Arbor Hills

    4145 Lakeland Hills Blvd, Lakeland, FL, 33805
    4.2 · 39 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Lovely community with operational issues

    I toured and/or lived here and overall it's a lovely, spotless, homey place with beautiful rooms, lake views, an ice-cream parlor, lots of activities, good restaurant-style dining, reliable maintenance and caring staff who really connect with residents. I saw many happy, friendly residents and appreciated the seamless move-in help and available transportation. My concerns: there's high staff turnover (though a few consistent, excellent employees stand out), occasional rude or slow front-desk service, wage/management tensions, and reports that employees are encouraged to post positive reviews. Visitor rules and signage are unclear, parking can be a mess, and administration listens but sometimes offers few solutions. I recommend asking current residents and staff direct questions and carefully reviewing contracts before signing. Overall a lovely community with some operational issues to probe.

    Pricing

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    Amenities

    4.15 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.2
    • Meals

      4.2
    • Amenities

      4.3
    • Value

      3.8

    Location

    Map showing location of Arbor Hills

    About Arbor Hills

    Arbor Hills sits in Lakeland, close to local events, entertainment, hospitals, and shopping, and offers a retirement community where residents can choose from studio, one-bedroom, and two-bedroom homes that don't need any maintenance. The place focuses on giving each resident a comfortable lifestyle that fits their needs, so there are independent living options with spaces designed for active older adults and those who want to keep their independence. There's a friendly staff around all day and night, ready to help, and a full schedule of activities, social programs, and events going on every day to help people make friends and keep busy, like movie nights, fitness classes, music, and arts in activity rooms where folks like to do puzzles, play cards, or try Wii bowling, and even an old-style ice cream parlor for a sweet treat or a little nostalgia.

    Every home has private bathrooms, kitchenettes, air conditioning, Wi-Fi, and cable TV, with some rooms already furnished, and plenty of community spaces like a dining room that's spacious, bright, and easier for wheelchairs or walkers to get through, plus day rooms with kitchens where families can visit, and shaded porches with rocking chairs that look out over a pond. Meals come from a chef who uses good ingredients for nutritious food, served restaurant-style all day, with the shared dining area set up like something you might see in a nice hotel. Help with chores like housekeeping and laundry is part of the service, and families get support too, including with moving in.

    There's a park-like property with walking paths and seating for enjoying the outdoors, and inside, you'll find a fitness room, a library, game rooms, and plenty of spaces for both quiet and social time. For health and care, residents have access to a spa and programs that help with staying well, plus medication management, non-ambulatory care, and a call system that means someone responds at any hour. Transportation and parking services make it simple to get to doctor visits or outings around Lakeland, and there's special move-in help and a concierge at hand if needed. Arbor Hills uses unique names for its programs and services, and they've got a range of amenities and care levels, which means residents can live how they like, knowing help's there when needed, all in a welcoming, clean, and well-kept environment.

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