 2019Expansion
25 Mar 2019Expansion
Found deficiencies for failing to provide documentation of an annual satisfactory health inspection after a CHOW revisit.
Class 3A0004LICENSURE - REQUIREMENTS
09 Jan 2019Expansion
09 Jan 2019Expansion
The investigation identified several deficiencies related to background checks, staff records, resident contracts, and emergency planning with multiple violations cited.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 3A0167RESIDENT CONTRACTS
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
09 Jan 2019Monitor
09 Jan 2019Monitor
Identified deficiencies during a Change of Ownership survey.
08 Jan 2019Monitor
08 Jan 2019Monitor
Identified deficiencies under the Change of Ownership Survey after a complaint survey scheduled for 2019-01-08 was not completed because it was for another location.
02 Apr 2018Complaint
02 Apr 2018Complaint
Identified no deficiencies during the 04/02/2018 complaint survey.
10 Jan 2018Standard
10 Jan 2018Standard
Found no deficiencies.
31 Oct 2017Standard
31 Oct 2017Standard
Determined deficiencies included failure to update health assessments after significant changes, missing signed resident contracts, and lack of annual negative statements for staff.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0162RECORDS - RESIDENT
31 Oct 2017Monitor
31 Oct 2017Monitor
Investigated deficiencies identified during a Limited Nursing Services Monitoring Survey conducted on October 30 and 31, 2017.
05 Jan 2017Complaint
05 Jan 2017Complaint
Concluded that previously cited deficiencies were corrected during the revisit.
19 Oct 2016Complaint
19 Oct 2016Complaint
Found deficiencies in health assessments, third-party services documentation, medication orders, and staff training.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 4AZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
19 Oct 2016Expansion
19 Oct 2016Expansion
Identified deficiencies during a limited nursing services expansion survey conducted October 18-19, 2016.
18 Oct 2016Monitor
18 Oct 2016Monitor
Concluded that previously cited deficiencies were corrected on the day of the revisit; no deficiencies were identified at the time of the revisit.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
08 Aug 2016Monitor
08 Aug 2016Monitor
Identified deficiencies in providing a safe and clean living environment, in reporting administrator changes to the agency, and in maintaining background screening records.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4AZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
28 Dec 2015
28 Dec 2015
Determined that previously cited deficiencies were corrected during the follow-up revisit and no new deficiencies were identified.
A0010ADMISSIONS - CONTINUED RESIDENCY
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0162RECORDS - RESIDENT
27 Oct 2015Monitor
27 Oct 2015Monitor
Found deficiencies in the accuracy of health assessments reflecting a resident's change in condition and in keeping up-to-date hospice care plans.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0162RECORDS - RESIDENT
26 Aug 2015Standard
26 Aug 2015Standard
Found no deficiencies identified during the standard biennial survey conducted on 08/25/2015 and 08/26/2015.
09 Jul 2015Monitor
09 Jul 2015Monitor
Verified no deficiencies were found during a monitoring survey conducted on July 9, 2015.
A0078STAFFING STANDARDS - STAFF
A0162RECORDS - RESIDENT
08 Jul 2015Monitor
08 Jul 2015Monitor
Investigated a monitoring survey and found no deficiencies.
02 Apr 2015Monitor
02 Apr 2015Monitor
Found deficiencies in nursing staffing documentation and resident records, including missing annual negative examinations for a nurse and missing doctor orders indicating care frequency and responsibilities.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0162RECORDS - RESIDENT
12 Nov 2014Monitor
12 Nov 2014Monitor
Investigated a limited nursing services revisit conducted on November 12, 2014 and found no deficiencies.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0300FACILITY CLOSURE
11 Aug 2014Monitor
11 Aug 2014Monitor
Investigated deficiencies in health assessments and resident rights procedures. Observed half-bed rails up and missing consent documentation for the use of bed rails.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
19 Mar 2014Standard
19 Mar 2014Standard
Concluded that all previously cited deficiencies were corrected and no new deficiencies were found during the revisit.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0077STAFFING STANDARDS - ADMINISTRATORS
A0081TRAINING - STAFF IN-SERVICE
A0082TRAINING - HIV/AIDS
A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0091TRAINING - DOCUMENTATION & MONITORING
12 Dec 2013Standard
12 Dec 2013Standard
Investigated deficiencies in health assessments, staff training, documentation, and nursing services.
Class 4A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 3AN276LNS - NURSING SERVICES
12 Dec 2013Complaint
12 Dec 2013Complaint
Found no deficiencies after investigating the complaint.
18 Sept 2013Monitor
18 Sept 2013Monitor
Found no deficiencies. A follow-up review on 09/18/2013 confirmed no deficiencies at the time of the survey.
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0055MEDICATION - STORAGE AND DISPOSAL
A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
11 Jun 2013Monitor
11 Jun 2013Monitor
Investigated deficiencies related to OTC medication labeling, disposal of expired medications, and bed-rail policy compliance.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
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Mirador Living is not affiliated with the owner or operator(s) of Nspire Healthcare Kendall. The information above has not been verified or approved by the owner or operator. For exact information, please contact Nspire Healthcare Kendall directly. There is no cost for this service. We are compensated by the community you select.
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